Trusted Agent profile
★★★★★
1,985 reviews across 7 offices and 3 platforms
BRIDGES PROPERTIES has seven offices, in Ash Vale, Fleet, Basingstoke, Whitburn, Farnham, Frimley and Sonning Common. Together they have 1,985 reviews on three platforms, rated 4.8 out of 5 overall.
1,689
Reviews on Google
All 7 offices
75
Reviews on Facebook
All 7 offices
221
Reviews on Trustpilot
Business-wide
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BRIDGES PROPERTIES's seven offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for BRIDGES PROPERTIES, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookWe honestly wouldn’t look past Kris if we were to ever sell again. From the minute we decided to sell, Kris took control of the situation and organised everything on our behalf, put us in touch with a recommended solicitor and communicated often with us making sure we were in the loop & comfortable with everything going on. So helpful, friendly & professional. Our house sold within the week!We couldn’t recommend him enough!
5/5
FacebookCan’t recommend Kris and his team enough. Very professional and completely dedicated in the selling of my house. He made everything so simple and straightforward. Always kept me updated daily with information regarding viewings, offers etc. Highly recommend Bridges Properties to anyone thinking of selling there house, 5 star service.
Thanks very much Danny. It was a pleasure selling it for you
5/5
FacebookWhat can I say about this young man? Professional, confidant and passionate about selling property. Kris, we are blown away by your enthusiasm and hard work. You deserve every success coming your way. Cannot recommend Bridges Property enough … you have made this so easy for us and we are so thankful. Amazing!!
Thank you very much Yvonne. And thank you for instructing me to sell your property it was a pleasure😊
5/5
GoogleBridges was recommended by a family member who used their services and remarked how professional they were, they did not disappoint! From entering their premises I found a very friendly team awaiting. Dan especially guided us through the 'trauma' of moving again. So we were very pleased with our outcome and their services. Well done Bridges xPositiveResponsiveness, Quality, Professionalism, Value
5/5
FacebookWe would highly recommend Kris to anyone thinking of selling their house. Kris has dealt thoroughly with everything from marketing, photographs, sorting home report, completing viewings and arranging lawyers.His communication and advice has been excellent throughout the whole process.
Thank you very much Wilma🙌🏼
5/5
FacebookWe would highly recommend Kris to anyone thinking of selling their house. Kris has dealt thoroughly with everything from marketing, photographs, sorting home report, completing viewings and arranging lawyers.His communication and advice has been excellent throughout the whole process.
Thank you very much Wilma
1/5
TrustpilotNon-Existent Customer Service
Three e-mails sent to Saskia Blaber over a course of 3 weeks to make enquiries and 3 emails totally ignored and unanswered and this after their Head of sales Martin Coombs attempting to contact us to discuss the very poor service we have had from Bridges of Hook and Basingstoke. They really do not care about offering any sort of customer service at all unless they are using forceful underhanded sales tactics to get you to have a product from them, then you can't stop them from calling you unless you block their numbers.
5/5
TrustpilotMaking a great move
My first move in nearly 25 years and Kevin calmly and professionally took me through the whole journey, managing all my ‘silly’ questions and the anxieties of making a big move to The West Country. I highly recommend him and the team at the Hook branch
1/5
TrustpilotWORST EXPERIENCE EVER!!!!!!!!
I found Bridges Estate Agents my worst experience ever in dealing with a company, and not to mention how dreadful it was in having James Macphee (Associate Director none the less) manage the sale or in this case what looks to be the fictitious sale of our property. Firstly James tried to convince us that a flat rate fee that they were charging was better than their 0.7% selling fee, although the flat rate fee was several hundreds of pounds more expensive.Secondly James instructed the firms associated conveyancing company to act for us even though we did not instruct him to do so.Thirdly James tried to convince us to spend several hundreds of pounds on professional photos instead of their own and when we refused he did them for free!!!!! We avoided a rip off charge there!Fourthly They never answer their phones and you have to always wait several hours for a call back, a house we were attempting to buy the estate agent attempted to contact James at Bridges in the morning to verify our situation so that they could put an offer to the seller and there was no contact from James or Bridges for over 5 hours so we then had to chase Bridges to insist they speak with the other estate agents to verify our situation.Fifthly James and Bridges when informing us of an offer on our property were in breach of their own contract obligation and broke the Consumer Property Regulations act by NOT informing us that the person who put in an offer on our property did not have a mortgage in place and neither did the people buying their property even though James knew that the buyers of our property were fully aware that the buyers of their property had already had a mortgage refused and therefore failing to tell us that our buyers were not in any position to proceed with buying a house and therefore denying us our right to make an informed decision and what makes it worse is that we found out 2/3 months after our house was sold subject to contract and we turned away another very keen buyer just after accepting this offer of which had we been made aware at the time we would not have accepted the offer. Which is now going to cost us in solicitors fees that we should never have had had we been informed of our buyers situation and especially as we have since found out that our buyers buyers have had a second mortgage application refused, yet it has been a week since we found out this information yet we have had no contact from Bridges to inform us of this!!!!Since giving James Macphee and Bridges the 21 days notice to stop being our agent (although under the Consumer Property Regulations act they should have cancelled the contract straight away seeing as they were in breach of their very own contract and standards of service they promise to deliver), we have made several attempts to contact them both James and Saskia asking questions and any contact that we have made has been completely ignored.I work for an organisation that employs approximately 700,000 staff and I am spreading the word on the unprofessional, dishonest, ignorant, time wasting service we have had from Bridges Estate Agents and James Macphee (ASSociate Director no less) if staff at the top behave in this way then you can be rest assured that this feeds down the line.
5/5
TrustpilotBest Estate agents in the area
We couldn’t recommend Bridges in Hook highly enough , they handled our house sale extremely professionally and Lewis Jackson worked tirelessly to see our sale through to completion. A great Estate Agents.
4/5
TrustpilotBridges looked after me well and kept…
Bridges looked after me well and kept me informed on how my purchase was progressing.
1/5
TrustpilotPls stay away from them
Pls stay away from them. I’ve viewed a property to buy and went ahead with purchase process only to know from my solicitor that the property can’t be mortgages and later I’ve found that bridges knew already that property can not be mortgaged but never informed me.
5/5
TrustpilotThe Team went above and beyond!!!
Kevin and the Bridges team in Hook went above and beyond to get our sale across the line in our very difficult, long chain. They efficiently managed all aspects of the move and their communication process was exceptional, both with us and all agents involved. We can’t thank them enough and would highly recommend them to anyone looking to sell or buy. Thank you again :)
5/5
TrustpilotAfter speaking with bridges they have…
After speaking with bridges they have shown to be sincere and try to do the best for there are customers.
5/5
TrustpilotWell doe Aaron great job thank you
Rating only, no written review.
5/5
TrustpilotFriendly & competent staff
Friendly & competent staff, was kept informed at all times. A pleasure to deal with.
5/5
TrustpilotExcellent service from start to finish
Rating only, no written review.
4/5
Trustpilotwell organised and efficient service
Rating only, no written review.
4/5
TrustpilotThey gave all the information what I…
They gave all the information what I wanted but it will be more better if they answer the phone of customer at the same time.Thank you
5/5
TrustpilotFantastic team
Fantastic team, very happy with my sale and purchase.
5/5
TrustpilotExcellent
Excellent service from Bridges in Cove.
5/5
GoogleI would highly recommend Alfie from Bridges in farnham without any hesitation. Alfie was very clear and thorough in our initial valuation appointment and was also more than prepared to listen to my views and answer any questions I had. Alfie was able to secure a sale on my property within days of listing using his list of potential buyers and matching them up before we had even put the for sale sign up! There were a few bumps at the beginning of our chain which left me feeling frustrated and even tempted to pull out at times but Alfie kept things on an even keel for us going above and beyond to make sure all went through ok and that I was constantly kept informed. His calm, patient and happy nature is exactly what we needed. Thanks Alfie! We are so grateful!PositiveResponsiveness, Quality, Professionalism
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Ash Vale has the most, with 568 reviews rated 4.6 out of 5, followed by Fleet with 527.
The seven BRIDGES PROPERTIES offices, by town:
Yes. In The Trusted Agent 2026 awards, Whitburn won Trusted Agent.
