Trusted Agent profile · Essex

Baker Estates reviews in Ilford and Romford

4.6

★★★★★ Excellent

215 reviews across 2 offices and 3 platforms

www.bakerandchase.co.uk

Baker Estates has two offices, in Ilford and Romford (Essex). Together they have 215 reviews on three platforms, rated 4.6 out of 5 overall.

Google logo

4.5 / 5

178

Reviews on Google

All 2 offices

Facebook logo

4.9 / 5

36

Reviews on Facebook

Business-wide

View Agents logo

5.0 / 5

1

Reviews on View Agents

All 2 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Baker Estates's two offices, most reviewed first. Each has its own page.

Latest reviews from every Baker Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Kerrie had sold our property she has been extremely helpful throughout the whole process keeping us updated would highly recommend baker estates

Paul · 29 June 2025 · Baker Estates Ilford

5/5

Google

Kerrie Binder of Baker Estates isn’t just a top-tier estate agent, she’s a force of nature. She runs her own agency brand with serious professionalism, yet somehow still makes time to operate at elite levels every single day. Her work ethic is unmatched, her client base is huge, and her results speak for themselves. More than that, she’s become like a sister from another mother. I’d pass her a client without hesitation, because I know they’d be in exceptional hands. If you want straight-talking, no-nonsense expertise with a genuine heart behind it, Kerrie’s the one.

John · 29 June 2025 · Baker Estates Ilford

5/5

Google

A professional, responsible, and trustworthy agent who provides attentive service, it was a truly pleasant experience working together.

Zhujun · 27 April 2025 · Baker Estates Ilford

5/5

Google

A big thank you to kerrie and kim who kept me updated on the purchase of my first home despite issues our their control made sure u was getting regular updates highly recommended.

Aqib · 13 April 2025 · Baker Estates Ilford

Agent replied · 25 October 2024

Thank you so much for your review. Kim, Kerrie and the whole team at Bakers wish you every happiness in your new home.

5/5

Google

Very helpful. Great service. Highly recommend!

Yaasir · 13 April 2025 · Baker Estates Ilford

5/5

Google

Thanks to Sarah for good hospitality and services😊,happy to be part of your tenant …

Nadia · 13 April 2025 · Baker Estates Ilford

5/5

Google

Thank you so very much to Kerrie, Kim & all the team at Baker Estates Hainault for their excellent service & smooth transition on our sale and buying of our new home. We couldn’t have had anybody better helping us through the whole process. Thanks Claire & Pete.

Claire · 13 April 2025 · Baker Estates Ilford

5/5

Google

Selling and buying is up there as being pretty stressful and there isn’t a lot you can do about that sometimes. Kerri and everyone else at Baker estates certainly don’t add to that stress and try and make it as easy as possible with great communication, great understanding of the market in the area, personable approach and reliability. Cant thank them enough for all their hard work.

Tara · 13 April 2025 · Baker Estates Ilford

5/5

Google

Helped sell my house Helpful friendly staff

Ian · 13 April 2025 · Baker Estates Ilford

Agent replied · 10 January 2025

Thank you Ian- you made a little family complete! Thank you for making their dream a reality.

5/5

Google

I can’t recommend Baker Estates Hainault highly enough, especially Kerrie. She went above and beyond to help my brother and me search for a property. Even though we didn’t end up completing the process due unforeseen circumstances, her …

Sharu · 13 April 2025 · Baker Estates Ilford

5/5

Google

They are truly exceptional! Baker supported us throughout our stressful journey, providing steadfast guidance every step of the way. Kerrie's diplomacy and consistent communication between all parties were instrumental in keeping the …

Madhini · 13 April 2025 · Baker Estates Ilford

5/5

Google

Thank you , Kerrie. Probably not enough to thank you. You offered me your unconditioned support during the sale process .You are a such a sweet lady always there when I needed you .Excellent service from start to finish. If you're in …

Cristina · 13 April 2025 · Baker Estates Ilford

5/5

Google

We can't thank Kerrie and her team enough for their help and communication when we had to sell 2 elderly relatives houses recently. They were always their to assist and reassure us. Thank you all so much.

