Trusted Agent profile

Ballymore Group estate agents in London

3.6

β˜…β˜…β˜…β˜…β˜… Good

253 reviews across 3 offices and 2 platforms

Ballymore Group has three offices, all in London. Together they have 253 reviews on two platforms, rated 3.6 out of 5 overall.

Google logo

3.6 / 5

250

Reviews on Google

All 3 offices

Facebook logo

5.0 / 5

3

Reviews on Facebook

All 3 offices

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Our offices

Ballymore Group's three offices, most reviewed first. Each has its own page.

Latest reviews from every Ballymore Group office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We had the pleasure of working with Tonya from the Completion team for our new flat, and we couldn’t be happier. She was absolutely amazing 😊extremely professional, responsive, and incredibly helpful every step of the way. No matter what we needed or asked about, Tonya was always there with a solution and a smile. Her support made the whole process so much smoother and less stressful. We’re truly grateful for her dedication and would highly recommend her to anyone!

Jonathan Β· 11 October 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

Salvatore has been terrific in showing us around the Riverscape development, initially a few months ago, and again recently. The fact that he himself lives in the Riverscape development speaks a lot. Would highly recommend.

Ken Β· 11 October 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

I recently purchased an apartment in Riverscape. The flats are absolutely amazing, and so is the Ballymore team. Buying your first home can be stressful but with a team like Ballymore the whole process was managed in a great way. Very customer-focused and very friendly! Thank you Salvatore for the smooth sales process and thank you Tonya for the post-completion support! Highly recommended.

Viktor Β· 11 October 2025 Β· Ballymore Group London (Sales Gallery)

1/5

Google

Ballymore fleeces leaseholders with their management charges. Totally unreasonable charges.

Rohit Β· 19 September 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

Thanks to our completion manager - Tonya from Ballymore. Her help and enthusiasm made our moving in smooth

Valeriya Β· 27 August 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

We had the pleasure of working with Tonya from the Completion team for our new flat, and we couldn’t be happier. She was extremely professional, responsive, and incredibly helpful every step of the way. Kudos to Salvatore and Co on the Sales team as well, for a smooth experience in closing out our purchase.

Ramachandra Β· 25 August 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

Very glad with the completions support meted out to us. Tonya went above and beyond, was incredibly patient and thorough and continues to ensure we have a smooth settling in.

Gayatri Β· 25 August 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

Highly recommend, my partner and I have just moved into Riverscape and have received fantastic support from the Ballymore team. A big thank you to Tonya and Na for helping us settle in and guiding us through the first steps!

Mykola Β· 25 August 2025 Β· Ballymore Group London (Sales Gallery)

4/5

Google

Ballymore supported by promptly providing responses to help a sale in the development. Particularly their legal team were communicative and helpful

Travers Β· 25 August 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

Very professional team and organised process. Our Sales contact (Gary Miller) was so professional, helpful and understanding.

Ahmed Β· 25 August 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

We recently purchased our flat at Riverscape through Ballymore and were fortunate to have Salvatore Cusimano guide us through the process. As first-time buyers and new to the UK, we had a lot of questions and uncertainties, but Salvatore was incredibly supportive every step of the way. From the start, he was friendly, professional, and always approachable. He was quick to respond to our many queries and happily arranged additional viewings while we were still making our decision. Beyond that, he took the time to clearly explain how the buying process works in the UK, offering valuable advice that really helped us feel more confident and informed. He was also very transparent about how strong our offer would be and what potential discounts might be available, nothing ever felt rushed or unclear. Salvatore made what could have been a very overwhelming process feel smooth, well-organised, and even enjoyable. We’re very grateful for his guidance and would happily recommend him to anyone looking to buy at Riverscape. A special thanks also to Tonya for a seamless and well-cared-for handover, everything was perfectly organised. Highly recommend both Salvatore and the Ballymore team!

Thiago Β· 25 August 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

Tonya was really amazing and made our whole move in journey extremely seamless and a very wholesome experience. She was always there to help answer any questions- big or small that allowed us to settle in quite well.

Deepinder Β· 11 August 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

Wow, what an experience!! It was fantastic how Salvatore and all other colleagues from Ballymore supported us on finding the right apartment Your Sales team just Rocks and is so extremely customer centric. Thank you for all the support, especially to Salvatore who was also one of the reasons why we decided to buy a Ballynore property. Great team !!

Tom Β· 26 July 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

We had a pleasant experience of purchasing lovely 2 bed apartment with Tom from sales team and Emily from completion team. Everything from the very beginning to the completion and after was smooth. Thanks a lot to the teams for being patient and welcoming!

Darina Β· 27 April 2025 Β· Ballymore Group London (The Brentford Project)

1/5

Google

Be very careful of buying from this developer. 1/. Service charges will increase disproportionately after the first few years. 2/. If there is any discrepancy/disagreement with service charges, they will launch malicious prosecutions using a firm of solicitors who will charge exorbitantly (Brady Solicitors)

Milan Β· 25 April 2025 Β· Ballymore Group London (Sales Gallery)

5/5

Google

Late October I saw the show flat at Brentford Project and loved it. I was already living in the building in a 2 bedroom flat but wanted to upsize. Tom one of the sales team told me that the show flat had been sold however one on the floor below was still available. The next day Sara showed me around the three bedroom property with views over the City of London Kew Gardens and Syon Park. I knew there were many interested parties so I moved quickly and in early November Sara rang me with the good news the flat was mine. I exchanged in December and completed March 31st. From beginning to end the sales team of AJ, Tom and Sara could not have been more accommodating. I felt they were on my side throughout the process. Last Monday Emily, who handles the completions gave me the keys a bottle of Nyetimber and some other goodies. I absolutely love living here and the sales team have been a joy to work with.

Liz Β· 19 April 2025 Β· Ballymore Group London (The Brentford Project)

5/5

Google

It was super smooth and easy to buy the property. I highly recommend. And I have to say that AJ was a great person there, made me feel comfortable and helped throughout.

Ahmet Β· 16 April 2025 Β· Ballymore Group London (The Brentford Project)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Ballymore Group

Which Ballymore Group office has the most reviews?

London (Sales Gallery) has the most, with 131 reviews rated 3.3 out of 5, followed by London (The Brentford Project) with 108.

Where are the Ballymore Group offices?

The three Ballymore Group offices, by town:

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