5/5
GoogleI have recently started renting a property with temples, I couldn’t be anymore happier with the service and help I have had to make sure I am happy with my property. Definitely recommend temples to anyone from now on. Thank you guys :)
Trusted Agent profile
Cheshire Lamont estate agents in Nantwich
★★★★★
160 reviews across 2 offices and 2 platforms
Cheshire Lamont has two offices, all in Nantwich. Together they have 160 reviews on two platforms, rated 4.6 out of 5 overall.
150
Reviews on Google
All 2 offices
10
Reviews on Facebook
Business-wide
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Our offices
Cheshire Lamont's two offices, most reviewed first. Each has its own page.
Latest reviews from every Cheshire Lamont office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleI would not recommend temples crewe to anyone. I had nothing but trouble since day one with them. It all started when we were suppose to have a fridge freezer paid for by the landlord. My partner agreed with Scott that we would deduct this from our first month's rent at least 3 times. When it came to our landlord reciving his rent he was shocked to find £150 less than what he expected. As agreed with Scott we deducted this from the first month's rent. To our surprise the landlord was told by temples they told us he would pay us by cheque?? And made us out like liars to cover up their shoddy work. Their communication was non existent, I would of received a call from the Queen in a more timely manner. 4 weeks before moving in I heard nothing until I called them 5 days before moving in. I feel that there is no clear or concise decision making. On the day of moving in I refused to sign a standing order mandate as they said that their not sure about the money for the fridge freezer. Eventually I was allowed the keys without signing the mandate. Upon leaving the shop Scott said in a cocky manner "bye bye" after all the mess he caused not even an apology. Then the cherry on the cake, the day our rent was due was a Sunday meaning on the Monday it would be paid, as we were deducting our fridge freezer we sent a manual payment and our standing order was already set for August. Pretty simple? Until I received a rude text demanding rent! And sending our landlords bank details over a text??? The hilarious thing is our tenancy is 'tenant find' meaning all they do is find the tenant and shouldn't contact us after the tenancy agreement has been signed. Thus said I am not obligated to listen to anything you have to advise. I cannot believe more people haven't wrote bad reviews about Temples. I would give them a wide birth, I wouldn't trust them with my property or money I'd prefer to give Northen rock all my money and hope for the best. I await your reply with bated breath.
5/5
GoogleThe staff at Temples from including to Scott Willams who managed my letting and was particularly supportive and communicative during my search for a tenant, have displayed an efficient, professional and personable level of service, which regardless of the industry is always appreciated but not always forthcoming. Taking time to proactively communicate with me on feeding back and assessing prospective tenants in a bid to find the right individuals was a process which engendered a sense of being a team working together rather than an agent merely attempting to tick a box or fulfill a quota. To be recommended.
5/5
GoogleI have been a tenant with Temples Crewe Office for 9 years. I have had a really positive experience. They carry out required house inspections to a high standard and act promptly if any action is needed. Always very approachable, helpful & professional. Best agency I have used.
5/5
GoogleHave now been with the Nantwich Road branch for going on 2 years during which the service I’ve received as a landlord has been nothing short of excellent. The team in the office are very professional and any queries I’ve had have been dealt with both promptly and to my satisfaction. Looking forward to several more years of hassle free renting. Based on my experiences I can thoroughly recommend.
5/5
FacebookThank you so much to the team at Cheshire Lamont. After being let down terribly by our last estate agent these guys truly know the business. A 12 week turn around with little stress and much laughter. I can’t recommend them more highly and will definitely use them again. Thanks Bill and Viv.
5/5
GoogleBill and Team did an excellent job to ensure our sale happened. We had a very challenging and complicated chain which didnt help with the behaviour of some of the participants. Bill's team were absolutely fantastic at keeping the chain together and well informed and really went beyond what we expected. We are very happy in our new home and this is largely thanks to their efforts. Bill came with a personal recommendation to us and you certainly met and exceeded our expectations. We have had some poor experiences with Estate Agents in the past and my faith is now restored. Thanks to the whole team who made this happen for us, fantastic work.
5/5
FacebookThanks to Bill, Viv and all at Cheshire Lamont for handling our sale professionally and in a personable, and courteous manner. Always timely help or advice with personality and a touch of flair throw in. Highly recommended Estate Agency service.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleIf you ever want to use a letting agent be advised they are shocking .julie Mountford from Nantwich rather would email than talk and the communication is awful.i feel sick to the stomach about temples sleepless nights.trying to charge us for things that were ours in the first place .eg cooker that was ours sold to the new tenants when they moved in . They wanted to charge us for cleaning it £100 which was already cleaned . They are a joke!!like wolves waiting in the woods Be warned !!!!!
Agent replied · 11 June 2024
Hi Joe, unfortunately this review is directed at the incorrect Temples branch. This doesn't reflect on how we do business here at Crewe. If you could rectify your review that would be greatly appreciated. Kindest regards, Temples Crewe.
5/5
GoogleFirst time letting for me and Temples have been brilliant. Scott was very helpful in showing the properties and answering any questions and Nadine was great at organising the application and move date. Can't fault them, unlike others I had dealings with. Stick with Temples and you can't go far wrong.
5/5
GoogleGreat approach and tip top communication, I've not had to chase anything. I've been kept in the loop with all progress and recommendations that would help encourage the right tenant - rather than a quick fix to get any tenant in. refreshing when everyone is so busy.
1/5
GoogleI can't understand why there are no other reviews on this company! There has been a bad leak on the downstairs toilet since we first moved in 5 years ago. They have had 5 different people out to look at it and it is still not right. I redecorated the hole room as the wall paper came off. The wall is so damp the paint scrapes off. I handed my notice in on the property 3 months ago and had to give 3 months notice. We paid 2 months and a month up front at the start of the agreement but now they are chasing us for payment. I asked for a statement of account and got a threatening letter. The property manager is very rude and threatening. I am glad to be handing my keys back this week. I wonder what they do to tenants who don't pay there rent on time for years!!!!!!!
Agent replied · 11 June 2024
Hi Melanie, we apologies for any inconvenience that may have been caused. Here at Temples Crewe we take our customer service very seriously and take into account any complaint. If you would like to take this matter any further please don't hesitate to email us at; crewe@temples.co.uk. Again our sincere apologies. Kindest Regards, Temples Crewe.
5/5
FacebookRating only, no written review.
5/5
FacebookVery impressed with the whole team in Nantwich and think that other Estate Agencies could learn a lot from Bill, Shelly and Julie. Ultra professional throughout the whole selling process with a friendly & positive attitude and excellent communication & we would have no hesitation in recommending the Nantwich team to others. Thank you Cheshire Lamont from Chris, Sarah, George & Charlie
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Cheshire Lamont
Which Cheshire Lamont office has the most reviews?
Nantwich (Unit 1) has the most, with 116 reviews rated 4.7 out of 5, followed by Nantwich (5 Hospital St) with 53.
Where are the Cheshire Lamont offices?
The two Cheshire Lamont offices, by town:
- Nantwich (5 Hospital St): 5 Hospital St, Nantwich, CW5 5RH
- Nantwich (Unit 1): Unit 1, 54 Welsh Row, Nantwich, CW5 5EJ
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