Every review we hold for the Harpenden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service all round, Zoe was very friendly and helpful
Jonny · 17 March 2026
Agent replied · 17 April 2026
Thank you, Jonny Trussell, for your wonderful feedback! We're delighted to hear that you had a great experience with us at Bradford & Howley. Zoe is indeed an asset to our team, and we appreciate your kind words about her friendly and helpful service. We look forward to assisting you again in the future!
★★★★★ 5/5
GoogleA big thank you to Sarah and the sales team at Bradford and Howley.
Thank you for being patient with me. You understood exactly what my needs were and what I was looking for in a property. I am very fussy, and you’ve been very patient with me and managed to find me some fabulous properties to view.
Sue · 1 October 2024
Agent replied · 22 October 2024
Lovely review, thanks Sue. Kind regards, B&H :-)
★★★★★ 5/5
GoogleBradford and Howley helped us to both sell our house and buy our new one. Mandy James was so good that she sold our previous house 3 times in a matter of days. She’s not only fantastic at her job but also compassionate and really cares about her clients working hard to find us our perfect home. We had ultimate trust in Mandy and Bradford and Howley, unlike any other agent we’d come across before. We would definitely use B&H again based on the great service we received
Sammy · 13 June 2023
Agent replied · 12 June 2024
It is always good to read such fantastic feedback. The whole team at Bradford and Howley always work hard to ensure a smooth process from start to finish.
★★★★★ 5/5
GoogleSarah is phenomenal, she consistently went above and beyond in the selling of our property. I wholeheartedly recommend her and her colleagues. Diane was especially helpful too. Her in depth knowledge, insight and passion for selling our house was amazing. Nothing is too much trouble for Team Bradford and Howley. I would use again; for sure…
Keith · 19 October 2024
Agent replied · 22 October 2024
Wow what a lovely review Keith! We are so pleased that you received this level of service, this is what we aim for with our clients. Always here to help! Thanks again! Kind regards, B&H :-)
★★★★★ 5/5
FacebookWe recently sold our mother’s house, and throughout the entire process, Bradford and Howley were exceptional. Liam carried out the initial valuation and set a professional, compassionate tone from the start. He was knowledgeable, realistic, and reassuring, helping us feel confident about the journey ahead. Sarah from the very beginning, was considerate, open, and honest, qualities that made a difficult time feel far more manageable.
It was clear that Sarah genuinely had our best interests at heart. She communicated clearly, kept us informed at every step, and approached every aspect of the sale with integrity and care. Her professionalism, combined with a truly human touch, made all the difference.
We’re incredibly grateful for her support and of course the rest of the team and would not hesitate to recommend Bradford and Howley to anyone looking for a trustworthy and compassionate estate agent.
Julia · 14 July 2025
Agent replied · 26 November 2025
Thank you, Julia - it has been an absolute pleasure assisting you ☺️
★★★★★ 5/5
GoogleI have known Liam Howley for 20 years and his expertise in the housing market is definitely the best. I would not hesitate to sell through Bradford and Howley, they are knowledgeable, honest and trustworthy. Liam is professional and patient and genuinely cares that the house you are interested in is right for you.
Emma · 22 September 2024
Agent replied · 22 October 2024
Thanks so much for the lovely review Emma. Kind regards, B&H :-)
★★★★★ 5/5
GoogleA huge thank you to the Bradford & Howley team, a very professional and smooth process. Regular updates and realistic time scales were always helpful. I was made to feel part of the team with out all the hard work. Trust is always important, which I felt I had throughout. An easy recommendation.
Nathan · 22 September 2024
Agent replied · 22 October 2024
Thank you Nathan! we are pleased that you trusted in our company which is what we strive to provide for our clients. Kind regards, B&H :-)
★★★★★ 5/5
GoogleWOW! Sarah was simply the best ! She was so knowledgeable and professional. Sarah really listened to what I was looking for and found properties that matched my criteria. Her ongoing dedicated support during the whole process from start to finish made everything so much easier . BIG thank you Sarah !!
