Bradford and Howley Harpenden reviews

★★★★★ 5/5

Google

We had an outstanding experience working with this estate agency for both the sale of our home and the purchase of our new one. From start to finish, Sarah, Liam, and Diane were absolutely exceptional. Their professionalism, communication, and attention to detail made what can often be a stressful process feel smooth and well-managed at every stage. They kept us informed throughout, were always available to answer questions, and handled every aspect with efficiency and care. What really stood out was the extra effort they put in to support the lady we were buying from. They went above and beyond to assist her with the administrative side of the process, showing genuine kindness, patience, and dedication to ensuring everything progressed without unnecessary delays. Thanks to their teamwork and commitment, everything went through seamlessly, and we always felt we were in safe hands. We wouldn’t hesitate to recommend Liam, Sarah and Diane to anyone looking to buy or sell a home, they truly deliver a first-class service.

Mrs · 10 April 2026

★★★★★ 5/5

Google

We have recently bought and sold with Bradford & Howley Harpenden. I’ll admit I was initially skeptical about using Bradford & Howley again after a poor experience with staff at their St. Albans branch roughly five years ago when offering on a property. However, the Harpenden team has completely shifted my perspective with their handling of both our sale and purchase. The front-end of the process was remarkably efficient. We had more than 30 viewings in just two weeks, and the team was incredibly accommodating, working around our busy schedule to fit in initial and second viewings without any friction. Sarah Hollik, Senior Sales Associate was standout, her communication was proactive, consistent, and she kept us informed every step of the way. Aside from her professional capability she's also an extremely considerate person and keeps the customer at the centre of every decision she makes. Liam Howley jumped in to assist at the precise moment he was required. When the sale demanded a higher level of attention, Liam stepped up personally to manage escalations, which gave us a lot of confidence during the more stressful parts of the move. In a high-pressure market, they managed our expectations clearly and maintained a professional standard throughout. The only constructive feedback I would like to share was around the Sales Progression. We felt there was a lack of proactivity in this department, and it often felt like things only moved when we stepped in to chase them for critical time-bound movement. That being said, the overall service from the Harpenden office was professional and proactive. They successfully navigated a complex move for us, and I wouldn't hesitate to recommend them as a solid independent local agency.

Rachel · 17 March 2026

★★★★★ 5/5

Google

Review for Sarah Hollick, Bradford & Howley, Harpenden Sarah has been absolutely super-efficient from start to finish with the purchase of a new little house for our family, our mother-in-law’s home following the loss of her husband. Throughout the entire process, Sarah was not only highly professional but genuinely caring and compassionate. She understood the sensitivity of the situation and handled everything with kindness, patience, and respect, which meant the world to us as a family. She went above and beyond at every stage, always keeping us informed and making what could have been a very difficult time feel far more manageable. We truly couldn’t have asked for better support. We would wholeheartedly recommend Sarah and Bradford & Howley to anyone looking for an estate agent who combines efficiency with real human care.

Beverley · 17 February 2026

★★★★★ 5/5

Google

Bradford and Howley have been wonderful all the way through selling our house. They really understand your circumstances and work with you, showing empathy and professionalism. We are so pleased we picked them in what can be a stressful experience. Sarah has been absolutely fantastic and has helped all the way. She is so friendly and kept us up to date. The whole team are amazing

Michelle · 17 February 2026

★★★★★ 5/5

Google

I can’t recommend Myles and Jamie at Bradford & Howley enough. They made the process of selling my home incredibly smooth and stress-free. Their proactive approach and attention to detail meant I was kept in the loop every step of the way. If you want an agent who actually cares, has weekly contact and goes the extra mile, look no further.

Andy · 17 March 2026

★★★★★ 5/5

Google

We used Bradford and Howley to purchase a house for my mother in law in Southdown, Harpenden. Sarah Hollick was perfect to deal with, she was very professional but also considerate and caring towards my mother in law. I would definitely recommend Sarah.

Katie · 21 January 2026

★★★★★ 5/5

Google

Our experience of Bradford & Howley in Harpenden has been really positive. They are very professional, listen and have been incredibly supportive to us. They are not pushy and they will give really useful advice. They are dealing with our sale but have also been really helpful with our purchase. Both Sarah and Liam have gone the extra mile for us. After dealing with a number of other agents whilst house hunting for our next home i have realised how amazing the service is that Bradley & Howley offer and wish we were receiving the same positive experience with other agents.

Jacqueline · 20 November 2024

★★★★★ 5/5

Google

I have owned 3 houses in my life, all bought and sold using the skills and calm guidance of Liam Howley. Forget the big brands, Liam was incredible, personal service all the way and now we live in our dream home which would not have been possible without his help, support, authentic approach and full dedication to getting things done - a rare quality these days. I hope not to move house again, but if I do, I know who I will be calling!

Ross · 22 September 2024

★★★★★ 5/5

Google

I worked with Liam for 8 years. I have worked with many different estate agents and also been the client on a number of occasions too. Leaving this review is easy, Liam is by far the most proactive property professional I know. Not only is he proactive and professional, he does the job with a sense of humility and understands every clients needs are individual. These traits, combined with the marketing, presentation and attention to detail of the BH brand, I cannot recommend Bradford and Howley high enough.

