Trusted Agent profile

Bradford and Howley estate agents in St. Albans and Harpenden

5.0

★★★★★ Excellent

475 reviews across 2 offices and 3 platforms

Bradford and Howley has two offices, in St. Albans and Harpenden. Together they have 475 reviews on three platforms, rated 5.0 out of 5 overall.

Google logo

5.0 / 5

456

Reviews on Google

All 2 offices

Facebook logo

4.6 / 5

18

Reviews on Facebook

All 2 offices

Trustpilot logo

1

Reviews on Trustpilot

Business-wide

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Our offices

Bradford and Howley's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Bradford and Howley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 455 reviews on Google only. Show every review

5/5

Google

I chose Bradford and Howley to market what had been our family home in central Harpenden for nearly 40 years, and help me find my new home, because I felt they understood what I needed both in terms of my sale and my purchase. Liam , Sarah and Diane proved to be professional, knowledgeable, responsive, reliable and sensitive. Their client care is first rate.

Sandra · 5 October 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you, Sandra! We're thrilled to hear that Liam, Sarah, and Diane provided the support you needed during your sale and purchase. Your kind words about our professionalism and client care truly motivate us. We wish you all the best in your new home!

5/5

Google

Really supportive and professional - going that extra mile Our main contacts were Sarah Hollick and Liam Howley - I can thoroughly recommend this agency

Roger · 5 October 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you for your wonderful feedback, Roger! We're thrilled to hear that Sarah and Liam provided such supportive and professional service. Your recommendation means a lot to us, and we're here to assist you whenever you need!

5/5

Google

Outstandingly customer service from Bradford & Howley, So If you thinking of selling or buying a property, I would definitely recommend giving them a call, We were looking to sell a house in Luton & needed a trustworthy and reliable estate agent to facilitate the sale efficiently as we lived outside of the area, From the very first point of contact spoke to a charming young lady called Sarah Hollick who basically delivered a faultless service from start to finish, we left everything in her hands her friendly attitude and approach to a very sensitive situation made us feel at ease, Mark Soanes attended to do the valuation, he was a great guy no pressure whatsoever and going just on the experience of Sarah & Mark we decided to let them market the property which sold over night for the asking price, During the process Sarah was brilliant with both the sellers requirements and the purchasers, the entire experience was streamlined with nothing left to chance a perfectly executed experience a big Thankyou to Sarah for all her had work and dedication,

Darren · 5 October 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you so much for your wonderful feedback, Darren! We're thrilled to hear that Sarah and Mark provided you with exceptional service during your property sale. Your recommendation means a lot to us, and we're glad we could make the process as smooth as possible for you. If you need any assistance in the future, don't hesitate to reach out!

5/5

Google

Excellent service from the St Albans branch. Zoe Townsend has been fantastic throughout, always professional, responsive and helpful. The preparation of my property brochure was handled with great care and attention. Highly recommended!

Paola · 4 October 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Thank you, Paola! We're thrilled to hear about your positive experience with Zoe and our team at the St Albans branch. Your recommendation means a lot to us, and we're glad you were pleased with the care in preparing your property brochure. We look forward to assisting you again in the future!

1/5

Google

Didn't have a pleasant experience with this company, partially due to the situation with the property we were trying to purchase, however could have been handled better.

Matthew · 12 September 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Hi Matthew, thank you for taking my call today to discuss your feedback. I will share this with our team, as we always set out to have happy buyers and sellers by the time a sale completes. Like you, we were surprised your proposed purchase did not complete. The advice provided by your solicitor on why you should not proceed was a surprise to the sellers, their solicitor, and us as the agent. We do, however, respect that you have to take guidance from your solicitors. The property in question has now resold subject to contract, and the issues raised by your solicitor have not come up on the new transaction. We are sorry you felt caught in the middle of the back and forth between the respective solicitors and us as the selling agent. We are delighted to hear you have completed on your new home, and we wish you many happy years ahead. Thanks again for taking my call and sharing your thoughts. Kind regards Liam Howley

5/5

Google

Sarah has been really helpful whilst trying to purchase a property. The process has not always been straight forward but she has kept us informed every step of the way and done her utmost to keep things on track. She has stayed in constant contact, checking in with us and has always been friendly and pleasant to deal with.

