Trusted Agent profile

Bovis Homes South West estate agents in Westward Ho, Matford, Stalbridge and 1 more

2.4

★★★★★

564 reviews across 4 offices and 2 platforms

Bovis Homes South West has four offices, in Westward Ho, Matford, Stalbridge and Plymouth. Together they have 564 reviews on two platforms, rated 2.4 out of 5 overall.

Google logo

3.4 / 5

47

Reviews on Google

All 4 offices

Trustpilot logo

517

Reviews on Trustpilot

Business-wide

Our offices

Bovis Homes South West's four offices, most reviewed first. Each has its own page.

Latest reviews from every Bovis Homes South West office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Harassing

I have never contacted and never given my details to Bovis Homes. I received many SMSs from them yesterday. After deleting, I still received SMSs four times per day. Only the salesmen of Pxxxxxxxx Homes and Gxxxxxx Homes know my telephone number and I am searching a new home recently. Gxxxxxx Homes has been my partner for three years. I believe Gxxxxxxx. My friends and my family have not received SMSs. Do you have the same experience as mine? If yes, you should write down a review and we will know what is happened.

Hokit · 12 October 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Four unsolicited texts in the space of…

Four unsolicited texts in the space of two hours is almost harassment. How they got my number is beyond me but I will never engage with this bunch of cowboys.

Michael · 11 October 2024 · Bovis Homes South West Matford

1/5

Google

Anything like our past experience, then terrible doesn't begin to describe them!

Pete · 17 September 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Won't be purchasing another new build…

I won't be purchasing another new build from Bovis. Water seeped through the front door and utility room because they weren't properly sealed. No one bothered to ensure that the garden was the same as the other properties. The list of issues just goes on and on.

CutelittleGertie · 14 September 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Review of Bovis Homes (Edwalton Fields) and Avant Homes (Ruddington)

I had a disappointing experience with Bovis Homes at Edwalton Fields. One major issue was their pricing tactics. For example, they may list a house for £500,000, increase the price to £550,000, and then offer £20,000 as an "incentive," making it appear like you're getting a deal. However, this is misleading. They also claimed that their Area Director was offering a "really good price," but it felt like more of a sales tactic than genuine value. I strongly advise doing thorough research on the local market and not getting swayed by these so-called incentives.Additionally, I found that Bovis and Linden Homes were not reliable when the house was in the reserved stage. They didn’t complete the work as promised, leaving us in a difficult position.In contrast, my experience with Avant Homes in Ruddington was much more positive. They provided genuine support, offered fair pricing, and were willing to accommodate our needs. I highly recommend considering Avant if you're looking for a home in the area.

Andy · 5 September 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Terrible judgement and information

Terrible judgement and information from Ben houghton

Ben · 21 August 2024 · Bovis Homes South West Matford

5/5

Trustpilot

We purchased our Bovis Home in 2022

We purchased our Bovis Home in 2022. It's a beautiful house with plenty of space, a perfect floor plan, and a dream kitchen. The garden is an ideal size, and the quality of the house is amazing. It stays warm during the winter months, and our utility bills are very low. Our family has lived here for almost two years and we couldn't be happier. Having experienced new builds from other builders, I can confidently say that Bovis is number one. If you're considering a new home, I highly recommend Bovis. I've received numerous compliments from guests about the quality and beauty of our home. P.S. These are my personal thoughts, and I wanted to share my positive experience with these builders. No one has asked me to write this review.

Marita · 21 August 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Do not purchase a property from Bovis Twigworth Gloucester Gloucester

Do not purchase a property from Bovis Homes or Vistry Group.We've been trying to get an issue fixed since January 2023 related to grasscrete and they constantly delay and deflect. They don't read our emails as everytime we need to remind and explain the issues with the senior authority again and again. They deserve Zero stars. No heating and hot water for more than 20 days when they handed over the keys keys during severe winter in November and December 2023.And their Customer Service is worst.

.Siva · 17 August 2024 · Bovis Homes South West Matford

5/5

Trustpilot

Excellent personal service

Excellent personal service throughout the purchase of my daughter,s new home. Morpeth Close Peterborough. Nina, Callum, on fact every single person involved went that extra mile. Nothing too much trouble, polite, reassuring, respectful, cheerful. Can, t praise all involved enough. A big thank you.

Lesley · 19 July 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Terrible builders and awful customer…

Terrible builders and awful customer service. They built a drive that we can’t park on as our car bottoms out but they won’t put it right because we are beyond warranty due to having a higher car. Don’t touch with a barge pole

Heidi · 10 July 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Run the fleecehold scam - run a mile

Sell properties as "freehold", but employ the fleecehold scam where you have what is effectively leasehold but with "ground maintenance" that you don't receive or poor value. The scam has less legal limits than leasehold too, so its run pretty much as an extortion racket. They have a restriction on the deeds, meaning they can demand whatever they want to allow changes or sale of the property.

Tota · 4 July 2024 · Bovis Homes South West Matford

3/5

Trustpilot

Please find below Mr Jago's response.

Please find below Mr Jago's response.In future would Bovis Vestry be kind enough to make it clear to anyone intending to buy a new house that nearby tenants may well have the right to treat what had appeared to be communal land as they chose ?Hi Gerald, The information I’ve been given regarding the area next to Flat 1 is as follows: The original planting scheme set out by the Builders/Landscapers does not need to be adhered to once the buildings are completed. The land owners (Southern Housing in this case) are free to do with the land as they see fit providing it keeps in line with local planning legislation. Going forward with this, I have asked my team to keep the weeds under control and have the area maintained on the fortnightly visits when required. If any landscaping/planting to the area is to be carried out, it is Southern Housings decision to do so and would be in consultation with our residents.Simon Jago Estate Services Manager

Gerald · 29 June 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Don't believe a word they say

Told the house will be ready at the end of April, then mid May, then end of May, then end of June. Today told end of July with a baby due in two weeks. Disgrace of a company!

Gavin · 19 June 2024 · Bovis Homes South West Matford

5/5

Trustpilot

Our experience Bovis homes ⭐️🙌🏽

Our whole experience with the team at Bovis homes at the Cornish Quarter Wadebridge Cornwall has been exceptional from the moment we first enquired about the development, then deciding to buy with home exchange. The guidance, support and every little detail along the way they covered. The quality of the finish of our new home is outstanding and moving day went so smooth with handover of keys, our welcome banner on the door, a moving in hamper, orchid and bottle of bubbles waiting in our brand new house. I wouldn’t hesitate one minute to recommend to anyone looking to buy a new build with Bovis. Thank you so much! 🏠⭐️🙏🏽

Paul · 13 June 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Bovis installed a new LED street light…

Bovis installed a new LED street light next to my property and it is so bright that it is intrusive and shines into my property and into my house windows.I have been emailing them for over 6 months now and they have now said they can't do anything about it. The contact is customerservice.cotswolds...This is not "Customer Service" its a joke. Based on my experience, I will never buy a Bovis house ever again and actively influence people I know, not to.Shocking service...their rating on Trust pilot is well deserved.

Gavin · 12 June 2024 · Bovis Homes South West Westward Ho

1/5

Trustpilot

Shambolic. AVOID BOVIS HOMES

Shambolic, the state of the plumbing in our house is embarrassing. House is only 6 years old, we’ve had two major leaks. These have ruined the downstairs bathroom & kitchen. Excessive mould has ruined walls and skirting boards. We’ve also had glass crack in a bedroom window after 1 year of being here. The garden is a state, barely enough soil to cover the crap they’ve tried burying in the garden instead of removing it properly. Rushed build with half assed effort. Bathtub must of been used for rubbish during the build because it’s still all sat behind the bath panel. DO NOT BUY A BOVIS HOME!!!!

Liam · 9 June 2024 · Bovis Homes South West Matford

1/5

Trustpilot

Stolen our money

They have not returned our £1000 deposit. We reserved a slot here but were then put off by so many online reviews about Bovis. We cancelled within the 14 day cooling off period and were pressured and called many times to try to change our mind they even tried to say we would only get half back which is illegal. We were eventually told it would back in our account with 5 to 7 working days this has been and gone. Each time I email to ask I get told thay have chased it up. Very quick to take our money and pressure us but so far not got our money back. Shame on you Bovis. I will update if and when we get our money back.

Adam · 25 May 2024 · Bovis Homes South West Westward Ho

1/5

Google

My partner and I moved to Sherford in June 2022 after purchasing a Bovis home. After 2 months of moving in 2 of the clauses in the transfer were broken and Bovis didn’t care at all. We have a fence on our driveway which isn’t supposed to be there in accordance with the transfer and it restricts us that much we can’t get our baby boy out the car. I have now been chasing the customer care team for the last 7 months and it is now effecting my remortgage. Paul Brodie the customer care manager has said the legal team can’t deal with a covenance due to a response they had. I was supposed to receive a phone call from their director Emma Warden-Nevins and never received that phone call. They created these clauses to protect us when we buy these houses and I feel we have bought this house under false pretences and completely left in the dark. Our house is now struggling to get a remortgage and it has effected the value of the property because the transfers have been broken.

Jordan · 19 May 2024 · Bovis Homes South West Plymouth

1/5

Trustpilot

Most underhanded evil people

Most underhanded evil people. You buy a house only for them to sell it to a preferred cash buyer anyway. Completely untrustworthy in every way

David · 5 May 2024 · Bovis Homes South West Westward Ho

1/5

Trustpilot

Do not buy Bovis Home!

Worst purchase ever made. It was supposed to be dream home instead it's daily nightmare!I have been with them back and forth about the noisy stairs. Today i've had a carpenter around and they said no amount of screws into stair thread and caulk will fix the issue. There are significant construction issues with the stairs and they can repair it properly but cannot guarantee cost will not match the cost of the new staircase! One of the most expensive item in an expensive home!Bovis customer service is useless, they cannot find the email trails and issues raised. I've been in the home for barely 5 years and i cannot say they have resolved any given issue properly once!Front door looked at million times and replaced once - well looks like need another replacing.Dealing with Bovis Homes it's a full time job and you are being conned.

Mag · 2 May 2024 · Bovis Homes South West Westward Ho

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Questions about Bovis Homes South West

Which Bovis Homes South West office has the most reviews?

Westward Ho has the most, with 525 reviews rated 2.3 out of 5, followed by Matford with 520.

Where are the Bovis Homes South West offices?

The four Bovis Homes South West offices, by town:

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