Trusted Agent profile

Avant Homes Midlands estate agents in Derby and Swadlincote

3.7

★★★★★ Good

1,822 reviews across 2 offices and 2 platforms

Avant Homes Midlands has two offices, in Derby and Swadlincote. Together they have 1,822 reviews on two platforms, rated 3.7 out of 5 overall.

Google logo

3.2 / 5

66

Reviews on Google

All 2 offices

Trustpilot logo

1,756

Reviews on Trustpilot

Business-wide

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Our offices

Avant Homes Midlands's two offices, most reviewed first. Each has its own page.

Latest reviews from every Avant Homes Midlands office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Trustpilot

First Time Buyer Experience

The Team at Avant homes have been super helpful, kind & positive whilst sharing the process of buying my first house with me. Kornelija has been very understanding of my nerves and questions and has been patient all the way through and kept me excited! I have a clear path of what will happen next and i think its perfect customer service for anyone doing this for the first time. Thank you to everyone at Avant

Meisha · 3 September 2026 · Avant Homes Midlands Swadlincote

Agent replied · 25 September 2026

Thank you for your positive feedback about our colleague Kornelija and for your fantastic review! Kind regards, Avant Homes

5/5

Trustpilot

Paul at Brompton mews is amazing and…

Paul at Brompton mews is amazing and fantastic so knowledgeable and really dedicated his time to us. Jamie in sales and part exchange has been so kind and helpful and Molly at James Leighton finacial services has been absolutely incredible. So far with our reservation process we couldn't have wanted anything more.

Jenny · 6 June 2026 · Avant Homes Midlands Derby

5/5

Trustpilot

Excellent service and professionalism

I would like to provide positive feedback for Andy Jones following his recent visit to our property. We had a number of minor snagging issues, and Andy took the time to thoroughly inspect and document each one. He resolved several of the issues during the visit itself, which was greatly appreciated.

Jordan · 5 June 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Thank you for your positive feedback about our colleague Andy and for your fantastic 5-star review! Kind regards, Avant Homes

5/5

Trustpilot

I went to Five Rise Quarter at Bingley

I went to Five Rise Quarter at Bingley. I had arranged to see Abi on the day the show home opened. Abi was extremely helpful and explained everything to us showing us diagrams etc. I was interested in a two bed house but the show house was a larger detached house. Abi explained how we could see where I wanted to be from the upstairs window. Abi said she would make us an appointment to look round a Ripley house. This was done and she walked round with us explaining about the different upgrades etc. I was very pleased as to how helpful she was and will definitely go back with any further enquiries I have

MICHAEL · 5 June 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Thank you for taking the time to write a review about your experience. We are very happy to hear that Abi made your journey easier and gave you a great experience with us! Kind regards Avant Homes

4/5

Trustpilot

Plot 117 trinity fields

Holland · 4 June 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Thank you for taking the time to share your feedback. We apologise for any inconvenience you experienced. We are very pleased to hear that Mark and Zoe gave you an excellent experience! Many thanks, Avant Homes

5/5

Trustpilot

On arriving at Seeley Fields we was…

On arriving at Seeley Fields we was greeted by Ruby, who was extremely helpful answering all our questions, showed us around the properties that was available within our price range. 5* customer service from Ruby - Thankyou

Rebecca · 4 June 2026 · Avant Homes Midlands Swadlincote

Agent replied · 23 October 2024

Thank you for your lovely feedback! We are delighted to hear that Ruby provided you with an excellent experience. Many thanks, Avant Homes

5/5

Trustpilot

I particularly want to appreciate the…

I particularly want to appreciate the sales representatives Julia who is an amazing lady, she takes you through all steps, great team

Sikanyisiwe · 4 June 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Thank you for your positive feedback about our colleague Julia and for your fantastic 5-star review! Kind regards, Avant Homes

5/5

Trustpilot

Mark from customer service

Mark attended my property yesterday to fit a new gas metre box as the one that was fitted had a defect. As always avant customer service team attend and fix the problem to a high standard.

Lyndsey · 3 June 2026 · Avant Homes Midlands Swadlincote

Agent replied · 25 December 2025

Thank you for your kind words and 5-star review! We’re delighted to hear that Mark has provided such an excellent experience. Many thanks, Avant Homes

1/5

Trustpilot

Extremely disappointing aftercare

Extremely disappointing aftercare experience with Avant Homes.

Hannah · 3 June 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Thank you for taking the time to share your feedback. We apologise for any inconvenience you experienced and want to assure you that we are taking your concerns seriously. Please could you respond to the information which has been requested so we can pass it to the relevant team for further investigation. Kind regards, Avant Homes

1/5

Trustpilot

Absolutely shocking customer service

Absolutely shocking customer service, even worse build quality, do not touch you will regret it

Michelle · 2 June 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

We're disappointed to hear about the issues you've faced. Our goal is to deliver high-quality homes and excellent service, and we regret falling short in your case. We’d appreciate it if you could respond to the information requested, so we are able to escalate the matter to the appropriate team for further investigation. Many thanks, Avant Homes

1/5

Trustpilot

Too many snagging issues and barely…

Too many snagging issues and barely attended to. I have issues raised over 7 months ago and still have not been attended. These issues have cost me money and the builder simply ignores emails like there is no after sales service at all. I have emails 2 weeks old that have not been acknowledged. I have a green patch on my ceiling for almost a month now. Clearly you're valued when you are looking to buy a house, once you're in, they do not care about you or what you say or issues you raise. I personally regret the move although this was well polished on the outside. Don't make the mistake I made...

Taurai · 2 June 2026 · Avant Homes Midlands Derby

Agent replied · 24 August 2024

Hi Taurai, We are disappointed to hear about the issues you've faced. Our goal is to deliver high-quality homes and excellent service. Please could you respond to the information requested so we can pass it on to the relevant customer services team for further investigation. Kind regards, Avant Homes

5/5

Trustpilot

Monkswood, Telford.

Moving home is a huge milestone; selling your home and putting your trust in strangers is monumental. I was incredibly anxious about buying a new build, but the team at Monkswood have been nothing short of wonderful.

Rachael · 1 June 2026 · Avant Homes Midlands Swadlincote

Agent replied · 10 June 2024

Thank you for taking the time to leave us a review! We are so glad to hear that you enjoyed your experience with us, and congratulations on your new place! Kind regards, Avant Homes

5/5

Trustpilot

Excellent service at Five Rise Quarter!

We have had excellent service from Abi at Five Rise Quarter in Bingley. She has been very helpful and has provided clear information to enable us to make an informed decision. We are hopeful that our proposed purchase will proceed smoothly, and feel that we will be well supported throughout the buying process.

Anne · 1 June 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Thank you for your kind words and 5-star review! We’re delighted to hear that Abi has provided such an excellent experience. Many thanks, Avant Homes

5/5

Trustpilot

Whole process has been made really…

Whole process has been made really easy! Minor snagging all sorted within the first month of moving in. Staff have been lovely. Everyone friendly, appear on time for jobs, no minor issue is too small to be sorted

Stephanie · 1 June 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Thank you for your excellent 5-star review! We are very pleased to hear you had a great experience with us. Kind regards, Avant Homes

5/5

Trustpilot

Monkswood - Telford

Moving house can be a stressful experience, but the customer service and support we’ve received from Avant Homes Monkswood has been fantastic from start to finish.

Calum · 1 June 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Thank you for your lovely feedback! We are delighted to hear that Dave, Ian, Jake, Steve, Judith and Steve provided you with an excellent experience. Thank you for trusting us with your home journey, and congratulations again on your new place! Many thanks, Avant Homes

5/5

Trustpilot

Excellent customer service

Ruby was outstanding. Helpful, knowledgeable and polite.

Selston · 31 May 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Thank you for taking the time to write your wonderful 5-star review about Ruby! Kind regards, Avant Homes

5/5

Trustpilot

We have just reserved our flat with…

We have just reserved our flat with Avant at Richmond Heights with Faizah today . We are very happy so far with everything although still early in the process we have been put at ease by Faizah who is very helpful & friendly .

