Trusted Agent profile
★★★★★
1,848 reviews across 4 offices and 2 platforms
Avant Homes Scotland East has four offices, in Midlothian, Penicuik, Dundee and Larbert. Together they have 1,848 reviews on two platforms, rated 3.7 out of 5 overall.
Avant Homes Scotland East's four offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotExcellent Customer Service
Everybody that I have dealt with at Avant Homes has been polite, friendly, and professional, especially Hilary at Cadley Village.
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5/5
TrustpilotJulia Portington was very friendly and…
Julia Portington was very friendly and helpful throughout our visit today
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4/5
Trustpilota Great developer. Would recommend
This review is for the Bradley point development in high spen, rowlands gill near Newcastle. The sales rep was “Bella” All in all I had a pleasant experience with this purchase. Bella was professional and answered all of my questions, she did all she could to help and always answered emails when she was available. the home under went a full Rics surveyor before purchase which allowed me as the buyer to have some reassurance that it was built well. The survey came back great. Very minor snags only. And a week later from when this survey was completed, I came to collect the keys and I had contractors out dealing with the snags. The house was left in a very good condition for me to move into. It was easy and straight forward to choose the tiling and the kitchen counter top colours and drawers. And was supplied with photos throughout the process. There are a few reasons I left only 4 stars and not 5. It’s best to be clear and honest and hopefully this review serves some use. 1)I was recommended by avant a solicitor which is Jackson’s law firm. Unfortunately this wasn’t a good fit and they caused a few snags along the way. Most of which was simply bad communication.2) as always with purchasing property there can be minor hold ups. When these occurred there was times I struggled to communicate with avant even as we neared the finish line. I think it’s important to always have clear contact info for someone who can help when and if you hit any issues with the process. There were times as we neared the end I felt rushed, I asked several times throughout the process to get a survey of the property done before we go further ahead. Obviously the developer has certain time constraints which I understand but as a buyer to need to ensure your property is up to standard and allowing the buyer to come in with a surveyor as soon as possible for mere peace of mind I think is extremely important. But again this is a minor point. However, all in all, avant have been pleasant to work alongside. The house is grand. I was treated well, and I would certainly recommend avant to others to use in the future.
5/5
TrustpilotJames at Breck's lane was brilliant..
Rating only, no written review.
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5/5
TrustpilotGreenlock Place - Lewis was a very good advisor
Looking to possibly move this/next year to the Leeds area. Lewis provided an overview and presented the shorter and longer term plans for Greenlock Place. Really friendly person, great knowledge of the plots and also understood our needs, was non-pushy and professional. We haven’t decided yet our firm plans but feel confident regardless with Lewis as an advisor.
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5/5
TrustpilotFantastic service from Avant Homes.
Fantastic service from Avant Homes.I was assisted by their sales advisor Lewis Simms who I can confidently say was nothing short of outstanding.He took the time to understand my needs and preferences before offering any recommendations. His patience and willingness to answer all my questions, no matter how trivial they might have seemed was great. He was able to explain details in a clear and relatable manner made the decision-making process so much easier.I think Avant Homes genuinely care about their clients and are committed to ensuring they have a positive experience.Highly recommend Lewis to anyone looking for an excellent service and a knowledgeable sales advisor
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5/5
TrustpilotAvant development Greenlock Place
I have been looking at properties at Avant at Greenlock Place and the customer service by the Avant team has been very excellent. Lewis Timms has been very patient with me, he is very approachable and nothing is too much trouble for him. He has dealt with all my queries in a positive manner and could easily answer all the many, many questions I had - he definitely knows everything about the development. Well done.
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5/5
TrustpilotAvant Homes Friendly Kind and Patient
Avant Homes is a truly welcoming company.We first met with Avant looking for a home in September 2023. Every interaction after that has been better than the last. Even though they were not initially our 1st choice when looking to buy a home. The staff at Avant Homes at skelton lake and Radford Meadow. Lewis Simms has been kind , helpful and patient with and Avant have became our primary choice when it comes to purchasing a home.A truly amazing experience.
5/5
TrustpilotGreat Customer Service at Avant homes
I'm happy with my plot from avant homes, the deal I got from the company was the very best compared to other options I had on sorby park I wanted a good space that would be convenient enough for a family of 4, and the site recommended by avant- team member ticked all the boxes. Speaking with the service team member Olivia helped me get exactly what I was looking for.The only reason I am giving a five star is the great service we received from her, she was patient with us, taking us through all the necessary informations and I appreciate her tenacity and willingness to answer all our questions.
5/5
TrustpilotJulie has been truly exceptional
Julie has been truly exceptional, going above and beyond to accommodate our needs. Both of our viewings were scheduled outside of regular hours, even on her days off, demonstrating her dedication. Her extensive knowledge of the site was impressive, and she provided valuable insights that greatly helped us in making informed decisions. We couldn't have asked for a better experience.
5/5
TrustpilotI had a great experience with avant…Olivia Spray!!!😁🥰
I had a great experience with avant homes. Dedicated staff and knowledge of what they do. And open and precise guidance on steps to follow to secure your new home. Thank you…Olivia Spray…Charles.