Alex · 12 September 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you, Alex! We’re thrilled to hear that Sarah provided such dedicated support throughout your property purchase. Keeping you informed and ensuring a smooth process is what we strive for. Your satisfaction means a lot to us!

5/5

Google

Selling a property is a daunting process, what you get from Sarah and the Bradford and Howley Harpenden office is expertise and open honest communication.

Gary · 12 September 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you, Gary! We're thrilled to hear that you found our expertise and communication helpful during your property selling journey. Your satisfaction means a lot to us at Bradford & Howley!

5/5

Google

⭐⭐⭐⭐⭐ Outstanding service from Bradford & Howley Harpenden once again! I can’t recommend Bradford & Howley’s highly enough. I have both purchased and sold a couple of properties through them. This time, they helped us sell our family home during what was an incredibly challenging and emotional time as a result of divorce, and throughout the whole process they were exceptionally professional, understanding and supportive. What really stood out was how straightforward they made everything. There was no continual back-and-forth or unnecessary hassle, and they were incredibly accommodating when arranging viewings. Their approach made what could have been a very stressful process feel remarkably quick and painless, while still achieving the right price for the property. They also went above and beyond by helping me find rental accommodation following the sale. Sarah, in particular, was absolutely brilliant. Her help, understanding and willingness to go the extra mile made such a difference at a difficult time, and I’m genuinely grateful for everything she did. From start to finish, the team were professional, responsive, compassionate and incredibly easy to deal with. Selling a family home under difficult circumstances is not easy, but Bradford & Howley made the whole experience as smooth and stress-free as it could possibly have been. Five stars without hesitation, thank you to the whole team, and especially Sarah and Liam, for all your help.

Eamonn · 12 September 2026 · Bradford and Howley Harpenden

Agent replied · 22 October 2024

Thank you so much for your wonderful feedback, Eamonn! We're thrilled to hear that our team, especially Sarah and Liam, were able to support you during such a challenging time. Your experience highlights our commitment to providing exceptional service, and we're grateful for the opportunity to assist you in selling your family home and finding new accommodation. We're here for you anytime you need us in the future!

5/5

Google

My partner and I have had a lovely experience viewing and buying a property with Kerry Rushbrooke. Her communication has been outstanding and her demeanor when showing us around and introducing us to the owner was great. She was very knowledgeable about the property and had a really friendly and positive attitude and has been so caring and lovely to us throughout the process, we are so excited and appreciate all of her help! 😊

Faye · 11 September 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Thank you so much for your wonderful feedback, Faye! We're thrilled to hear that Kerry provided such a positive and supportive experience during your property search. Congratulations on your new home, and we wish you all the best in this exciting new chapter!

5/5

Google

Kerry Rushbrooke was fantastic throughout our viewing and all procedures up to and after offer acceptance. Kerry made sure that everyone involved was catered to, taking the time to answer questions and ensure buyer and seller felt informed and comfortable. Her communication was excellent, with every query and request responded to quickly and professionally. We also very much appreciated Kerry’s knowledge of the property (which is certainly not common anymore with estate agents!). Thank you!

Samuel · 11 September 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Thank you, Samuel! We're thrilled to hear about your positive experience with Kerry. Her dedication to ensuring everyone feels informed and supported truly sets our team apart. We appreciate your kind words and look forward to assisting you again in the future!

5/5

Google

Cairen, Paul and the team did a great job helping us to sell our property in Marshalswick. They were excellent at keeping on top of both solicitors, as well as liaising with the buyers. Helped make a slightly complicated sale as smooth as it could be. Thanks!

Jim · 11 September 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Thank you, Jim! We're thrilled to hear that Cairen, Paul, and the team were able to assist you in making your property sale a smooth experience. Your feedback truly motivates us to continue providing excellent service. If you need anything in the future, don't hesitate to reach out!

5/5

Google

Bradford & Howley - Marshalswick, are a fantastic estate agent from start to finish. The whole team were incredibly helpful, professional and friendly throughout the process. They kept me updated, were always quick to respond, and made what could have been a stressful experience so much easier. I couldn’t fault them and would highly recommend.

Aimee · 11 September 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Aimee, we truly appreciate your wonderful feedback! It’s fantastic to hear that our team made your experience smooth and enjoyable. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

5/5

Google

We had a long journey selling our property, including a failed sale with another estate agent, so by the time we came back to Bradford & Howley in 2026, we were honestly quite exhausted by the whole process. We had first contacted Bradford & Howley in 2024, and although things didn’t work out at the time, we were really pleased to reconnect with them in 2026. Our property was quite unique and not necessarily typical of the St Albans market, so finding the right buyer was always going to be more challenging. Mark and Kerry were especially helpful throughout, fielding numerous phone calls from us and providing advice and reassurance whenever complications arose with the sale. We particularly appreciated Kerry’s ability to connect the dots and identify a potential buyer for our property, which ultimately allowed us to sell off-market. This made a huge difference to us, as it meant we avoided the additional stress and disruption of having numerous viewings while still living in the property. They were also incredibly proactive in helping us find our onward purchase. Although the property we ultimately purchased wasn’t listed with Bradford & Howley, they took the time to really listen to our criteria and suggest potential properties that might suit us. We really appreciated that they continued to support us with the buying side, even though they weren’t going to be handling our purchase After such a long and tiring journey, it was a huge relief to have people who genuinely understood our situation and helped us navigate the final stages. Mark and Kerry were incredibly supportive, approachable and knowledgeable throughout, and we’re extremely grateful for everything they did to help us finally get the sale over the line. I would happily recommend Bradford & Howley to anyone looking to sell or buy a home.

Georgina · 11 September 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Georgina, we're thrilled to hear about your positive experience with Mark and Kerry! Navigating the property market can be challenging, especially after a long journey, so it's wonderful to know that our team provided the support and guidance you needed. Selling off-market and finding a suitable onward purchase is no small feat, and we're glad we could help make it a smoother process for you. Thank you for recommending Bradford & Howley, we wish you all the best in your new home!

5/5

Google

We are so impressed with the marketing provided for our property which has recently gone on the market. Lisa has done an outstanding job in bringing together the various elements and showcasing our property.

Bridget · 11 September 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Thank you, Bridget! We're thrilled to hear that you were impressed with the marketing for your property. Lisa's hard work truly shines through, and we're glad it made such a positive impact. Wishing you all the best with your sale!

5/5

Google

Wendy showed us around a property and was so helpful and friendly. She gave us so much confidence to find the right place for us. Thank you Wendy!

Zahra · 11 September 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Thank you for your wonderful feedback, Zahra! We're thrilled to hear that Wendy was able to assist you in finding the right property. Her dedication and friendly approach truly make a difference. We appreciate your kind words!

5/5

Google

Thank you for finding me my new home and for knowing what I was looking for, better than I knew myself!

Sophie · 12 August 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you so much, Sophie! We're thrilled to hear that you found your new home with us and that we could understand your needs so well. It was a pleasure assisting you in your search, and we wish you all the best in your new place! If you ever need anything in the future, don't hesitate to reach out.

5/5

Google

I'd heard the horror stories about selling houses but everyone at Bradford & Howley made the process for me so straightforward and easy - thank you!

Sue · 12 August 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you, Sue, for your wonderful feedback! We're thrilled to hear that the team at Bradford & Howley made your house-selling experience straightforward and easy. Our goal is to provide exceptional service, and it's great to know we succeeded. If you need any further assistance in the future, feel free to reach out!

5/5

Google

We had a great experience selling our home with Bradford & Howley. They provided an accurate valuation to our property that matched the actual market. The entire process went smoothly from start to finish. When we received multiple offers, their expert guidance helped us choose the right buyer, rather than just taking the highest bid. We could not be happier.

Giani · 12 August 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you, Giani, for your wonderful review! We're thrilled to hear that your experience with Bradford & Howley was so positive. It's fantastic that our team could provide you with accurate valuations and expert guidance throughout the selling process. Helping you choose the right buyer is what we aim for, and we're delighted to know that you are happy with the outcome. If you ever need assistance again in the future, please don't hesitate to reach out.

5/5

Google

We have had a great experience dealing with Bradford and Howley. Sarah in particular has been fantastic and incredibly helpful. Her personable nature has made our dealings with Bradford and Howley a very pleasant and seamless experience and we wouldn't hesitate in using them in the future. Thank you to the team!

Rebecca · 12 August 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you so much for your wonderful feedback, Rebecca! We're thrilled to hear that Sarah provided you with such great support. It's always our goal to make the experience as pleasant and seamless as possible. We appreciate your trust in Bradford and Howley and look forward to assisting you again in the future!

5/5

Google

Great viewing experience! Christa was already at the property when I arrived, was really friendly, knew all the details about the property, and gave me some excellent information about the local area including info on walking routes, local shops, parking, and the local community. Her local knowledge was extensive and set her apart from other agents I’ve met.

Frankie · 11 August 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Thank you for your wonderful review, Frankie! We're thrilled to hear that you had a great viewing experience with Christa. Her local knowledge and friendly approach truly set her apart, and we pride ourselves on delivering exceptional service at Bradford & Howley. If you have any further questions or need assistance, feel free to reach out. We look forward to helping you again in the future!

5/5

Google

From start to finish Kerry Mark and Paul were always happy to help my parents, ensuring a smooth transition with the sale of their house. Nothing was never too much. Even when it took a while for Mum and Dad to find their forever home, the patience and support was incredible. Thank you Kerry and the team for all your help, much appreciated.

Emma · 11 August 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Thank you so much for your wonderful feedback, Emma! We're thrilled to hear that Kerry, Mark, and Paul provided exceptional support throughout the process of selling your parents' home and finding their forever home. Our team always strives to ensure a smooth experience for our clients, and your kind words truly mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out!

5/5

Google

Fab experience buying through Bradford & Howley recently. Thanks to the whole team, but a special mention to Kerry, who was especially helpful. She was excellent at communicating, very quick to pass on info and assist in having questions answered along the way.

Rachel · 11 August 2026 · Bradford and Howley St. Albans

Agent replied · 11 October 2026

Thank you so much for your wonderful feedback, Rachel! We're thrilled to hear you had a fab experience with Bradford & Howley. A special shoutout to Kerry for her exceptional communication and support during your buying journey! We appreciate your kind words and look forward to assisting you again in the future.

5/5

Google

Liam, Cairen, Sarah and Wendy are part of a diligent and motivated team. Their ability to effectively drive activity between so many parties whilst managing my property transaction, balanced with a compassionate human element present in all of their communications truly distinguishes them as the best estate agents operation in the Hertfordshire area. Thank you Bradford & Howley!

S · 12 July 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you so much for your wonderful feedback! We are thrilled to hear that Liam, Cairen, Sarah, and Wendy provided you with such a positive experience during your property transaction. Our team strives to balance professionalism with a compassionate touch, and it's rewarding to know that this made a difference for you. We truly appreciate your kind words and look forward to assisting you again in the future!

5/5

Google

Great experience buying my new flat in harpenden. Process has been very smooth with regular updates throughout. Sarah Hollick and Zoe Townsend have been extremely helpful and professional.

Robert · 12 July 2026 · Bradford and Howley Harpenden

Agent replied · 12 October 2026

Thank you, Robert, for your wonderful feedback! We're thrilled to hear that you had a great experience buying your new flat in Harpenden. It's fantastic to know that Sarah and Zoe provided the helpful and professional service we strive for at Bradford & Howley. If you need any assistance in the future, don’t hesitate to reach out. Enjoy your new home!

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Questions about Bradford and Howley

Which Bradford and Howley office has the most reviews?

St. Albans has the most, with 243 reviews rated 5.0 out of 5, followed by Harpenden with 233.

Where are the Bradford and Howley offices?

The two Bradford and Howley offices, by town:

  • Harpenden: 42 High Street, Harpenden, AL5 2SX
  • St. Albans: 5 The Quadrant, Marshalswick, St. Albans, AL4 9RA
Has Bradford and Howley won any awards?

Yes. In The Trusted Agent 2026 awards: Bradford and Howley, Harpenden won Gold; Bradford and Howley, St. Albans won Gold.

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