Trusted Agent profile

Bovis Homes Cotswolds estate agents in Twigworth and Cheltenham

2.5

★★★★★

551 reviews across 2 offices and 2 platforms

Bovis Homes Cotswolds has two offices, in Twigworth and Cheltenham. Together they have 551 reviews on two platforms, rated 2.5 out of 5 overall.

Google logo

4.6 / 5

38

Reviews on Google

All 2 offices

Trustpilot logo

513

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Bovis Homes Cotswolds's two offices, most reviewed first. Each has its own page.

Latest reviews from every Bovis Homes Cotswolds office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

Do not buy Bovis Home!

Worst purchase ever made. It was supposed to be dream home instead it's daily nightmare!I have been with them back and forth about the noisy stairs. Today i've had a carpenter around and they said no amount of screws into stair thread and caulk will fix the issue. There are significant construction issues with the stairs and they can repair it properly but cannot guarantee cost will not match the cost of the new staircase! One of the most expensive item in an expensive home!Bovis customer service is useless, they cannot find the email trails and issues raised. I've been in the home for barely 5 years and i cannot say they have resolved any given issue properly once!Front door looked at million times and replaced once - well looks like need another replacing.Dealing with Bovis Homes it's a full time job and you are being conned.

Mag · 2 May 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Bovis Homes- Stalbridge, Dorset

Wow a near miss. Having read all the negative reviews, a company that changed its name and no designated email for complaints. This says it all. We were interested in a plot at the location, but despite several visits, Bovis sold the last six 4 bed plots to a housing association. I pity the people who have bought on the open market.End of accounting year in June for Bovis andwanted to get rid of units. They forgot to take down the sales signs!Having read all the negative reviews - Bovis have actually done other people a favour.Sales staff did not even know this and they were the people site! Clueless say no more . Do not buy from Bovis

Chris · 29 April 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Unskilled 'Trades'

Labourers are doing skilled workers jobs on Bovis Homes.As far as they are concerned, if you have a 'Labourer' CSCS card, this makes you a skilled worker to undertake jobs like Bricklaying, Roofing, Carpentry etc.Its no wonder that the homes are so poorly built.The Emmer Green site in Reading is a prime example of £800,000 homes being built by two-bob tradesmen. How the NHBC covers these sites are as equally shocking.

Trevor · 6 April 2024 · Bovis Homes Cotswolds Cheltenham

5/5

Google

The team at Bovis are so lovely and the development is looking fantastic so far. Can't wait to move in :)

Jade · 28 March 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Do not purchase a property from Bovis…

Do not purchase a property from Bovis Homes or Vistry Group.Despite all the promises they won't follow through on the snags that you flag after completing the purchase. We've been trying to get an issue fixed since August and they constantly delay and deflect.And their Customer Service could not care less.

James · 18 March 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

If I could give 0 stars then I would

If I could give 0 stars then I would. Whatever you do, do not buy a house from this company if you want any form of straight forward house buying process. The company are pathetic. They are that bad that they have come off social media. I can only assume that is because of the level of complaints that they would have received!We have been on one of their Linden sites for 2 years now and are still having problems with them.

Gareth · 11 March 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Terrible customer service seems they…

Terrible customer service seems they don’t get there hands dirty when there are complaints about poor workmanship my driveway floods it was installed with no drainage told me the driveway has been installed with In tolerance tarmac is cracking around manhole cover in the process of taking them to court been quoted an average of £4K to replace a driveway they told me to contact NHBC ? Bovis wake up you are liable for your poor workmanship

Annabelle · 6 March 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Several latent defects including

Several latent defects including, knowingly fitting a split toilet waste, loft extraction vents in the wrong place, flexible ducting creased and bent thus full of water, mouldy garage and loft. One issue after another. Poorly built, building standards ignored.

Stuart · 24 February 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

the worst builders in the UK

They are the worst builders in the UK. They use very cheap materials for thier new builds. We bought a house within 6months the windows were blown out. We called them to repair it even though there’s a warranty they refused. All home owners on my street have their baths rusted within 3 years of purchasing a new build including mine. They used wrong doors for the whole estate. A real joke. They are horrible!

Audrey · 6 February 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Cowboys

There not selling their homes cause their cowboys, the entire company is the shambles, from houses, to gardens to roads, to attitudes, to the shi**iest of customer service their all deffo in sync with their not giving a hoot attitude, reuin your personal propertie I.e cars ect with the diabolical roads they balls up and have to rip up near enough on a daily basis the local council won't even adopt the roads yet as they're in a sorry state, houses are not much better either. Best advice is avoid avoid avoid. These also go by the name of linden homes. countryside homes, and countryside partnership.I've put today's date however this has been ongoing since november 2021 and is still ongoing their utterly vulger.

David · 5 February 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Cowboy outfit.

Cowboy outfit.The appalling build quality, cheap materials and shoddy workmanship is "surpassed" only by the most appalling, dismissive, inept after sales service you could imagine.

Hove · 30 January 2024 · Bovis Homes Cotswolds Cheltenham

2/5

Trustpilot

Sean was Awful

A sales advisor named Sean in the Warwickshire area made my experience horrible. I don't have any issues with the house, the build is great. But Sean was horrendous. 1. Flooring was included in my sale. It was in the contract.2. Sean let's me pick the flooring.3. View the house before completion, the floor was wrong. 4. Sean says there must have been an error on his end, I will either get an offer for money compensation or floor will be corrected. 5. 1 hr after speaking to him, he tells me bovis won't correct the floor or offer money entitlement. I raise it to the Director named Katy.6. They both tell me it is what it is I have no entitlement to the floor being corrected. We go back and forth arguing for 3 weeks.7. A few days before completion he phones me to apologise and that his actions aren't an accurate representation of Bovis Homes. The flooring will be corrected. This was due to the intervention of a different Director without whom I would have had to take them to a small claims court.8. After a month of not hearing back from Sean regarding snags or flooring correction, I find out he has left the business and my emails had not been received.Other New Build companies do not hire this sales advisor.

Elisa · 30 January 2024 · Bovis Homes Cotswolds Cheltenham

5/5

Trustpilot

Would definitely buy Bovis/Vistry Again

We bought our home in October 2022and can’t quite believe some of the reviews. We reserved in May had the most amazing point of contact Flip who guided us through step by step she was even brilliant after we completed. Marius our site manager whilst he was still here was incredibly good at getting our snagging sorted for us, we had relatively few issues (most were decorative) and was all signed off by Christmas. Before we moved in we had an independent snagger (a must for any new build purchase) he told us it was well built but the decor on the top floor was rushed- this was all addressed as part of snagging. I have had to speak with the customer service team about a couple of bits and so far they have been very good shout out especially to Charlie and Toni. Both have been very customer driven which is refreshing, especially Toni who kept me updated regularly and showed great empathy- really impressed! Based on our experience so far I would definitely buy Bovis/Vistry again!

Charlotte · 17 January 2024 · Bovis Homes Cotswolds Cheltenham

5/5

Trustpilot

The Gateway Bexhill-On-Sea

The gateway is a very nice development in a lovely location in Bexhill-On-Sea.I purchased a two bedroom terraced house and had excellent help throughout the process from Jeremy and the other staff. I am very happy with the house, it is a lovely space and seems well built.Bovis has been extremely accommodating throughout the purchasing process. Five stars from me.

Mr · 16 December 2023 · Bovis Homes Cotswolds Cheltenham

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Bovis Homes Cotswolds

Which Bovis Homes Cotswolds office has the most reviews?

Twigworth has the most, with 526 reviews rated 2.4 out of 5, followed by Cheltenham with 514.

Where are the Bovis Homes Cotswolds offices?

The two Bovis Homes Cotswolds offices, by town:

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent