Trusted Agent profile · Norfolk
Verified
★★★★★
662 reviews across 3 offices and 3 platforms
Chilterns has three offices, in Brandon and Thetford (two offices) (Norfolk). Together they have 662 reviews on three platforms, rated 4.9 out of 5 overall.
648
Reviews on Google
All 3 offices
10
Reviews on Facebook
All 3 offices
4
Reviews on Trustpilot
Business-wide
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Chilterns's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 646 reviews on Google only. Show every review
5/5
GoogleVery happy with Chilterns Thetford office a big thank you to the team with a special thank you to Becky Robinson
Thank you very much for taking the time to leave a review. We look forward to working with you again. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleWe had a brilliant experience with Chilterns thetford, Becky went above and beyond to help us! She really did help through the entire process and still continues to help us with any queries if we have any, she’s been brillant ☺️
Thank you Grace for your great review. It is good to hear that everything went smoothly and Becky was helpful. We hope you have settled into your new home. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleRecently went into the Thetford office for property advice and Kat and Becky were both really friendly and helpful. Big thanks to them both!
Thank you for a great review Chloe, it is very much appreciated. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleChilterns have been instrumental recently in selling my property in record time of only three weeks. This is the second time that Chilterns have excelled having sold my previous property 10years ago getting full price for both. I can only say Chilterns are a top estate agents. Thank you Becky Robinson for all your hard work
Thank you very much for review! We're so pleased that you have returned to us and are satisfied with the service you have received again. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleHave dealt with Katherine for a few years now. Her professionalism and high level of service and support makes our short hold tenancy business run pretty much stress-free
Thank you for taking the time to leave a review Lou! We look forward to helping continue keep your business as stress free as possible! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleChiltrens have been amazing and very polite and efficient staff. My process was mainly done by Becky she was lovely and helped me and my family get settled in very quickly ensuring everything was done efficiently.
We’re so pleased to hear that you have a positive experience with us. We'll pass on your comments to Becky! Enjoy your new home. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleI sold my property with them recently and they were great, really personable and straightforward to deal with. Everything felt transparent from start to finish, and both Joe and Katherine were super helpful throughout. Made the whole process a lot easier.
Thank you for taking the time to share your experience and your kind words Aidan. We're so pleased we were able to make the process as easy as it could possibly be! Everyone at Chilterns wish you all the best for the future. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleChilterns has been extremely professional with all their support and advice throughout the entire sale process.
Thank you very much Ben. We wish you all the very best and you know where we are if you need us in the future! Many thanks, Katherine Nouch- Branch Manager
5/5
GooglePurchased our new house through Chilterns of Thetford, viewing to move in took just 3 months , Katherine in he office was great and kept us informed and chased updates when asked , Overall went quite smoothly
Thank you very much! We're delighted to hear that your purchasing journey went as smoothly as possible and that you were happy with the service provided. We wish you all the best in your new home, if you ever need anything in the future, don't hesitate to get in touch. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleChilterns, are very much on the ball, they keep you up to speed on any queries, problems, that you may have. They also find suitable tenants fast dealing with any issues along the way. Very friendly helpful staff A+ service all round, a pleasure to deal with, from the 1st time we spoke to Katherine ,who advised and gave us a lot of information on properties, to other members of staff who organised repairs, vetting properties and many other aspects highly recommend this company.
Thank you so much for your kind and detailed review! We're thrilled to hear that you've always had such a positive experience with Chilterns. We truly appreciate you taking the time to leave a review and look forward to continuing to work with you. Many thanks, Katherine Nouch- Branch Manager
5/5
GooglePurchased our new house through Chilterns of Thetford, viewing to move in took just 3 months , Katherine in he office was great and kept us informed and chased updates when asked , Overall went quite smoothly
Thank you very much! We're delighted to hear that your purchasing journey went as smoothly as possible and that you were happy with the service provided. We wish you all the best in your new home, if you ever need anything in the future, don't hesitate to get in touch. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleHave dealt with Katherine for a few years now. Her professionalism and high level of service and support makes our short hold tenancy business run pretty much stress-free
Thank you for taking the time to leave a review Lou! We look forward to helping continue keep your business as stress free as possible! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleChilterns, are very much on the ball, they keep you up to speed on any queries, problems, that you may have. They also find suitable tenants fast dealing with any issues along the way. … More
Thank you so much for your kind and detailed review! We're thrilled to hear that you've always had such a positive experience with Chilterns. We truly appreciate you taking the time to leave a review and look forward to continuing to work with you. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleChiltrens have been amazing and very polite and efficient staff. My process was mainly done by Becky she was lovely and helped me and my family get settled in very quickly ensuring everything was done efficiently.
