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Bovis Homes South West estate agents in Westward Ho, Matford, Stalbridge and 1 more

2.4

★★★★★

564 reviews across 4 offices and 2 platforms

Bovis Homes South West has four offices, in Westward Ho, Matford, Stalbridge and Plymouth. Together they have 564 reviews on two platforms, rated 2.4 out of 5 overall.

Google logo

3.4 / 5

47

Reviews on Google

All 4 offices

Trustpilot logo

517

Reviews on Trustpilot

Business-wide

Our offices

Bovis Homes South West's four offices, most reviewed first. Each has its own page.

Latest reviews from every Bovis Homes South West office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Bovis Homes- Stalbridge, Dorset

Wow a near miss. Having read all the negative reviews, a company that changed its name and no designated email for complaints. This says it all. We were interested in a plot at the location, but despite several visits, Bovis sold the last six 4 bed plots to a housing association. I pity the people who have bought on the open market.End of accounting year in June for Bovis andwanted to get rid of units. They forgot to take down the sales signs!Having read all the negative reviews - Bovis have actually done other people a favour.Sales staff did not even know this and they were the people site! Clueless say no more . Do not buy from Bovis

Chris · 29 April 2024 · Bovis Homes South West Westward Ho

5/5

Google

I moved in last year the build quality is brilliant and the location is really good

Andrew · 15 April 2024 · Bovis Homes South West Matford

5/5

Google

Houses look really modern and very spacious. The sales team were very welcoming and helpful when I visited, and no question seemed too silly. Really useful visit for my house hunting - definitely considering moving here!!

Joseph · 15 April 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Unskilled 'Trades'

Labourers are doing skilled workers jobs on Bovis Homes.As far as they are concerned, if you have a 'Labourer' CSCS card, this makes you a skilled worker to undertake jobs like Bricklaying, Roofing, Carpentry etc.Its no wonder that the homes are so poorly built.The Emmer Green site in Reading is a prime example of £800,000 homes being built by two-bob tradesmen. How the NHBC covers these sites are as equally shocking.

Trevor · 6 April 2024 · Bovis Homes South West Westward Ho

2/5

Google

If Meh we're a place. it's here. Once the contract is signed, you no longer matter. Just shut up and keep paying.

Mr · 26 March 2024 · Bovis Homes South West Stalbridge

1/5

Trustpilot

Do not purchase a property from Bovis…

Do not purchase a property from Bovis Homes or Vistry Group.Despite all the promises they won't follow through on the snags that you flag after completing the purchase. We've been trying to get an issue fixed since August and they constantly delay and deflect.And their Customer Service could not care less.

James · 18 March 2024 · Bovis Homes South West Westward Ho

1/5

Trustpilot

If I could give 0 stars then I would

If I could give 0 stars then I would. Whatever you do, do not buy a house from this company if you want any form of straight forward house buying process. The company are pathetic. They are that bad that they have come off social media. I can only assume that is because of the level of complaints that they would have received!We have been on one of their Linden sites for 2 years now and are still having problems with them.

Gareth · 11 March 2024 · Bovis Homes South West Westward Ho

1/5

Trustpilot

Terrible customer service seems they…

Terrible customer service seems they don’t get there hands dirty when there are complaints about poor workmanship my driveway floods it was installed with no drainage told me the driveway has been installed with In tolerance tarmac is cracking around manhole cover in the process of taking them to court been quoted an average of £4K to replace a driveway they told me to contact NHBC ? Bovis wake up you are liable for your poor workmanship

Annabelle · 6 March 2024 · Bovis Homes South West Westward Ho

1/5

Trustpilot

Several latent defects including

Several latent defects including, knowingly fitting a split toilet waste, loft extraction vents in the wrong place, flexible ducting creased and bent thus full of water, mouldy garage and loft. One issue after another. Poorly built, building standards ignored.

Stuart · 24 February 2024 · Bovis Homes South West Westward Ho

1/5

Trustpilot

The worst builder to buy the property

The worst builder to buy the property. This is my second property with Bovis was expecting better customer service. Since COVID it has gone down, I have just finished 2yrs of warranty period, and I raised some issues before warranty period and one issue just 2 days after the warranty period. Bathroom soft close not in warranty, gaps in between the tiles not in warranty, door color not in warranty. Everything is only valid until 6 to 9mths please look fine prints or check your 2year warranty details before buying with them. None of them they managed to fix. Gutter Pipe came off in storm, customer service came back saying, oh you have just finished your 2yrs period and it was just by 2days. The damage was happened in warranty period still they wont fix it. Never agreed with any issues like uneven soil in the garden. Any one buying property look for better builder, though most of them in Milton Keynes are the same, ripping of people.

Sandeep · 8 February 2024 · Bovis Homes South West Westward Ho

1/5

Trustpilot

the worst builders in the UK

They are the worst builders in the UK. They use very cheap materials for thier new builds. We bought a house within 6months the windows were blown out. We called them to repair it even though there’s a warranty they refused. All home owners on my street have their baths rusted within 3 years of purchasing a new build including mine. They used wrong doors for the whole estate. A real joke. They are horrible!

Audrey · 6 February 2024 · Bovis Homes South West Westward Ho

1/5

Trustpilot

Cowboys

There not selling their homes cause their cowboys, the entire company is the shambles, from houses, to gardens to roads, to attitudes, to the shi**iest of customer service their all deffo in sync with their not giving a hoot attitude, reuin your personal propertie I.e cars ect with the diabolical roads they balls up and have to rip up near enough on a daily basis the local council won't even adopt the roads yet as they're in a sorry state, houses are not much better either. Best advice is avoid avoid avoid. These also go by the name of linden homes. countryside homes, and countryside partnership.I've put today's date however this has been ongoing since november 2021 and is still ongoing their utterly vulger.

David · 5 February 2024 · Bovis Homes South West Westward Ho

1/5

Trustpilot

Cowboy outfit.

Cowboy outfit.The appalling build quality, cheap materials and shoddy workmanship is "surpassed" only by the most appalling, dismissive, inept after sales service you could imagine.

Hove · 30 January 2024 · Bovis Homes South West Westward Ho

2/5

Trustpilot

Sean was Awful

A sales advisor named Sean in the Warwickshire area made my experience horrible. I don't have any issues with the house, the build is great. But Sean was horrendous. 1. Flooring was included in my sale. It was in the contract.2. Sean let's me pick the flooring.3. View the house before completion, the floor was wrong. 4. Sean says there must have been an error on his end, I will either get an offer for money compensation or floor will be corrected. 5. 1 hr after speaking to him, he tells me bovis won't correct the floor or offer money entitlement. I raise it to the Director named Katy.6. They both tell me it is what it is I have no entitlement to the floor being corrected. We go back and forth arguing for 3 weeks.7. A few days before completion he phones me to apologise and that his actions aren't an accurate representation of Bovis Homes. The flooring will be corrected. This was due to the intervention of a different Director without whom I would have had to take them to a small claims court.8. After a month of not hearing back from Sean regarding snags or flooring correction, I find out he has left the business and my emails had not been received.Other New Build companies do not hire this sales advisor.

Elisa · 30 January 2024 · Bovis Homes South West Westward Ho

5/5

Trustpilot

Would definitely buy Bovis/Vistry Again

We bought our home in October 2022and can’t quite believe some of the reviews. We reserved in May had the most amazing point of contact Flip who guided us through step by step she was even brilliant after we completed. Marius our site manager whilst he was still here was incredibly good at getting our snagging sorted for us, we had relatively few issues (most were decorative) and was all signed off by Christmas. Before we moved in we had an independent snagger (a must for any new build purchase) he told us it was well built but the decor on the top floor was rushed- this was all addressed as part of snagging. I have had to speak with the customer service team about a couple of bits and so far they have been very good shout out especially to Charlie and Toni. Both have been very customer driven which is refreshing, especially Toni who kept me updated regularly and showed great empathy- really impressed! Based on our experience so far I would definitely buy Bovis/Vistry again!

Charlotte · 17 January 2024 · Bovis Homes South West Westward Ho

5/5

Trustpilot

The Gateway Bexhill-On-Sea

The gateway is a very nice development in a lovely location in Bexhill-On-Sea.I purchased a two bedroom terraced house and had excellent help throughout the process from Jeremy and the other staff. I am very happy with the house, it is a lovely space and seems well built.Bovis has been extremely accommodating throughout the purchasing process. Five stars from me.

Mr · 16 December 2023 · Bovis Homes South West Westward Ho

1/5

Trustpilot

Not happy

I have been in talks with Bovis for months now regarding the horrific quality of our kitchen. The doors don’t shut properly, a (heavy) drawer front has come off (falling onto my 2 year old daughters head as it did) and it cannot withstand normal family life. It already needs replacing after 1 year and Bovis are not offering an agreeable solution, instead they’re trying to plaster over the problem until our warranty runs out and are trying to gaslight me by not listening to the actual problems when I explain. I would like this sorted asap as we paid a premium price for our property.

Holly · 27 October 2023 · Bovis Homes South West Westward Ho

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Questions about Bovis Homes South West

Which Bovis Homes South West office has the most reviews?

Westward Ho has the most, with 525 reviews rated 2.3 out of 5, followed by Matford with 520.

Where are the Bovis Homes South West offices?

The four Bovis Homes South West offices, by town:

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