★★★★★ 5/5
GoogleOutstanding Service from Bridges Ash Vale, Professional, Efficient, and Supportive
We recently completed a very rushed and complex sale, complicated further by challenges within the chain, including delays, poor communication, and significant pressure around move dates. Combined with limited flexibility in our own schedules, it created a highly stressful situation, yet Bridges managed everything with exceptional professionalism and composure.
The team delivered outstanding results from the very beginning. Our property was sold before it even reached the open market, and the sale was agreed in under three days. Despite the complications that arose later in the chain, the entire process from offer to completion was finalised in less than 12 weeks, which is an incredible achievement given the circumstances.
Special thanks to:
• Steve, for consistently providing expert guidance, going above and beyond, and demonstrating unwavering dedication throughout the process.
• Ben, for an excellent sales strategy and securing a buyer so quickly.
• Alice, for proactive support and efficiency in arranging property viewings.
• Hayley, for calm, honest, and impartial advice during the most challenging moments.
Bridges is a strong, capable, and highly professional team, and their commitment truly sets them apart. We are extremely grateful for their hard work and highly recommend them to anyone buying or selling a property.
Georgie · 11 December 2025 · BRIDGES PROPERTIES Ash Vale
★★★★★ 5/5
GoogleA huge thank you Bryn. He showed us a few properties today around Ash Vale. We’ve looked around for a while and he’s outshone very experienced estate agents. He was personable, professional, engaging and gave us plenty of advice and support.
First time I’ve come away from an estate agent not feeling pressured in some way.
Stuart · 11 December 2025 · BRIDGES PROPERTIES Ash Vale
Agent replied · 16 April 2026
Hi Stuart, thank you for your brilliant review. I’m delighted our team made such a strong impression, personable, professional and supportive, without any pressure, and helped you feel confident in your search.
Warm regards,
Emma from Bridges
★★★★★ 5/5
GoogleI am so grateful that David knocked on my door!
I was initially very sceptical in adding a second agent to our house sale listing, as I did not think another agency could do anything different, but so glad I went with it. Our house was on the market for several long months, and as soon as David took the listing, everything worked very quickly. The first people that David brought through our door, put the offer on the house that we accepted. From start to finish it took about two month, and I felt really looked after on the way.
Communicating with David was so reassuring all the time, no matter what time of the day, late evening or even Sundays, David always responded, and I really appreciated the non fluffy communication style. Overall, I am incredibly grateful to David and his team for making this quick and successful sale, very impressive.
And I am also very grateful to Hayley for managing everyone and aligning all parties that were involved in the chain once it was established. Her calm and very quick responses made me feel very reassured, and I felt she was moving the chain to the completion really well.
Big thank you to the Bridges team.
Blue · 11 December 2025 · BRIDGES PROPERTIES Ash Vale
Agent replied · 16 April 2026
Hi there, thank you for such a fantastic review. I’m so pleased David’s direct, reassuring communication helped turn things around quickly after months on the market, and that Hayley’s calm, fast responses supported the chain right through to completion.
Warm regards,
Emma from Bridges
★★★★★ 5/5
GoogleRegularly following up on behalf of their vendor client and also very understanding of the buyers issues and overall sale process. Also very helpful after legal completion in relation to checking the property after the vendors had moved out and arranging the heating to be switched on etc. Good professional personal service. Andrew Long (Chartered Surveyor for 42 years!)
Andrrw · 11 December 2025 · BRIDGES PROPERTIES Ash Vale
Agent replied · 16 April 2026
Hi Andrew, thank you for your thoughtful review. I’m pleased our team supported the process in a professional and balanced way, keeping the sale moving, understanding buyer concerns, and helping even after completion with practical checks like heating and handover.
Warm regards,
Emma from Bridges
★★★★★ 1/5
GoogleAwful experience buying our first property through Bridges in Ash. Unfortunately, as first-time buyers, we had no choice but to use them.
I had expected estate agents to be a bit pushy, but I did not expect to be shouted at over the phone! It was incredibly unprofessional and left a really sour taste during what should have been an exciting time.
