Trusted Agent profile · Burnham-On-Crouch
★★★★★
111 reviews across 4 platforms
156 Station Road, Burnham-On-Crouch, CM0 8HJ
Church and Hawes's office in Burnham-On-Crouch, at 156 Station Road, is rated 4.3 out of 5 across 111 reviews on four platforms, including 87 Google reviews rated 4.5.
87
Reviews on Google
This office
11
Reviews on Facebook
Business-wide
1
Reviews on Yell
This office
12
Reviews on Trustpilot
Business-wide
Every review we hold for the Burnham-On-Crouch office, from every platform, shown as written. First names only.
5/5
GoogleNick and David were first class in assisting the sale of my aunts property. Unfortunately the first time it fell through but very rapidly a new buyer was in place and is now sold. I cannot recommend them enough for their attention to detail along the way and explaining everything to us. I would recommend this company to everyone they were amazing
5/5
GoogleI cannot thank Nick and his team at Church & Hawes enough for their hard work with selling our property in Burnham. Our property was certainly a unique sale with some ups and downs but with Nick’s constant communication he made the selling process more bearable. Me and my husband always felt that Nick was on our side which we feel is an integral part of selling any property. Truly, thank you so much for all your support. Angela & Rob Driver
Thanks Angela! Couple of hoops to jump through but we got there in the end!
5/5
GoogleHighly recommend! What a great team! Adam was so helpful in finding me a house and as part of a relocation this was not easy. But Adam and the team were just amazing from start to finish. So honest, knowledgeable and on point. They really listed to what I was looking for. Thank you Adam and also Nick for being so helpful nearing completion. And of course for finding me the perfect home!
Thanks Lorna! Hope you enjoy your new home!
5/5
TrustpilotExcellent Service
I recently purchased a property and Church & Hawes in Danbury were outstanding from start to finish. Their team was extremely professional, consistently friendly, and they genuinely went the extra mile to keep me updated throughout the process. Rob (Robert Blake) was a great help and a pleasure to deal with
5/5
GoogleVery friendly, knowledgeable and efficient team who dealt with our house purchase to our complete satisfaction. Nothing was too much trouble. Matters were dealt with quickly and efficiently. We really appreciated our Sales Progressor, Nick, helping us with our purchase. He was efficient and friendly and often went out of his way to help us. We would have no qualms in recommending Church and Hawes to others. Thank you to everyone who was involved in our purchase. We look forward to being in our new home soon!
1/5
TrustpilotWe we tricked by these estate agents
We we tricked by these estate agents. We turned down a low ball bid from an interested party, partially because it was clear they were in a complex chain. Throughout the engagement we dealt with one estate agent - until one day another one from the same office rang us a few weeks later, explaining the first one was away and he had a great "cash" offer. It was below what we had previously rejected but good enough, so we accepted. We later discovered it was the same bidders! worse - their situation had not changed, its just this estate agent decided that cash meant after they had sold their property!! everyone knows that is rubbish, cash is cash...now! By this time we had as requested taken the house off the market, plus we were closer to when the bidder in theory might actually sell. Of course that did not happen as planned - by this time we were stuck. Eventually we did sell in this short chain, but we lost £18K off the original offer the same bidder made. There is no doubt, this estate agent worked very hard for the buyer, and never stood up for the seller who pays their fees. Just don't trust this estate agent.
5/5
TrustpilotGreat service
Neil at the Maldon branch was great to work with. A good communicator during a very long drawn out buying process, he kept us informed and oiled the wheels to keep the process moving. Many thanks Neil!
5/5
GoogleThe customer service from start to finish was exemplary. David, Nathan and Adam were superb, from the initial appointment, the photos by Adam and always being happy to show prospective buyers around. We felt they had complete control of the sale. An added bonus, which is a big bonus in our eyes is having Nick as the resident Sales Progressor. Nick was always at the end of the phone and kept us fully appraised at all times. Superb.
5/5
GoogleNathan is a credit to Church & Hawes. He handled the purchase of our new home with diligence, patience and exceptional service. He pushed for answers, moved the chain along and ensured we got the results we needed. I’m sure we drove him mad with questions, but he always responded with grace and at speed to provide what I can only describe as a five star service. I wouldn’t hesitate to recommend anyone selling a property in Burnham to use Church & Hawes. Fantastic service from start to finish!
