Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotExcellent experience with Avant homes
Avant have been great from start to finish, and everything in between. My original review was unfortunately removed by Trustpilot during their verification process, but I wanted to repost because our experience has genuinely been very positive.
Cathrine · 28 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Hi Catherine,
Thank you so much for your positive feedback and for taking the time to post a review again! We appreciate your kind words and are so glad that you had a great experience with us.
Kind regards,
Avant Homes
★★★★★ 1/5
TrustpilotAvant homes highstonehall
Graeme · 28 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Hi Graeme,
We are really sorry you have had this experience with us; it really isn't what we strive for.
Thank you for giving your information so quickly. We will pass this on to customer services, and they will be in touch.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotTeam Approach
Paul Weatherston came over to the Jackton Green site from the east coast to support the electrician who was retrofitting some under kitchen unit lighting for us. His background in kitchen installation meant that he could pinpoint the best approach, avoid units needing to be removed & channels dug into walls. The kitchen was left clean & tidy afterwards too 🌟
Heather · 27 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Hi Heather,
Thank you for your lovely feedback about Paul! We are very pleased you had a great experience with us.
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotThank you
I live at Stewart’s Quarter and today the lovely Andy (Jones) came to sort out a few issues for me. He’s such a great guy, so friendly and nothing is too much bother and always working to a high professional standard. In fact everyone on site has been really helpful and I thank them all. Team Avant is amazing.
Sybil · 26 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Andy made your journey easier.
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, was very dubious about buying a new build after hearing all the horror stories but we have been more than impressed, any issue we have raised they have been sorted promptly and the after care team have been nothing short of excellent in dealing with the snags etc. would highly recommend avant homes to anyone thinking of buying a new build.
Rebecca · 26 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for the positive feedback! We're thrilled to hear that you had a great experience with us. Buying a home is such an important journey and we're honoured to have been part of yours.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotBeautiful homes/ great staff
Due to an unfortunate event I needed to look for somewhere quickly. I came across the Bennerley view site in Awsworth. Absolutely beautiful homes and the great help and advice I got from Julia made it a more manageable and less daunting experience. Julia’s exceptionally knowledgeable and no question is too much.
LISA · 26 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for your kind words and 5-star review! We’re delighted to hear that Julia has provided such an excellent experience.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotJust reserved a house at Thistle…
Just reserved a house at Thistle Meadows in Tranent . Was welcomed by a wonderful sales advisor named Cate. She’s was friendly and very helpful . Nothing was a bother. Also visited nearby development at Blindwells to see show home . Sales advisor Steven also very friendly and helpful . Caroline (Sales Manager) went through the reservation with me and explained the process . They are all a credit to Avant . Looking forward to moving in to my new home when complete .
Mrs · 24 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for your lovely feedback! We are delighted to hear that Cate, Steven and Caroline provided you with an excellent experience. Thank you for trusting us with your home journey, and congratulations again on your new place!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotAndy Jones was first class in resolving…
Andy Jones was first class in resolving the issues we had within our home. Polite, friendly and professional - Andy resolved them in a timely manner and the overall experience was excellent 😁 - Rosyth Stewart’s Quarter site
Marc · 24 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for your lovely feedback about Andy! We are delighted to hear you had a great experience with us.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotLouise at Earls Court
Louise at Earls Court, gave us great advice and support, guiding us through the different options. A credit to her profession and to Avant Homes.
Katrina · 23 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for your excellent feedback regarding Louise! We are so glad to hear you had a great experience with us.
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotThorough checks and information about…
Thorough checks and information about the product being offered before and after sale.
Philibert · 23 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for your wonderful 5-star review!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotStewarts Quarter
We moved into our new build at Stewarts Quarter at the end of April 2026. Firstly, Vivienne who took us from reservation to completion, was amazing. She communicated with us fully throughout the process and no question was ever too much. On completion, we did have an array of issues. We experienced a few stressful days but the aftercare service has been great. The customer care team have been super proactive and understanding. Especially Holly and Thomas who have been so attentive and reassuring throughout the full process. They have taken on a lot of our stresses and have endeavoured to get it all fixed within a suitable timeframe. Without these guys, this process would have been stressful and very grateful for their continued support.