We’re so pleased to hear that you have a positive experience with us. We'll pass on your comments to Becky! Enjoy your new home. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleI sold my property with them recently and they were great, really personable and straightforward to deal with. Everything felt transparent from start to finish, and both Joe and Katherine were super helpful throughout. Made the whole process a lot easier.
Thank you for taking the time to share your experience and your kind words Aidan. We're so pleased we were able to make the process as easy as it could possibly be! Everyone at Chilterns wish you all the best for the future. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleChilterns has been extremely professional with all their support and advice throughout the entire sale process.
Thank you very much Ben. We wish you all the very best and you know where we are if you need us in the future! Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleWe’ve had a really positive experience with Chilterns Estate Agents. They’ve been very helpful throughout the property purchase, giving us plenty of access so workmen could come in to measure up, which made things so much easier. A special …
Thank you for your kind words. I have passed on your comments to Becky! We would be delighted to help you again in the future. Many thanks, Katherine Nouch- Branch Manager
5/5
GoogleOutstanding!!! We have used other Estate Agents in the area over the years but none compare to Chilterns Thetford.The ladies and gentlemen who work for this company are the ultimate in professionalism and efficiency, they are super helpful, …
Thank you Angela for your lovely review. I will pass on your kind comments to Katherine and Joe
5/5
GoogleOutstanding!!! We have used other Estate Agents in the area over the years but none compare to Chilterns Thetford.The ladies and gentlemen who work for this company are the ultimate in professionalism and efficiency, they are super helpful, friendly, always available and very understanding of your needs, they take the stress out of what can be a very stressful time, I can't recommend them highly enough, excellent at what they do. The Thetford Team provide a quality service, communication is key and this team provide constant feedback and updates so your completely aware of whats happening with your sale every step of the way....a Team that actually listen to their customer, they are happy to give honest opinions when called on to do so. Definitely won't use any other agents in the future. Special thanks to Katherine and Joe.. Superstars!!
Thank you Angela for your lovely review. I will pass on your kind comments to Katherine and Joe
5/5
GoogleI cannot fault the professionalism, efficiency and support given to me during both the rental of my property over the past few years, and recently the sale. I highly recommend the team at Chilterns.
5/5
GoogleI have been with Chilterns now for 10 years and during that time have had nothing less than excellent service from all the staff. They are always ready to deal with any issue the tenants may have. Simply the best.
5/5
GoogleChilterns Estate Agents are a truly professional organisation and I am very impressed by their work ethos. Their staff are conscientious and keep you fully informed of all developments in the house buying and selling procedure. I have had the pleasure of dealing with them several times over the past few years and they have managed to reduce the stresses of house buying & selling to a minumum. I have no hesitation in recommending them to any prospective buyers and/or sellers.
Thank you Sion for you lovely review. We are always happy to help you when it comes to buying or selling a property.
5/5
GoogleI have been with Chilterns now for 10 years and during that time have had nothing less than excellent service from all the staff. They are always ready to deal with any issue the tenants may have. Simply the best.
Thank you Colin, it is a pleasure helping you and your tenants
5/5
GoogleI'm a landlady of the Thetford Branch .. great service all-round from all members of staff , would highly recommend them .for sales and lettings .
Thank you AJ for your kind words. Always a pleasure helping you with all your property needs
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brandon has the most, with 250 reviews rated 4.8 out of 5, followed by Thetford (14 Bridge Street) with 222.
The three Chilterns offices, by town:
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold.
Tell us what you need and up to 3 trusted local agents will be in touch.
