Cala Homes North Counties estate agents in Waterbeach, Chelmsford, Great Bentley and 2 more

★★★★★ 5/5

Trustpilot

Our first home experience

All Cala colleagues at Jocelyn Gardens have been absolutely outstanding with us while buying our first home! They have been extremely understanding, flexible and have went totally above and beyond every step of the way. Although the demands on all colleagues there are extremely high, they’ve made us feel like we’re the only clients they have- a wonderful experience from start to finish. From a company perspective, I would also comment that the quality of the homes, upgrade options and standard offerings are exceptional.

Jennifer_Bissett · 8 May 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

The girls at the sales office have been…

Sarah and Lisa at the sales office have been brilliant with us. Nothing is too much bother for them. Its been the best sales experience we've ever had.All is going very smoothly so far.....Ian and Wendy

John · 8 May 2022 · Cala Homes North Counties Waterbeach

★★★★★ 4/5

Trustpilot

Quick respond to our enquiries but some…

Quick respond to our enquiries but some typing error e.g. important date was found in reply email.

Man · 7 May 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Lovely staff throughout and couldn't…

Lovely staff throughout and couldn't have been more helpful..was a new experience for them as buying through a Power of Attorney but Kim and all the sales team managed to fathom it out 😜

Simon · 6 May 2022 · Cala Homes North Counties Waterbeach

★★★★★ 1/5

Trustpilot

Worst builders

Worst builders, Pretty rude & DONT CARE attitude... Please dont trust their sales talk... Better you find a good builders.

SK · 5 May 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

First time buyer

Great interaction with Cala team and clearly explained the process and hassle free experience of buying a home

Naveen_Kumar · 4 May 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Impressed with Cala.

We have been very impressed with the staff of Cala, who have been professional and helpful, and we are delighted to have been able to reserve a Cala home at Saltcoats Grange, Gullane.

John · 3 May 2022 · Cala Homes North Counties Waterbeach

★★★★★ 1/5

Trustpilot

discrimination

All I have to say is discrimination to social housing made to feel so little just because you live in social housing and the people on site look at you and speak to you like you are worthless and every time you tell carla this it'd ignored just because I live in a social housing doesn't make them better than me at least I was taught to respect all sorts of people and not judge carla must have there own hand book in discrimination they don't even want to fix anything even when your property is in warranty its disgusting the way they treat people I told one lady who works for them about the people on site and she turnt round and said just ignore them how the earth can you ignore people that are working on your door step I don't know. the right answer would of been ok I will talk to the site manager and get them to have a word clearly all they care about is money 💰 it makes you feel so worthless think all the staff need training in discrimination

Charlotte · 3 May 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Arlesey Grange Phase 2

Finishes are better than competitors, better customer service

Priyal_Welsh · 2 May 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Georgina was excellent and very prompt…

Georgina was excellent and very prompt in all queries. I liked the way they treated and service provided reserving my first home.

Sachin · 26 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Whilst we are only at the beginning of…

Whilst we are only at the beginning of the process of buying our brand new Cala Home, the service has been outstanding. The sales representatives dealing with us are so professional, honest and efficient. Cannot fault Cala so far

Sophie · 26 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Very smooth experience

Very professional and helpful team. They made the process very smooth and easy.

Victor · 25 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

The team at Fernleigh Park have been…

The team at Fernleigh Park have been absolutely fantastic!! What a great team. Lovely people, really approachable & friendly. I am a first time buyer, but Elizabeth has helped me from start to finish; in terms of reserving my plot & has been really supportive throughout the process. I have regular phonecall updates which is fantastic, cannot fault Cala Homes at all! Highly recommend!!!

Charlotte_Thomas · 24 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 1/5

Trustpilot

This company ripped us off when they…

This company ripped us off when they sold us the property back in 2009. They charged us £33k more than a similar property next door which was sold at the same time. Avoid them at all costs. Do not buy from this company. If I could have given them a zero star I would have done.

Digger · 21 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 1/5

Trustpilot

Constant battle.

