★★★★★ 5/5
GoogleI couldn't of had a more stress free experience with Andy and his wonderful team at Churchills. Would recommend them to everyone, nothing is to much trouble. They are always polite and happy to answer any questions me and my partner had whilst purchasing our house.
Many thanks
Hope · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
Thank you for the brilliant review!
★★★★★ 5/5
GoogleWe bought our house from Churchills 10 years ago and have just sold it through them. Their service was excellent in both transactions. Their staff are friendly, well informed, they respond quickly to any queries and were proactive in supporting the Legal process. I can highly recommend them and their team of Agents in Wanstead.
Coco · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
Thank you for the fantastic review - we are so pleased to hear about your positive experience!
★★★★★ 5/5
GoogleWe recently chose Churchills Estates in Wanstead as our agent to sell our family home, and we were also lucky enough to buy a new property through them.
We are so glad that we chose to work with Andy and his team; they made what should be a stressful process completely easy! They are by far the most professional and genuine estate agents in the local area. They listened to what we were looking for and their interest felt authentic and personalised, rather than sales driven. We trusted them with every step of the process.
The photos and marketing materials of our house were high quality and with these they managed to secure ample viewings and offers very quickly.
The communication throughout the process was always super friendly, honest and timely. Our chain wasn’t straightforward but Sally was very conscientious at providing updates and kept things moving forward. She really went above and beyond, and I’m certain that we wouldn’t have completed so soon without her excellent management of things and positivity.
If you are looking to buy or sell a property, we really cannot recommend Churchills in Wanstead highly enough. Thank you Andy, Sally, Jack, Lauren and everyone at Churchills for all of your hard work!
E · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
What an incredible review - we appreciate every word and it means a lot to us! We wish you the best going forward :)
★★★★★ 5/5
GoogleExcellent service, thank you so much, especially to Andy!
We had a great experience with working with Andy, offering very deep knowledge of the localised market and found his personal/human touch to present our home in the best possible light to the right prospects, which really exceeded our high expectations.
Communication was great and were able to connect and get the support we needed at crucial moments throughout the whole process.
We will certainly use their service again if we could and would highly recommend to anyone.
Hao · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
What a lovely review - thank you so much for taking the time to leave it and I will ensure that the team receive the feedback 😌 …
★★★★★ 5/5
GoogleCan't recommend Churchill enough. We purchased a flat in Wanstead through them and Andy did an amazing job, even with many aspects of the purchase being challenging. Without the push from Churchill we would have never got the purchase through before our mortgage expired, so very very happy.
Mike · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
Hi Mark, thank you so much for the great review! So happy you were pleased with the service :)
★★★★★ 5/5
GoogleI honestly cannot recommend Churchills more highly. Andy showed us the house and was so knowledgeable and helpful when we viewed it. He was super honest about the process and how it would be run, he communicated all the way through and it just felt very genuine. Sally stepped in when he was away and again was really communicative and helpful. Such a great experience and would highly recommend them if you want a stressful experience made much less stressful. Thanks very much.
James · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
Hi James, thanks for the great review - the feedback always means a lot to us! :)
★★★★★ 5/5
GoogleSally and the team at Churchill were brilliant to work with during our recent house purchase. They operating with openness and honesty throughout the process and we’re responsive and efficient with every interaction. Strongly recommended and a huge thank you to the team!
Khouson1 · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
Thank you for taking the time to leave such kind words - we really appreciate the feedback!
★★★★★ 5/5
GoogleI had an excellent experience with the Churchills team in Wanstead. The transaction was not entirely straight forward yet Andy and the team were continually in touch to provide updates, to ensure all parties were aware of any developments. Very happy with the service received from the buyers side.
David · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
Thank you for the fantastic review, David 😊 …
★★★★★ 5/5
GoogleWe couldn’t recommend Andy at Churchill's Wanstead any more. Genuinely a fantastic person and patient and honest agent. Andy has been a joy to work with and sell with. Andy has been reliable, hard working, caring and we never felt let down, only always felt supported and if there was ever a crisis, we wouldn’t have known as he keeps things professional and calm. We’ve sold and bought a few houses over the last 15 years and never met such a kind agent, he’s a total pleasure to work with and we could see that everyone who came to view our house during the selling process felt the same about him. Thanks for everything Andy and team.--
Henry · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
What a fantastic review, thank you for taking the time to write it!
★★★★★ 5/5
GoogleJack and the team at Churchill Estates helped us with a recent property purchase in Leytonstone and they were great.
From start to finish we were very well look after. Throughout the entire sale all of our calls and emails were returned promptly and politely. When we needed help with moving the sale along the team were great and we completed the sale in good time.
Would we use Churchills again? Absolutely. They were great.
Harry · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
We loved this review - thank you for taking the time to leave it! 😊 …
★★★★★ 5/5
GoogleFrom the first viewing onward, Churchill Estates have been fantastic. Our purchase was not a very straight forward one but the team at Churchill have provided a calm and professional service throughout. Sally made the whole process stress-free and was very responsive to all our emails and phone calls. We would recommend them without any hesitation. They will certainly be on top of our list in future. Thank you Sally, Jack and the whole team.
R · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
Thank you for the fantastic review - we really appreciate the positive feedback!
★★★★★ 5/5
GoogleAlan and whole team at the Wanstead branch of Churchills were fantastic. We didn't have the easiest of experiences selling but thanks to everyone in the branch we have been able to move to our dream house. Jack was recommended to us, he was very friendly and super professional keeping us informed of everything. We would like to give a special mention to Sally who was never to busy to take a call, listening to our concerns and helping us resolve all issues large and small.
Elizabeth · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
Hi Elizabeth, thank you so much for leaving this great review, we are so pleased to have made the process as easy as stress-free as possible 😊 …
★★★★★ 5/5
GoogleWe bought our property with Churchills a few years ago, so it was lovely to be able to sell and buy another property with them. Highly recommend Andy and his team. Reliable and professional service and Andy kept us informed throughout the whole process which ended up being a little complicated. But he remained calm and helped us through the journey. We're very happy in our new home and that's thanks to Andy and his team.
Stephanie · 16 June 2023 · Churchill Estates London (32 High Street Wanstead)
Agent replied · 15 June 2024
Thank you for your lovely review! We really appreciate you taking the time to leave such great feedback and will be sure to make the Wanstead team aware 🙂 …
★★★★★ 5/5
GoogleWe absolutely had an amazing experience with Robin at Churchill's in Chingford Mount. After dealing with numerous estate agents looking for our forever home and getting mis led and poorly managed, Robin was a breath of fresh air. He made it possible for our offer to be accepted, assisted us in finding a suitable Solicitor and was very accommodating whenever we needed to get acces to the property before completion. We are very happy with the services we received from Robin and Churchill's and would definitely recommend their services for anyone looking for their home.
Tomas · 12 June 2023 · Churchill Estates London (242 Chingford Mount Road)
Agent replied · 11 June 2024
Thank you for taking the time to leave such a great review - we really appreciate the kind words ☺️
★★★★★ 5/5
GoogleRating only, no written review.
Tom · 10 June 2023 · Churchill Estates London (157 Station Road)
Agent replied · 11 June 2024
Thanks for the 5 stars!
★★★★★ 5/5
GoogleSatisfied with the service and the professional look.
Bogdan · 10 June 2023 · Churchill Estates London (157 Station Road)
Agent replied · 11 June 2024
Thank you for the positive feedback, Bogdan 😊 …
★★★★★ 4/5
GoogleFriendly, professional staff. excellent communication. Competitive rates. Job done! :)
Marti · 10 June 2023 · Churchill Estates London (157 Station Road)
Agent replied · 11 June 2024
Thanks for the positive review Marti 👍🏼 …
★★★★★ 5/5
GoogleCould not have asked for better. A sensible price, good marketing, excellent client care and a pain free sale. Highly recommended.
John · 10 June 2023 · Churchill Estates London (157 Station Road)
Agent replied · 11 June 2024
thank you for the kind review, John!
★★★★★ 5/5
GoogleChingford team sold my flat recently and did an excellent job particularly Martin who was chasing other parties constantly to keep things moving along.
Ben · 10 June 2023 · Churchill Estates London (157 Station Road)
Agent replied · 11 June 2024
Thank you for the great review 😊 …
★★★★★ 5/5
GoogleI have recently started renting a property with churchills and found both Michael and Jack to be supportive, honest and non-judgemental. Thank you both 😀 …
Lisa · 10 June 2023 · Churchill Estates London (157 Station Road)
Agent replied · 11 June 2024
Thank you for the lovely review - we appreciate you taking the time to leave it and I will let both Michael and Jack know! 😊 …
★★★★★ 5/5
GoogleThis is our second letting with Michaell. He has been helpful, professional and very efficient throughout the process and we would highly recommend him and churchills to rent your property.
Vasoulla · 10 June 2023 · Churchill Estates London (157 Station Road)
Agent replied · 11 June 2024
Thank you for taking the time to leave us such a great review - we are so happy you had a positive experience! 😌 …
★★★★★ 5/5
GoogleOriginally we put an offer on a property with another agent but unfortunately made a decision to pull out. Churchills has helped us to secure another property suitable with our future needs
Margaret · 10 June 2023 · Churchill Estates London (157 Station Road)
Agent replied · 11 June 2024
Thank you for the great review - perhaps we will work together again in the future 😊 …
★★★★★ 5/5
GoogleI have just bought my first flat through Churchills in North Chingford. The team kept me informed on a weekly basis and were happy to answer any questions i had promptly over the phone or email. The team at North Chingford are very friendly, professional and keep you in the loop regarding your property purchase. I would highly recommend them
Laura · 10 June 2023 · Churchill Estates London (157 Station Road)
Agent replied · 11 June 2024
Thank you so much for the great review! 😊 …
★★★★★ 1/5
GoogleTENANTS & LANDLORDS BEWARE OF CHURCHILL.
We never had much dealings with the agency as we always had satisfactory routine checks. Until:
My car was stolen, with the parking fobs in the car. I emailed to inform them of this, and pay for replacement fobs. Shockingly, a reply came back without a single word of condolence, sympathy or empathy.
Here is what was written:
"Thank you for your email,
We have emailed the management company to see how we go about getting a new fob for the block and see what the charge is once we have this confirmation I will come back to you.
Many Thanks
Property Manager"
I was surprised that this had come from a human, but turned a blind eye.
Then the biggest problems came when returning an additional/extra months rent that Churchill took (and deposit!). Accidents happen, but, after chasing and chasing, and then finally copying the regional manager into email, it took 16 days to return the extra money they took, with huge gaps in response.
Inline with the poor service, and staff training issues, a request to clean the carpet professionally on the way out was requested.
However, the carpets where not cleaned on the way in (were supposed to be changed, but we asked to not do this, so we could move in asap) and had to be cleaned by us, to be able to live there (full of cat fur!). But, as any decent family would do, we also cleaned the carpets on the way out too, to the same condition as we cleaned them on the way in.
I asked to release the deposit bar the dispute of £115 for carpet carpet cleaning, as advised by the Tenancy Deposit Scheme (who said that's normal practice with decent agents). But, again, inline with the horrible nature of the agency, not a single request/chase has even been replied too. The TDS has said it doesn't make sense for Churchill to do this, as now I have to raise a case, its recorded on their file, and creates a lot of admin for Churchill. But, Churchill don't seem to care, and seem to want to string things out.
TENANTS think twice before renting from here, LANDLORDS think twice before getting tenants from here, who they will alienate, and make them resent and regret renting with them/you.
I wish me and my family never rented the flat now, or had any dealings with these cowboys.
Resh · 10 June 2023 · Churchill Estates London (157 Station Road)
Agent replied · 11 June 2024
Thank you for your review. We have contacted you direct to go through your points and most are either incorrect or resolved. As a company we strive to provide a professional and efficient service but when dealing with deposits we have to have consent from both Landlord and Tenant which can sometimes take time or even go to the TDS as a dispute, this however is not something within our control. We hope your move has gone well and you are settling into your new home.
Kind regards,
Churchills
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