Trusted Agent profile
★★★★★
1,822 reviews across 6 offices and 2 platforms
Avant Homes Yorkshire has six offices, in Doncaster, Sheffield, Keighley, Bradford, Rotherham and Barnsley. Together they have 1,822 reviews on two platforms, rated 3.7 out of 5 overall.
Avant Homes Yorkshire's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotI moved into Wellington Park June 30th
I moved into Wellington Park June 30th, there was snagging as you would expect in any new home. I can't thank Colin and Michelle enough for their prompt support and assistance in resolving any issues I had.They are both extremely friendly and professional in their approach and are an assest to Avant
5/5
TrustpilotExcellent service by Lewis at skelton Leeds
Excellent service by Lewis at Skelton gate Leeds, helping us with our part exchange. Lewis has been very efficient and friendly from the start. We look forward to completing the rest of our house journey with him.
5/5
TrustpilotBella made our experience great
Bella made our experience great, she was so helpful, informative and supportive, offering perspectives and helping me and my wife go through a lot of things related to the houses that we visited, which we would've missed, if she wasn't there.
5/5
TrustpilotViridian meadows
From the first phone call Cath and Jane have been very helpful in getting our house reserved. Both always on hand and happy to answer any questions we have. Couldn’t recommend enough!!
Hi James, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Vicki.
5/5
TrustpilotExcellent communication
Process so far has been smooth. Angela our Sale rep is very informative and always happy to help. Regular contact through the process and we are fully informed via Angela regarding the progress and update.
1/5
TrustpilotDisgusting appalling and useless
Still no improvement from Avant Elliot Place - over a year of living here and still a joke, outer building issues, not their problem, poor panelling fitting causing drafts and freezing homes not their issue… street lighting WOW we got it other month, road and pavements… only just starting to construct the pavements, waiting 8 months for new flooring to be sealed in both toilet/ bathroom due to a leek, which has now occurred again, sote manager informed, housing informed NO ONE CARES now resulting in black mold upstairs and now coming through onto the kitchen roof… guess who's going tl be paying for that. I am not happy.Absolutely disgusting, appalling company/ housing development full of cowboys and no to little brain cells who dont give two hoots.Worst place. Its a hell hole and i cant wait to be able to pit a sale sign up already.Useless people allowing people to live in poor unhealthy conditions!
2/5
TrustpilotCovid was a real wake up
Covid was a real wake up. Building finish was and still is appalling. Told by a Building manager I bought an old Building and had to put up with the rustic look.3 years on..no help recognition. I have holes in walls and bad mastic and cement. Inside is poor workmanship. Last home and so so hurt.
5/5
TrustpilotGreat service from Nicola at Strawberry…
Great service from Nicola at Strawberry Fields.
5/5
TrustpilotBuying a plot on Sheltone Village as a…
Buying a plot on Sheltone Village as a first time buyer and can say nothing but amazing things about the staff in the sales office! Especially Rob, If there have been any queries or concerns that i had, rob would immediately come back to me with an answer. Excited to move into our new Avant home in December 23.
5/5
TrustpilotBrilliant service from Barton Seagrave
Brilliant service received from Caroline and Cath at Barton Seagrave, really helpful professional service and nothing is too much trouble thank you for all the hard work and the brilliant consultations over the past few weeks. We looked at many different builders and it was Caroline that encouraged us to purchase with Avant with true passion ❤️🩹
5/5
TrustpilotOne person made it all possible (Strawberry fields)
I would just like to say a massive thank to Nicola at strawberry fields she has been an absolute pleasure to deal with and helped us more than we could have imagined to the point where we nearly gave up on our dream move but Nicola just kept coming back with solutions to what we that was a none mover . We was kept upto date daily if not more and pushed us in the right direction with any concerns we had and always had a way forward very positive and nothing was too much hassle .We look forward to bumping into her on site after we have moved .Thank you for making it possible Wayne & Nicola
5/5
TrustpilotWent to the alma development in…
Went to the alma development in Chesterfield the lady was very friendly and very informative and was happy to send me a video of the plot I was intreasted in .