Alison · 1 October 2024
Agent replied · 22 October 2024
What a lovely review for Sarah! Thanks Alison, we are so pleased that she provided you with a great service. Kind regards, B&H :-)
★★★★★ 5/5
GoogleWe're not yet at the completion stage, but so far our experience with Bradford & Howley Harpenden has been really great - their warm style, their personability and their 'time to chat' approach is just so refreshing. Sarah was amazing from the first time she picked up the phone to me and both Sarah and Liam have been great guiding us through our purchase so far! Thank you B&H and Sarah and Liam.
Fiona · 6 March 2025
★★★★★ 5/5
GoogleLiam and the team were nothing short of exceptional, from start to finish they kept me fully informed on progress and provided fantastic advice on how to maximise my properties potential to optimise its sale . The process was smooth, stress free and highly professional. I wouldn't hesitate to recommend them!
C · 24 September 2024
Agent replied · 22 October 2024
Thanks so much for the review! Always happy to help! Kind regards, B&H :-)
★★★★★ 5/5
GoogleI've bought and sold through Bradford and Howley over the past few years, they have been consistently great and very professional throughout and I can't thank them enough. Liam has been excellent and always been on hand to offer advice and answer any property questions I've had, wouldn't hesitate to recommend!
Jean-philippe · 23 August 2024
Agent replied · 22 October 2024
Wonderful to hear! Thanks so much for taking the time to give your feedback. We are always happy to help. Kind regards, B&H :-)
★★★★★ 5/5
GoogleCairen was very communicative and informative at all stages.
Tom · 26 December 2025
Agent replied · 25 January 2026
Thank you, Tom Butler! We're thrilled to hear that Cairen provided you with excellent communication and information throughout your experience. Your feedback means a lot to us, and we're here to assist you whenever you need. Thanks for choosing Bradford & Howley!
★★★★★ 5/5
GoogleThe level of service through the whole process was excellent. Sarah has been a superstar, there were so many hurdles to overcome and nothing was too much trouble. Regular updates throughout and helped work with the landlord to make changes to support my disability. I can’t rate them highly enough.
Rob · 24 July 2024
Agent replied · 22 October 2024
Thank You for taking the time to write this review Rob, its very much appreciated and we are happy that we have provided you with an excellent service. Kind regards, B&H
★★★★★ 5/5
GoogleI have been looking to sell my flat in London W9, and Mandy James was extremely helpful and knowledgeable in her recommendations. A local agent, part of the GUILD, contacted me the next day to book a valuation, and I received a comprehensive valuation and Sale T&C package two days after that. I was very impressed and would not hesitate to recommend Mandy James to whoever is keen to sell their property quickly and efficiently.PositiveResponsiveness, Quality, Professionalism, Value
K · 13 June 2022
Agent replied · 12 June 2024
Many thanks for the positive comments and feedback. The whole team at Bradford and Howley really appreciate the review.
★★★★★ 5/5
GoogleWhere to start with this review ! From the moment I met Liam to undertake the evaluation to dealing with Sarah it has been very professional and consistent service. They have been both amazing in dealing with the long sale of my flat . I would use them again. Thank you for your help.
Dorina · 26 December 2025
Agent replied · 25 January 2026
Dear Dorina,
Thank you for your wonderful feedback! We're thrilled to hear that you had a … More
★★★★★ 5/5
GoogleSarah has been so helpful with our purchase, she has passion and empathy when dealing with both parties at a very sensitive time. She always had time for us and her love of the job really came through… an ultimate professional, we wish you many happy years with Bradford & Howley.
Richard · 15 June 2024
Agent replied · 22 October 2024
Thanks so much for taking the time to write this! What a lovely review. Kind regards, Sarah :-)
★★★★★ 5/5
GoogleLiam & his team have been fantastic helping me find my next home, they are friendly and responsive. Although Liam is one of the partners its great that I still get to meet him on viewings, he has shown me some really nice houses.
Derek · 22 September 2024
Agent replied · 22 October 2024
Thanks so much Derek! Kind regards, B&H :-)
★★★★★ 5/5
GoogleMandy James showed us an apartment we were viewing on behalf of our daughter. Mandy was on time, helpful, and prepared. She told us the attributes of the property, and gave me a detailed fact sheet. The next day Mandy called me to get my thoughts. In my experience, this is unusual (and expected) in Harpenden, so Mandy stood head and shoulders above the rest. As the conversation closed, Mandy suggested an alternative property to view, and gave me good reasons to consider it. If you want your property sold in a good, professional manner, then I rate Mandy highly.PositiveResponsiveness, Professionalism
Don · 13 June 2021
Agent replied · 12 June 2024
Good afternoon Don, the whole team at Bradford and Howley really appreciate all your comments and were delighted to hear that the experience of dealing with Mandy was such a positive one. Please do not hesitate to contact us again in the future if you require any assistance in your property search.
★★★★★ 5/5
GoogleWe used the Harpenden branch of Bradford and Howley to sell our house recently. Right from the start we found all the staff to be very professional and very responsive to our phone calls and emails. We had regular phone calls to keep us posted on what was happening, even if nothing was happening, they continued to make contact and stay in touch unlike other estate agents.
Very pleasant and friendly staff, in particular John and Amanda who we saw and dealt with a lot. We will use them again if and when we move again.PositiveResponsiveness, Professionalism
Clare · 13 June 2021
Agent replied · 12 June 2024
Thank you for taking the time to leave such a positive review.
★★★★★ 5/5
GoogleWe started our journey with Bradford & Howley followed an extensive chat with Andrew Bradford. His professionalism and realism convinced us to go with B&H.
And although our journey through the sale and then through to completion has been a bit fraught, we have been fantastically well supported by both the sales team in Harpenden (Mandy James, David, and Gareth) and by the sales progressor (Mandy Atkins).
Particularly a thanks to Mandy A, who has been exceptional in the way she held everything together, when a buyer further down our sales chain decided to be a bit difficult just before we were about to exchange across the chain.
Highly recommended estate agent. Would use again but relocating away from Hertfordshire.PositiveResponsiveness, Quality, Professionalism
Chris · 13 June 2021
Agent replied · 12 June 2024
Good afternoon Chris, thank you so much for all your positive comments and for taking the time to review our services. The members of staff mentioned really appreciate your kind words and we would be delighted to help you again at any point in the future.
★★★★★ 5/5
GoogleBradford & Howley have been exceptional. Andrew Bradford met us at the start of our process and has always been on hand to offer a consultative approach. Their guidance truly helped us sell our house. In addition, Mandy Atkins kept us updated, gave advice and helped at every stage to keep things on track. She has been outstanding! I have already recommended their services to friends and wouldn't use any other estate agent in the future. Thank you so much Andrew and Mandy! From the Jackson's.PositiveResponsiveness, Quality, Professionalism, Value
Andrew · 13 June 2021
Agent replied · 12 June 2024
Thank you for the fantastic feedback and for taking the time to write such positive comments. We are delighted that you have already recommended our services and will always endeavour to provide first class customer service.
★★★★★ 5/5
GoogleI have known Liam for over a decade and often contact him for advice about my large residential portfolio. Liam is always extremely helpful and his advice is invaluable and insightful. Liam's staff are extremely helpful too and the customer service is exceptional.
Qadeer · 23 August 2024
Agent replied · 22 October 2024
Its always a pleasure Quadeer, happy to help and chat through any requirements or questions you may have! Kind regards, B&H :-)
★★★★★ 5/5
GoogleWe are very satisfied with Bradford & Howley in purchasing & letting our house in the same time. I have to say Mandy James is a wonderful communicator, very experienced during the process as an estate agent. She is such helpful & supportive in providing us with plenty of useful resources when I have the house redecorated before letting it out. A excellent team from brilliant Bradford & Howley Harpenden!!!PositiveResponsiveness, Quality, Professionalism, Value
J · 13 June 2022
Agent replied · 12 June 2024
Many thanks for sending through such a positive review - your comments are appreciated by the whole team at Bradford and Howley in Harpenden but especially Mandy James.
★★★★★ 5/5
GoogleLiam is always there when I need advice on all things property. He’s an absolute expert on the local market and the general property market. I really appreciate all the advice he has given me and encourage others to reach out!
Jake · 23 August 2024
Agent replied · 22 October 2024
Liam really does know his stuff! Thanks for the review Jake! Kind regards, B&H :-)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.