Trusted Agent profile
★★★★★
451 reviews across 2 offices and 2 platforms
CHK Mountford Lettings has two offices, in Esher and Kingston upon Thames. Together they have 451 reviews on two platforms, rated 4.2 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
CHK Mountford Lettings's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CHK Mountford Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotJ D Wood deliver quick tenant find …
Our flat had been on the market with another leading agency for a while but we’d not received any response. It was amazing to see Tushar work to get the property listed and the J D Wood team turn it around within a week or so to get a tenant in. Super quick and efficient. Whole process was very smooth and professional.
5/5
TrustpilotGreat experience working with Tushar
I had a great experience working with Tushar at the Docklands & City office. From the outset, he provided clear, honest, and well-informed advice on the sale of my property, which made a real difference throughout the process. Tushar was always approachable, responsive, and proactive in keeping things moving forward. His knowledge of the market and attention to detail gave me confidence that everything was being handled properly. I particularly appreciated his guidance at key stages of the sale, ensuring I was well-informed and able to make the right decisions. I would highly recommend Tushar to anyone looking for professional and reliable support when selling their property.
5/5
TrustpilotSophie has been exceptional with her…
Sophie has been exceptional with her patience, advice and guidance in finding suitable properties to view
5/5
TrustpilotGreat job
I really appreciated Paris’s help at the Notting Hill branch. He helped me find the right flat and did a great job smoothing out any issues that came up along the way
5/5
TrustpilotExcellent agency
Paris has been a real pleasure to work with. He managed to fit me in for a viewing at very short notice and helped me close all formalities at impressive speed.
5/5
TrustpilotKate Martin is fantastic
Kate Martin would definitely be my first choice of estate agent in the Primrose Hill and wider north west London area.
5/5
TrustpilotI was looking for a tenant for my house…
I was looking for a tenant for my house at 30 Orville Road in Battersea and contacted J D Wood on Battersea Park Road. I dealt with Joshua Mugume and received an excellent service. He is extremely professional and really knows the rental market around Battersea. While the tenant that he found did ultimately not proceed with renting my property, Joshua went out of his way to inform me about progress at all times and continued to search for a suitable tenant for me. As I am only looking for short term or corporate tenants, the market situation for such rentals was not favourable at the beginning of the year but I shall continue to work with Joshua again in the future to secure a tenant. I can highly recommend Joshua’s professional assistance, he is a breath of fresh air and while this may not be relevant, he is one of the best dress estate agents I have worked with in years!
5/5
TrustpilotSatisfied with the whole process
Satisfied with the whole process. Paris was extremely helpful, available for any questions/concerns and accommodating.
5/5
TrustpilotEleni did a fabulous job
Eleni did a fabulous job, made all the paperwork seamless
1/5
GoogleRating only, no written review.
Thank you for your feedback and we’re sorry if you’ve had a difficult experience. We’d like to know more about this so please email us at review@countrywide.co.uk and we’ll happily look into this for you.
5/5
TrustpilotA very good experience with Kate
Seamless - that's how it felt when Kate Martin helped me find a new home. She's thorough, considerate, super knowledgeable and gave really great advice. She really is brilliant to deal with and I can't recommend her enough.
5/5
TrustpilotI had a great experience with Paris…
I had a great experience with Paris from Notting Hill. He really went the extra mile to help me secure a flat, and even when things got complicated, he handled everything calmly and efficiently.
5/5
TrustpilotWe had an excellent experience working…
We had an excellent experience working with Charlie! From the very beginning, he really took the time to understand exactly what we were looking for, and it showed in every property he recommended. The flats he showed us were spot on, exactly what we had in mind, which made the whole process so much smoother and more enjoyable. Charlie clearly has a great instinct for matching people with the right homes. He’s knowledgeable, attentive, and genuinely listens, which made us feel confident we were in good hands. We never felt pressured, just well-guided.
5/5
TrustpilotGreat experience
Great experience, we dealt with Ollie from the Battersea branch and he was super efficient. The whole process was very smooth and great communication. Very happy with the end result!
5/5
TrustpilotGreat caring
5/5
TrustpilotGreat experience
Ollie was accommodating and communicative - allowed me to drop off my ID at another branch and made the experience easy for me and my partner from viewing up until move in day. Thanks Ollie from Battersea branch!
1/5
TrustpilotTerrible experience as a buyer
Terrible experience as a buyer, felt scammed by this agency particularly the agent called Fee. I was told various lies to try and drive the price up (which I later found out she was trying to get me to pay a further 100k to the offer they had but led me to believe the other buyer was offering similar) I was also the highest offer and last minute told they had another similar offer. Just a mess and would never go near this agency again.
5/5
TrustpilotHow is this for service
How is this for service. I renovated a property to sell, and 4 weeks into a back to brick conversion, Lisa from Beckenham branch found me a buyer. We developed and completed selling a property in 6 months! Aside from the service, Lisa and team seem genuine, know their stuff. Couldn't recommend them more!
5/5
TrustpilotSeamless tenant handover & expert compliance (Lymington Lettings team)
I cannot thank Kat, Eleni, and Luiz enough for their support recently. While we stay well-informed on the upcoming legislative shifts (such as the move to periodic tenancies and the abolition of Section 21 this May) having a team that truly understands the practical application of these changes has been invaluable. The Lymington lettings team makes the entire process feel seamless, but where they truly excel is in the 'heavy lifting'. They go above and beyond when it comes to finding and rigorously vetting the right tenants, ensuring every detail is covered. The move-in and handover process was handled with such precision that it completely put our minds at ease. Their local knowledge, combined with a proactive approach to the new legal landscape, makes them the gold standard. If you want a team that stays ahead of the curve and executes flawlessly, look no further. We don't need to look any further for a lettings agent for any property within their local catchment area. Thank you once again !
5/5
TrustpilotI’ve had the pleasure of working with…
I’ve had the pleasure of working with Kate Martin for the last 10 years. Kate and her team have consistently found me great tenants over the years. Highly recommend!
5/5
TrustpilotWe had an amazing experience dealing…
We had an amazing experience dealing with Kate Martin from the Primrose Hill branch. She really took her time with us and her knowledge of the Primrose Hill and NW London area is second to none. She would be our first call if looking for a property in this area.
5/5
TrustpilotReally solid experience with the…
Really solid experience with the Notting Hill branch. Paris was great to deal with and made sure everything ran smoothly. Always easy to reach, friendly, and on the ball. The whole process felt well handled from start to finish.
5/5
TrustpilotAs someone local to the area
As someone local to the area, I had a really good experience with the Notting Hill branch. Paris was great to deal with, super switched on, easygoing, and clearly knows the neighbourhood well. Everything was handled smoothly and communication was always clear.
5/5
TrustpilotI honestly couldn’t be happier with the…
I honestly couldn’t be happier with the service from the Notting Hill branch! From day one, the whole experience was seamless, professional, and incredibly well managed. Paris, in particular, was exceptional and truly went above and beyond.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Esher has the most, with 299 reviews rated 4.0 out of 5, followed by Kingston upon Thames with 152.
The two CHK Mountford Lettings offices, by town:
Yes. In The Trusted Agent 2026 awards: CHK Mountford Lettings, Esher won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
