5/5
TrustpilotI had a smooth legal and practical…
I had a smooth legal and practical completion and handover with the professional, kind and responsive assistance of Berkeley’s people.
Trusted Agent profile
Berkeley Homes Southern Ltd estate agents in Cranleigh and Winchester
★★★★★
506 reviews across 2 offices and 2 platforms
Berkeley Homes Southern Ltd has two offices, in Cranleigh and Winchester. Together they have 506 reviews on two platforms, rated 3.8 out of 5 overall.
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Our offices
Berkeley Homes Southern Ltd's two offices, most reviewed first. Each has its own page.
Latest reviews from every Berkeley Homes Southern Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot1/5
TrustpilotWOULDN'T EVEN GIVE THEM A 1* NEVER…
WOULDN'T EVEN GIVE THEM A 1* NEVER HEARD FROM ANYONE AFTER PAYING, MISS SOLD, SO MANY HIDDEN FEES ADDED EVEN AFTER ASKING SEVERAL TIMES! I STILL AM YET TO HEAR BACK AND WILL BE TAKING THIS FURTHER!!!!! AVOID! CHEAP FOR A REASON!
4/5
TrustpilotOverall very happy with Berkeley Homes…
Very happy with Berkeley Homes customer service. Our new home is stunning and we are very happy. Some room for improvement and a bit of tweaking/tightening up needed to take my survey up from a 4 to a 5/5, but overall very happy with our new home the the service given by Berkeley Homes.
1/5
TrustpilotHorrofic build quality- Nothing but a…
Horrofic build quality- Nothing but a NIGHTMARE of TROUBLE and HEADACHES!!!DO NOT WASTE YOUR HARD EARNED MONEY ON BERKLEY BUILT HOUSES.No standard fitings used.Lightbulbs are 3 pin bayone bulbs.Spot light fittings are some obscure "sgu10"Plumbing does not work correctly - cold water stops for days at a time in the bath.Sink Taps are not fited with correct uk sandard flexi pipe - instead Berkley use an elaborate setup of down-sizing adapters to attach their weird taps flexi pipes. so new taps cannot be direcly installed.Washing machine broke after 3 years, boiler broke a few months later. Boiler was fitted with non standard 2 flue pipes which had to be changed to get a new boiler!Bathroom door handle & lock broke after 4 yearsYou cannot just walk into B&Q or Screwfix and pickup parts for a straight replacement on a broken anything!!!
5/5
TrustpilotThe agent
The agent, Michelle Murphy is very helpful and professional
5/5
TrustpilotFantastic experience
Fantastic experience. Brilliant communication and handled any questions really well.
5/5
TrustpilotGreat service
Great service , highly recommended
5/5
TrustpilotOutstanding service!
Berkeley services have been outstanding from the sales & marketing team to the after care customer services. Also the quality of build and materials used is to a high standard, with any corrections being dealt with timely.
5/5
TrustpilotGood communication
Good communication. Very good services.
1/5
TrustpilotLots of corners cut in system…
Lots of corners cut in system engineering leading to pre-mature boiler failures. Improper installation. Recommend independent review if engineering before purchase.
5/5
TrustpilotIt was a pleasure to buy a flat from…
It was a pleasure to buy a flat from Highwood Village the staff was very helpful and polite the sale went very well also there solicitors was very helpful the flat I bought its fantastic very pleased with the way it turned out just what they said a lovely building.
1/5
TrustpilotInterview feedback
Recently, I had an interview for a vacancy with one of their Construction Directors at Southall Project. He didn’t even bother to give me any feedback. A total waste of time - bad practice!
1/5
TrustpilotThe most dreadful developers on this…
The most dreadful developers on this planet with absolutely zero consideration for existing neighbours while they destroy their health and damage their homes while putting up their fish bowl glass apartments!Do not buy one of their homes unless the entire construction site is complete as living adjacent is a real nightmare and has continued for 5 years or more! Absolutely no consideration for local residents..Too many lies and distortion ....it is all about the cash!!!
5/5
TrustpilotMy experience buying a new home from…
My experience buying a new home from Berkley Homes in London E14 has been exemplary from start to finish. Everyone I’ve encountered from Berkley without exception is well-trained, knowledgable, with a can-do attitude and happy to go the extra mile to make me feel I’ve made a great decision, coming to live here. A few minor snagging issues, all resolved promptly and to my satisfaction. Apartment specification and finish as good as anything I’ve seen in - and infinitely superior to competitor developments nearby. And the amenities, including pools, spa, gym and residents’ lounge are all outstanding. Hugely recommended! Special thanks to Melissa, Ian, Shaan, Shannon, Martin B, Martin C, Chris, Zoran the magnificent French Polisher, Lyntton, Kev, and all at Concierge & the Quay Club who have made me feel so welcome. Thank you.
5/5
TrustpilotA great experience.
A great experience.Sarah and the team in Green Park Village tried to reassure me everything was on track in all steps. Their attention to my needs made my relocation a much easier move in the past few months. Thank you.
5/5
TrustpilotNew Resident is very happy!
I have moved into a home in the Green Quarter and it's the best thing I ever did. Berkeley Group make you feel really special and are very supportive. I would definitepy recommend this as a place to live - it's good a good community too!
5/5
TrustpilotNew Build Flat Purchase
Purchase of new build flat was efficiently handled by Berkeley.Minor items are currently being addressed but so far we are very satisfied with the progress and especially with the on site follow up
5/5
TrustpilotIt was a great experience buying our…
It was a great experience buying our first New built home thanks to Emily. The house was built at a high standard. Excellent brand use on all the fixture and fitting. Great Customer service and after sales. Happy so far.
5/5
TrustpilotDear Sir
Dear Sir, Amazing development from Berkley group at Royal Warwick Square, one of the best developments by central London, I have experienced good quality service throughout purchasing 52 Sherrin House.I have recommended Berkley group development at Royal Warwick Square to my contacts, also at the moment establishing a private lending firm for property investment with Berkley group. Thank you very much and kind regards,52 Sherrin House, Samiq Nuriyev
5/5
TrustpilotExcellent customer service
The customer relations team at South Quay Plaza provided excellent service prior to and after the completion. My queries on the legal completion and maintenance were quickly answered.
5/5
TrustpilotHighly recommended
Wonderful, personalised, memorable
5/5
TrustpilotGreat sales and especially aftercare…
Great sales and especially aftercare team! Sarah C - thank you very much for your professional and outstanding customer service received! 5 Stars!!! ⭐️⭐️⭐️⭐️⭐️
5/5
TrustpilotPurchase of our new home.
We have always received an exceptionally professional, not to mention personal service from all of the staff at Abbey Barnes. We have been extremely satisfied with the process so far and have every confidence in the team to assistant going forwards.
5/5
TrustpilotI have bought a number of properties…
I have bought a number of properties during my life and I can unreservedly say that our journey so far with Berkeley Homes has been enjoyable. The quality of our home is “top drawer” and the customer service is exceptional. We were guided and kept informed every step of the way, it would be unfair to single out an individual as all delivered service in a professional yet personable demeanour. A commendable recruitment and training program is evident.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Berkeley Homes Southern Ltd
Which Berkeley Homes Southern Ltd office has the most reviews?
Cranleigh has the most, with 498 reviews rated 3.8 out of 5, followed by Winchester with 493.
Where are the Berkeley Homes Southern Ltd offices?
The two Berkeley Homes Southern Ltd offices, by town:
- Cranleigh: Lorimer Avenue, Alfold Road, Cranleigh, GU6 8WQ
- Winchester: Knights Quarter, Romsey Road, Winchester, SO22 5TB
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