Trusted Agent profile
★★★★★
2,940 reviews across 6 offices and 2 platforms
Cinch Self Storage has six offices, in Brentwood, Newmarket, Letchworth Garden City, London, Watford and Mitcham. Together they have 2,940 reviews on two platforms, rated 4.9 out of 5 overall.
Cinch Self Storage's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCinch storage Earlsfield is run by Robert and Drew who are the loveliest people you would want to meet. Always helpful and kind. Very responsive and excellent customer service. The facility is run really well and I felt my long-standing storage was in a very safe place. Thank you so very much for everything! I absolutely reccomend.
5/5
GoogleI have been looking for storage in the area for a little while now, and I am so glad I found Cinch Watford! With competitive prices, clean and tidy premises, and staff that really listen and accommodate your needs, I cannot fault the place in any way! The manager Natalie took time to explain everything to me, and showed me the sort, and size, of the units that were available, and what the cost would be. Being new to the storage world, Natalie was able to answer my queries in a very competent and knowledgeable way, which confirmed to myself, I was making the right choice. If you want storage WITH outstanding customer services, this is definitely the place to go, and I would 100% recommend!
5/5
GoogleOur first self storage experience as we were going travelling. It was so easy to set up - Mollie was really helpful at making sure we got the right size for our stuff and explaining how it all worked and it was all very straightforward. Easy to access, temperature controlled and our stuff seems fine, team really responsive to queries and fairly priced.
5/5
Google10/10 i would highly recommend very good staff and clean tidy building
5/5
GoogleFsntastic service from the friendly professional Sam. He explained everything and I did not deel pressured at at time. He deserves a promotion at the Watford site !
5/5
GoogleFriendly staff, clean facility with good trolleys and lift.
5/5
GoogleFrom the moment I enquired about storage space and moving my stuff in the whole experience was so professional and first class. The staff were and still are great and Cinch should be very proud to have them.
5/5
GoogleSam was super helpful, professional and made the process very easy. Thank you ☺️
5/5
GoogleSameer and Sam were incredibly accommodating from start to finish. They were friendly, helpful, and made the whole process smooth and stress-free. Cinch offers great value for money, and the storage units are clean, modern, and excellent quality.
5/5
GoogleAmazing service as well as safe and secure storage! Sam is a rockstar!
5/5
TrustpilotWatford Cinch
Samir at reception ( Watford) went above and beyond to ensure I had all the support. Storage area is good size at a great price.
We really appreciate your fantastic review! Hearing that you had a great experience means a lot to everyone at Cinch.
5/5
TrustpilotGreat price and great staff
Jack at the Brighton branch as super helpful and went the extra mile in setting us up and making sure we were ready to move our things in. The price was also the most competitive in Brighton.
Thank you for the 5 stars! We're thrilled we could help and make the process as straightforward as possible for you.
5/5
TrustpilotBreath of Fresh Air
I’ve been with Cinch Storage in Brentwood since June 2023 and I’ve received a great service. The management have been very accommodating.
What wonderful feedback, thank you! We're so pleased to know that our service met your expectations
5/5
TrustpilotMoved into my unit yesterday and it…
Moved into my unit yesterday at Brentwood Cinch and it went smoothly thanks to Maddy who went the extra mile. Would highly recommend.
Thanks for leaving us such a great review! Our team works hard to provide excellent service, and it's lovely to hear that reflected in your experience.
5/5
TrustpilotAmazing
Cynch Storage Brentwood Essex
Thanks so much for sharing your experience! It's fantastic to hear that our team was able to assist you so well.
5/5
TrustpilotCinch self-storage Letchworth
The Cinch self storage facility in Letchworth is easy to access, well-equipped, and good value for money. The staff are attentive and efficient.
We truly appreciate your support and your 5-star review. Thank you for trusting us with your storage needs.
5/5
TrustpilotVery professional
Very professional, helpful , friendly and great deals done . Definitely use again if needed . All staff helpful especially John .
Thank you for the brilliant feedback! We're delighted that everything went smoothly and that you had a positive experience with us.
5/5
TrustpilotThe staff member on reception was very…
The staff member on reception was very polite and helpful which made the whole experience much easier.
Thanks so much for the brilliant review! We're really glad you had such a smooth experience with us, making storage simple and stress-free is exactly what we aim for.
1/5
GoogleSince the last 6 months the staff has become extremely rude and hostile to customers ! Best to avoid this place !
5/5
GoogleVery helpful and easy to use
5/5
GoogleModern storage unit, really clean great security and fantastic prices and nice team
5/5
GoogleThe storage units are secure, easy to access and really convenient, all for a very competitive price. What really tips the scale in Cinch's favour is the staff, Natalie in particular, who took the time to show us around, explain our options, discuss the merits of different types of storage and didn't hound us with calls or emails; there was no pressure to make a sale which really made such a difference - the best staff at the best facility so you really can't go wrong!
5/5
GoogleMy wife opened an account with Cinch a few days ago. Every step was well explained, Natalie went into great detail to ensure we got the best size for what my wife needed, and given great advice of the sizes and prices if we ever needed to change. Really professional in her work and information provided and took the time to really help us. Really happy with the unit and service provided.
5/5
GoogleNatalie the store manager has gone out of her way to arrange everything for us, having used cinch watford in the past and upon returning as a customer, we had noticed a vast improvement to the facilities and issues rectified that we had come across on our previous use of this facility, the team at watford are very helpful and where very quick in sorting out our storage needs. Highly recommended.
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Brentwood has the most, with 1,893 reviews rated 4.9 out of 5, followed by Newmarket with 1,856.
The six Cinch Self Storage offices, by town:
