Trusted Agent profile
★★★★★
1,999 reviews across 7 offices and 3 platforms
BRIDGES PROPERTIES has seven offices, in Ash Vale, Fleet, Basingstoke, Whitburn, Farnham, Frimley and Sonning Common. Together they have 1,999 reviews on three platforms, rated 4.8 out of 5 overall.
1,705
Reviews on Google
All 7 offices
73
Reviews on Facebook
All 7 offices
221
Reviews on Trustpilot
Business-wide
BRIDGES PROPERTIES's seven offices, most reviewed first. Each has its own page.
Showing 1,705 reviews on Google only. Show every review
5/5
GoogleAlthough we have had a long journey from April to November Ben Granville and the team were always there for us offering help, support and guidance whenever we needed it. They kept us up to date with everything we needed to know and protected us from things we didn't need to know. A well deserved thank you from Chris and PipPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleDaniel was an absolute star and I'm pretty sure we wouldn't have had our new home if it wasn't for him. He managed to sell our flat during the pandemic and also help us find our new home. I am very impressed with his efforts and the management of the entire process. Daniel and his team kept us informed from start to finish and answered any questions.PositiveResponsiveness, Quality, Professionalism
2/5
GoogleQuite disappointed with my recent experience.
Dear Blah Really, Thank you for bringing this to our attention. We are known for our enthusiasm, customer focus and passion for the local property market so your comments came as a surprise to us. Unfortunately I am struggling to locate your details to discuss your experience with you. Would you mind reaching out to me at eratcliffe@bridges.co.uk with more details about the situation? Any more light you could shed on what happened would be much appreciated and would help me to find the right solution moving forward. Thank you so much, and I look forward to hearing from you! Emma
5/5
GoogleRating only, no written review.
5/5
GoogleBridges Estate Agents were fantastic to work with and an incredibly trustworthy and reliable agency. Dean truly made the process as efficient and transparent as possible for all parties involved. A very professional and diligent firm who offer outstanding service. Thoroughly recommended.PositiveProfessionalism
5/5
GoogleBridges was recommended by a family member who used their services and remarked how professional they were, they did not disappoint! From entering their premises I found a very friendly team awaiting. Dan especially guided us through the 'trauma' of moving again. So we were very pleased with our outcome and their services. Well done Bridges xPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would highly recommend Alfie from Bridges in farnham without any hesitation. Alfie was very clear and thorough in our initial valuation appointment and was also more than prepared to listen to my views and answer any questions I had. Alfie was able to secure a sale on my property within days of listing using his list of potential buyers and matching them up before we had even put the for sale sign up! There were a few bumps at the beginning of our chain which left me feeling frustrated and even tempted to pull out at times but Alfie kept things on an even keel for us going above and beyond to make sure all went through ok and that I was constantly kept informed. His calm, patient and happy nature is exactly what we needed. Thanks Alfie! We are so grateful!PositiveResponsiveness, Quality, Professionalism
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleEd was brilliant in helping us in our home buying search. He helped us find our dream property before it came onto the open market which we are now in the process of buying! We wouldn’t have found our new home without himPositiveResponsiveness, Quality, Professionalism
5/5
GoogleEd has been brilliant for us as first time buyers, he found a property that was ideal and arranged for us to view before it went on the market. He was very friendly, great at updating us throughout and gave great advice.
5/5
GoogleA great team and can’t thank Dan enough for all his hard work! Dan is a good communicator and always kept us up to date with good and bad news. He knows his clients well and kept us confident In the process. All the team are professional and the regular updates much appreciated. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI had been looking for a place as a first time buyer for quite a while, and couldn't find anything I liked. The Ash Vale branch, were really helpful and kept suggesting different properties as they found them within my budget. I had been looking in other areas too, and have found them more organised and proactive than other Bridges branches. Ed, in particular, was lovely and patient. He listened to what I wanted, before finding and showing me round my perfect property before it went on the market - helping me to secure it. I really recommend them!PositiveProfessionalism
5/5
GoogleWe've been very impressed with Daniel Jordan, and Bridges, throughout our purchase. It must be a very pressured time for the estate agent industry, with COVID and the stamp duty changes, but Daniel has been incredibly responsive and helpful every step of the way. We wouldn't hesitate to recommend Bridges to friends and family based on our experience to date.PositiveResponsiveness, Quality, Professionalism
2/5
GoogleBeen meaning to leave a review for 2 years! So initially started as a good process, very professional and efficient. Lots of properties, there's a reason why a lot of people do sell through Bridges. We were buying in the summer of 2018 with no chain so everything was going smoothly. One question we needed answering about the property caused a 3 week delay as the seller wasn't responding to the solicitors. When the contact at Bridges came back from holiday his manner had changed towards us, we were receiving emails at all sorts of hours (23:10 being the latest time we received one). The whole manner of conversation over the phone the next day was rude and I wouldn't expect an estate agent to speak down to a buyer (or seller) the way we were spoken to, I couldn't possibly imagine someone speaking like that in a face to face conversation. Sale was concluded a few weeks afterwards. To summarise, excellent to begin with but a poor finish. I hope they have improved their service since then.NegativeProfessionalism
5/5
GoogleFantastic experience, we dealt with Ed Robinson who helped us find the perfect First-time-buyer property in a very short amount of time! He really listened to what we wanted and slotted us in to a busy viewing schedule with ease. Once we'd decided on the property, he gave us great advice and really helped the whole process go smoothly, which is so important. Incredibly friendly and helpful all round, would recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHaving used Bridges twice in the past we were confident using them again. Stephen worked tirelessly on our sale & purchase to ensure that everything progressed as smoothly as possible. His communication was excellent and we were updated throughout the process. I wouldn't hesitate to use Bridges again in the future.PositiveResponsiveness, Professionalism
5/5
GoogleBIG THANK YOU to Ben Granville!!! Ben helped us get our offer approved with the seller without ever stepping foot in the property! We were an international buyer looking to move home. From the first call with Ben regarding a property listed on the Bridges website to completion on March 29, 2021 was only 6 weeks! Also, a BIG SHOUT out to Kerry & Sophie at Simply Conveyancing as recommended by Ben to handle the conveyancing to meet our accelerated timeline. Very fast and painless transaction especially during a pandemic!. Communication with Ben was great taking advantage of texts, emails, WhatsApp and occasional calls to combat the 8 hour time difference. Highly recommend this team!!!. If you are looking for a 1st class house purchasing experience Ben's the man!!!!!PositiveResponsiveness, Professionalism
WOW Thank you so much Steve for your amazing feedback! We are thrilled to hear that your experience met your expectations! I will make sure that your comments are passed on to Ben and the Simply team, they will be delighted to hear such positive feedback! We hope you are very happy in your new home! All the best, Emma
5/5
GoogleThankyou SO much to Ben Granville - he has ensured that every aspect of my sale, from inception to exchange - and now imminent completion - has gone as smoothly as possible, even during these unprecedented times! He never failed to step up when I needed him, has never ignored a call (even if it was his day off!!) and has kept me informed every step of the way. He immediately dealt with any issues that arose and even managed to restore my confidence and kept me smiling when I got a bit of a wobble on on a few occasions! He has offered brilliant advice and support throughout and I am delighted with the service I have received from him. I highly recommend Bridges, Ash Vale - especially Ben!!PositiveProfessionalism
5/5
GoogleBridges were brilliant throughout our house sale. Daniel was excellent from start to finish - kept in close contact with us regarding all viewings, sales stats and any questions we had. Professional, efficient and personable, we had faith that Daniel would be the one to sell for us. The rest of the Bridges team were also great, always friendly at viewings and ensured safety during Covid by wearing face masks and social distancing. Thank you to Daniel and all of the Ash Vale Team for a great selling process.PositiveResponsiveness, Professionalism, Value
5/5
GoogleExcellent service all-round with such cooperative and resposive team of experts. It was our first house purchase and we didn't know anything about the process. Ben Granville took us every step throughout the process to complete our home purchase in a seamless manner within record time. While our seller was also very cooperative, Ben managed all discussions from the early negotiations to the contracts finalisation with a lot of dedication and commitment. I would highly recommend Bridges Estate and Ben Granville to anyone looking for top class, reliable partners in their home search!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBridges have been amazing to deal with. Every member of staff we have spoken to has been friendly and helpful. They are always willing and positive. Two years ago Ben helped us purchase our house and we built a great relationship back then. He really took the time to understand our needs and showed us a house which we hadn’t considered before. We loved it! 2 years on we have come to sell and thought we would approach Ben to see what it would be like to sell through Bridges. Out of the 3 agents we had value our home, Bridges/Ben were by far the best. Punctual, enthusiastic and showed personality. It felt like the entire team were excited to help us sell our home and Morgan did a great job at producing our listing and showcasing us online. We were quite particular with how we wanted our listing to be shown and the team accommodated these requests really well. Within hours of being online, we received numerous calls for viewings and the in house team that deal with this side of things were friendly and it felt like a really efficient way of dealing with booking viewings. We felt really confident that Bridges would do a great job of showing potential purchasers our home due to their enthusiasm. Within hours we had 17 viewings lined up over the next few days. After the first 2 days of viewings, we had received 5 offers (thank you to Ed/Ben who must have spent a good few hours showing people round!). We were absolutely thrilled and delighted to change the for sale sign to sold on the second day and Bridges had helped us agree an offer which was £20,000 over the asking price. We have now exchanged on our sale and the journey from sale agreed to exchange of contracts has been a smooth and easy one. Ben has been our main point of contact throughout and has been there to provide us with updates every step of the way. A big thank you goes to Ben who we have built a great relationship with. He has made the whole process a fun, exciting and pleasurable experience. His positive attitude never changes any time that you speak to him and he clearly enjoys his job. COME ON! We would highly recommend Ben and the Bridges Ash Vale office to anyone looking to sell or buy. My partner and I work within the property industry and have high standards because of this. Bridges exceeded these standards and we want to thank you all. Oli & JayPositiveResponsiveness, Quality, Professionalism
5/5
GoogleBridges in Ash Vale helped us find a buyer for our house quite quickly. Ben Granville listened to our opinions and wishes in terms of the selling price of the house and when we did find a buyer he managed to negotiate for us a slightly higher price. Ben is definitely a sales person through and through. We had a very painful and long sales process because of the chain and Ben has been very supportive, helping us out with chasing and showing that he cares. He was in contact with us even if on annual leave which was greatly appreciated. Even if Ben has been amazing throughout one suggestion for Bridges is to get competent sales progressors so in this way their agents won't be so overwhelmed with the chasing and keeping things under control during the sales process whilst they have to sell as well.PositiveResponsiveness, Value
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The Trusted Agent 2026 results for BRIDGES PROPERTIES, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Ash Vale has the most, with 568 reviews rated 4.6 out of 5, followed by Fleet with 527.
The seven BRIDGES PROPERTIES offices, by town:
Yes. In The Trusted Agent 2026 awards, Whitburn won Trusted Agent.
