Trusted Agent profile
★★★★★
551 reviews across 2 offices and 2 platforms
Bovis Homes Cotswolds has two offices, in Twigworth and Cheltenham. Together they have 551 reviews on two platforms, rated 2.5 out of 5 overall.
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Bovis Homes Cotswolds's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotReally helpful staff.
Rating only, no written review.
Hi Customer, Thank you for taking the time to leave us a review. We are glad you found our staff helpful and we will be sure to pass your review onto the team! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotVery friendly sales person
Very friendly sales person. Quality of service throughout the process was good.
Hi Harry, We're glad you enjoyed your experience and that our salesperson was friendly and helpful. Thank you for your positive feedback and time! Kind Regards, Kobi Bovis Homes
1/5
TrustpilotTime wasters
Wasted my time for 2 months, after booking a property. Suddenly came and said the house was sold to another person and they can only apologise. Still in a shock.
Hi Farzad, Thank you for sharing your feedback. We reached out to request additional information to better understand your experience, but unfortunately, we did not receive a response. Please feel free to update your review with further details so we can address your concerns more effectively. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotStraightforward
Straightforward, enjoyable experience with Sian.
5/5
TrustpilotThe experience from start to finish has…
The experience from start to finish has been great.
5/5
TrustpilotHad a lovely experience with bovis…
Had a lovely experience with bovis homes in ramsey, start to finish was great , communication was spot on , ami was so helpful and helped our move run smoothly, John the builder done everything asked of him and more, 5stars all round , thank you
Hi Lorna Carey, We're happy to hear that your experience in Ramsey was great from start to finish. We appreciate your positive feedback regarding our communication and assistance with your move. Thank you for your 5-star rating! Kind Regards, Kobi Bovis Homes
2/5
TrustpilotFive stars for Matt the sales…
Five stars for Matt the sales consultant he did a fantastic job from start to finish he’s honest and genuine. I highly recommend him and would buy again from him.
5/5
TrustpilotGood Customer Service
Just used Bovis Homes in Sawtry to buy my daughter’s first home. All the staff were very knowledgeable and went above and beyond to accommodate all our wishes. Everything went smoothly from start to finish and we were kept in the loop every step of the way. We dealt with Matt Earith, Sales Consultant the majority of the time. He made the house buying process a breeze and would highly recommend him.
Hi Debbie, We're happy to hear that the purchase of your daughter's first home went smoothly. It's great to know that our team was knowledgeable and accommodating, making the process a breeze for you. We appreciate your recommendation. Kind Regards, Kobi Bovis Homes
2/5
Trustpilot5 stars for Matt our sales consultant…
5 stars for Matt our sales consultant was great, went above and beyond for us.
5/5
Trustpilot5/5 for our experience
5/5 for our experience! Ami was absolutely brilliant & worked so hard to get us to have our dream home! Highly recommend Bovis homes. Very friendly, helpful & nothing was ever too much.
Hi Laura, We're happy to hear that you had such a positive experience! It's wonderful knowing we could help you achieve your dream home. Thank you for recommending us! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotCharlotte Bideford pastures
Reserved a new home here yesterday.
Hi Jon Turner, We're happy to hear that your new home reservation went smoothly! We appreciate your kind words regarding the assistance you received. Thank you for your feedback! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotPeter at Coronation Fields development…
Peter at Coronation Fields development has been absolutely brilliant from day one! At our very first appointment, he gave us a great tour around the Coronation Fields development, and since then he has been there to guide us every step of the way.
Hi Saurav, We're happy to hear that your experience at Coronation Fields has been so positive! It's great to know that the team provided excellent support throughout your journey, from the initial tour to the 1st fix site visit. We appreciate your kind words and are glad we could make the process exciting and well-supported for you. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotKnowledgeable and experienced
Knowledgeable and experienced. Pleasure to deal with.
Hi Anna, We're glad you found our team knowledgeable and experienced. Thank you for your positive feedback, we appreciate it. Kind Regards, Kobi Bovis Homes
5/5
GoogleRating only, no written review.
5/5
TrustpilotBovis back on top
A great build house from someone who’s in the trade I got to say fantastic home
5/5
TrustpilotBrimington Heights review
Ellie the sales consultant was very helpful and accommodating with any requests for viewings as well as taking time to discuss options and choices. The site manager and assistant site manager also very helpful. All in all nothing was any trouble and I feel confident any issues moving forward will be addressed and resolved quickly.
5/5
GoogleRating only, no written review.
5/5
TrustpilotWe have recently bought our first home…
We have recently bought our first home with Bovis and can honestly say everyone has been amazing, Jenny, Jonathan and Pete at Greenwell Park have gone above and beyond and made the whole process so much easier.
1/5
TrustpilotHouse put together with little care and…
House put together with little care and effort once they have your money, you have to fight to get snags done and often refuse just because they can!
5/5
TrustpilotExcellent customer service
We had the most incredible experience with Bovis. Nina was informative, passionate and just a wonderfully enthusiastic and knowledgeable woman. We had a rocky start with our solicitors with regards to our sale, but even that was no trouble for Nina. She was there every step of the way ready to push everything forward at every opportunity.
5/5
TrustpilotGreat customer service
I am in a processes of buying my first house at Bovis homes-The Atrium- Overstone so far customer service from the sale team has been great especially Jen. I hope i will not have any issues after once the house is completed. Rating 5 stars based on the customer services so far.
1/5
TrustpilotDo not buy a house from this company
Do not buy a house from this company! You will be left in a substandard property.
1/5
TrustpilotAvoid Bovis now Vistry at all costs
Houses basically fall apart.
1/5
TrustpilotMisleading Communication and Poor Customer Service - A Disappointing Experience
I recently attempted to purchase a property with Bovis Homes On the Greenwell Park development in Garforth, Leeds and the experience was extremely disappointing from start to finish.Initially, we found a plot we really liked and were told part-exchange was an option, only to later be informed that it wasn't available due to our proximity to a railway station. The sales representative refused to tell me this over the phone and insisted on an in-person meeting, despite knowing I was working 70 miles away at the time. Communication was nearly non-existent outside of her Thursday to Saturday shifts, and none of the regional offices would answer their phones.Determined to move forward, we immediately put our house on the market and managed to sell it within 6 days, above the asking price. Despite proving our affordability multiple times, and after being repeatedly assured by Bovis that the property was ours, we were blindsided. Following the "Meet the Builder" meeting (where the builder couldn't answer any of my questions), we were told to pay the £1,000 reservation fee. However, when we logged into the portal, it was completely empty. After several unanswered emails and phone calls, we discovered that, on the very day we met with the builder, Bovis had quietly decided to place the house into their share portfolio, making it unavailable for sale.Bovis did offer us a different property of the same build, but the alternative plot was far less desirable. In the end, it felt like we dodged a bullet. While I understand that things can change, the complete lack of transparency, poor communication, and misleading assurances made this process unnecessarily stressful. For anyone considering buying from Bovis Homes, I urge you to thoroughly read reviews and be cautious. Our experience has left us with a deep sense of frustration and disappointment.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Twigworth has the most, with 526 reviews rated 2.4 out of 5, followed by Cheltenham with 514.
The two Bovis Homes Cotswolds offices, by town:
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