Moved into my property in august 2020 but told CALA that I was unhappy with the garden do to it being cut a week before we moved in and being just being left ontop. When we got the keys to the property it was still lying there. Due to this our grass was completely ruined. Cala reassured me this would be sorted. I have been fighting the battle for 19 months now to get it sorted. It was agreed that this would be re turfed due to us spending a lot of money trying to rectify there problem whilst we awaited someone to come out. Cala have now told us this will only be soiled and fed. This was not the agreement! On top of this I know three houses on our road which have had there grass completely relaid. I would like to add several has had there’s relaid and one was even out of end of defect!!The response I have had is disgusting and I am still fighting a loosing battle!

Chloe · 20 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

I went by on the off chance that I…

I went by on the off chance that I could see some homes for sale. Paul and Patrick were very helpful and I was able to look at a house that I am now buying. Great service and I am looking forward to getting into the property! Many thanks

Phil · 19 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 1/5

Trustpilot

Cala Homes is lying, deceitful rogue trader

Cala Homes is a rogue trader that has developed a truly slick sales process that fools everyone into believing that Cala Homes is a reputable company. Once you've bought a house, you realise how poorly constructed it is, and worse, that Cala Homes simply don't care about customers once they've got your money. They completely ignore emails and phone calls of reported faults, the trades they send in damage your property and Cala refuse to repair the damage. 18 months after buying our Cala home we have seen through all of the lies, the deception and the shoddy workmanship and would NEVER EVER recommend Cala Homes to anyone, unless you want a miserable experience.UPDATE: 19 April 2022.So the reply below is typical of Cala Homes. Despite the complete shambles, never answering emails or phone calls, their reply implies that they are actually working to resolve the issues when they are doing absolutely nothing and still haven't acknowledged my texts or replied to many emails.The other shocking issue that has been made apparent is that, once you buy a Cala Home, that you now have to accept the (many, many) trades people who are sent into your home AT YOUR OWN RISK. Cala Homes declared to us last week that it is the responsibility of the home owner to pay for repairs of any damage that the trades people cause to your property when they are carrying out work instructed by Cala Homes. This is a change of policy since previously Cala Homes were more than happy to repair any damaged items. I do actually suspect that Cala Homes has issued this statement without due legal consideration. However this new declaration by Cala Homes has left us with a wrecked garden chair that cost us £250 which they have refused to replace since 'there is no evidence that the tradespeople caused the damage'. So by this logic, the only way you will ever get your possessions repaired is if you had photographic, dated evidence of every single possession you ever owned. Utterly ridiculous.This is why I state again that Cala Homes is a rogue trader.

Sarahpinkflower · 19 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Fraz and the team were superb got…

Fraz and the team were superb got everything sorted quickly and efficiently.

Anthony_Houston · 19 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

We are international buyers

We are international buyers. Cala Home Sales Consultant, Jenny, was very professional and patient in guiding us to go through the process of purchasing a flat of Boroughmuir.

TC · 17 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 4/5

Google

A well constructed range of 3/4 bed houses, detached and semis. Many wirh a nice outlook over farmland,... for as long as it remains that way.

David · 16 April 2022 · Cala Homes North Counties Great Bentley

★★★★★ 5/5

Google

Rating only, no written review.

Millie · 16 April 2022 · Cala Homes North Counties Great Bentley

★★★★★ 5/5

Trustpilot

Outstanding service

As a first time buyer looking for a new home with the help to buy scheme, I was very happy with the level of service. The response was instant to all my queries. Any time I called for a question or went for a visit they were more than happy to answer it and assist me all through the purchase process.Will add another review for the property when moving in soon. Thank you CALA Homes.

Gasser_Ahmed · 13 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Very nice customer service staff with…

Very nice customer service staff with good attitude and patience.

Li_Tie · 13 April 2022 · Cala Homes North Counties Waterbeach

★★★★★ 5/5

Trustpilot

Jenni, Kerri, Ali……….

Very impressed with Jenni who was on the sales team. Very efficient and able to provide all the info I needed to help me make my decision. Both Kerri and Ali talked us through the building of the flats and provided reassurance re cladding, noise and insulation of my future home.

Jean · 11 April 2022 · Cala Homes North Counties Waterbeach