Hannah · 22 May 2026 · Avant Homes Midlands Swadlincote
Agent replied · 6 June 2026
Thank you for your lovely feedback about Vivienne, Holly and Thomas! We are delighted to hear you had a great experience with our aftercare service team.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotStaff member in sale centre was lovely…
Staff member in sale centre was lovely and imformative
Nicola · 21 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for your excellent 5-star review!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotSecond time with Avant
Very helpful consultation. Good local knowledge.
Deb · 21 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for your fantastic 5-star review!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotAndy Jones was professional and helpful…
Andy Jones was professional and helpful when dealing with our fixes, thank you Andy!
Phil · 21 May 2026 · Avant Homes Midlands Swadlincote
Agent replied · 6 June 2026
Thank you for your wonderful feedback about Andy and for your 5-star review!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotSarah was lovely
Sarah was lovely, explaining everything perfectly. I came away very happy.
Beverly · 21 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for your excellent 5-star review!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotImpressive experience
I saw Faisal who was most knowledgeable, pleasant and welcoming.
Phyllis · 21 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Thank you for your lovely feedback and for the fantastic 5-star review!
Many thanks,
Avant Homes
★★★★★ 1/5
TrustpilotA deeply disappointing experience from start to finish, Avant Homes, Merlins Point, Lincoln
Pre-sale promises vs reality
Natasha · 21 May 2026 · Avant Homes Midlands Derby
Agent replied · 6 June 2026
Hi Natasha,
We are disappointed to hear about the issues you've faced. Our goal is to deliver high-quality homes and excellent service.
We’d appreciate it if you could respond to the information requested, so we are able to escalate the matter to the appropriate team for further investigation.
Many thanks,
Avant Homes
★★★★★ 4/5
GoogleWould be a nice place to live
Jamie · 2 April 2026 · Avant Homes Midlands Swadlincote
Agent replied · 13 October 2026
Thank you for the 4-star review!
Many thanks,
Avant Homes
★★★★★ 1/5
GoogleRating only, no written review.
Martin · 25 March 2026 · Avant Homes Midlands Swadlincote
Agent replied · 13 October 2026
Hi Martin,
We are very sorry to see your 1-star rating. We always strive for 5-star experiences and want to make things right. Please reach out to us directly at https://www.avanthomes.co.uk/contact-us with any details so we can assist you.
Many thanks,
Avant Homes
★★★★★ 1/5
GoogleDon’t buy from avant, poor customer service, poor communication, poor finish to the house, impossible to try and arrange repairs.
Recent work to the roads on the estate has caused damage to my car tried speaking to the sales office which the lady there like all other sales staff that have worked there tells you she’ll call you back and never does.
Went to speak to them in person again and as she was with new customer tried shutting me down and kicked us out when we continued to raise the issue in front of the customer.
Jacob · 18 March 2026 · Avant Homes Midlands Swadlincote
Agent replied · 13 October 2026
Hi Jacob,
We are very sorry to see your 1-star rating. We always strive for 5-star experiences and want to make things right. Please reach out to us directly at https://www.avanthomes.co.uk/contact-us with any details so we can assist you.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotAmazing Experience
We had the absolute pleasure of visiting the Earl’s Park development in Chesterfield and have had such a positive experience from start to finish.
Gemma · 24 February 2026 · Avant Homes Midlands Derby
★★★★★ 5/5
Trustpilot5* Experience at Bennerly View , Highly Recommend!
We had an outstanding experience working with Sarah and Zehra at Bennerley View. From start to finish they’ve been friendly, helpful and easy to deal with, they genuinely wanted to make sure we were happy and comfortable with every step of the process.
Lucas · 23 February 2026 · Avant Homes Midlands Derby
★★★★★ 1/5
TrustpilotAvant don't care at all.
I used the Avant complaints process for someone to investigate my shoddy tiling. That was in August, no one has come to inspect the tiling yet and every now and then I get a cut and paste email from the regional manager telling me how important my issue is to them and they are still waiting on a date from the tiling company. Once you have a house with Avant you will get very variable support on snagging issues and only then if you take so much time to chase them up. They really don't care at all and their amazing reviews are perplexing and not reflective of the situation here. We have had some great workmen round to fix issues, of which there were quite a few, but unfortunately they all leave the company quite quickly.
Gilly · 23 February 2026 · Avant Homes Midlands Derby
★★★★★ 5/5
TrustpilotGreat Service!
Katie at Altofts Acres was really helpful, went through everything in a lot of detail and answered any questions I had and made it really easy to start the process.
Emily · 22 February 2026 · Avant Homes Midlands Derby
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.