I submitted a formal complaint to their HR team advertised on their website and chased it four times over eight weeks. I only received a response after CC’ing the area manager. The explanation I was given was that my emails had “gone to junk,” which felt like a very weak excuse. When my complaint was finally addressed, I was told the individual was “sorry” and “didn’t mean for it to come across that way.”.. She knew what she was doing (trying to intimidate us).
On the first day in our new home, we met our next door neighbour- who happened to be selling through Bridges - and the very first thing she asked was, “How’s your experience been with Bridges?” She then told us she’d had almost the exact same experience with the same individual.. and wouldn’t be using them again. It was oddly validating after being completely disregarded for weeks!
When we eventually sell, we will be avoiding Bridges at all costs, and we strongly urge others to consider alternative agents as well.
Abi · 11 December 2025 · BRIDGES PROPERTIES Ash Vale
★★★★★ 5/5
GoogleCannot reccomend Dean Curtis and Hannah Kirby enough. Nothing was too much trouble and they certainly helped us through the process for moving home. Thank you so much.
Mitch · 6 December 2025 · BRIDGES PROPERTIES Basingstoke
Agent replied · 27 December 2025
Hi Mitch, thank you for your kind words. I’m delighted Dean Curtis and Hannah Kirby helped you through your move and made the process feel manageable, I’ll be sure to share your thanks with them both. … More
★★★★★ 5/5
GoogleWe worked with Bridges recently, and the team (Eleanor, Hannah, Cody and the rest) were brilliant in explaining and managing the whole process. Overall great experience so far!
Abdullah · 6 December 2025 · BRIDGES PROPERTIES Basingstoke
Agent replied · 27 December 2025
Hi Abdullah, thank you for your review. I’m delighted Eleanor, Hannah, Cody and the wider team have been clear and supportive so far, we’re really pleased you’re having a great experience. … More
★★★★★ 5/5
GoogleThe best agency.
People how work there is professional.
Many thanks for our agent Hannah
Кін · 6 December 2025 · BRIDGES PROPERTIES Basingstoke
Agent replied · 27 December 2025
Hi Кін, thank you for your lovely review. I’m delighted you found the team professional and that Hannah looked after you so well, I’ll be sure to share your thanks with her. … More
★★★★★ 5/5
GoogleBrilliant service provided by Kathy and Keith throughout my house sale.
Jamil · 27 November 2025 · BRIDGES PROPERTIES Basingstoke
Agent replied · 27 December 2025
Hi Jamil, thank you for your feedback. I’m delighted that Kathy and Keith provided brilliant service throughout your sale, keeping everything running smoothly and efficiently. I’ll be sure to share your appreciation with them both. … More
★★★★★ 5/5
GoogleMolly was very helpful and was very friendly she is a credit to your team
Sarah · 27 November 2025 · BRIDGES PROPERTIES Basingstoke
Agent replied · 27 December 2025
Hi Sarah,
Thank you for your kind words, so pleased Molly was friendly and helpful from the start. She’s a real credit to the team and I’ll make sure she sees your … More
★★★★★ 5/5
GoogleSuperb service from start to finish ,great service very professional in every aspect ,Keith and Kathy fantastic job thank you so much
Cymon · 27 November 2025 · BRIDGES PROPERTIES Basingstoke
Agent replied · 27 December 2025
Hi Cymon, thank you for your lovely review. I’m delighted Keith and Kathy delivered such professional, end-to-end service and made the whole process smooth from start to finish. … More
★★★★★ 5/5
GoogleWe finally completed on our bungalow in Farnham. To say it has been challenging at times, would be an understatement. Massive thanks to Petra and Hayley for their constant support and help. And also, Edward for the many visits to the property. Very professional service .
Justin · 26 November 2025 · BRIDGES PROPERTIES Farnham
Agent replied · 25 January 2026
Hi Justin, thank you for your kind feedback. I’m so pleased to hear that Petra, Hayley, and Edward supported you so well throughout what was at times a challenging sale. Their professionalism, persistence and care really shine through in your comments, and I know they’ll be delighted to read your words. Congratulations on completing your move!
Kind regards,
Emma from Bridges
★★★★★ 5/5
GoogleThe best decision we made this year was to choose Bridges Estate Agents in Farnham to sell our property. They found a suitable purchaser very quickly and dealt with all aspects of the sale providing a highly professional service. Branch manager Alfie, assistant manager Petra and Sales Negotiator Edward managed the marketing and viewings, providing full feedback up the point of securing the buyer and Hayley progressed the sale once we had accepted the buyer's offer. She was exceptional on the way that she dealt with managing all aspects of the sale, getting the various solicitors to work together, despite it becoming quite difficult at times to keep things moving. We honestly didn't expect to sell so quickly and achieve the right price, so are very happy clients and fully recommend Bridges to anyone looking to sell a property.
Andrew · 26 November 2025 · BRIDGES PROPERTIES Farnham
Agent replied · 25 January 2026
Hello Andrew, thank you for such a detailed and thoughtful review. I’m delighted to hear that Alfie, Petra, Edward and Hayley all played their part in making your sale a success, from the quick marketing and feedback through to Hayley’s persistence in progressing the transaction. Achieving the right price and a smooth completion is exactly what we aim for, and I’m thrilled we delivered that for you. We truly appreciate your recommendation.
Best wishes,
Emma from Bridges
★★★★★ 5/5
GoogleEdward Kent couldn't have been more helpful. He showed me several properties and was very informative. I wouldn't hesitate to recommend Bridges, especially Edward who is so friendly and helpful 😊 …
Linda · 26 November 2025 · BRIDGES PROPERTIES Farnham
Agent replied · 25 January 2026
Hi Linda, thank you for your lovely review. I’m so pleased to hear that Edward made such a positive impression, showing you several properties and providing helpful, informative advice throughout. His friendly and approachable manner is something we’re very proud of, and I’ll be sure to share your kind words with him and the team.
Warm regards,
Emma from Bridges
★★★★★ 5/5
GoogleExcellent sale experience. Our buyers had issues with their property and Hayley from sales progression went over and above being the main person communicating and moving this forward with lots of patience. I definitely think we got the best estate agents in Farnham
Christine · 26 November 2025 · BRIDGES PROPERTIES Farnham
Agent replied · 25 January 2026
Hello Christine, thank you for your lovely feedback. I’m so pleased to hear that Hayley went above and beyond to progress your sale and manage communication between all parties. Her patience and professionalism make such a difference, and … More
★★★★★ 5/5
GoogleTremendously helpful from beginning to end.
Really helpful and informative during viewings and invaluable for pushing things along to exchange and completion.
Gavin · 26 November 2025 · BRIDGES PROPERTIES Farnham
Agent replied · 25 January 2026
Hi Gavin,
Thank you so much for taking the time to share your experience. I’m delighted to hear the team were helpful and informative during viewings and that their … More
★★★★★ 5/5
GoogleCharlotte has been amazing! She kept us well informed, and the whole team were friendly and professional. The photos showed our home beautifully and generated lots of interest. It sold within a week, and we know the great support will continue until the keys are handed over. We couldn’t be happier!
Linda · 24 November 2025 · BRIDGES PROPERTIES Whitburn
Agent replied · 24 March 2026
Thank you very much for your kind review, Linda! 🏡❤️ …
★★★★★ 5/5
GoogleWe submitted an offer on another property that the seller accepted on the condition that we have our property on the market & an offer accepted within 4 weeks.
We had 2 different estate agents come out to give us a valuation on our property, we explained our situation to them both. There wasn’t much between the estate agents when comparing valuations, fees, timescales to get on the market etc. however Bridges Properties social media stood out to us & the engagement compared to the other agents left us thinking if we were to have an offer accepted within 4 weeks we’d have the best chance of doing that with Bridges. We were made aware the average time to sell a property at this time of year was around 42 days.
We instructed Bridges on the Monday evening after our valuation appointment on the same day. Photographer & home report were booked in for the Wednesday and we were live on the market by Friday afternoon, a very quick turnaround, which we both needed & appreciated!