1/5
Trustpilot2 years in and still having problems
2 years in and still having problems. After having a door that doesn't always lock they replaced it today and left it in a state and they told us they will be back out mid November to fix which in Avant speak is 2024. This is a new build home and it is falling apart and the customer service team could not be less interested. Avoid
5/5
TrustpilotGreensward Point: Feedback after we moved in
I've written my feedback before about the sales process in Greensward Point, Easingwold, which was very easygoing thanks to Mel :) The development was completed on time. Now, I want to give feedback after we moved in. First of all, I would like to say thank you to Craig and Andy, who were extremely helpful in answering all of our questions. They are very responsible and responsive. We found some minor issues after we moved in, and they were swiftly resolved. Second, I see that all site workers are very responsible in all they do, the development goes smoothly, and houses are being sold fast. It is clear to me that the entire development is being handled professionally. So, if you are considering buying it - don't delay. All services like water, waste collection, and deliveries were set up properly in this new neighbourhood. Even though Greensward Point is still growing, everything is arranged efficiently for the residents already living here. My family is thrilled with our new home and neighbourhood.
1/5
TrustpilotFurlong park Doncaster AVOID this development
Furlong park Doncaster We have had 2 previous new builds and by far Avant homes are the worst, The workmanship and build quality are the worst by far we've come across, snags galore *Tiles upside down & wrong shade*Damaged roof tiles letting water through bathroom ceiling *Breeze blocks/bricks in the drains empty cans of pop in the stud walls *Doors/windows hard to lock/open*canopy over the poorly fitted *wardrobe doors issues*Garage door broke within an hour of moving in & parts missing off the door How these houses on this development are getting signed off is beyond meStill ongoing with the list some people on the estate have been on a year and still waiting for things to be done/replacedThere legal team is something else (bullies) sending letters out to people on the estate for petty issues and threatening legal action Not a happy customer, my advice would be chose another developer
5/5
TrustpilotSales assistant very welcoming and…
Sales assistant very welcoming and answered all our questions.No show home available to view which was a shame.
1/5
TrustpilotTerrible Customer Service
The seals in my upstairs bedroom have came apart from the window. Reported the issue and was told this would fall under minor settlement and fall under home maintenance. When I replied to the email to inform that my neighbour had the same issue prior to me reporting this and my neighbours was fixed, nobody replied to my email so I sent another one which was also ignored. I then decided to phone the office in Stirling and spoke to a lady who said she’d look into this and get back to me, yet again nobody contacted me.Really not happy at the customer service and the answers I’ve been given, especially when my neighbour who had the same issue as me got hers fixed, why is it I was treated differently? Avoid at all cost, they’re not interested in fixing snags once you have the keys to your property.
1/5
TrustpilotWoodyard Park - Bathroom leaking - stay away from this builder
The experience could be 5 stars, if only they knew how to make a bathroom that works.My bath has been leaking for more than 18 months, and after more than 8 people came to apply silicone and said they fixed it, today again, after a shower, my bathroom is flooding. The walls under the bath are full of mold. My last open complaint was on September 12th and until now I'm waiting for someone to come and fix it.If you are trying to see the positive side, seriously, look more into the complaints as I ignored them when I wanted to buy and now I regret it.
1/5
Trustpilot5 years into a new build with this…
5 years into a new build with this company and I am onto my third leak this year causing damage to my ceiling. Customer services are not interested
5/5
TrustpilotLouise was a real star
Louise was a real star talking me through everything and going the extra mile to ensure I understood everything while being realistic about timelines and my expectations. I look forward to working with her to seem my new house to completion.
1/5
TrustpilotLies and deception
When are you going to acknowledge the disgraceful state you’ve left Babington Quarter in? You’ve sold all the houses and packed up and left without finishing off. A dangerous play park for the children, unfinished areas everywhere, not building to the plans you showed customers, rubbish everywhere due to an overflowing public bin and not fixing dangerous issues that you’ve acknowledged. You fob customers off saying you need to send a plumber to fix guttering and can’t even finish off jobs you’ve started. You can’t even acknowledge complaints in the time frame you promise. If anyone is thinking of buying with Avant, come and take a look at Babington Quarter before you part with your money.
5/5
TrustpilotBarton Point
I can honestly say this has been the most stressful, yet amazing experience of our lives so far!! Caroline & the team at Barton Point have gone above & beyond to get us into the house of our dreams. My wife & I could not be happier!! We looked round 3 properties. Chose the one we liked & got an amazing package...we can't wait to move in, hopefully right before Christmas!!!
5/5
TrustpilotWe have been in our new home at the…
We have been in our new home at the Telford site for 2.5 months and we love it! Our site manager and assistant site manager are incredibly helpful and can't do enough for us. Always show a friendly smile . Would highly recommend Avant and the Telford site.
1/5
TrustpilotCan’t even get bricklayers to line…
Can’t even get bricklayers to line perpendicular up or put windows in right place
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Doncaster has the most, with 1,796 reviews rated 3.7 out of 5, followed by Sheffield with 12.
The six Avant Homes Yorkshire offices, by town:
