Trusted Agent profile
★★★★★
475 reviews across 2 offices and 3 platforms
Bradford and Howley has two offices, in St. Albans and Harpenden. Together they have 475 reviews on three platforms, rated 5.0 out of 5 overall.
456
Reviews on Google
All 2 offices
18
Reviews on Facebook
All 2 offices
1
Reviews on Trustpilot
Business-wide
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Bradford and Howley's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bradford and Howley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThankyou Kerry and Cairen - a real pleasure working with you both, appreciate all your help
Thank you, Luke! We're thrilled to hear you had a great experience with Kerry and Cairen. Your appreciation means a lot to us. If you need anything else, feel free to reach out!
5/5
GoogleThank you to all the team at Bradford & Howley for all your help and support during our sale process. Everyone was extremely pleasant and helpful and we were kept well informed at every stage.
Thank you, Veronica! We're thrilled to hear about your positive experience with our team at Bradford & Howley. Your kind words about our support and communication mean a lot to us. We're glad we could assist you during your sale process. If you need anything in the future, don't hesitate to reach out!
5/5
GoogleMark Soanes and his team at Bradford & Howley Marshalswick have been fantastic during the whole process of selling our home. Professional, calm and friendly throughout
Thanks for your kind review Julie! We are so pleased we gave you a great experience. Kind regards, B&H :-)
5/5
GoogleMark and team were very helpful from start to finish. They answered every question, always responded quickly, and went out of their way to help us with every request. Definitely recommend. Very professional, responsive and knowledgeable.
Thank you, Owen! We're thrilled to hear about your positive experience with Mark and the team. Your recommendation means a lot to us, and we're glad we could assist you throughout the process. If you need anything in the future, don't hesitate to reach out!
5/5
GoogleWe’ve been so impressed with Bradford & Howley at every stage of the process. The quality of the marketing was outstanding, the professional photos, property video and aerial drone shots created showcased our home beautifully. Kerry, Mark and the team were professional, friendly, and a pleasure to deal with. As soon as our property went live, they generated a flurry of interest and we received multiple offers. We secured a sale in just over a week, which feels like a record for the area where sales usually take longer. We couldn’t be happier with the service and outcome , highly recommended!
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with Kerry, Mark, and the team at Bradford & Howley. It's wonderful to know that our marketing efforts made a difference in showcasing your home. Congratulations on the quick sale! We appreciate your recommendation and look forward to helping more clients in the future.
5/5
GoogleWe’d like to thank the team at Bradford & Howley (Marshalswick office) for their excellent service, from the initial house visit to the contract follow-up. They responded promptly, understood our needs, and never engaged in hard selling or provided misleading information. Highly recommended.
Thank you for your kind words! We are delighted to hear about your positive experience with Kerry. We will make sure to pass on your feedback to her. If you need any further assistance, feel free to reach out. We are here to help!
5/5
GoogleRating only, no written review.
Thank you, Tuncay Ateş, for your fantastic 5-star review! We're thrilled to hear that you had a great experience with Bradford & Howley. Your support means a lot to us!
5/5
FacebookWe recently sold our mother’s house, and throughout the entire process, Bradford and Howley were exceptional. Liam carried out the initial valuation and set a professional, compassionate tone from the start. He was knowledgeable, realistic, and reassuring, helping us feel confident about the journey ahead. Sarah from the very beginning, was considerate, open, and honest, qualities that made a difficult time feel far more manageable. It was clear that Sarah genuinely had our best interests at heart. She communicated clearly, kept us informed at every step, and approached every aspect of the sale with integrity and care. Her professionalism, combined with a truly human touch, made all the difference. We’re incredibly grateful for her support and of course the rest of the team and would not hesitate to recommend Bradford and Howley to anyone looking for a trustworthy and compassionate estate agent.
Thank you, Julia - it has been an absolute pleasure assisting you ☺️
5/5
GoogleRating only, no written review.
Thank you, Safiye ATEŞ, for your fantastic review! We're thrilled to hear you had a great experience with Bradford & Howley. Your satisfaction is our top priority, and we appreciate your trust in us. If you need anything else, feel free to reach out!
5/5
GoogleWe just sold our property through Bradford & Howley today, and we are so impressed with Mark, who provided an accurate valuation of the house. He was genuine, highly professional, and an absolute pleasure to deal with. Mark took the time to go through the details of the marketing process with us and offered great reassurance. Once we agreed to put the house on the market with B&H, he arranged for a photographer to come within 48 hours to take beautiful photos and a video of the property, including stunning drone shots. Within two weeks of listing the house, Mark arranged the first group viewing, and we received our first offer immediately, followed by a second offer the very next day. We were absolutely delighted to receive two offers in such a short period. Mark was excellent in the negotiation process and ensured we achieved the price we were hoping for. We couldn’t be happier with the service we received from Mark and his team, and we can’t recommend them highly enough to anyone looking to sell their property for maximum value.
Thank you, Mon Thu, for your fantastic review! We're thrilled to hear about your positive experience with Mark and the successful sale of your property. Our team always strives to provide excellent service and achieve the best results for our clients. Your recommendation means a lot to us, and we look forward to assisting more clients in their real estate journeys. Congratulations on your sale!
5/5
GoogleWhen we decided to put our house on the market we really were not sure who to sign on with. However we managed to select 4 local agents to speak with, one of whom was Mark at Bradford and Howley. From the moment I made contact with him, he was kind, understanding and reassuring - most unlike estate agents we have had dealings with in the past! Mark visited our house, went through the marketing process and offered us the reassurance and guidance we were looking for. There were never any hint of any aggressive selling techniques, simply a friendly and thorough approach as to how Bradford and Howley were going to market our property. I particularly like the fact that Bradford and Howley were members of the Guild of Property Professionals, the only estate agents in St. Albans allowed this privilege and the additional benefits and reassurances this title comes with. Once we gave the go ahead for Bradford and Howley to sell our property, within 1 week the photographer had been round, viewings were in place and a solicitor secured. And true to their word, within 5 days of putting our house on the market, we had our first offer on the table, ending up with the luxury of 4 offers from the first 7 viewings! Mark was also extremely pro-active in helping us with the properties we were looking to purchase. Once we had narrowed our options down, he did a search on the properties we were considering to find out their selling history in order to give us a good idea of their current value and what to offer on our chosen property. From signing on the dotted line to accepting an offer on our house, the whole process had taken just 3 weeks so thank you to Mark, Kerry and the team who have got us so far so quickly. You feel like you are our friends who we can come to for help and advice - certainly not the traditional estate agent image! Lets hope you guys can keep up the good work and get to completion within the 6 to 8 week time frame we have agreed! In the meanwhile a big thank you to you all for your efforts so far!
Thank you so much for your wonderful review, Sandra! We're thrilled to hear about your positive experience with Mark and the team at Bradford & Howley. Our goal is to provide a friendly and supportive service, and it's great to know we met your expectations. Congratulations on receiving multiple offers so quickly! We'll continue to work hard to ensure a smooth completion. If you need anything else, please don't hesitate to reach out. We appreciate your trust in us!
5/5
GoogleWe'd like to thank Mark, Kerry and Cairen for all their efforts in selling my mothers house. They were always positive and there to help when needed. Although selling a house is naturally a stressful event they made the process as easy as possible and once we had a sale agreed everything moved in a timely manor. Thanks again!
Thank you, Jason, for your wonderful review! We're thrilled to hear that Mark, Kerry, and Cairen made the selling process smooth for you and your family. We understand how stressful it can be, and we're glad we could help ease that. If you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing Bradford & Howley!
5/5
GoogleI am extremely grateful to my property agent for their exceptional service and dedication in helping me find and purchase my property fulfilling all our requirements and budget, their professionalism are remarkable.
Thank you so much for your kind words, Bob! We're thrilled to hear that our agent was able to meet all your requirements and help you find the perfect property. Your satisfaction is our top priority, and we appreciate your trust in Bradford & Howley. Congratulations on your new home!
5/5
GoogleI found Bradford and Howley Estate Agents to be extremely professional, approachable and helpful throughout the entire process. The team was consistently affable and attentive, making the experience smooth and stress-free. In particular, I would like to highlight Sarah and Liam, who have been absolutely wonderful, their support, clear communication and dedication truly stood out. Highly recommended.
5/5
GoogleStaff were courteous and helpful throughout our whole property sales process, at this Marshalswick branch. We were in direct contact with a number of staff and each had time for our questions and always kept us updated, from property viewings, to the sales process. Including Mark and Kerry. Very happy client, thank you. 👍🙂 …
Thank you, Daniel J, for your fantastic review! We're thrilled to hear that our team, including Mark and Kerry, provided you with courteous and helpful service throughout your property sales process. Keeping our clients updated and addressing their questions is our top priority. We're glad to have made your experience a positive one. Thank you for choosing Bradford & Howley! 👍🙂
5/5
GoogleBradford and Howley in Harpenden have been fantastic! They sold my property within a few days of it going to market, and have been very supportive throughout the process of sale through to completion. The photos, video, and measurements of my property were excellent and all done very professionally. I have really appreciated Sarah and Liam’s support throughout - thank you! The whole team have been responsive and very professional. Wouldn’t hesitate to use Bradford and Howley again.