Justin · 22 September 2024

★★★★★ 5/5

Google

Liam was amazing when I sold both my properties through his office. That one to one service. His team was thorough, professional and always got back to me the same day. Liam made the sale of my home during Covid easy and was extremely patient and understanding of my concerns of viewings. I never had to worry about viewings they took charge of that and best of all he dealt with my difficult buyer …. I would certainly recommend Liam 💯

Meena · 22 September 2024

★★★★★ 5/5

Google

Zoe was extremely professional in all interactions, and very efficient at dealing with the modifications required to the initial property brochure, resulting in the property being on the market in double-quick time :-)

Pete · 17 February 2026

★★★★★ 5/5

Facebook

The process of moving has been made much easier by the actions of two people in particular, Sarah Hollick in Harpenden and Cairen Frewin in St Albans. Sarah was always there to help at the beginning of the process and Cairen, who has been amazing, took over once the sale was agreed and is seeing it through to the end. I want to say a huge “ thank you” to both of you!

Wendy · 26 November 2025

★★★★★ 5/5

Google

We have enjoyed a wonderful experience from Sarah Hollick at the St. Albans branch of Bradford & Howley. Throughout the letting journey of our properties in Redbourn, Sarah has shown exemplary professionalism in every aspect of the letting procedures and legalities, she has been a joy to work with and a very understanding and caring Agent, not just for us the Landlord's but also extremely sympathetic and thoughtful towards our Tenants. I have no hesitation in continuing our great relationship with Sarah and Bradford & Howley. Thank you Sarah.

Tom · 24 July 2024

★★★★★ 5/5

Google

We had a number of agents value a property and advise on selling or letting it out. Liam gave some excellent advice. We chose the letting route and Liam and his team at Bradford and Howley suggested what we did and did not need to do to the property, and now manage the letting for us having found a good tenant. We would definitely recommend Liam and his team. Wendy and Mike

Blue · 27 November 2024

★★★★★ 5/5

Google

Sarah is a pleasure to work with. Very attentive, always communicative and gives regular and honest updates, even if there's not much to give! Would definitely recommend over other estate agents in harpenden that I have had experience with.

Ben · 26 November 2025

★★★★★ 5/5

Google

I can only describe our experience with Bradford & Howley as Gold standard. The end to end process has been faultless and seamless. The key things that stand out for us, are their, personalisation, customer focus, reliability, honesty and integrity. It is so nice to see a business that offers all these qualities, it really is a rare thing these days! Keep it B&H and you will continue to go from strength to strength!!

Ben · 17 March 2026

★★★★★ 5/5

Google

I can only strongly recommend working with Bradford & Howley. Liam was super professional at all times. He gave us very good advice, with total honesty, on what steps to take and the estimate he gave us was right for the market. The communication was very smooth throughout the whole process and we are very happy with it. If you need a professional, dedicated and honest to the client, don't hesitate and contact Liam.

Jagoba · 22 September 2024

★★★★★ 5/5

Google

Having done 40+ viewings in Harpenden, it was our first contact with Bradford and Howley that led us to getting our dream home in the area. Right from booking a viewing and visiting for the first time up until completion the team were absolutely brilliant and really felt as invested in it as we were. Special mentions to Sarah, Liam and Cairen who were great throughout the process and are clearly a cohesive team, everyone was always well informed. We couldn’t recommend them enough!

Rich · 26 December 2025

★★★★★ 5/5

Google

We recently sold our home and purchased a new one through Bradford & Howley, and I cannot recommend them highly enough. The sale was challenging and fraught with issues, but the team was absolutely fantastic throughout the entire process. Their professionalism, persistence, and clear communication ensured that we achieved a positive outcome despite the hurdles. A special mention goes to Sarah, Cairen, and Liam, who were exceptional every step of the way. They were proactive, supportive, and always available to answer questions and provide reassurance when things got tough. Their dedication and expertise made a stressful experience so much easier, and we are truly grateful for their hard work. If you’re looking for an estate agent who genuinely cares and goes above and beyond, Bradford & Howley is the one to choose. Thank you for helping us move into our new home!

Joe · 26 November 2025

★★★★★ 5/5

Google

Could not recommend highly enough. The whole team and process was so easy. The marketing was outstanding. They sold our house in the first week. They made sure they knew the house for viewings. Sarah in particular pre sales and shortly after was brilliant. And Cairewen. Post sales has been great. Both responsive and helpful. They sold out last house and would not hesitate to use again.

Emma · 17 March 2026

★★★★★ 5/5

Google

I would highly recommend Bradford & Howley as an estate agent for your house sale. Alex & David at Harpenden branch gave great advice throughout the sales process, from market valuation, all the way through to the agreed sale. Once the sale is agreed I got passed to a sales progressor which was Mandy at St Albans branch, she was super helpful with solicitors, the buyers, and progressing the sale. She was always available for any queries or communications. Thank you Mandy! I would recommend Bradford & Howley and would not hesitate to use them again. Many thanks to all the team! Best wishes, Sam

Sam · 13 February 2024

★★★★★ 5/5

Google

Fantastic service from Sarah, Cairen and the team from the start of my purchase to completion. Would highly recommend them to all.

Dipak · 22 January 2026

★★★★★ 5/5

Google

Firstly, I would like to thank Sarah Hollick, without her, we would not have concluded the rental. Sarah, was very helpful and professional and understanding of the situation that we were dealing with. Her emails were on point and gave us a sense of reassurance during what turned out to be a very stressful time. It's been a pleasure dealing with the Harpenden office as a whole!

Duncan · 24 July 2024

★★★★★ 5/5

Google

I couldn’t be happier with my experience of selling with Bradley & Howley, a special thank you to Liam and Sarah who were absolutely fantastic and went above and beyond. The whole team is incredibly friendly, professional, knowledgeable and they were genuinely committed to selling my home. The entire process was smooth, quick and well managed; I was kept informed and the team were always on hand if I had any queries. I’m incredibly grateful for all their hard work and wouldn’t hesitate in recommending Bradley & Howley if you’re buying or selling in the area.

Rebecca · 12 April 2025