Trusted Agent profile

Bovis Homes Cotswolds estate agents in Twigworth and Cheltenham

2.5

★★★★★

551 reviews across 2 offices and 2 platforms

Bovis Homes Cotswolds has two offices, in Twigworth and Cheltenham. Together they have 551 reviews on two platforms, rated 2.5 out of 5 overall.

Google logo

4.6 / 5

38

Reviews on Google

All 2 offices

Trustpilot logo

513

Reviews on Trustpilot

Business-wide

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Our offices

Bovis Homes Cotswolds's two offices, most reviewed first. Each has its own page.

Latest reviews from every Bovis Homes Cotswolds office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

We've purchased via bovis in…

We've purchased via bovis in Kidderminster, now I can only talk for myself and we're really pleased with our purchase, I've had a snagger in and they found 6 trivial mistakes, bovis foreman has put 2 of them right, that's just asking and before I put my 2 week snagging list in, they have taken my rubbish away and been really helpful, I can see all these poor reviews but in my experience bovis have been spot on , Rhys and Bob the forepeople on site have gone above and beyond and the sales girls Leslie, Yvonne and Carol superb, you always have problems with a new build but in my experience these people I've mentioned have been great

Lee · 27 October 2024 · Bovis Homes Cotswolds Twigworth

5/5

Trustpilot

Customer centric Bovis Homes!

Following some serious searching for our forever home, I came across developer Bovis Homes. I went online and booked a catch up at a Wellingborough site. Mandy Tomlin demonstrated customer centricity and excellence from the word go. She show cased her experience dealing with clients ensuring we took the most smooth route towards getting all our questions answered with the upmost clarity. Mandy also collaborated with stakeholders ‘Mortgages First’ our broker, our snagging firm ‘Knott Brothers Ltd’ and the solicitor ‘HCB’. Can’t thank her enough for everything she’s done to make our forever home purchase special. Thanks Mandy!

Arron · 23 October 2024 · Bovis Homes Cotswolds Twigworth

5/5

Trustpilot

Absolute fantastic company

Absolute fantastic company, Bovis Homes at The Atrium. Sales advisors have a wealth of knowledge, brilliant after sales care. The build and sales team go out of their ways to ensure customers are fully satisfied.

Mrs · 20 October 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Please don’t buy Bovis Homes company

Please don’t buy Bovis Homes company! They have delayed the sale from July 2024 and can’t give an exchange date now in October 2024. They keep saying the house has several issues and don’t have a date for completion. Horrible company with horrible communication. They just don’t care about the families involved in the chain. Please stay away and don’t buy their houses!!!

Ioans · 18 October 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Harassing

I have never contacted and never given my details to Bovis Homes. I received many SMSs from them yesterday. After deleting, I still received SMSs four times per day. Only the salesmen of Pxxxxxxxx Homes and Gxxxxxx Homes know my telephone number and I am searching a new home recently. Gxxxxxx Homes has been my partner for three years. I believe Gxxxxxxx. My friends and my family have not received SMSs. Do you have the same experience as mine? If yes, you should write down a review and we will know what is happened.

Hokit · 12 October 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Four unsolicited texts in the space of…

Four unsolicited texts in the space of two hours is almost harassment. How they got my number is beyond me but I will never engage with this bunch of cowboys.

Michael · 11 October 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Inaccurate Sustainability Policy