5/5
GoogleGreat experience so far, Mark, Kerry and Zoe are very easy to deal with and the photographer is really efficient and did a great job.
Thank you for your kind words! We are thrilled to hear that Mark, Kerry, and Zoe provided excellent service and that you are happy with the photographer's work. We look forward to working with you again in the future!
5/5
GoogleMark and team at Bradford and Howley were great during our house search. We were very pleased with their service which led to a successful purchase of a lovely new home.
Thank you for entrusting us with your house search! We're thrilled to hear that you had a positive experience with Mark and the team. Enjoy your new home, and if you need any further assistance in the future, please don't hesitate to reach out.
5/5
GoogleVery helpful always kept me informed about how the sale was progressing. Very friendly, would recommend them
Thank you for your kind words! We always strive to keep our clients informed and provide a friendly service. We appreciate your recommendation and look forward to assisting you again in the future.
5/5
GoogleFirst class service from Mark and his team, who are the benchmark to their competitors in the delivery the full customer service experience.
Thank you for your kind words! We strive to provide top-notch service and are thrilled to hear about your positive experience with Mark and our team. Your satisfaction is our priority, and we look forward to serving you again soon.
5/5
GoogleWe used Bradford & Howley to sell our house and highly recommend them. We found everyone really easy to deal with, friendly and helpful, from Mark's valuation, Kerry and Wendy helping sort viewings (both of our property and ones we were looking to buy) through to Ciaren as our sales progressor who was on it and kept the communication flowing. Thank you folks, Merry Christmas!
Thank you for recommending us! We're thrilled to hear about your positive experience with our team. We're committed to providing excellent service from start to finish. Wishing you a Merry Christmas and happy new home memories.
5/5
GoogleOver the past 5 years, we have had many dealings with Mark & his fantastic team at the Marshalswick branch of Bradford & Howley. The team is very helpful and knowledgeable about the local area, making them a strong choice as your partnered estate agent for the sale and purchase of any property. They are always prompt with communications & meetings and do exactly what they say they will ! We have recommended them multiple times to friends and family and have never been let down with their outstanding service. Special "shout outs" to Mark, Kerry, Olivia, and James. Superb professional service always, thank you.
Thank you for your kind words! We are thrilled to hear about your positive experiences with our team at the Marshalswick branch. Mark, Kerry, Olivia, and James will be delighted to hear your feedback. We appreciate your recommendations and look forward to continuing to provide you with exceptional service. Thank you for choosing Bradford & Howley.
5/5
GoogleI recently had the pleasure of working with the team at Bradford & Howley, Marshalswick, as part of my ongoing purchase. From start to finish, the service provided was exceptional. Mark, my main point of contact, was incredibly helpful, knowledgeable, and always quick to respond to any questions or concerns I had. But what was really important for me - it was Mark's flexibility and willingness to help me and give me chance to view property at times when his own calendar was booked. I also want to mention Kerry and Wendy, who were both fantastic and contributed to our path to this purchase. Overall, I’m extremely satisfied with the service I received, and I would highly recommend Bradford & Howley to anyone looking for expert and dedicated support. Thank you again to the whole team!
Thank you for your kind words! We are delighted to hear about your positive experience with Mark, Kerry, and Wendy. Providing exceptional service and flexibility is our priority, and we are thrilled to have contributed to your property purchase journey. We appreciate your recommendation and look forward to assisting you further in the future.
5/5
GoogleWe've had a really positive experience working with the team in the Marshalswick office - always extremely quick to respond to queries and they have ensured that the purchase has proceeded with ease.
Great to hear! Thanks for taking the time to give us a 5* Review. Kind regards B&H :-)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St. Albans has the most, with 243 reviews rated 5.0 out of 5, followed by Harpenden with 233.
The two Bradford and Howley offices, by town:
Yes. In The Trusted Agent 2026 awards: Bradford and Howley, Harpenden won Gold; Bradford and Howley, St. Albans won Gold.
Tell us what you need and up to 3 trusted local agents will be in touch.
