Trusted Agent profile · Cheshire
★★★★★
2,110 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,110 reviews on 1 platform, rated 4.8 out of 5 overall.
2,110
Reviews on Google
All 2 offices
Butters John Bee's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThank you to BJB Crewe for the great service they have provided us, as buyers. In particular Lewis and Bell who have both helped with finding a suitable purchase. … More
Good afternoon Scott, thanks for your great review, pleased to hear that Lewis and Belle have helped you find the perfect property. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleGreat service. Debi made sure all parties in the chain were aware of our rental contract running out. … More
Good morning Britt, Than you for taking the time to send in a review, I am so pleased to hear how well Debi looked after you. Kind regards Fran Wheatcroft BRANCH MANAGER
3/5
GoogleWe were very disappointed as we think the valuation we were given initially was too high. This resulted in very few enquiries and when we did reduce the price by ten thousand pounds we were informed that this new price was the one stated in … More
Good afternoon Mr Nixon, Thank you for leaving a review. I am incredibly pleased to hear that Debi provided you with excellent service. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleI’ve been investing in buy to let properties in Crewe for a few years. I’ve this time I’ve had the pleasure of working with some good and some bad agents in Crewe. BJB are definitely one of the good ones. They’ve always been helpful and … More
Good Morning James, thank you so much for taking the time to leave a review Kind regards Fran Wheatcroft Branch Manager
5/5
GoogleDealt with Lewis, very responsive and efficient … More
Good afternoon Pete, thank you for your great review. I am really happy to hear that you experienced great service from Lewis. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleI cannot praise the Crewe Branch of Butters John Bee highly enough. Debi Lloyd the Sales Manager was the first person I spoke to when I first visited the office in April this year enquiring about selling my property and from then on she … More
Dear Pam, Thank you for taking the time to send in a great review, we are always happy to be of service. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleWe have recently sold our house with Butters John Bee Crewe, Sam Bowyer dealt with the whole process, he was professional at all times and he kept us informed on a regular basis … More
Good morning Mr and Mrs Scott, I am so very pleased that you were happy with Sam, he really is a credit to Butters John Bee and I am proud to have him in my team. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleBrilliant estate agent ! These guys can’t do enough for you, they keep you informed every step of the way. I would like to say a personal thank you to Sam who has been exceptional for us from day 1 ! Also a big thanks to Jordan who is … More
Dear Scott, Thank you for taking the time to send in a review, delighted to hear that your were pleased with Sam and Jordan :) Kind regards Fran Wheatcroft BRANCH MANAGER
4/5
GoogleOk
5/5
GoogleGreat agency...professional service
5/5
GoogleGreat service. Lewis negotiated well on our behalf with the prospective buyers and kept me informed along the process.
Good afternoon Alexandra, thank you for taking the time to send in a great review for Sam and Craig, they really are a credit to our industry and I am pleased that you are happy with our service. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleHad excellent dealings with Butters John Bee, they sold our house for us and the communication from Sam was superb, kept us informed constantly and helped made everything run smoothly.. Thankyou for everything.. 😊 …
Good morning Diane, thank you so much for taking the time to write a lovely review. I am delighted to hear that you were happy with the service levels offered by my team, most importantly Sam. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleI’ve been investing in buy to let properties in Crewe for a few years. I’ve this time I’ve had the pleasure of working with some good and some bad agents in Crewe. BJB are definitely one of the good ones. They’ve always been helpful and … More
Good Morning James, thank you so much for taking the time to leave a review Kind regards Fran Wheatcroft Branch Manager
5/5
GoogleRating only, no written review.
Hi Louise. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich
5/5
GoogleHad excellent dealings with Butters John Bee, they sold our house for us and the communication from Sam was superb, kept us informed constantly and helped made everything run smoothly.. Thankyou for everything.. 😊
Good morning Diane, thank you so much for taking the time to write a lovely review. I am delighted to hear that you were happy with the service levels offered by my team, most importantly Sam. Kind regards Fran Wheatcroft BRANCH MANAGER
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleWorse company ever, they don't care about customers!
5/5
GoogleDealt with Sam on the sales team, looked after my house purchase perfectly. He knew that I worked in the same industry up the road and understood my working hours, and even stayed late on a couple occasions to make sure I knew/understood everything that was going on. 100% happy with the service and 10/10 would use Butters again after my own company of course!
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleWe chose to sell our home so we could move closer to our family, the service we received was brilliant and professional. We were in contact with Fran Wheatcroft was just brilliant to speak to, she dealt with every question and concern with a smile on her face and we had a good giggle the entire time. Would go to butters john bee again if we decided to buy or sell a home! Very happy customer :)
5/5
GoogleVery happy with BJB, viewed houses and had a mortgage consultation. Friendly staff and would recommend
Hi Di. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich
5/5
GoogleMy mother was what you might call a "nervous seller" in the sense that she had lived in her house for many years and whilst she wanted to move, she was daunted by the whole process. We had tried several different estate agents over a 3 year period and they had all overwhelmed her, putting her off moving. Then we tried BJB and 'Gary', the branch manager came out. He recognised my mothers situation, he was very patient, gave lots of advice without overloading her with information. My mother subsequently marketed the house with BJB and Gary and his team continued to support her through the process, resulting in a successful sale. I am happy to say that she has now settled into her new house and the whole family are thrilled. If you want a genuine, professional service then you will not beat Gary and his team.
Hi Martin. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Butters John Bee has 2,110 reviews across its two offices, rated 4.8 out of 5 overall: 2,110 on Google.
Crewe has the most, with 1,843 reviews rated 4.7 out of 5, followed by Nantwich with 267.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Crewe won Platinum; Butters John Bee, Nantwich won Trusted Agent.