Inaccurate Sustainability Policy - Shockingly bad companyVistry/Linden/ Counrtyside/Bovis whoever you are - If it were possible to give you zero stars I would.Your Sustainability Policy states:We will place people and communities at the heartof our decision-making process and build sustainablecommunities that last and flourish. To ensure thateveryone’s needs remain central, we follow theVistry “Building Communities” approach, frommaster-planning and design, through to buildingand aftercare, working closely with communities andstakeholders throughout the development journey.To achieve this, we will carry out placemaking focused engagement with local communities and localcouncils and develop an approach to post occupancyevaluation to ensure a cycle of continual learningTo safeguard nature, we will work towards ensuringbiodiversity action plans are in place on all projectsand maintain relationships with Conservationorganisations..Focused engagement with local communities - what a joke. We, the residents of Glen Parva has asked for your attention to our concerns over the last few months whilst you construct a site of 165 homes on a previous landfill site. We have repeatedly asked for analysis of the dust that coats our homes, our cars and our children's lungs ! we want to know what is in it because we know what is in the ground below your site and what is being released into the air because of the work you are currently undertaking. Why won't you meet with us to discuss these concerns - where is your promised 'focused engagement with local communities' ? What an absolute shower of reckless constructors you are; and judging by the reviews on here, there won't be any aftercare for the poor souls that buy these properties, once ready for sale...Absolutely shocking - DO NOT BUY THEM

Lisa · 21 September 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Won't be purchasing another new build…

I won't be purchasing another new build from Bovis. Water seeped through the front door and utility room because they weren't properly sealed. No one bothered to ensure that the garden was the same as the other properties. The list of issues just goes on and on.

CutelittleGertie · 14 September 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Terrible judgement and information

Terrible judgement and information from Ben houghton

Ben · 21 August 2024 · Bovis Homes Cotswolds Twigworth

5/5

Trustpilot

We purchased our Bovis Home in 2022

We purchased our Bovis Home in 2022. It's a beautiful house with plenty of space, a perfect floor plan, and a dream kitchen. The garden is an ideal size, and the quality of the house is amazing. It stays warm during the winter months, and our utility bills are very low. Our family has lived here for almost two years and we couldn't be happier. Having experienced new builds from other builders, I can confidently say that Bovis is number one. If you're considering a new home, I highly recommend Bovis. I've received numerous compliments from guests about the quality and beauty of our home. P.S. These are my personal thoughts, and I wanted to share my positive experience with these builders. No one has asked me to write this review.

Marita · 21 August 2024 · Bovis Homes Cotswolds Twigworth

1/5

Trustpilot

Do not purchase a property from Bovis Twigworth Gloucester Gloucester

Do not purchase a property from Bovis Homes or Vistry Group.We've been trying to get an issue fixed since January 2023 related to grasscrete and they constantly delay and deflect. They don't read our emails as everytime we need to remind and explain the issues with the senior authority again and again. They deserve Zero stars. No heating and hot water for more than 20 days when they handed over the keys keys during severe winter in November and December 2023.And their Customer Service is worst.

.Siva · 17 August 2024 · Bovis Homes Cotswolds Twigworth

5/5

Trustpilot

Excellent personal service

Excellent personal service throughout the purchase of my daughter,s new home. Morpeth Close Peterborough. Nina, Callum, on fact every single person involved went that extra mile. Nothing too much trouble, polite, reassuring, respectful, cheerful. Can, t praise all involved enough. A big thank you.

Lesley · 19 July 2024 · Bovis Homes Cotswolds Twigworth

1/5

Trustpilot

Terrible builders and awful customer…

Terrible builders and awful customer service. They built a drive that we can’t park on as our car bottoms out but they won’t put it right because we are beyond warranty due to having a higher car. Don’t touch with a barge pole

Heidi · 10 July 2024 · Bovis Homes Cotswolds Twigworth

1/5

Trustpilot

Run the fleecehold scam - run a mile

Sell properties as "freehold", but employ the fleecehold scam where you have what is effectively leasehold but with "ground maintenance" that you don't receive or poor value. The scam has less legal limits than leasehold too, so its run pretty much as an extortion racket. They have a restriction on the deeds, meaning they can demand whatever they want to allow changes or sale of the property.

Tota · 4 July 2024 · Bovis Homes Cotswolds Twigworth

3/5

Trustpilot

Please find below Mr Jago's response.