Phil · 13 April 2025 · Baker Estates Ilford

2/5

Google

Very poor customer service and communication- I viewed a property in January and made an offer. No one got back to me to let me know it wasn't accepted- I found out from Rightmove. Then the property returned to the market and I still wasn't contacted - stay away as they'll just waste your time!

Mimi · 11 April 2025 · Baker Estates Ilford

5/5

Google

Unbelievable service. The team at Baker really care. Combine that with how organised and professional they are and you have a team that is not only a pleasure to sell with but also to buy with. 5 stars

ThorInTheMorning · 4 April 2025 · Baker Estates Ilford

5/5

Google

We had an excellent experience with Baker Estate during the home-buying process. The entire team was highly professional, always responding promptly to messages and emails and providing us with all the information we needed. Communication was clear and efficient, which made the whole process much smoother and stress-free. I highly recommend Baker Estate to anyone looking for a team of reliable, dedicated, and trustworthy professionals!

Ecaterina · 31 March 2025 · Baker Estates Ilford

1/5

Google

Women on the phone was Extremely rude to my partner for calling after hours and was saying it’s illegal to call

Jaidan420 · 29 January 2025 · Baker Estates Romford

4/5

Google

Rating only, no written review.

Elaine · 12 August 2024 · Baker Estates Ilford

5/5

Google

Excellent service form Sarah

Nasim · 5 August 2024 · Baker Estates Ilford

Agent replied · 25 October 2024

Thank you Nasim x

5/5

Google

Great service, achieved my desired rental amount and handled the whole procedure in a timely and professional manner.lovely service friendly team I have been in Dubai and Qatar but I never seen quality of service like that Thank you Sarah & Kerrie Abdelhalim chalhaoui

Abdelhalim · 27 July 2024 · Baker Estates Ilford

Agent replied · 25 October 2024

Thank you for choosing Bakers to look after your properties. It’s been wonderful working for you. Thank you

5/5

Google

Amazing service from start to finish! So helpful and friendly and made the process of securing and moving into my new property so easy. The ladies have been an absolute dream to work with. Thank you for all your hard work Sarah & team! Highly recommend x

Charlotte · 27 July 2024 · Baker Estates Ilford

Agent replied · 25 October 2024

Thank you Charlotte- we hope you are very happy in your new home xx

5/5

Google

What a wonderful estate agent to use. kerrie and the team of girls were amazing and always so helpful. Not only did they help us sell our house but they also helped our daughter to find a flat to rent. We are all so happy with the great service and advice they gave us. Highly recommended. Thanks girls you got us to our happy place xx

Samantha · 27 June 2024 · Baker Estates Ilford

Agent replied · 25 October 2024

We will miss you! Hopefully you’re loving your new house and don’t forget to pop in for a cuppa next time you’re down xx

5/5

Google

Baker Estates has been providing excellent professional service to us for many years in property buying and selling. It has always been a pleasant experience working with Kerrie and her team who are always there to support you, take your requirements onboard and endeavour to accommodate your requests while being absolutely professional. Kerrie went extra extra miles for us every time we needed her to. So generous! Baker Estates is an asset to the locality.

Aronno · 22 May 2024 · Baker Estates Ilford

Agent replied · 25 October 2024

Thank you so much for this outstanding review. Always at the end of a phone when you need us! Baker Estates Hainault

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Baker Estates

How many reviews does Baker Estates have?

Baker Estates has 215 reviews across its two offices, rated 4.6 out of 5 overall: 178 on Google, 36 on Facebook, 1 on View Agents. Company-wide Facebook reviews for Baker Estates are counted once, not once per office.

Which Baker Estates office has the most reviews?

Ilford has the most, with 185 reviews rated 4.9 out of 5, followed by Romford with 61.

Where are the Baker Estates offices?

The two Baker Estates offices, by town:

  • Ilford: 223 New North Road, Ilford, Essex, IG6 3AG
  • Romford: 7 Clockhouse Lane Collier Row, Romford, Essex, RM5 3PH
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