The WhatsApp group chat was great for communication - we were kept up to date at all times. There were several Bridges team members in the chat & ALL of them played a part in helping us out & getting our property on the market, answering queries, taking viewings & providing updates.
Our main point of contact from
Bridges was Charlotte. Charlotte let us know what to expect & kept us up to speed with viewings and answered all sorts of silly questions that we had.
Charlotte negotiated an excellent offer on our property which we were delighted to receive & accept, all within the timescales we had set out in the beginning which lifted a huge weight off our shoulders.
We can’t thank the staff at Bridges Properties for all of their help so far. Selling a property is a stressful time for everyone but I honestly believe it would have been so much more stressful without them.
Our own personal opinion is that Bridges Properties are the best estate agent in West Lothian (maybe even in Scotland). They run a slick operation & they work well as a team.
Hopefully we don’t have to move home again, but if we do, we would definitely get in touch with Bridges to sell our property!
Thank you Team Bridges!
⭐️⭐️⭐️⭐️⭐️
Dave & Lori
David · 24 November 2025 · BRIDGES PROPERTIES Whitburn
Agent replied · 24 March 2026
Thank you for sending in a review, David 😀🙏🏻 …
★★★★★ 5/5
GoogleGreat experience selling our home with Bridges Estate Agency! Amazing service from the whole Team who supported our home sale in Armadale. Made it a stress free experience and explained each step of the process as first time sellers.
We loved their social media channels and amazing to see our House on one of the posts, house was advertised, had viewings and sold within 6 days!
Would definitely recommend!
Hazel · 24 November 2025 · BRIDGES PROPERTIES Whitburn
Agent replied · 24 March 2026
Thank you very much, Hazel 😀 …
★★★★★ 5/5
GoogleI would highly recommend Bridges. Great service and staff, who are very attentive.
Pauline · 24 November 2025 · BRIDGES PROPERTIES Whitburn
Agent replied · 24 March 2026
Much appreciated, Pauline!
★★★★★ 5/5
GoogleNeeded my home sold quickly to move abroad and despite some nerves and worry the bridges team delivered just that and achieved a good price.
They do the social media side well which was one of the main factors in choosing them.
It was Charlotte that achieved the sale in the end but we had positive interactions with all the staff.
Scott · 24 November 2025 · BRIDGES PROPERTIES Whitburn
Agent replied · 24 March 2026
Thank you for your kind words, Scott! 🙏🏻 …
★★★★★ 5/5
GoogleSelling our home was a daunting prospect, but from the moment the Bridges team stepped through our front door with a friendly ‘Hello’, and a ‘we’re here to help and guide you’ attitude, we couldn’t have been placed into safer hands. Kellie explained the process superbly, listened to all our questions, and answered them with patience and clarity.
Marketing day was arranged and a ‘WhatsApp’ group with the team informed us of who was visiting and when. The survey, video and photos were all completed on that day, and we were also introduced to Charlotte, who would be looking after the sale of our property. The video she presented for our property was amazing!
Just 5 days after going ‘live’ on the market we had 3 vetted viewings. Kellie did an impressive job of negotiating an offer on the day that we gladly accepted. We can’t thank the whole Bridges team enough for their nothing’s too much trouble attitude, and personal service from beginning to end.
Stephanie · 24 November 2025 · BRIDGES PROPERTIES Whitburn
Agent replied · 24 March 2026
Thank you for your lovely review, Stephanie! 🙏🏻 …
★★★★★ 5/5
GoogleGreat experience. Excellent communication! Never had to ask a thing or chase anything up as everything was dealt with so efficiently. Also excellent customer service from everyone we have spoken to. Ali was very easy to deal with regarding going back and forth to the house for viewings etc and exceeded our expectations. Very happy customers.
Emma · 24 November 2025 · BRIDGES PROPERTIES Whitburn
Agent replied · 24 March 2026
Thank you very much Emma, it’s been our pleasure working with you! 🏡 …
★★★★★ 5/5
GoogleAbsolutely fabulous, Kellie and James have been first class
Gary · 24 November 2025 · BRIDGES PROPERTIES Whitburn
Agent replied · 24 March 2026
Thanks Gary!
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