Please find below Mr Jago's response.In future would Bovis Vestry be kind enough to make it clear to anyone intending to buy a new house that nearby tenants may well have the right to treat what had appeared to be communal land as they chose ?Hi Gerald, The information I’ve been given regarding the area next to Flat 1 is as follows: The original planting scheme set out by the Builders/Landscapers does not need to be adhered to once the buildings are completed. The land owners (Southern Housing in this case) are free to do with the land as they see fit providing it keeps in line with local planning legislation. Going forward with this, I have asked my team to keep the weeds under control and have the area maintained on the fortnightly visits when required. If any landscaping/planting to the area is to be carried out, it is Southern Housings decision to do so and would be in consultation with our residents.Simon Jago Estate Services Manager

Gerald · 29 June 2024 · Bovis Homes Cotswolds Twigworth

1/5

Trustpilot

Don't believe a word they say

Told the house will be ready at the end of April, then mid May, then end of May, then end of June. Today told end of July with a baby due in two weeks. Disgrace of a company!

Gavin · 19 June 2024 · Bovis Homes Cotswolds Twigworth

5/5

Trustpilot

Our experience Bovis homes ⭐️🙌🏽

Our whole experience with the team at Bovis homes at the Cornish Quarter Wadebridge Cornwall has been exceptional from the moment we first enquired about the development, then deciding to buy with home exchange. The guidance, support and every little detail along the way they covered. The quality of the finish of our new home is outstanding and moving day went so smooth with handover of keys, our welcome banner on the door, a moving in hamper, orchid and bottle of bubbles waiting in our brand new house. I wouldn’t hesitate one minute to recommend to anyone looking to buy a new build with Bovis. Thank you so much! 🏠⭐️🙏🏽

Paul · 13 June 2024 · Bovis Homes Cotswolds Twigworth

1/5

Trustpilot

Bovis installed a new LED street light…

Bovis installed a new LED street light next to my property and it is so bright that it is intrusive and shines into my property and into my house windows.I have been emailing them for over 6 months now and they have now said they can't do anything about it. The contact is customerservice.cotswolds...This is not "Customer Service" its a joke. Based on my experience, I will never buy a Bovis house ever again and actively influence people I know, not to.Shocking service...their rating on Trust pilot is well deserved.

Gavin · 12 June 2024 · Bovis Homes Cotswolds Twigworth

1/5

Trustpilot

Shambolic. AVOID BOVIS HOMES

Shambolic, the state of the plumbing in our house is embarrassing. House is only 6 years old, we’ve had two major leaks. These have ruined the downstairs bathroom & kitchen. Excessive mould has ruined walls and skirting boards. We’ve also had glass crack in a bedroom window after 1 year of being here. The garden is a state, barely enough soil to cover the crap they’ve tried burying in the garden instead of removing it properly. Rushed build with half assed effort. Bathtub must of been used for rubbish during the build because it’s still all sat behind the bath panel. DO NOT BUY A BOVIS HOME!!!!

Liam · 9 June 2024 · Bovis Homes Cotswolds Twigworth

1/5

Trustpilot

Stolen our money

They have not returned our £1000 deposit. We reserved a slot here but were then put off by so many online reviews about Bovis. We cancelled within the 14 day cooling off period and were pressured and called many times to try to change our mind they even tried to say we would only get half back which is illegal. We were eventually told it would back in our account with 5 to 7 working days this has been and gone. Each time I email to ask I get told thay have chased it up. Very quick to take our money and pressure us but so far not got our money back. Shame on you Bovis. I will update if and when we get our money back.

Adam · 25 May 2024 · Bovis Homes Cotswolds Cheltenham

1/5

Trustpilot

Most underhanded evil people

Most underhanded evil people. You buy a house only for them to sell it to a preferred cash buyer anyway. Completely untrustworthy in every way

David · 5 May 2024 · Bovis Homes Cotswolds Cheltenham

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Questions about Bovis Homes Cotswolds

Which Bovis Homes Cotswolds office has the most reviews?

Twigworth has the most, with 526 reviews rated 2.4 out of 5, followed by Cheltenham with 514.

Where are the Bovis Homes Cotswolds offices?

The two Bovis Homes Cotswolds offices, by town:

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