Every review we hold for the Nantwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently used Cheshire Lamont to rent out my property in Nantwich. They were absolutely excellent from Day 1, the best part being that they were extremely non-pushy, unlike the first agent that I approached, who phoned my every week asking if I was ready to let the property, despite me telling them it would be a couple of months before I was ready. This put me off, and I tried Cheshire Lamont. I wish I'd called them initially as they were great. Came out when they promised, valued the property, advertised it promptly, found tenants within 14 days, who moved in a few weeks later. Paperwork was straightforward, and I have opted for their fully-managed service, which was competitively priced. Thanks to Alex and everyone in the team.
Richard · 3 December 2024
Agent replied · 28 December 2024
Hi Richard,
Many thanks for your positive feedback, it is much appreciated. The lettings team work very hard to deliver an excellent customer experience and your feedback is testament to their commitment.
Regards,
Alex
★★★★★ 5/5
GoogleThis is the first time we have used Cheshire Lamont to find us a tenant for our let property. Immediately there were several interested parties wanting to rent the house. We left Ben to advise on who best suited our outlined requirements of our ideal tenant, his recommendation was perfect.
Contracts and all other important documents were compiled efficiently and on time by Nadine and her colleagues in the office.
A really professional, efficient and helpful company.
Thank you Alex and your Team.PositiveResponsiveness, Professionalism
Paul · 25 August 2021
Agent replied · 11 June 2024
Many thanks for taking the time to write such positive feedback regarding your experience with Cheshire Lamont it is appreciated. The house looks great, good luck with your new tenant!
★★★★★ 5/5
GoogleIt was an amazing experience with Cheshire Lamont Residential lettings when I and my family moved into one of the houses managed by them in Crewe. It was a seemless and stressfree process from the viewing of the house till we moved in. They are very organised in their actions and are prompt with responding to their emails and calls. A special thanks to Ben who made getting the house easy and to Abi who went through the entire process with us.
Cyril · 16 April 2024
★★★★★ 5/5
GoogleWe recently appointed Cheshire Lamont lettings team to rent our house whilst we are overseas. They were quick to respond, thorough in communications, flexible in fitting around us and our timezone, consistent and honest communications and overall a lovely team to deal with and managed to secure us a tenant at asking price within 3 days of appointment. We would highly recommend using them. Thank you Ben, James and Alex.
Nicole · 4 September 2024
★★★★★ 5/5
GoogleBen and Sam were really helpful with the renting of my flat and would definitely recommend.
Angela · 9 April 2026
★★★★★ 1/5
GoogleI can't understand why there are no other reviews on this company!
There has been a bad leak on the downstairs toilet since we first moved in 5 years ago. They have had 5 different people out to look at it and it is still not right. I redecorated the hole room as the wall paper came off. The wall is so damp the paint scrapes off.
I handed my notice in on the property 3 months ago and had to give 3 months notice. We paid 2 months and a month up front at the start of the agreement but now they are chasing us for payment. I asked for a statement of account and got a threatening letter. The property manager is very rude and threatening.
I am glad to be handing my keys back this week. I wonder what they do to tenants who don't pay there rent on time for years!!!!!!!
Melanie · 11 June 2017
Agent replied · 11 June 2024
Hi Melanie, we apologies for any inconvenience that may have been caused. Here at Temples Crewe we take our customer service very seriously and take into account any complaint. If you would like to take this matter any further please don't hesitate to email us at; crewe@temples.co.uk. Again our sincere apologies. Kindest Regards, Temples Crewe.
★★★★★ 5/5
GoogleMy husband and I recently began to rent a tenancy on a house advertised by Cheshire Lamont. It was a big move from South Wales to Cheshire and involved a lot of planning. Nadine at Cheshire Lamont was friendly, professional and efficient and made a stressful move, much, much easier. We would definitely recommend Cheshire Lamont and Nadine is an absolute asset to the company.PositiveProfessionalism
Rachael · 10 June 2021
Agent replied · 11 June 2024
Rachael, Thank you for your positive review - we are glad to be of service and hope you enjoy your new home!
★★★★★ 5/5
GoogleMoved into our Cheshire Lamont managed property yesterday. I will be posting another review later on if I remember to cover how we get along with them managing the property, but in terms of the actually finding us a house, they have been incredible.
We viewed a few different houses over a number of months with Cheshire Lamont and other letting agents, and Ben from Cheshire Lamont was easily the friendliest, most knowledgeable about the properties, most professional in terms of contacting us, and all-round best agent we met. He was the only one who actually remembered us on repeat viewings, and one of the very few who contacted us when he said he would, always with the information we'd asked for.
Even when we applied for properties and didn't get them, Ben was very nice and always had another alternative property or option for us to look at, as well as advice about the area, landlords, individual houses and terms of the contract we'd be entering into.
When we did get accepted for a property, the contracts and payments process handled by Nadine was quick, with communication being fast, informative and clear at every stage. Turnover from knowing we got the house to moving day was 2 weeks and that was with a weeks delay! (which wasn't for any negative reason either)
Had a small problem with the boiler on move day, rang up and it was resolved within an hour, so signs are looking good for the contract in the long term too!
TL;DR - Everybody is a delight to deal with, and you're in excellent hands as a tenant. Thanks! :)
Philip · 10 June 2023
★★★★★ 5/5
FacebookI cannot speak more highly of Bill and his team at Cheshire Lamont. They keep you so well informed however long your property is on the market.
They are polite, extremely helpful & do everything they can to market your property to it’s full potential.
Professional, yet approachable they really do provide an excellent service and I wouldn’t go anywhere else after my recent experience with them. I highly recommend Cheshire Lamont.
Jayne · 6 November 2018
Agent replied · 26 November 2025
Many thanks for your lovely recommendation and kind words to all of our team Jayne!!
We all really appreciate it! 🙂 well done to you too after all the bad experiences you had before!
★★★★★ 5/5
GoogleVery responsive company, which is refreshing. I have dealt with many landlords and letting agents in my time and I am pleased to say Ben and Nadine, whom I dealt with throughout this whole process, have been a delight and very fast to respond. I required a quick turnaround, and taking the pandemic restrictions currently in place, they have been able to answer my queries, sometimes in a matter of minutes which has been fantastic. I truly hope the service that I have received is a true reflection of the service other customers will receive because if so, I do not see why people would use anyone else. Thank you Ben and Nadine, you have been outstanding.
Terri · 10 June 2021
★★★★★ 5/5
GoogleNever have I come across such kindness, efficiency and professionalism. The staff at Cheshire Lamont are so knowledgeable and offer help and advice every step of the way. They keep in constant touch with you about the progress of your letting and manage every single part of it. I have used several letting agents in the past and found them to be hugely disappointing and dishonest. It’s wonderful to at last have a group of people that have proven to be reliable, caring and trustworthy. They are always on top of their game and have been absolutely amazing!
Sue · 26 January 2025
★★★★★ 5/5
GoogleMy partner and I have been extremely and pleasantly surprised by how seamless, professional and friendly our recent experience has been in renting a property from Cheshire Lamont. Due to a family bereavement we needed to relocate as swiftly as possible to rent closer to family; we were looking for swift viewings, prompt responses to any queries we had and generally just a little awareness for the sensitivity of our situation - having spoken to a few estate agents and arranging a few viewings I must say no one was as friendly or as accommodating as the team at Cheshire Lamont in dealing with our move. Ben accommodated a speedy viewing for us which he did not need to and which we're very grateful for, and he was very clear on the process which turned out to be as smooth as he'd explained it - he was a cut above the rest. The team who our application was outsourced too were really friendly and helpful (despite us peppering them with a few calls!) and Nadine was really hands on and professional. Within 2 days of us viewing the property everything was in place. These are unprecedented times, with not only companies being stretched, but people too; and due to the nature of our move we are extremely grateful to Cheshire Lamont for everything. A class act all round.PositiveResponsiveness, Quality, Professionalism, Value
Cara · 10 June 2020
★★★★★ 5/5
GoogleHaving dealt with numerous Letting Agents over the years in various locations, Cheshire Lamont are without doubt one of the very best out there. There is not one member of staff that will not go over and above for both Landlords and Tenants. Nadine is normally my main contact but I have dealt with all members of the staff who are all excellent. As I am not always able to attend the property, the reassurance of knowing that Cheshire Lamont are there to count and that you can trust them completely is worth the weight in gold #priceless
Colette · 10 June 2020
★★★★★ 5/5
FacebookWe changed estate agents to Cheshire Lamont Tarporley and met with almost instant success. From receiving our offer to completion took three weeks and three days with David , Anna and team driving the process. The level of communication was fantastic and I cannot praise their professionalism highly enough.
Alison · 17 December 2019
Agent replied · 26 November 2025
Many thanks for your kind words. All the best in your new home x
★★★★★ 5/5
GoogleHey there, just wanted to give a shoutout to Cheshire Lamont for their excellent service in helping me rent out my house in Nantwich. I had a great experience working with the team there! Special thanks to Ben, the friendly estate agent who …
Martha · 16 April 2024
★★★★★ 5/5
GoogleI have been working with Alex and the team for over 17 years, since leaving the UK to live across the Pond. During that time, Nadine, Sarah and Abi have all worked hard to ensure that we have had quality tenants and that our property has been well looked after and properly maintained and updated. They are an effective and very personable group of people and are a pleasure to work with. So much so, that we have entrusted a second rental property to their care. I would recommend this team to anyone wanting a top quality service with a friendly approach.
John · 11 June 2019
★★★★★ 1/5
GoogleI would not recommend temples crewe to anyone. I had nothing but trouble since day one with them. It all started when we were suppose to have a fridge freezer paid for by the landlord. My partner agreed with Scott that we would deduct this from our first month's rent at least 3 times. When it came to our landlord reciving his rent he was shocked to find £150 less than what he expected. As agreed with Scott we deducted this from the first month's rent. To our surprise the landlord was told by temples they told us he would pay us by cheque?? And made us out like liars to cover up their shoddy work.
Their communication was non existent, I would of received a call from the Queen in a more timely manner. 4 weeks before moving in I heard nothing until I called them 5 days before moving in.
I feel that there is no clear or concise decision making. On the day of moving in I refused to sign a standing order mandate as they said that their not sure about the money for the fridge freezer. Eventually I was allowed the keys without signing the mandate. Upon leaving the shop Scott said in a cocky manner "bye bye" after all the mess he caused not even an apology.
Then the cherry on the cake, the day our rent was due was a Sunday meaning on the Monday it would be paid, as we were deducting our fridge freezer we sent a manual payment and our standing order was already set for August. Pretty simple? Until I received a rude text demanding rent! And sending our landlords bank details over a text??? The hilarious thing is our tenancy is 'tenant find' meaning all they do is find the tenant and shouldn't contact us after the tenancy agreement has been signed. Thus said I am not obligated to listen to anything you have to advise.
I cannot believe more people haven't wrote bad reviews about Temples. I would give them a wide birth, I wouldn't trust them with my property or money I'd prefer to give Northen rock all my money and hope for the best.
I await your reply with bated breath.
Daniel · 11 June 2018
★★★★★ 5/5
GoogleMy experience with Cheshire Lamont can only best described as outstanding. I can not fault this company at all, from start to finish they offered amazing communication and were accommodating to all our needs (especially due to the current times). A special shout out to Ben and Nadine who both made the experience easy and stress free. If anybody is looking for a property to rent or buy.. I would highly recommend this place!PositiveResponsiveness, Professionalism
Kelly · 10 June 2020
★★★★★ 5/5
GoogleI can not recommend Cheshire Lamont enough. We worked with Nadine who was incredibly helpful and kept in touch! I’ve been with agents in the past who take days to reply to any queries or comments you have so it was nice to receive a response so promptly! She really looked after us during our application process!
We are incredibly grateful and look forward to keeping up a great relationship with Cheshire Lamont.
Hayley · 10 June 2020
★★★★★ 5/5
GoogleThe property I rented for three years was managed by Cheshire Lamont. I found Alex Kemp and his team very professional, always responsive and pleasant to deal with. For a professional letting service I would look no further.
Nichola · 16 April 2024
★★★★★ 5/5
GoogleI recently decided that I wanted to settle in Nantwich after spending two incredible weeks in the town. I reached out to Alex Kemp in the Cheshire Lamont Nantwich office. Alex guided me through the process of selecting a rental property, and along with Nadine processed all the necessary paperwork in an efficient manner. I do not hesitate to recommend Alex and Nadine for any rental needs you may have.
Tanya · 10 June 2020
★★★★★ 5/5
GoogleEverything with Temples Crewe was very straightforward and they helped to make our move as hassle free as possible. Definitely the best estate agents I have used and would highly recommend them to others.
Sarah · 16 April 2024
★★★★★ 5/5
GoogleI started working as a contractor for Cheshire Lamont a year ago and compared to other agents they have been a joy to work for. Everyone in the office is very friendly and it is an easy and productive working relationship. They have online management systems which makes job management very easy and simple meaning that I have all of the details required and can contact tenants easily. We have great communication and all of the staff are very professional making my job easier and also meaning that we can resolve any issues for tenants quickly and efficiently. I look forward to working with them for many years to come.
Sam · 10 April 2024
★★★★★ 4/5
GoogleWe rented a property managed by Cheshire Lamont for over 2 years and found them to be efficient, fair, and always professional in all our dealings. The property wasn't without it's minor issues but they were always dealt with swiftly and by reputable tradesmen. When it came to leave it was smooth and our deposit returned without hesitation. Thanks Alex, Stuart, Nadine, and team!
Ian · 10 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.