Trusted Agent profile

Bradford and Howley estate agents in St. Albans and Harpenden

5.0

★★★★★ Excellent

475 reviews across 2 offices and 3 platforms

Bradford and Howley has two offices, in St. Albans and Harpenden. Together they have 475 reviews on three platforms, rated 5.0 out of 5 overall.

Google logo

5.0 / 5

456

Reviews on Google

All 2 offices

Facebook logo

4.6 / 5

18

Reviews on Facebook

All 2 offices

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

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Our offices

Bradford and Howley's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Bradford and Howley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Bradford and Howley office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We are really thankful to Kerry and mark from Marshalswick team of Bradford and Howley for helping us with our property search. We had really good support from the beginning till end of the process Kerry was always available to answer all of our question He honest and kind approach makes us feel confident and comfortable through out the process Thank you Ruchira and Chintan

Ruchira · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 9 December 2024

Thank you for your kind words, Ruchira and Chintan! We're thrilled to hear about your positive experience with Kerry and Mark at Marshalswick team. We strive to provide excellent support from start to finish, and we're glad you felt confident and comfortable throughout the process. We appreciate your feedback!

5/5

Google

Highly recommend! B&H were helpful and responsive all the way through the process. Mark Soanes led our sale and purchase and dealt with a few issues we had with our purchase very well and ensured all stayed on track. Also a shout out to Wendy and Kerry.

Duncan · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 9 December 2024

Thank you for the glowing recommendation! We're thrilled to hear that Mark, Wendy, and Kerry provided excellent service throughout your sale and purchase. We appreciate your feedback and look forward to assisting you again in the future.

5/5

Google

Thank you to Kerry and Mark for helping us sell our flat so that we could move into our first home. We had had a disappointing experience with some other companies and are so glad we decided to switch Bradford and Howley. They were consistent and clear in their communication and did all they could to help us find a buyer. Thank you so much from Georgia and Max.

Georgia · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 23 October 2024

Thank you Georgia and Max, what a wonderful review! We are so glad we gave you a great service and you are now able to start your next chapter! Kind regards, B&H :-)

5/5

Google

Fantastic service, and we are very happy with our new home! Special thanks to Kerry Rushbrooke.

Cara · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 23 October 2024

Thanks for the review Cara! Much appreciated. Kind regards, B&H :-)

5/5

Google

I wanted to thank you, Kerry, for your outstanding support in helping me find the right property. Your dedication and expertise made the process so much easier, and I truly appreciate all your efforts.

Chan · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 23 October 2024

Thanks very much for the kind review Chan! Kind regards, B&H :-)

5/5

Google

Great service every step of the way. Even though we had a number of complications and hold ups on the way, The staff at Bradford and Howley kept us on track, and enabled our move to complete. Thanks to all the team at Marshalswick.

Ian · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 23 October 2024

Thanks very much Ian! Much appreciate the review! Kind regards B&H :-)

5/5

Google

The team is very helpful and knowledgeable about the local area, making them a strong choice as an estate agent for sale and purchase of property. My property went live on the market in a little over 24 hours since time of valuation and they have been promtp with communications all the way. Speacial call-outs to Mark, Kerry, Olivia, and James. Heart warming service!

Amitava · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 23 October 2024

Thanks for the review Amitava, Much Appreciated! Kind regards, B&H :-)

5/5

Google

I would like to say how great Kerry Rushbrooke, Mark Soanes and the team at Bradford & Howley Marshalswick were in selling my mother’s house. They supported us every step of the way during a very difficult time. Always proactive, responsive and professional (unlike another Marshalswick Estate Agent we used beforehand who failed to generate a single viewing for us!) which helped us enormously in overcoming a few hiccups on the way. Special mention must go to Kerry, who went over above the call of duty in urgently delivering some paperwork to our solicitor in time to meet a deadline! I recommend Bradford and Howley highly and would have no hesitation in using them in the future.

Mark · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 23 October 2024

Thanks so much Mark! What a lovely review, and I am pleased that we provided you with the best service, Kind regards, B&H :-)

5/5

Google

From listing our property through to completion, Kerry and Mark supported us all the way. If it wasn't for the tenacity and pure brilliant professionalism, our sale would not have progressed due to some hiccups along the chain. The team at Bradford and Howley were superb and kept us informed. It was noticeable that they were far more proactive than some of the other agents involved in our chain. Thank you B&H, we are now very happy in our new home.

Tracey · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 23 October 2024

Thanks so much for the review Tracey! its our pleasure to help you and provide you with our best service. Kind regards, B&H :-)

5/5

Google

Delighted with the service and the quality

Sheena · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

Thanks for the review Sheena, kind regards, B&H :-)

5/5

Google

Great service from Mark Soanes and the team.

Krishna · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

Thanks for the review :-) Kind regards, B&H

5/5

Google

Fantastic service and communication, nothing i felt i asked has been a problem. Made me feel very relaxed.

Vanessa · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

Thanks for the review Vanessa, Kind regards B&H :-)

5/5

Google

We have been delighted with the service and quality from Bradford & Howley. Would thoroughly recommend them.

Bob · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

Thank you for the review Bob, much appreciated, Kind regards, B&H :-)

5/5

Google

Mark Soanes and his team have been extremely supportive throughout our journey - a big thanks to you all! Vicki

Victoria · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

Thank Victoria! Its wonderful to hear you received great service. Kind regards, B&H

5/5

Google

Excellent service, we have been dealing with Mark and the team and must say that they are professional, informative and knowledgeable. Thank you for all your help.

Michael · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

Thanks for taking the time to post this lovely review Michael, we are glad we provided you with the service we aim for. Kind regards, B&H :-)

5/5

Google

Big thank you to Bradford & Howley Marshalswick. The team from start to finsh have been brilliant. Mark, Kerry & Mandy have been 5*!

Danny · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

Thanks Danny! What a lovely review! Kind regards, B&H :-)

5/5

Google

From the first contact with Mark Soanes he was courteous, professional and friendly We felt his advice was trustworthy and honest - which showed in the fact that our house was sold in the first weekend of marketing All through the process we have been regularly updated and we found all the staff to be helpful Would definitely use Bradford and Howley again - Mark and his team have been excellent

Gary · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

What a wonderful review, thanks for taking the time to write this, much appreciated, kind regards, B&H :-)

5/5

Google

I am very glad that I chose Bradford & Howley to sell my house in Marshalswick, St Albans. Both Mark Soanes and Kerry Rushbrooke were excellent and very responsive. After the sale was agreed Mandy Atkins was involved in helping to push matters along and liaise with the other parties and their solicitors and she was also excellent. I never felt that anything was too much trouble and it was great to have such good support from the start to the finish. I definitely recommend them.

Melanie · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 10 November 2024

Thank you for choosing Bradford & Howley to sell your house in Marshalswick, St Albans! We're delighted to hear that Mark, Kerry, and Mandy provided excellent and responsive service throughout the process. We appreciate your recommendation and are here for any future real estate needs.

5/5

Google

Excellent service, I purchased a property through Kerry and the whole process was very diligent and high quality. It was a completely different service to my own estate agent, I will certainly be using Bradford & Howley when I come to sell my home again!

Elliot · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

Thanks for the review Elliot :-) Much appreciated, Kind regards, B&H

5/5

Google

Fantastic experience with Mark and the team so far in securing our new property. Mark has been polite, kind and understanding throughout the whole process. Would definitely recommend!

Terry · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

Thanks for the review Terry, that's great to hear! Kind regards, B&H :-)

5/5

Google

Really happy with Mark, Kerry, Cairen, Wendy and the team. I sold my property through Bradford and Howley. I have a baby, so needed to try and minimize disruption. They managed to get all the viewings done in one day back-to-back. Property photos look excellent. We had ten viewings and four offers all within a week of marketing the property! Couldn't ask for much more.

Ed · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 24 August 2024

Thanks so much for the review :-) Much appreciate you took the time to write one for us with a young baby. Kind regards, B&H

4/5

Google

Rating only, no written review.

Mark · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 10 November 2024

Thank you for your 4-star review! We're thrilled to hear you had a great experience with us. If there's anything specific you think we can improve on to earn that elusive 5th star next time, please feel free to share. We value your feedback!

5/5

Google

Thanks Wendy Russell for the house viewings, very professional!

Ashraf · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 10 November 2024

Thank you, Wendy Russell, for your kind words! We strive to provide a professional experience for all our clients during house viewings. We appreciate your feedback!

5/5

Google

I’m really very appreciated of Kerry and Mark as my Key Contacts. Highly recommended.

Kaka22 · 14 April 2025 · Bradford and Howley St. Albans

Agent replied · 10 November 2024

Thank you so much for your kind words! Kerry and Mark are truly valuable members of our team. We're thrilled to hear about your positive experience and appreciate your recommendation. Let us know if there's anything else we can do for you!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bradford and Howley

Which Bradford and Howley office has the most reviews?

St. Albans has the most, with 243 reviews rated 5.0 out of 5, followed by Harpenden with 233.

Where are the Bradford and Howley offices?

The two Bradford and Howley offices, by town:

  • Harpenden: 42 High Street, Harpenden, AL5 2SX
  • St. Albans: 5 The Quadrant, Marshalswick, St. Albans, AL4 9RA
Has Bradford and Howley won any awards?

Yes. In The Trusted Agent 2026 awards, Harpenden won Gold and St. Albans won Gold.

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