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Bond Oxborough Phillips reviews from buyers

4.9

★★★★★

83 reviews from buyers across 13 offices

www.bopproperty.com

83 reviews of Bond Oxborough Phillips come from buyers, rated 4.9 out of 5 on average, across 13 offices in Okehampton, Braunton, Ilfracombe and 7 more.

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Reviews from buyers

83 reviews from buyers, newest first, with the office each one is about.

4/5

The Trusted Agent
Buyer

Estate Agent communications

I have used Bond Oxborough (as a seller) before and was satisfied with their commitment and effort at that time. On this occasion I was a buyer and found them to be capable and business-like . However the major issue I found during this process (which took a week short of six months from initial bid to completion) was a lack of information on the reasons for the long delay. I had to chase up what was happening through my own estate agent and solicitor, both of whom tried very hard to determine what the problems were. but without much success. I would have preferred a monthly up-date from Bond Oxborough - via my own Estate agent, if only keep everyone in the picture.

Ken · 29 March 2016 · Bond Oxborough Phillips Bude (34 Queen St)

5/5

The Trusted Agent
Buyer

Excellent Estate Agent - Fantastic and friendly service

I have never dealt with anyone better to be honest. As a buyer I needed to secure the purchase ASAP with some very tight timelines, and given this brief, the lady dealing with my case was extremely timely, friendly and totally on top of things. Always willing to make another (!) call, always willing to assist and ensure that everything was on track. I couldn't wish for anything more that that. If in future I need a property to be sold in the area I won't hesitate to use them, and I can't recommend them enough. Thank you, very much.

Mark · 15 March 2016 · Bond Oxborough Phillips Wadebridge

5/5

The Trusted Agent
Buyer

Excellent service throughout.

I recently purchased a property in Bideford & liased mostly with Phillippa Bishop at Bond Oxborough. I found her to be friendly & efficient. Phonecalls were returned & all questions were answered as soon as possible. I always felt a valued client & she was always willing to help or find a way around a problem. I would highly recommend Bond Oxborough as an Estate Agent & feel they provided an excellent service throughout the whole process of purchasing my property.

Jane · 14 March 2016 · Bond Oxborough Phillips Bideford

5/5

The Trusted Agent
Buyer

Purchaser of a property in Marhamchurch, Bude.

From the very outset the service received from bond Oxborough Phillips was exceptional, I am delighted that we have brought negotiations to a close but at all times the attention to detail and personal service has been excellent. All members of the team in the Bude office were aware of the various situations and thus there was a seamless approach to the sales process. The fact that team members would ensure contact was made where required during their days off gives a true indication of the value they put on their customers, I would have no hesitation in recommending this team in the future and a special mention must go to Mat Moore who has totally performed way in excess of any one wildest expectations and without whom the process would have collapsed.

Richard · 11 March 2016 · Bond Oxborough Phillips Bude (34 Queen St)

5/5

The Trusted Agent
Buyer

Review for Philippa Bishop of Bond Oxborough Phillips

Although Philippa was acting for the seller (and I was the buyer), she was exceptionally helpful, proactive and always professional in liaising between vendor, purchaser, solicitors and management company. Had it not been for Philippa, we would probably have abandoned the purchase and looked elsewhere.

Lindsey · 7 March 2016 · Bond Oxborough Phillips Bideford

5/5

The Trusted Agent
Buyer

Fantastic service all round.

Sadie was my first point of contact and together with Emma and Leeann guided me through, what was to become a long and stressful drawn out affair. None of which was their fault. All three were very professional and transparent in dealing with each situation that arose, Achieving a very satisfactory completion .

Martin · 1 March 2016 · Bond Oxborough Phillips Holsworthy

5/5

The Trusted Agent
Buyer

Great service efficient and friendly

Leeann who manages the office is a brilliant negotiator and all together leads a team that provide a refreshing solid service They always answer enquirues and keep the client up to date with progress. We had the pleasure of buying a property from BOP last year and would highly recommend them especially Leeann Groom - she is first class

Martin · 14 January 2016 · Bond Oxborough Phillips Holsworthy

5/5

The Trusted Agent
Buyer

A Fantastic job

Lovely staff, hard working even with my 'difficult purchase.

Claire · 21 December 2015 · Bond Oxborough Phillips Torrington

5/5

The Trusted Agent
Buyer

Best estate agent we've ever used.

We have moved 7 times in the last 35 years and I can honestly say that this is the best agent we have ever used. Given that we were buying as opposed to selling we feel that we got a much better service from Bond Oxborough Phillips than we did from the estate agent we were actually paying in respect to the sale of our house. We were given regular updates by Susan Stanbury who not only chased our own agents and solicitors for information but was first to confirm when exchange took place. We never had to chase for updates or for requested information, we knew that we could rely on Susan to act in a proactive manner on our behalf at all times. Definitely a first class service!

Lynne · 18 December 2015 · Bond Oxborough Phillips Wadebridge

5/5

The Trusted Agent
Buyer

very professional

Sharon Mason has helped us to purchase 2 properties. She dealt with any arising matters very efficiently and professionally and she kept us informed of proceedings at all times. The whole experience was calm and stress free. We cannot praise and recommend Sharon highly enough.

Marlene · 16 December 2015 · Bond Oxborough Phillips Ilfracombe (119 High St)

5/5

The Trusted Agent
Buyer

Friendly and professional.

As a first time buyer I would like to thank all the BOP staff but especially Sharon who was kind, friendly and helpful. Sharon always kept me updated and nothing was too much trouble.

Colin · 14 December 2015 · Bond Oxborough Phillips Ilfracombe (119 High St)

5/5

The Trusted Agent
Buyer

Outstanding customer service!

As a buyer we were exceedingly impressed with every element of the service we received from your company. We dealt mainly with Alex in your Bude branch. He attended our viewings and went above and beyond every step of the way, right through to completion. He pre-empted most of our concerns and answered our questions/queries within hours, every time. We cannot speak highly enough of his service. Overall a wonderful experience at a very stressful time, we couldn't have asked for more. The service we received from Bond Oxborough Phillips should set the standard for every estate agent in the country! We have already recommended you to a friend!

Anita · 12 December 2015 · Bond Oxborough Phillips Bude (34 Queen St)

5/5

The Trusted Agent
Buyer

Easy to contact, keen to help.

Sadie was very helpful and at short notice showed us other properties and was supportive throughout. The rest of the team have consistently been helpful when we've spoken with them since all the way through to completion including a last inspection, we would certainly go to them again.

Matt · 9 December 2015 · Bond Oxborough Phillips Holsworthy

5/5

The Trusted Agent
Buyer

Very helpful in finding a property and supporting the purchase to completion.

The staff were friendly and professional. Philippa was excellent in liaising with all necessary parties, and keeping me informed at all times. All good.

Carolyn · 8 December 2015 · Bond Oxborough Phillips Bideford

5/5

The Trusted Agent
Buyer

really fantastic

having just purchesed a home in woolsery the customer service received by bond oxbough phillips was excellent i had many issues with the property purchessed and all problems were sorted efficently and as quick as i could have expected i was very impressed there was always someone to help or someone phoned within a few minutes buying property is always stressful but all my concernes were delt with within a good time thank you bideford branch

Michelle · 7 December 2015 · Bond Oxborough Phillips Bideford

5/5

The Trusted Agent
Buyer

Excellent service & communication throughout.

Great service,all the staff were very professional & helpful,yet down to earth,can recommend these agents.

Linda · 1 December 2015 · Bond Oxborough Phillips Bideford

5/5

The Trusted Agent
Buyer

Customer focused local estate agent with a well deserved regional reputation

Customer focused from start to finish. Regular contact throughout including post sale, Always flexible with viewing times, friendly and helpful. Local estate with a well deserved regional reputation. .

Paul · 27 November 2015 · Bond Oxborough Phillips Okehampton (Church Chambers)

5/5

The Trusted Agent
Buyer

great people

We had a good experience with these agents. They kept things moving and kept things simple. Thanks

Ed · 24 November 2015 · Bond Oxborough Phillips Wadebridge

5/5

The Trusted Agent
Buyer

Excellent service

Extremely nice team, polite and courteous. All questions asked were investigated and answered efficiently. Whole process was simple and efficient. Thanks Stuart and Alex and team.

Anthony · 24 November 2015 · Bond Oxborough Phillips Bude (34 Queen St)

5/5

The Trusted Agent
Buyer

Bond Oxborough Phillips Hatherleigh

My experiences with estate agents has not always been positive. In fact, following my house sale and subsequent property rental, the thoughts of trying to find a home filled me with dread. I need not have worried. The quality of service offered by Mark and his team was second to none - my appraisal is directed at their professionalism, individual understanding and empathy along with their local knowledge and advice. Indeed, I am clear that I can call in anytime to ask about local services or tradespeople who are skilled in working on a grade 2 building. Nothing was too much trouble during the sale, any information needed by solicitors or the vendors was dealt with promptly and sensitively. I am extremely grateful to them for doing everything possible to ease the challenges one faces during such transactions and would highly recommend them to anyone who needs the services of a well informed and professional property company. Thanks..

Sheevaun · 23 November 2015 · Bond Oxborough Phillips Okehampton (Church Chambers)

5/5

The Trusted Agent
Buyer

Helpful, efficient and went that extra mile to assist us in our purchase.

Rating only, no written review.

Trevor · 23 November 2015 · Bond Oxborough Phillips Torrington

5/5

The Trusted Agent
Buyer

Extremely helpful, friendly and knowledgeable

Having decided to relocate from Surrey they supported us every step of the way. Nothing was too much trouble and they took the stress out of moving to a new area .

Simon · 19 November 2015 · Bond Oxborough Phillips Bideford

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions from buyers about Bond Oxborough Phillips

What do buyers say about Bond Oxborough Phillips?

83 reviews from buyers across 13 offices, rated 4.9 out of 5 on average. For example, Rebecca wrote: "We bought our cottage via BOP and Mat Moore was our main point of contact. He was brilliant from start to finish. Nothing was too much trouble, he always ..."

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