5/5
GoogleWe have recently sold and purchased through Church and Hawes, I can’t thank Nick Garriock (senior sales progressor) enough! He went above and beyond with helping us through the process with his professional approach and experience, he helped us to get a better understanding when we came across a few problems on the way! The process is stressful enough but with the right people like Nick and Church and Hawes a stressful time can also be an exciting time when buying or selling ! Now we have our dream home! THANKYOU
1/5
GoogleManipulation, Guff that backfired late summer 2025 to end of year. I'm a chain free buyer and was interested in a property on the market by church hawes Burnham on crouch branch : My position is half cash , half mortgage. The property I was interested in was listed by Church hawes Burnham office, but the office and the sellers kept it secret that another party had put in an offer which was ACCEPTED, but the estate agent and sellers kept the property on the market due to the accepted offer was in a chain and not gone to sold subject to contract which I was not made aware of. I viewed the property twice in a close period of time , my broker put in a reasonable offer to then be told of the other interested party and offer , who by this time had gone sold subject to contract on their property, but the property church hawes was selling was not listed as SSTC. The estate agent then immediately stated it's going to BEST & FINAL My broker put in at my request full asking price and I was outbid. The estate agent then contacted my broker and stating we can bid again despite it being a best and final which I obviously declined . I'm ok about losing out , as not over paying a property the estate agent valued it at. The property approximately 3 weeks later went back on the market on Saturday. I made an enquiry first thing Monday morning at 9.30am . Church hawes Burnham on crouch , on the same property informed me the same person wanted it again. I said that's ok they can have it . I was pushed by church hawes Burnham on crouch to place an offer 4 times during that one phone conversation. Each time I said no..they can have it. About 30 mins later I got a voicemail to call their office. In the afternoon I got a voicemail to call them. At 3.15pm I called them to why 2 voicemails to which got told the person had just pulled out? If just pulled out then why voicemails earlier in morning to call them? I felt it was manipulation & GUFF and pressure tactics for selling and (FOMO : fear of missing out ) Seem very suspicious especially the manager Nathan. The property was originally on the market on 06062025 yet funnily went back on the market on right move at a new on the market date d which is not under the removal from right move & rejoin under a date within a certain time frame to list as new date The property has now been pulled from the market very late 2025, not selling from being on the market original date of 06062025 So it was the market for 6 months and guess what no saleand pulled. Church hawes Burnham are aware as I sent them an email and although they denied doing anything legally wrong & nothing wrong. Human Ethics & morally they have from my perspective with the information, events outlined and four times in one call requesting me to make an offer I will never deal as a buyer on any property ever from church hawes Burnham branch irrespective of what I think of a property. And thankfully now the housing market is starting to correct itself for the buyers.
5/5
GoogleNick Garriock was brilliant in what was complex conveyance. He always took my calls and worked very hard to keep the chain updated.
5/5
GoogleHaving bought and sold many properties over the years, I can honestly say that Nathan and his team at Church & Hawes in Burnham are by far the best that I’ve dealt with. Honest and very knowledgable advice, resulting in a prompt sale under difficult market conditions. Well done guys!
Thanks Martin! Here when you need us.
5/5
GoogleWe went with Church & Hawes as we used them to buy our property years ago. Local knowledge really helps in these situations rather than an on-line company. Communication is second to none. Nick Garriock done all the chasing around for us and kept us in the loop. And was always on hand to answer any questions. I wish to thank Nathan Swain and his team and Nick Garriock for all your help.
5/5
GoogleWe have had the pleasure of working with Church & Hawes for the past 6 years, for the purchase, letting and now sale of our cottage. Thank you to David, Nick, Nathan and all at the Burnham branch along with Christine, Sharon, Lisa and all at the Maldon letting branch for your help with everything. Everyone is always so helpful, efficient and professional we cant recommend you highly enough. Thank you again for everything.
5/5
GoogleI sold my late dads property through church & hawes,all I can say is Nathan and Nick kept me updated at all times and I had a smooth transaction with the sale and would happily recommend.
1/5
GoogleDON'T.... Just don't put your trust into these estate agants! All was perfect in the beginning, was shown around several properties and fell in love with our "forever home" immediately. Put our offer in and was accepted to our utter delight! Got our mortgage sorted and solicitors appointed right away. Everything was running smoothly and quickly. Paid the solicitors hundreds of pounds to carry out surveys etc and draft contracts were drawn up! 4 weeks later and just 5 days before Christmas we got a phone call from church & hawes to say he'd been contacted by another person who wanted the house and willing to offer more money so we were put into a bidding war. Obviously we lost and so our dream house was snatched away just like that... our Christmas ruined and 2 devastated children who had started decorating their new rooms in their heads!! While I understand it's not illegal to be "gazumped" I do find it morally wrong. After having spoken to other estate agents who have also said they'd never do that to someone there is still obviously an estate agent who thinks it is acceptable. Because of what he did to us, out of principle we will not even look at a house up with them now! Absolutely appalling agents!!
Agents are legally obligated to report all offers to a seller, up to the point of exchange. See part 9A of the ombudsman's code of practise for Estate Agents: https://www.tradingstandards.uk/media/documents/commercial/codes-of-practice/tpo-sales.pdf As harsh as it is to the buyers that have lost out, we are guided by these regulations. Anyone that does not report an offer to their client is breaking the law and stands to lose their right to practise.
5/5
GoogleWe sold and purchased via Church and Hawes Burnham on Crouch. Service was great with a big shout out to Nathan and Nick who went above and beyond to get our purchase over the line. Definitely recommend.
1/5
TrustpilotUnprofessional…
I had a disappointing experience with Church & Hawes during the sale of my property. I was advised to proceed with a buyer whose funds were dependent on a matrimonial court order, and I was reassured verbally that these funds were secure and that the chain was sound. Unfortunately, the funds did not arrive in time, the chain collapsed, and I ultimately accepted a £15,000 lower sale price and incurred an additional £2,500 in stamp duty as a result.
5/5
GoogleExcellent service from start to end of a very tricky sale. Nathan went above and beyond to ensure the sale completed.
5/5
GoogleThe team have been so patient and understanding with my elderly parents. Although we haven’t been through a purchase yet we are hoping that will come. Nathan and his team have been accommodating, kind and very knowledgable throughout our dealings with them so far. Highly recommend.
Thank you Christina. Hopefully we can be further help in the future!
5/5
GoogleWe are buying our new property through Church and Hawes at Burnham-on-Crouch and have found them to be absolutely brilliant! Nothing was ever too much trouble, they always got back to us promptly when we had a query and kept on top of all the solicitors in the chain to keep things moving and reported back to us and all relevant parties. They have provided an outstanding service, particularly Simon, and I would not hesitate to recommend them to friends and family and we would certainly use them again. Nothing beats having a local person to get you through the highs and lows of house selling and buying - first rate service!
Thank you very much Michelle, it was our pleasure and look forward to handing over your new keys.
5/5
GoogleWe’ve been using Church & Hawes in Burnham for over 10 years now. Always professional, always ready to help at the drop of a hat and always trying to get the best for you and your property. They go beyond the normal realms of estate agent and give you a personalised service that you couldn’t get if you marketed the property on your own. I wouldn’t use any other agent. Thanks Dave & the team
5/5
GoogleVery pleased with our interactions with Church & Hawes Burnham on crouch. David Watson was our main contact and was very professional and easy to work with. The whole team did a wonderful job in communicating and ultimately selling our home, whilst selling our new home to us. We have never been happier with a house and we thank them from the bottom of our hearts for doing their best to ensure we completed the sales. We would highly recommended David and his team.
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Church and Hawes's Burnham-On-Crouch office has 111 reviews across four platforms: 87 on Google, 11 on Facebook (across the whole business), 1 on Yell, 12 on Trustpilot (across the whole business).
Church and Hawes Burnham-On-Crouch is rated 4.3 out of 5 across all 111 reviews, and 4.5 out of 5 on Google from 87 reviews.
Church and Hawes Burnham-On-Crouch, 156 Station Road, Burnham-On-Crouch, CM0 8HJ.
