Trusted Agent profile
★★★★★
268 reviews across 2 offices and 4 platforms
Brian Cox has two offices, in Greenford and Northolt. Together they have 268 reviews on four platforms, rated 3.9 out of 5 overall.
241
Reviews on Google
All 2 offices
10
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 2 offices
16
Reviews on Trustpilot
All 2 offices
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Brian Cox's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have just had a bad year but putting my father in laws house to sell with Brian Cox was made smooth and trouble free. We were able to let them get on with it while we were able to get everything else sorted out. Excellent service. Jeff was exceptional. Thanks Jeff for your support and calmness.
5/5
FacebookOur experience in buying a house was wonderful thanks to Mr. Azi Rahman from Brian Cox North Harrow! He has been so professional and always in time, organising the viewings of the house and giving us tips about the process. He also helped us in finding our mortgage advisor. It`s been such an easy journey just thanks to him! We found the right person at the right time! A real professional! Thank you millions!
1/5
TrustpilotUseless agent
Useless agent. Never recommend them at all. Lack of communication. Hold clients fund without their knowledge. When ask to repayment, don't get any reply at all.
1/5
GoogleUnprofessional, terrible, very bad experience I had renting from them.
1/5
TrustpilotPoor Experience
Negative experience with this agent. My feeling is they do not work transparently and encourage over inflation of prices. Their customer service is poor. I will not use them again as either buyer or seller as they did not gain my trust.
1/5
GoogleRating only, no written review.
4/5
GoogleQuick response.
1/5
GoogleBad agency
1/5
GoogleHorrible experience
2/5
GoogleOk
4/5
GoogleEasy to get trough too and info
1/5
GoogleUnprofessional, terrible, very bad experience I had renting from them.
1/5
GoogleVery bad customer service! Just lies! We pay our money for nothing! I would never advise it to others!
5/5
GoogleGood, helpful and quick responding to thier emails and calls. Good customer service for London wide.
1/5
GoogleNot professional at all, like a previous tenant I am still chasing deposit after 5 weeks.Spoke with at least 5 people.Horrible service. Never again.I will go to somewhere else.
1/5
GoogleMaybe is not bad agency, but Daisy is a very liar person. When i was into the office an told her about happened, she was looking to me like stupid..and every her answer was been: is not my mistake;i didn't knew this; all people ignore me and i couldn't provide your information....
1/5
GoogleI don’t know where to begin, the staff are super unhelpful and they work with UNRELIABLE landlords. My one bed was fairly dated and had a few issues with some of them not being addressed because the landlady reckons the for example broke oven was always like that and worked fine. They just go with it and won’t go anywhere beyond this. Now finally moved out was the biggest joke of all time! Firstly they didn’t even know I vacated the property although I handed my key in on the date as arranged. Then I called to chase my deposit only to hear that they couldn’t find my check out report. I was promised to be called back every time I called but that never happened so it’s an endless chase. So now the biggest Fauxpas is that the landlady won’t respond to repay my deposit... and they wont do anything about it!! Ridiculous, moved out over three weeks ago and the landlady decides to not get in touch and I now have to pay money to sing a statutory declaration to get my money back. Avoid!! Better estate agencies than this one. Oh and I was told I owe them a days rent, when I challenged it I haven’t heard back from them, was asked in an email to make a payment of the outstanding amount. So disappointing! Staff are very unfriendly about everything
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThank you for finding our home 🥳🥳 …
1/5
GoogleVery dodgy I had a very bad experience. People working in this place are unprofessional and unreliable.
1/5
GoogleThey have no currwnt home offers on the website to mislead people
1/5
GoogleVery unprofessional, rude all Branches of Brian Cox they called me to arrange appointment I booked with them. On the day of of appointment they said there’s no appointment book luckily I called before attending After several calls I found out they even did not have clue. Waste my time not reliable.
1/5
GoogleHi all, I am really disappointed with the service I received by the letting department specially the person who we’re dealing with me were in poor communication, unprofessional and untrusted Karlos, even though their fees are high they deal with dated and unprofessional referencing company, avoid.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Greenford has the most, with 145 reviews rated 3.7 out of 5, followed by Northolt with 133.
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