Trusted Agent profile · Norfolk
Verified
★★★★★
662 reviews across 3 offices and 3 platforms
Chilterns has three offices, in Brandon and Thetford (two offices) (Norfolk). Together they have 662 reviews on three platforms, rated 4.9 out of 5 overall.
648
Reviews on Google
All 3 offices
10
Reviews on Facebook
All 3 offices
4
Reviews on Trustpilot
Business-wide
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Chilterns's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Chilterns, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 646 reviews on Google only. Show every review
5/5
GoogleChilterns Brandon are top estate agents. We've dealt with everybody on the sales team and they are all friendly and know what they're doing. Thanks to all, especially Andrew, who worked so hard during our sale. It was a horrible chain and he made it happen.
Hi Luke, glad we could help you again. Perseverance was the key this time but hard work and good communication got this through. I hope we can help you again in the future.
5/5
GoogleWe've finally Exchanged. A huge thank you to the staff at Chilterns Brandon, especially Elaine and Andrew who have kept us sane and worked their botty's off trying to get this sorted. I can definitely say you have earned your commission on this sale and purchase. You could not of done more to help us and we greatly appreciate it. Cannot wait to move to our new home. Thanks Guys you rock xxx
Hi Kerry, so glad everything worked out in the end and the whole team at Chilterns wish you the very best in your new home.
5/5
GoogleChilterns have been fantastic for helping us sell our property, especially Elaine! She kept us in the loop every step of the way. She is an asset to the team and can only hope I get the pleasure to buy a house with Chilterns who will deliver their amazing service again. 5/5 service the whole way through.
Hi Jack, thank you for your kind words. Hopefully we can find you something soon.
5/5
GoogleA really supportive team who go above and beyond to try and help find the perfect outcome for you. They all really know their stuff. Elaine and Andrew have made the whole process of selling our home, and now possibly renting, feel like a positive experience. I would definitely recommend Chilterns-Brandon to anyone!
Chrissy, it's fantastic that everything has gone so well for you. Good luck and keep in touch.
5/5
GoogleFrom the initial viewings by Katherine, offer and negotiation with Andrew and (frustrating) solicitor dealings with Darren we had nothing but helpful and professional service, a really great team and would certainly recommend them!!
Thank you Lee, I'll pass your feedback onto the team. We hope you love your new home, Andrew.
4/5
GoogleVery good service. Made to feel like more than just another customer.
Thank you Lizzie, anything we could do to improve and gain a 5 star rating from future customers?
5/5
GoogleThe investment Andy and his team make into the marketing of your home is second to none and the execution is first class. Pleasure to work with and you can be assured of the best marketing strategies whether you sell or let with the team.
Thank you Paul
4/5
GoogleI have recently moved into my first home which i purchased through Chilterns Mildenhall, I found the team to be professional, helpful and attentive. Chris guided us through the whole situation and was very caring and understanding of our first time buy.
5/5
GoogleChilterns have been outstanding from start to finish and I would recommend them to all of my family and friends. During the exchange, I did not just liaise with one member of the team individually, I interacted with all staff and they are all just as enthusiastic and professional as each other. Don't waste time with any other local estate agent as Chilterns are able to exceeds any prior expectations and at the same time offering friendly advice and reassurance throughout. Special thanks to Darren Savage and Katherine Nouch.
Thank you Charles. We are glad your experience has been a positive one and I will make sure Darren and Katherine receive your feedback too.
4/5
GoogleVery good service. Made to feel like more than just another customer.
Thank you Lizzie, anything we could do to improve and gain a 5 star rating from future customers?
5/5
GoogleThe investment Andy and his team make into the marketing of your home is second to none and the execution is first class. Pleasure to work with and you can be assured of the best marketing strategies whether you sell or let with the team.
Thank you Paul
5/5
GoogleChilterns have been outstanding from start to finish and I would recommend them to all of my family and friends. During the exchange, I did not just liaise with one member of the team individually, I interacted with all staff and they are all just as enthusiastic and professional as each other. Don't waste time with any other local estate agent as Chilterns are able to exceeds any prior expectations and at the same time offering friendly advice and reassurance throughout. Special thanks to Darren Savage and Katherine Nouch.
Thank you Charles. We are glad your experience has been a positive one and I will make sure Darren and Katherine receive your feedback too.
4/5
GoogleVery good service. Made to feel like more than just another customer.
Thank you Lizzie, anything we could do to improve and gain a 5 star rating from future customers?
4/5
GoogleVery good service. Made to feel like more than just another customer.
Thank you Lizzie, anything we could do to improve and gain a 5 star rating from future customers?
5/5
GoogleOne of the most knowledgeable and committed Estate Agents I know. No wonder he has won manager of the year
Thanks Alan. That's very kind of you.
1/5
GoogleWhat can you say, the worst by far estate agent i've had the misfortune to deal with, nothing but lies broken promises and the lack of contact begs belief, if your brave and dont care go for it. do your self a favor, try someone else. You've been warned, and only yourselves to blame.
We are sorry you feel this way Mr C****h, I'm bemused by your communication comment as you received an email from me at 9pm yesterday evening and your last instructions to my colleague were that you were going away for a week and we would catch up upon your return. We have let your property and I have offered you the opportunity of being released from your sales contract, as it would appear from the tone of your email that we can no longer continue a working relationship. I'm sorry you feel the need to air this in such a public arena and will therefore forgive me for replying in the same way.
1/5
GoogleWhat can you say, the worst by far estate agent i've had the misfortune to deal with, nothing but lies broken promises and the lack of contact begs belief, if your brave and dont care go for it. do your self a favor, try someone else. You've been warned, and only yourselves to blame.
We are sorry you feel this way Mr C****h, I'm bemused by your communication comment as you received an email from me at 9pm yesterday evening and your last instructions to my colleague were that you were going away for a week and we would catch up upon your return. We have let your property and I have offered you the opportunity of being released from your sales contract, as it would appear from the tone of your email that we can no longer continue a working relationship. I'm sorry you feel the need to air this in such a public arena and will therefore forgive me for replying in the same way.
5/5
Googlewe bought from 3+yrs Chilterns + were in Spain at the time + coming home, Andy, Darren were just so helpful to us at this extra stressful time.....thank goodness, we now going to move again, + getting Andy + Darren etc to do our sale + also hope to buy from them.
Thanks Barbara, that's very kind of you.
5/5
Googlewe bought from 3+yrs Chilterns + were in Spain at the time + coming home, Andy, Darren were just so helpful to us at this extra stressful time.....thank goodness, we now going to move again, + getting Andy + Darren etc to do our sale + also hope to buy from them.
Thanks Barbara, that's very kind of you.
5/5
GoogleAndy is just so enthusiastic and passionate about helping people sell and buy homes. It is so wonderful to see someone so devoted to what he does.
Thanks Colleen, that's very encouraging coming from yourself. I appreciate all the help and support along the way.
5/5
GoogleAndy is just so enthusiastic and passionate about helping people sell and buy homes. It is so wonderful to see someone so devoted to what he does.
Thanks Colleen, that's very encouraging coming from yourself. I appreciate all the help and support along the way.
5/5
GoogleYannis and his staff are so thoughtful and caring, putting me at ease about selling my bungalow, I would recommend them to everyone.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Brandon has the most, with 250 reviews rated 4.8 out of 5, followed by Thetford (14 Bridge Street) with 222.
The three Chilterns offices, by town:
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold.
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