Charles Harding Estate Agents in Swindon and Royal Wootton Bassett

★★★★★ 1/5

Trustpilot

Zero stars

Would like to give zero stars but can’t. They are neither fair nor transparent in their dealings as gone are the days where a property is priced and then negotiations take place. Not convinced there are other ‘offers’ and certainly not convinced someone wouldn’t accept our cash offer - 9k over asking price, willing to complete with no searches within 14 days, as they were happy with the lower offer! Subsequently found out a builder bought it under a business, so couldn’t ever see how much it went for. Would’ve been good to speak to vendors to see if they were ever even made aware of our offer. The woman who answers the phone is unpleasant and shouldn’t be working in a customer-facing role. Rude with a whiff of arrogance.

MG · 3 April 2025 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Google

James was first class, informative and creative along with Dawn who was always reactive to any questions. An exceptional service by Charles Harding, thank you.

Chris · 26 March 2025 · Charles Harding Estate Agents Swindon (71 Cricklade Road)

★★★★★ 1/5

Trustpilot

Poor service

I contacted charles harding to have a valuation on my property with a view to having my property listed for sale. The guy came out and looked around for about 5 minutes then left. A month later and no email regarding my valuation.

Geoff · 25 March 2025 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 4/5

Trustpilot

Charles Harding helped us with the sale…

Charles Harding helped us with the sale of our house.. They did recommend a solicitor to us that they no longer recommend due to them being very difficult to work with and not being reliable. Christy did very well at keeping us updated and communicated very well with both us and the buyers. If it wasn’t for her I don’t think we would have completed the sale by now.

Amy · 23 March 2025 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

Very Good

Charles Harding helped with our sale of house. The buyers solicitors were very difficult to deal with. Marie and Michael dealt efficiently and helped us to complete the sale.

Saen · 1 March 2025 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

Keeping in touch

Diane · 5 February 2025 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 1/5

Trustpilot

The most unpleasant person on the…

The most unpleasant person on the phone. I was treated like a piece of shit I hope your landlords go somewhere else as they loosing money by renting through Charles Harding.

Yvonne · 6 January 2025 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 1/5

Trustpilot

STAY AWAY STAY AWAY....BE CAREFUL...DO…

STAY AWAY STAY AWAY....BE CAREFUL...DO NOT WASTE YOUR TIME OR ENERGY ON THIS AGENT.... If I could give zero star I would. Charles Harding in Swindon are the worst and most unreliable, unreasonable, dubious and problematic agents I have ever used in my life. They are quick to collect huge rent money, however shine away from fixing harmful moulds properly. There where many issues in the property that took months to fix. The property was given in a bad condition, and I didn't realise this until after moving in, as many problems where covered up to make the property look decent enough to move in. They lack communication and respect for their tenants, always wanted the tenants to come out worse off. You can be a very good tenant, and they will still try and rip you off at any given opportunity. Make sure you have protection as a tenant, especially for your deposit before using this agent, because they are not considerate, or helpful. For them to take the actual cost and amount from your deposit to fix a repair at the end of your tenancy, they will request you pay them full deposit. Plus make sure your tenancy is for long term, and not short, so that you don't get kicked out after a year, with no consideration of what you spent moving in, or moving out, just because landlord wants to move back in. They told me whilst accepting the property it's definitely a long term rental, considering I'll be moving with kids. When you query their services, they will ignored you and cover up their mistakes. Please please after my experience just be careful. They work more to protect their landlords NOT their tenants, and do come across very biased.

Unanimous · 10 October 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

Nathan is a real asset to Charles Harding

Nathan is a breath of fresh air! A true professional with outstanding communication skills. Nathan consistently kept me informed and promptly addressed all my queries with thorough and thoughtful responses. He is a real asset to Charles Harding. Keep up the great work Nathan!

Taj · 3 October 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

Great Experience

I would like to express my sincere appreciation for Emma’s assistance and understanding throughout our property search. Emma consistently responds promptly to emails and provides the necessary information. Thank you for facilitating a seamless move-in process. Additionally, I would like to commend the well-trained and friendly staffs at Charles Harding Lettings. Thank you, Laura, for your warm welcome during the viewing; your professionalism was greatly appreciated.

Oluwaseun · 26 September 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

Maintenance

Maintenance: prompt payment of rent and very good problem solving when dealing with repairs. All statutory tests and certificates kept updated. Sales: proactive and great communication.

Stephen · 6 September 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 1/5

Trustpilot

waste of time Swindon estate agent.

What is the point of an estate agency that cannot be bothered to issue a contract of service and fees?Do these people think anyone is going to pay them £3000 for this level of service. Waste of time and effort.

Francis · 30 August 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Google

The whole team were amazing and worked really hard to get me into my new home which I love. Thank you 🥰 …

Tracie · 17 August 2024 · Charles Harding Estate Agents Swindon (71 Cricklade Road)

★★★★★ 5/5

Trustpilot

Nathan…what a guy

Nathan has been there through every step of the process. He has gone over and above to help me find a flat. He has always been patient and kind and we have had some really good banter whilst trying to deal with a stressful situation. Charles Harding I would recommend every time, well done and thank you!

Sara · 6 August 2024 · Charles Harding Estate Agents Swindon (71 Cricklade Road)

★★★★★ 1/5

Trustpilot

Unfair process!

Unfair process! Was booked in for a viewing for a rental, was promised upon booking that no applications would be submitted to the landlord until all viewings took place (rightfully so) to then get a call to say an application has been accepted and the property is no longer available. Considering how challenging the market is right now, i cannot believe how unfair this is to applicants, to not even be given the opportunity to view/ submit an application. was told 'it is down to the landlord' it is your job as an estate agents to ensure it is a fair process. i will not use this agent for anything again.

Lauren · 2 August 2024 · Charles Harding Estate Agents Swindon (71 Cricklade Road)

★★★★★ 4/5

Trustpilot

Amazing stay and service

I've lived in a rented property for a good number of years managed by Charles Harding, the best estate agent from my perspectives. I'd like to express my gratitude towards Laura, for introducing me to the rented property. Special thanks to Marie for her outstanding services throughout the years and making sure all maintenance works in the property got looked and done in a given time frame. Thank you to the Landlord Mr. Slattery for being great part our story. We had a pleasant stay during our tenancy, a place where we could call home. My special thanks to you all towards your generosity and understanding and the level of support provided through the years of stay.

Luiza · 10 July 2024 · Charles Harding Estate Agents Swindon (71 Cricklade Road)

★★★★★ 5/5

Trustpilot

Charles Harding has the best team for hands Free investment.investment

I have been with the Charles Harding team for over 8 years as a landlord with multiple properties. I always had great service. The whole team at Charles Harding including the sales marketing, accounting and maintenance team are great.

Izzet · 6 June 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

Happy customer for many years!

As a landlord Charles Harding have consistently found me reliable tenants and dealt with any maintenance issues in a timely manner. They are always friendly and efficient. I would recommend them without hesitation.

Debbie · 31 May 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

I like the professional work of the…

I like the professional work of the team of this company and the friendly attitude towards customers

Mr · 30 May 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

Charles Harding estate agent Swindon…

Charles Harding estate agent Swindon have once again provided excellent, professional and quick service. The lettings team have been great, easy to communicate with and gave clear updates regarding a change of tenant. We wholeheartedly recommend them.

Kellow · 24 May 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

I’ve had a very good experience dealing…

I’ve had a very good experience dealing with this company for the last ten years.

Lindi · 23 May 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

Helpful,friendly and professional

Helpful,friendly and professional - their smile comes over on the phone! Without doubt the best property managers in the area.

Nick · 14 May 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

A superb renting experience

A superb renting experience. Property kept in great condition and maintenance services are excellent, with no hassle if appliances go wrong. You are kept well informed about important business, such as inspections, development, etc. and moving in (and out) is easy so the stress is kept at a minimum. This is a brilliant estate agents for first-time renters.

Aidan · 10 May 2024 · Charles Harding Estate Agents Royal Wootton Bassett

★★★★★ 5/5

Trustpilot

Efficient, quick and professional

I’ve been really impressed with how quickly and efficiently Charles Harding deal with any maintenance or tenant issues that we have in the house. Marie Baldwin is excellent, I always have a quick reply and any issues are dealt with quickly, efficiently and professionally.

Ella · 8 May 2024 · Charles Harding Estate Agents Royal Wootton Bassett