Bidwells estate agents in Cambridge and Norwich

★★★★★ 5/5

Trustpilot

Bidwells service was second to none

We decided to use Bidwells to sell our house and what a good decision it was.

Customer · 14 August 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Trustpilot

Reliable and consistent.

The lettings and sales teams have supported me for almost 10 years. Their services are excellent and they are trusted advisors.

Jason · 11 August 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Trustpilot

Exceptional service from Billy Donaldson

I cannot speak highly enough about Billy Donaldson in the purchase of my first home. He was incredibly responsive, understanding, and patient with my many questions. When a few sticking points with the sale emerged, he was brilliant at resolving them and communicating clearly between me and the seller. The sale closed very quickly and I felt supported throughout the process. I am very impressed with Bidwells and can highly recommend their/Billy's services!

Henry · 10 August 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Trustpilot

Good communication

Good communication, smooth running

Christopher · 4 August 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Trustpilot

For the sale of our house in Harston…

For the sale of our house in Harston near Cambridge we had chosen Bidwells as our estate agent.

Jens · 31 July 2025 · Bidwells Norwich

★★★★★ 5/5

Trustpilot

Reliable and capable professionals.

Rating only, no written review.

Mark · 31 July 2025 · Bidwells Norwich

★★★★★ 5/5

Trustpilot

Best company in Cambridge

From property viewing through to referencing, everyone was helpful, kind, honest, and efficient. I needed some extra assistance to complete the reference check and James helped me sort it all out. The tenancy contract is reasonable and fair. Finding a place to rent is stressful, and I will always use Bidwells to do it in Cambridge from now on.

Daniel · 22 July 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

Avoid like the plague.

David · 30 June 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Trustpilot

They are quick to respond whenever I…

They are quick to respond whenever I have to contact in regards to issues at the property I am renting.

Marco · 18 May 2025 · Bidwells Norwich

★★★★★ 5/5

Trustpilot

Great in communication

Great in communication. Very efficient. They got the paperwork sorted out quickly and the flat was on the rightmove website straight after completing the required paperwork. Our flat is now rented with the asking price

Sally · 25 April 2025 · Bidwells Norwich

★★★★★ 5/5

Trustpilot

Another Excellent Job

Bidwells letting team have once again provided a smooth and professional service for the re-letting of our property... thank you

Sean · 20 March 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

First review in years but I feel it’s needed. Landlords avoid this estate agent if you are trying to rent out your property. I have been trying to book a viewing at a property for over a week to no avail. Property manager has other properties to deal with I’m being told, no return call after multiple attempts to book a viewing, either understaffed, bad management or both. Landlords avoid.

Danny · 15 March 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

We had a terrible experience with this letting agency, the rental property (Marque House) and the company that manages the building (Encore). We moved in during COVID and the viewing was done via FaceTime. When we moved in the flat was dirty, carpets were disgusting (which of course was not shown on the video call). We asked for the carpets to be replaced, I have sent them multiple emails. Apparently, there was no response from the landlord. The carpets never got replaced. We repeatedly complained about the water pressure in the flat only to be told “it’s just the way the building is set up”. Eventually, we had to move out because the landlord decided to sell the flat. We left the flat spotless and clean, we got charged £50 for a light bulb that went out (ridiculous). After the flat got sold, they reached out asking if the water pressure has always been so low because whoever bought the property was asking. So, I ended up forwarding all the emails where we complained about it (including videos/photos). Also, good luck trying to get your deposit back. Once again I had to sent multiple emails requesting to return our deposit and provide final water bill. We moved out in July 2023, we never received the final water bill. After weeks of emailing, we asked them to calculate the water bill based on previous billing period, keep that amount and give us rest of the deposit back. Bidwells kept saying that the water bill issue was due to Encore not providing the bill (some sort of internal thing within Encore). This is just a small portion of the issues we had experienced with Bidwells. I highly suggest you stay away from this letting agency, renting at Marque House and/or dealing with Encore.

Michal · 6 March 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Google

We had a brilliant experience securing a place to rent in Cambridge with Bidwells in one of their fully managed properties. Special mention to James who arranged the rental and Ellie who manages the property. Ellie has been exceptional throughout the rental period. Thank you so much.

Marsha · 25 February 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 1/5

Google

Even 50k more than the original price they would not sell the house to foreign people in Cambridge village (barn/farm/old build big garden) racism is clear

Ozzi · 19 January 2025 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Trustpilot

Expert and friendly

In selling our house, Bidwells became our agent inadvertently but we're so glad we stayed with them because Andrew Tucker proved to be a pillar of strength. He is charming, friendly and knows the business inside out. We would not have received the result we did without him. Overall, Bidwells were an really good choice in all areas and we are renting a house through them while our new property is being renovated.D. Hill

Max · 23 December 2024 · Bidwells Norwich

★★★★★ 1/5

Google

The worst experience with an estate agent we've ever had. Don't believe a word they say. The agents were always short and rude on the phone, and their clear motivation is to lie to potential buyers to hike up the price as much as possible. In contrast we had great experiences with other estate agents in the local area.

James · 20 December 2024 · Bidwells Cambridge (54 High Street)

★★★★★ 5/5

Trustpilot

Excellent and professional

We found the service provided by Bidwells to be efficient, helpful and prompt. We dealt with Billy Donaldson, who was always courteous, informative and professional in handling the whole process from the property viewings and our eventual offer on a property.We highly recommend Bidwells as a professional estate agency in the Trumpington area.

Renewed · 18 December 2024 · Bidwells Norwich

★★★★★ 5/5

Trustpilot

A five-star recommendation！

We switched to Bidwells because we were dissatisfied with our previous agency, and we chose Bidwells primarily because of their reputation - the outstanding service quality. So far, entrusting them with the management of our property has proven to be a very wise decision. We are extremely satisfied with their service, especially James and Billy! They are exceptionally professional and friendly, and communication throughout the whole process has been timely and effective - always keeping us in the loop. The advice and suggestions they provide are always based on the best current market solutions. Any questions or concerns we raised were promptly addressed. A five-star recommendation!

Kay · 11 December 2024 · Bidwells Norwich

★★★★★ 5/5

Trustpilot

Ollie and Luke and their teams at…

Ollie and Luke and their teams at Bidwells have been professional and highly organised in assisting me with the sale of my old house, and purchase of new one. Very kind, with nothing too much trouble, I am so thankful to them. I have no hesitation in recommending them.

Jenny · 10 December 2024 · Bidwells Norwich

★★★★★ 5/5

Trustpilot

Great service and advice

Great service and advice. On and off, over two years we tried to sell with other agents …sold with in 2 months with Bidwells.

Chris · 7 December 2024 · Bidwells Norwich

★★★★★ 5/5

Trustpilot

Ollie Rivers and team have been…

Ollie Rivers and team have been absolutely fantastic in the purchase of our lovely cottage! We can’t thank you enough! Thank you so much! Hopefully we won’t be selling/buying again for the foreseeable future however you’ll be our first point of contact of course! Thanks again!

GL · 6 December 2024 · Bidwells Norwich

★★★★★ 5/5

Trustpilot

I have been very happy with the…rental of my property

I have been very happy with the service. I was kept informed of each development in a timely manner. It was good to meet the relevant staff in person and they answered all my queries. The flat was rented in good time and obtaining references was also done very quickly.

A.D · 6 December 2024 · Bidwells Norwich

★★★★★ 5/5

Trustpilot

Compassionate and efficient

Lovely estate agents who were very understanding and humanising when we explained our unique situation, and helped advocate for us to the landlord, successfully securing us the property, which may not have happened if we had submitted the application without context.

Samirah · 5 December 2024 · Bidwells Norwich