5/5
Rating only, no written review.

Trusted Agent profile
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266 reviews across 2 offices and 4 platforms
Brian Cox has two offices, in Greenford and Northolt. Together they have 266 reviews on four platforms, rated 3.9 out of 5 overall.
239
Reviews on Google
All 2 offices
10
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 2 offices
16
Reviews on Trustpilot
All 2 offices
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Brian Cox's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Rating only, no written review.
1/5
The never replied to my calls , Voice mails and emails and messages. Not a professional company.
1/5
I told them to stop spamming my inbox, I am not looking for a property. They kept going....
1/5
It took 2 months and after a letter from my solicitor to get my deposit back. Do not trust out these guys.NegativeResponsiveness, Quality, Professionalism, Value
5/5
We just sold our house through Brian Cox, their service was brilliant from start to finish, highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
1/5
Not helpful at all. They only sides with the landlords! We lost alot of money because they didn't help us, also we lived in appalling condition flat while they sided with the rogue landlord and keep charging us for the appalling flat that we lived in.
5/5
Professional, proactive team with great communication throughout, making the process as seamless as possible. One of the best estate agents I have used and would highly recommend this branch and use them again in the future.PositiveProfessionalism
5/5
Brian Cox have been the most professional estate agents we have dealt with so far selling my parents house. Emma Gerald truly is one of the best that we have dealt with throughout this whole process. Emma is the most genuine, truthful, honest, professional, transparent, caring and personable negotiator we have come across in the whole experience of trying to sell my parents house. She has really made my parents gain trust in estate agents and they are so thankful to have received her advice and to have dealt with someone so genuine like Emma. We feel that she an absolute star βοΈ and should get recognition for her commitment and hard work! Brian Cox we hope you look after good staff as she is a true asset to your company! Thanks so much Emma! Keep up the good work you will go far!!! π
2/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Just as it should be.... Thanks
4/5
Lots of good properties
5/5
Very good service and great people
5/5
Great Service in spite of Covid constraints.PositiveResponsiveness, Professionalism
5/5
Really nice service pleasure to do business with them
1/5
Outright awful! Careless, misleading and wholly incompetent agent we had the misfortune to deal with
5/5
Would work with them again, they were fast and professional.PositiveResponsiveness, Quality, Professionalism
5/5
Jeff and Orla were absolutely FANTASTIC. We put our house on the market during July 2020 during the midst of the pandemic. All social distancing measures and respect was always shown during viewings of our home. Our home was sold within 2 weeks of being on the market. We did not find a property to purchase until late October. Both Jeff and Orla have kept us fully informed and has kept us fully updated during the whole process. We have been so impressed with the service provided that my parents have now put their property on the market and is now sold subject to contract.PositiveProfessionalism
5/5
I would like to express my appreciation and heartfelt thanks to Northolt branch. The branch Manager Jeff, he is very calm and incredibly helpful. Always responded promptly to any queries I raised. Staffs are very friendly and professional. Very pleased with Olla. Anyone looking for a perfect agent use Brian Cox Northolt, I HIGHLY RECOMMEND THEM.PositiveResponsiveness, Quality, Professionalism
5/5
Jeff, the branch manager at the Northolt office, has been instrumental in our move to the Northolt region. It would not have been achievable without his proactiveness, relentless support, and regular follow ups (sometimes multiple times a day!) with the solicitor and seller over the past 8 months. We highly recommend Jeff and Brian Cox as an estate agent.
5/5
when we decide to move we approached it with a great deal of apprehension.We need not have worried ,it was the best decision i could have made putting the sale of our property in the hands of Jeff. He was a total professional, honest,calm, and reassuring even dealing with a stress head like me. summing up the commission was worth every penny for such a professional service. Highly recommended
5/5
Fantastic service through out my buying and selling process. I was in a complicated chain process and Brian Cox, especially Phil went over and above to help ensure sale went through smooth. Brian Cox is an agent you can trust. You will certainly be in good hands. I cannot recommend them enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We have just had a bad year but putting my father in laws house to sell with Brian Cox was made smooth and trouble free. We were able to let them get on with it while we were able to get everything else sorted out. Excellent service. Jeff was exceptional. Thanks Jeff for your support and calmness.
5/5
Our experience in buying a house was wonderful thanks to Mr. Azi Rahman from Brian Cox North Harrow! He has been so professional and always in time, organising the viewings of the house and giving us tips about the process. He also helped us in finding our mortgage advisor. It`s been such an easy journey just thanks to him! We found the right person at the right time! A real professional! Thank you millions!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Greenford has the most, with 145 reviews rated 3.7 out of 5, followed by Northolt with 131.
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