4/5
TrustpilotA successful outcome
A successful outcome. All staff were pleasant and helpful. A special thank you to Louise and Daniel who gave excellent explanations and guidance through the process.
Trusted Agent profile
Bradley Hall Chartered Surveyors and Estate Agents reviews in Durham and Alnwick
★★★★★
153 reviews across 2 offices and 2 platforms
Bradley Hall Chartered Surveyors and Estate Agents has two offices, in Durham and Alnwick. Together they have 153 reviews on two platforms, rated 4.3 out of 5 overall.
106
Reviews on Google
All 2 offices
47
Reviews on Trustpilot
All 2 offices
Our offices
Bradley Hall Chartered Surveyors and Estate Agents's two offices, most reviewed first. Each has its own page.
Latest reviews from every Bradley Hall Chartered Surveyors and Estate Agents office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotReally positive experience
Really positive experience. Louise was super helpful and very proactive with advice and taking actions. She also seemed to be available 24/7 to answer questions!
5/5
TrustpilotA complicated transaction with a good outcome
I’ve been dealing with Bradley Hall on the purchase of a mixed-use building in Consett. It’s been quite a long and complicated transaction, taking almost a year to get to this stage, with a few points along the way where it looked like it might not happen. Louise has been involved throughout and, after a lot of back and forth between all the parties, we finally managed to get the deal over the line and are now looking forward to completion. Thank you to Louise and the team for their help in getting us to this point. Hopefully the next one will be a little more straightforward! 😊
5/5
TrustpilotGreat communication particularly with…
Great communication particularly with Louise who was extremely helpful as this method of purchase (Auction) is very new to me. Thank you Louise.
5/5
TrustpilotLouise was exceptional
Louise was exceptional, professional and kept us informed I would highly recommend their services
5/5
TrustpilotRecently bought a property with Louise…
Recently bought a property with Louise from Bradley Hall. Great customer service and a knack for getting the deal over the line. Thoroughly recommend.
5/5
TrustpilotAuction purchase
We’ve recently exchanged on an auction purchase and cannot thank the team at Bradley Hall enough for their support throughout the process. A special mention to Louise who has been in contact with us daily (!) to ensure we got things over the line. Highly recommend! Thanks again!
5/5
GoogleA lot of chasing up of an uncommunicative solicitor (not ours!) was needed. Wish it hadn’t been necessary but that’s when you find out just how good an estate agent is. Thank you Niamh & Lauren for all your hard work and going the extra mile. Thank you too for keeping us so well informed.
5/5
GoogleWe recently sold my parents home with Charlotte from the Alnwick office, who was brilliant from start to finish. She kept us updated throughout the entire process and was quick to answer any questions we had. We really appreciate all the hard work she did and highly recommend both her and the Northumberland team to anyone looking to buy or sell a property.
5/5
GoogleJust wanted to say that Izzy @ Bradley Hall Alnwick was a great help during a recent house purchase in coastal Northumberland. Professional, easy to contact, and provided great communication between the sellers and I throughout (and even after) the sale. Thanks again Izzy!
5/5
GoogleGreat experience with Bradley Hall Alnwick when buying a property. Charlotte is lovely. She answered any questions we had and even juggled her schedule to allow us another viewing while we were in the area
5/5
TrustpilotDaniel in the Sunderland office is an…
Daniel in the Sunderland office is an outstanding Agent. He dealt with my commercial side of business and he was very efficient and professional in his approach. He has provided excellent service from start to finish. He always gives weekly updates and replies to emails quickly. He is a fantastic at negotiating and getting the best outcome for his client. I highly recommend his services. He is exceptional agent.
5/5
TrustpilotFantastic company, extremely professional throughout.
5 Star to this company for its professional manor throughout a very stressful and unnerving process of an online auction. It was my first time and Louise at Bradley Hall walked me through the whole process from start to finish. With all of their help and guidance I was lucky enough to secure the property. I can not thank them enough and would highly recommend Bradley Hall and especially Louise for their services.
5/5
GoogleIzzy at Bradley Hall Northumberland was fantastic throughout the sale of my home. She kept me updated every step of the way, was always professional and approachable, and made the whole process feel much less stressful. Communication was excellent from start to finish, and she was always quick to answer any questions I had. I really appreciated all the hard work and support she gave during the sale. I’d definitely recommend Izzy and the team at Bradley Hall to anyone looking to sell their home.
5/5
GoogleWe recently sold our house in Rennington, through the Alnwick estate agents Bradley Hall. We cannot praise the Company, and especially Izzy Lewis, too highly. From the initial valuation, where sensible comparisons were made with other houses that had been previously sold, by them, in our village, through to keeping us up to date with the interested parties and to take the viewings, the whole process was straight forward and dare I say it "easy" We have no hesitation in highly recommending this Company to anyone - buying or selling their property.
5/5
GoogleI wouldn't hesitate to recommend Bradley Hall. We were previously with another agent and switched to Bradley Hall. Thank goodness we did. Their professionalism was second to none alongside the balance of very friendly, helpful, accessible staff. Excellent service.
1/5
TrustpilotI would strongly advise others to…
I would strongly advise others to exercise caution when dealing with Bradley Hall for valuation services. As part of a finance application, I was required to use their surveyors and paid approximately £3,500 for valuations. Unfortunately, the valuation came back significantly undervalued, which has had a serious impact on my ability to proceed. Based on my experience, I have serious concerns about the quality and professionalism of the valuation process, and I did not feel the valuers demonstrated the level of skill or expertise I expected for such an important report. This has resulted in a considerable waste of my time, energy, and money, and has caused unnecessary stress. I also felt there was very limited opportunity to challenge or resolve the outcome once the valuation had been issued. I would strongly recommend that anyone required to use panel surveyors: Fully understand the risks involved Be aware that valuations may not meet expectations Consider seeking independent advice where possible Overall, this has been a very disappointing experience, and I would urge others to proceed with caution.
1/5
TrustpilotI would strongly advise others to…
I would strongly advise others to exercise caution when dealing with Bradley Hall for valuation services.
5/5
TrustpilotAmazing service
I was struggling to get a mortgage with my credit, then I got introduced to Gary through my partner. It took a while but his hard work paid of finally got a mortgage with excellent rates. Would highly recommend, I would use his services again.
5/5
GoogleThe team at Bradley Hall handled the sale of our long term Family Home, providing good advice and regular updates during the pre-sale process. Lauren and Niamh were always available for updates and information and I would recommend Bradley Hall to anyone considering the sale of their home.
5/5
GoogleI recently sold by Durham flat. It wasn’t always plain sailing, but Lauren and Niamh helped keep things on track, working hard to enable the sale to complete. Their communication was excellent and they kept me up to date every step of the way. Many thanks!
5/5
GoogleGary Dobson has been amazing as my mortgage advisor, couldn't have been more helpful and made the process easy and stress free! Couldn't recommend him more!
5/5
TrustpilotHow house buying should be
A great service and Louise in particular was very helpful! It all went smoothly, and experience I'm very unfamiliar with in regards to home buying! Strongly recommend
4/5
GoogleRecently sold our house through Bradley Hall. It was a protracted process but we were grateful to Lauren for keeping up communication and liaising with the relevant parties to get us over the line! Thank you.
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Questions about Bradley Hall Chartered Surveyors and Estate Agents
Which Bradley Hall Chartered Surveyors and Estate Agents office has the most reviews?
Durham has the most, with 109 reviews rated 4.4 out of 5, followed by Alnwick with 63.
