Trusted Agent profile
★★★★★
475 reviews across 2 offices and 3 platforms
Bradford and Howley has two offices, in St. Albans and Harpenden. Together they have 475 reviews on three platforms, rated 5.0 out of 5 overall.
456
Reviews on Google
All 2 offices
18
Reviews on Facebook
All 2 offices
1
Reviews on Trustpilot
Business-wide
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Bradford and Howley's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bradford and Howley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Bradford and Howley is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Bradford and Howley is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2022.
2022 2 Gold across two branches EA Masters 2022 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
FacebookFantastic estate agent in St Albans ! Liam, Alex, mandy and the rest of the team were all incredible throughout the process. Highly recommend! 10/10 🤩🤩
Thank you for you kind feedback Kate, we really appreciate it.
5/5
FacebookExcellent, efficient, professional and friendly service from all the Bradford and Howley team helping us to arrange a new tenancy for a rental property. Will not hesitate to use them again when the tenancy is up for renewal.
Thank you for your feedback. Enjoy your new home
5/5
GoogleBradford & Howley, have been brilliant with my house sale, just wish I had used them from the start. Thanx kiaran Murphy you were so helpful, friendly & professional. I would definitely recommend Bradford & howley to anybody wishing to buy or sell their property. Madeline MillerPositiveResponsiveness, Quality, Professionalism, Value
Many thanks for leaving such a positive review - the whole time at Bradford and Howley really appreciate your time.
5/5
GoogleI AM VERY HAPPY WITH THE SERVICE THAT I HAVE RECIEVED FROM BRADFORD AND HOWLEY ,AND I HAVE WORKED CLOSELY ON A COUPLE OF OCCASIONS WITH THEIR SALES TEAM NEGOTIATOR CIARAN MURPHY WHO I FOUND TO BE VERY PROFESSIONAL THANKS GEORGE CUFFPositiveResponsiveness, Quality, Professionalism, Value
Thank you, George! We're delighted to hear that you had a positive experience with our sales team negotiator, Ciaran Murphy. We strive to provide exceptional service, and we appreciate your feedback. Looking forward to working with you again in the future!
5/5
GoogleWe have just had an offer accepted on a property and the agents I have been dealing with, specifically Sam and Ciaran from the Marshallswick branch have been great to deal with.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind words! Sam and Ciaran at our Marshallswick branch are dedicated to providing excellent service. We look forward to assisting you further with your property journey.
5/5
GoogleGareth, Sam and Mandy were diligent and proactive throughout my sale and purchase. Would not hesitate to use again.PositiveResponsiveness, Professionalism
Thank you for your kind words! We're thrilled to hear about your positive experience with Gareth, Sam, and Mandy. We look forward to working with you again in the future!
5/5
GoogleWe had the feeling from day one that Gareth and his team were working in our best interest, the information they provided helped us to maximise the selling price and helped the transaction proceed quickly to exchange and completion. Well done and thank you.PositiveProfessionalism
Thank you for your kind words! We always strive to work in our clients' best interests and provide valuable information. We are thrilled to hear that we could help maximize the selling price and facilitate a quick transaction. It was a pleasure working with you. Thank you for choosing us.
5/5
GoogleJust moved into our new home and Ciaran Murphy was a great help, always professional, hard working, polite and pleasure to have him as our estate agent. Would highly recommend Bradford & Howley and thank you again Ciaran! JamiePositiveQuality, Professionalism, Value
Thanks very much for the 5- star feedback, Jamie. Much appreciated. Ciaran.
5/5
GoogleHuge THANK YOU to entire team Bradford and Howley, who made our selling process smooth and seamless. We would like to thank particularly Ciaran Murphy for his help, support and impeccable service throughout whole process. Ciaran is very professional, friendly, patient and always goes extra mile to deliver the best customer service. We would like to continue with you to search for our new forever home now!!!!PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the amazing feedback, Lilia. All the best, Ciaran.
5/5
GoogleRating only, no written review.
Thank you Kirsty - we are delighted you had such a positive experience.
5/5
GoogleGreat service right from the start from valuation by David Lawrence, through viewings with Mandy James, to completion with Mandy Atkins. Thanks to all the team at Harpenden and Marshalswick.
The whole team at Bradford and Howley really appreciate your positive feedback and would be delighted to assist you at any time in the future.
5/5
GoogleWe had excellent and caring service and were kept informed on viewings and potential viewings. We were able to focus on other matters whilst the property was on the market which made the process of selling brilliant.PositiveQuality, Professionalism, Value
Good afternoon, thank you for taking the time to write such a positive review - Bradford and Howley pride themselves on excellent customer service.
5/5
GoogleI had David Lawrence value our property in west common through Bradford and Howley he was very helpful and talked me though each stage of the process giving fantastic advice with excellent and professional service.- Mrs H KaravadraPositiveQuality, Professionalism
We are delighted that you were impressed with the professional service offered by Bradford and Howley.
5/5
GoogleMandy James showed us an apartment we were viewing on behalf of our daughter. Mandy was on time, helpful, and prepared. She told us the attributes of the property, and gave me a detailed fact sheet. The next day Mandy called me to get my thoughts. In my experience, this is unusual (and expected) in Harpenden, so Mandy stood head and shoulders above the rest. As the conversation closed, Mandy suggested an alternative property to view, and gave me good reasons to consider it. If you want your property sold in a good, professional manner, then I rate Mandy highly.PositiveResponsiveness, Professionalism
Good afternoon Don, the whole team at Bradford and Howley really appreciate all your comments and were delighted to hear that the experience of dealing with Mandy was such a positive one. Please do not hesitate to contact us again in the future if you require any assistance in your property search.
5/5
GoogleBradford and Howley helped me move last Summer, after a difficult sequence of gazumping etc. John was unfailingly patient, kind and professional. I am truly grateful - as my new home has been so much more comfortable during lock down, and I have been really appreciating not being stuck where I was before. I can recommend this firm very highly.
Thank you so much for your kind and positive feedback, the whole team at Bradford and Howley work hard to ensure a smooth process from start to finish.
5/5
GoogleGareth was great in arranging our new purchase. In the space of a week he had arranged and carried out a viewing, liased with the owners and had our offer accepted. A great professional service and took the stress out of our decision. I would not hesitate at all in using Bradford and Howley and Gareth againPositiveResponsiveness, Quality, Professionalism
Good afternoon James, thank you for taking the time to write such a positive review. Gareth and and the rest of the Bradford and Howley team really appreciate your kind words and we would be delighted to help you again at any time in the future.
5/5
GoogleWe used the Harpenden branch of Bradford and Howley to sell our house recently. Right from the start we found all the staff to be very professional and very responsive to our phone calls and emails. We had regular phone calls to keep us posted on what was happening, even if nothing was happening, they continued to make contact and stay in touch unlike other estate agents. Very pleasant and friendly staff, in particular John and Amanda who we saw and dealt with a lot. We will use them again if and when we move again.PositiveResponsiveness, Professionalism
Thank you for taking the time to leave such a positive review.
5/5
GoogleWe started our journey with Bradford & Howley followed an extensive chat with Andrew Bradford. His professionalism and realism convinced us to go with B&H. And although our journey through the sale and then through to completion has been a bit fraught, we have been fantastically well supported by both the sales team in Harpenden (Mandy James, David, and Gareth) and by the sales progressor (Mandy Atkins). Particularly a thanks to Mandy A, who has been exceptional in the way she held everything together, when a buyer further down our sales chain decided to be a bit difficult just before we were about to exchange across the chain. Highly recommended estate agent. Would use again but relocating away from Hertfordshire.PositiveResponsiveness, Quality, Professionalism
Good afternoon Chris, thank you so much for all your positive comments and for taking the time to review our services. The members of staff mentioned really appreciate your kind words and we would be delighted to help you again at any point in the future.
5/5
GoogleBradford & Howley have been exceptional. Andrew Bradford met us at the start of our process and has always been on hand to offer a consultative approach. Their guidance truly helped us sell our house. In addition, Mandy Atkins kept us updated, gave advice and helped at every stage to keep things on track. She has been outstanding! I have already recommended their services to friends and wouldn't use any other estate agent in the future. Thank you so much Andrew and Mandy! From the Jackson's.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the fantastic feedback and for taking the time to write such positive comments. We are delighted that you have already recommended our services and will always endeavour to provide first class customer service.
5/5
GoogleVery professional service by Sam and his team. Definitely recommend Bradford & Howley.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind words! We're thrilled to hear that you had a great experience with Sam and the team. We appreciate your recommendation and look forward to serving you again in the future!
5/5
Googleprofessional, helpful and very quick respond by Sam and his team. Definitely recommend Bradford & Howley.
Thank you for your kind words! We are thrilled to hear that you had a positive experience with Sam and our team. We appreciate your recommendation and look forward to serving you again in the future.
5/5
GoogleReally friendly, efficient service with great communication throughout. Myles and Ann in particular were so helpful in fitting us in for viewings and helping us to secure the property we wanted.
Thank you for your kind words! We're thrilled to hear that Myles and Ann provided you with such a positive experience. We strive to offer friendly and efficient service to all our clients. If you need any further assistance in the future, feel free to reach out to us!
5/5
GoogleSam and his team have been very helpful throughout the whole purchase process. Efficient despite Covid restrictions. Good in communication and considerate. Would recommend them.PositiveResponsiveness, Quality, Professionalism
Thank you for your kind words! We're glad we could assist you efficiently despite the challenges. It was a pleasure working with you, and we appreciate your recommendation. Please don't hesitate to reach out if you need anything else in the future!
5/5
GoogleJust sold my home with Bradford & Howley. They managed to get me an asking price offer on the initial open day but the real difference was the support I received from Mandy during the sales process interrupted by COVID! She was with me every step of the way!PositiveResponsiveness, Professionalism
Thank you for choosing Bradford & Howley! We are thrilled to hear about your positive experience with Mandy. Providing exceptional support, especially during challenging times, is our priority. We appreciate your kind words and wish you all the best in your new home!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St. Albans has the most, with 243 reviews rated 5.0 out of 5, followed by Harpenden with 233.
The two Bradford and Howley offices, by town:
Yes. In The Trusted Agent 2026 awards, Harpenden won Gold and St. Albans won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2022.