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5/5
TrustpilotCustomer service at Ruddington Avant…
Customer service at Ruddington Avant was brilliant /Julia was so helpful and friendly,as well as Gavin.Julia was my first point of contact she was so warm and welcoming,need more people like this in customer service!
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5/5
Trustpilotdevelopment with Avant Homes was an…
development with Avant Homes was an exceptional experience, and I am grateful to Vicki Phelps for her unwavering support and professionalism during the reservation process.Vicki was an invaluable resource, offering me the necessary assistance as a first-time buyer.She expertly navigated me through the reservation process with a high level of professionalism and a welcoming demeanor.If you are in the market for a new home, I wholeheartedly endorse Avant Homes and recommend working with Vicki Phelps, who will streamline the process for you. Thank you for your assistance, and we are eagerly anticipating moving into our new home.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Vicki.
5/5
Trustpilot5 * review for Jacqueline at Honeyman…
5 * review for Jacqueline at Honeyman Park Armadale.We have visited almost every new builder across Edinburgh but can genuinely say our experience with Jacqueline was the best. From the initial enquiry she was friendly, informative and quick with responses (emails etc). She spent a good time with us at the inital consultation, allowing us to take time and not feel pressured. The whole experience so far has been warm, friendly and enjoyable. We look forward to the rest of the process ! Thank you Jacqueline! :D
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5/5
TrustpilotJacqueline @ Honeyman Park
We would like to highly recommend Jacqueline as your go to person for Honeyman Park. She was extremely friendly, warm,helpful and informative, answering all our questions in detail. Also just a phone call or email away should you have any enquiries!We look forward to working along side her until we get the keys to our new home. Can’t wait! Graeme and Suzanne.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Jacqueline.
5/5
TrustpilotHelpful
Throughout the whole experience Jacqueline has been very helpful, and more importantly, super patient! All our questions and concerns were answered.Thanks again!!Craig and Tiff.
5/5
TrustpilotFirst Time Buyer - Reservation
I recently reserved my first home at the Honeyman Park development with Avanthomes, and I couldn't be happier with the experience. From the moment I expressed interest, Jacqueline was incredibly helpful and friendly. She guided me through every step of the process with patience and expertise, making what could have been a stressful time feel smooth and manageable.Jacqueline is always available to answer my questions and provided clear and detailed information about the development and the reservation process. Her professionalism and warm demeanor made me feel confident and supported throughout the journey.If you're considering a new home, especially at Honeyman Park, I highly recommend Avanthomes and working with Jacqueline. She truly made the experience a pleasure, and I can't wait to move into my new home! Thank you very much!
5/5
TrustpilotWe would like to say a huge thank you…
We would like to say a huge thank you to James at Brecks Park. We fell in love with the development the first time we visited, James was lovely and very helpful from day one. Welcoming and informative. James has guided us through different plots until we have put our deposit on our dream home. Thanks for your patience and answering our many questions, always finding out the information if you don’t have it to hand. We can’t wait to move in. Jess & Pat
5/5
Trustpilotsuch high quality stylish home at such…
such high quality stylish home at such great affordable prices. I reserved my property on 10 March and completed on 16th May 2024. Smooth process
5/5
TrustpilotThe sales girl was brilliant
Rating only, no written review.
5/5
TrustpilotExcellent work from Steve & Michelle at Cygnet Park
I own a property in Cygnet Park and we've been having our bathroom redone due to some issues with tiling when we moved in and I want to say how pleased I am with the plastering and painting work that Steve Arnell has done. I don't usually have many good words to say about contractors that come into my home through Avant but Steve is a credit to the company. He was friendly, polite, hard working and his work is of excellent quality. He took the time to explain things, asked me to look at the work once complete, cleaned up after himself and knew what he was doing from the start (all of which are a rarity). A mention for our customer care representative, Michelle, too who is continuing to work with us through our snags to achieve the quality of property that we want to have. She is always positive, even when listening to me whinge and moan first thing in the morning and we appreciate her hard work!
5/5
TrustpilotBoth Olivia & James are super helpful.
Both Olivia & James are super helpful.They provide detail information to foster our decision.
5/5
TrustpilotAvant Homes Varidian Meadows
I'd like to say a huge "Thank you" to both Caroline Jarvis and Clem at Varidian Meadows. Firstly Caroline has been amazing! So helpful in guiding us through this process. She's been there throughout to answer questions and keep us updated. I ferl confident in her capable hands! Clem has been wonderful too! Thanks for a fantastic home demonstration! I didn't know what to expect, but his expertise and knowledge was amazing. Not only was he professional but he made it fun giving me opportunity to ask questions and check my understanding. Keep up the great work both of you!
5/5
TrustpilotCholesterol was very helpfull and acknowledgable.
Cholesterol was very helpfull and knowledgeable
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Midlothian has the most, with 1,809 reviews rated 3.7 out of 5, followed by Penicuik with 1,808.
The four Avant Homes Scotland East offices, by town:
