Trusted Agent profile · Essex
Verified
★★★★★
426 reviews across 4 offices and 4 platforms
Church and Hawes has four offices, in Maldon, Danbury, Burnham-On-Crouch and South Woodham Ferrers (Essex). Together they have 426 reviews on four platforms, rated 4.7 out of 5 overall.
394
Reviews on Google
All 4 offices
18
Reviews on Facebook
Business-wide
2
Reviews on Yell
All 4 offices
12
Reviews on Trustpilot
Business-wide
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Church and Hawes's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAndy and his colleagues have been incredibly professional, supportive and encouraging during what turned out to be quite a stressful process. Always available to answer any queries or concerns we had, quick to respond to our questions and chase up information as and when we needed it. Excellent service, and highly recommended.
5/5
GoogleRating only, no written review.
5/5
TrustpilotExcellent Service
I recently purchased a property and Church & Hawes in Danbury were outstanding from start to finish. Their team was extremely professional, consistently friendly, and they genuinely went the extra mile to keep me updated throughout the process. Rob (Robert Blake) was a great help and a pleasure to deal with
5/5
GoogleGreat team effort from the Burnham on Crouch office in selling our property in Southminster. Great communication, always providing feedback after viewings and keeping us up to date during the selling process. Thank you so much.
5/5
GoogleExcellent service from Aaron & team, kept me updated with as much information as I needed, without overloading, very knowledgeable and an great service from start to completion, thanks
5/5
GoogleJust sold my house with this branch. Kevin was absolutely fantastic from start to finish. I would not hesitate to recommend them, thank you once again Kevin for the superb customer service and your genuine friendly caring nature 👍👍 …
5/5
GoogleSecond home we have sold with Neil Ewer’s support and guidance. Everything from the initial meeting and marketing service was brilliant. Neil kept us updated regularly regarding the viewing’s and feedback from the viewers. Again it was a pleasure to have Neil and the team guide us through to completion, highly recommend their services.
5/5
GoogleChurch and Hawes provided a great service valuing and marketing our property. They found a buyer and managed the 'after sales" element with patience and professionalism providing us with valued advice right through the process. Particular thanks go to Glen and Daniel, It has been a pleasure to work with you
1/5
GoogleI had a disappointing experience with Church & Hawes during the sale of my property. I was advised to proceed with a buyer whose funds were dependent on a matrimonial court order, and I was reassured verbally that these funds were secure and that the chain was sound. Unfortunately, the funds did not arrive in time, the chain collapsed, and I ultimately accepted a £15,000 lower sale price and incurred an additional £2,500 in stamp duty as a result. I raised a complaint with the Property Ombudsman, but the case was not upheld because they stated there was no written evidence that the funds had been guaranteed, not because the situation did not occur or because the outcome was fair. My financial loss remains real, and the situation was highly stressful and disruptive. While the Ombudsman closed the case on the basis of insufficient grounds for a compensation order, I remain unhappy with the service I received and would personally not use this agency again.
Thank you for your review. We note you have stated some facts to suit, but not all. We provided the Property Ombudsman with our full file including emails and recordings of telephone conversations. They investigated your case and found there was no complaint to uphold.
5/5
GoogleWe would highly recommend Church & Hawes estate agents on our experience, which was professional and courteous at all times. All the viewings went smoothly and on time, any issues were dealt with by Glenn and his team in timely fashion, keeping both parties up to date with progress by regular communication via e-mail, phone calls and visits.
5/5
GoogleRob Blake and his team at Danbury have been exceptionally supportive throughout our home-selling process. We’ve worked with them for our last two moves, both buying and selling in Danbury, and the experience has consistently been outstanding. Rob’s communication, attention to detail, and ability to stay on top of every step of the process were superb. Our experience with him has truly been top-notch compared to others. Thank you, Rob, for all your help. Highly recommended to anyone looking to buy or sell in Danbury
5/5
GoogleVery happy with the experience dealing with Rob Blake on the purchase of our house. Nothing was too much trouble, he was incredibly prompt at getting back to us with additional questions & very knowledgable & helpful. We would definitely use Church & Hawes again!
5/5
GoogleFaultless, supportive, and truly exceptional service! I can’t thank the team enough for their outstanding support throughout the entire process of selling my home. Their guidance was absolutely faultless from start to finish, always clear, always reassuring, and always going the extra mile. Every member of the team was professional, proactive, and genuinely committed to making the experience as smooth and stress-free as possible. I honestly couldn’t have asked for a better estate agent. Their dedication, communication, and expertise were second to none. An excellent team in every way, highly recommended!
1/5
TrustpilotUnprofessional…
I had a disappointing experience with Church & Hawes during the sale of my property. I was advised to proceed with a buyer whose funds were dependent on a matrimonial court order, and I was reassured verbally that these funds were secure and that the chain was sound. Unfortunately, the funds did not arrive in time, the chain collapsed, and I ultimately accepted a £15,000 lower sale price and incurred an additional £2,500 in stamp duty as a result. I raised a complaint with the Property Ombudsman, but the case was not upheld because they stated there was no written evidence that the funds had been guaranteed, not because the situation did not occur or because the outcome was fair. My financial loss remains real, and the situation was highly stressful and disruptive. While the Ombudsman closed the case on the basis of insufficient grounds for a compensation order, I remain unhappy with the service I received and would personally not use this agency again.
5/5
GoogleJust wanted to say thank you to Church and Hawes for the help :) they were instructed by our Seller to assist them with selling their house to us, and every time I had to liaise with them, they were very professional, friendly and communicative. Thank you again Church and Hawes team!!
5/5
GoogleWhat a team!!!! i do not do recommendations but.... they go out of their way to take the stress away form both sale and purchase!! i would highly recommend the team at Church and Hawes
5/5
GoogleFirstly I was very impressed with the quality of the marketing of my property particularly the photos. It must have been correctly priced because it sold very quickly. As is usual there were obstacles on the way but they were always there to provide help and support and always answered the phone never putting me on hold! In particular they never made me feel a nuisance even when my stress levels peaked. This is not my first selling experience. Church and Hawes sold my previous property and I went straight to them when I wanted to sell my present home because I trusted them and I have not been disappointed this time.
5/5
GoogleReally great, helped us through the process at all stages. Very prompt with replies and being on top of the solicitors. Would use again and I highly recommend to anyone looking for properties in the area.
5/5
GoogleDaniel assisted us in buying our first dream home. Cannot fault the service from start to finish, helped make it such a special experience. Super helpful and offered any support we needed.
5/5
GoogleI recently sold my dad’s house through Church & Hawes, and I’m really glad I chose to work with them. Glenn and Andy were fantastic throughout, professional, approachable, and clearly very experienced. From the start, communication was excellent. They kept me updated at every stage and were always quick to respond to any questions. It made the whole thing feel straightforward and well-managed. Their knowledge of the market and strong network helped keep everything moving smoothly. They handled the details efficiently and made sure the process stayed on track from beginning to end. Overall, Glen and Andy were great to work with, reliable, knowledgeable, and easy to talk to. I’d happily recommend them to anyone looking to sell or buy property.
5/5
GoogleSelling two houses and buying a third is traumatic to say the least, but the guys at Church and Hawes were outstanding, professional, polite and continually going the extra mile, I would recommend this guys every time I can , Neil deserves a special mention, fantastic guy, couldn’t do enough.
5/5
GoogleProfessional, excellent communication throughout both the sale and purchase processes. Highly recommended.
5/5
GoogleI would 100% recommend Church and Hawes. Neil especially went out of his way to help us. I cannot thank them enough for everything they have done for us.
5/5
GoogleI used Church & Hawes to purchase my house and they were fantastic throughout They kept me more informed through my sale and purchase than anyone else involved and it was much appreciated Special thanks to Andy for going over and above and explaining everything in simple terms throughout so I always knew what was going on Would 100% recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Maldon has the most, with 136 reviews rated 4.9 out of 5, followed by Danbury with 132.
The four Church and Hawes offices, by town:
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