Kpark · 31 May 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Hi, Thank you for your wonderful review about our colleague Faizah! We are very glad to hear they gave you an excellent experience. Many thanks, Avant Homes

5/5

Trustpilot

Avant Homes - Building houses with people, wildlife & nature in mind.

I have recently reserved a plot/house on Hackett Grange, Radcliffe on Trent. I arrived at the Sales office at 9am to enquire about a property. The office didn't open until 10am, fortunately for me, Keiran the Sales Agent for Avant Homes, was willing to start his working day an hour early. He was extremely professional & helpful and more than willing to try & help me in the best way possible. By 10am I had been shown around a plot/completed house and was on my way to reserving it. Keiran is an amicable friendly sales person, who has the quality of combining a seemingless effortless high standard of professionalism, whilst at the same time making a client feel valued and at ease. He is very knowledgeable about Hackett Green and the surrounding area of Phase 1 of the building site. He has an excellent insight into the structure of the houses, the land they are built on and the purpose of the balancing pond. He was keen to express how Avant Homes are ensuring that wildlife is encouraged to thrive in the area by keeping existing trees, adding hedgehog tunnels & integrated sparrow & swift boxes amongst other measures.

Audrey · 31 May 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Hi Audrey, Thank you for your wonderful review about Keiran. We are very glad to hear he gave you a great experience, as that is exactly what we strive for! Kind regards, Avant Homes

5/5

Trustpilot

Avant Homes Dodworth

I would like to thank Laura at Avant Homes Smithy Wood Gate Dodworth for her outstanding support and professionalism while securing our house reservation.

Dave · 30 May 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Hi Dave, Thank you for the positive feedback about Laura! We're thrilled to hear that you had a great experience with us. Buying a home is such an important journey, and we're honoured to have been part of yours. Many thanks, Avant Homes

5/5

Trustpilot

Myself and my partner went to view a…

Myself and my partner went to view a house on 29/05/2026 at Earls Park, Holmewood and to have a conversation about some options and other properties. We had Louise on the day and she was really nice, patient, understanding and extremely knowledgable. We couldn’t have had a better experience and it was smooth sailing from every aspect.

Jack · 30 May 2026 · Avant Homes Midlands Swadlincote

Agent replied · 6 June 2026

Hi Jack, Thank you for taking the time to write a review about your experience. We are very happy to hear that Louise made your journey easier! Kind regards Avant Homes

5/5

Trustpilot

Robroyston Darach Fields …

We’ve had a great experience with our new build at Darach Fields Robroyston so far.

Amy · 29 May 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Hi Amy, Thank you for your kind words! We’re delighted to hear that Andrew and the customer care team have provided you with such an excellent experience. Many thanks, Avant Homes

2/5

Trustpilot

Was in the process of purchasing a new…

Was in the process of purchasing a new build and paid my reservation fee. At the last moment and without proceeding any further I cancelled my reservation. Although the sales person initially extremely accommodating and helpful, the minute I pulled out that all changed. What really got to me was the extremely personal and rude message sent to me once I had cancelled. I don’t want to go into details but it was one of the most unprofessional and quite frankly rude dealing with any company I have dealt with. This of course is not directly at Avant but one of the sales team. I felt like I must be the only person that has ever pulled out of buying a new build. Glad I didn’t buy it in the end but that not the fault of Avant.

Littlecossack · 29 May 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

We are very sorry about the experience you had with one of our staff members. We’d appreciate it if you could respond to the information requested, so we are able to escalate the matter to the appropriate team for further investigation. Many thanks, Avant Homes

5/5

Trustpilot

Brilliant support from Andrew at Darach Fields

We recently moved into our new home at Darach Fields and couldn't be happier with the support from our site manager, Andrew. He is incredibly friendly, down-to-earth, and always approachable, whenever we ping him, he responds straight away and comes over to check on things personally.

DINESH · 29 May 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Hi Dinesh, Thank you for the positive review! We are delighted to hear that you had such a great experience. We're especially pleased that Andrew was approachable and made your moving process easier! Many thanks, Avant Homes

5/5

Trustpilot

Excellent experience with Avant homes

Avant have been great from start to finish, and everything in between. My original review was unfortunately removed by Trustpilot during their verification process, but I wanted to repost because our experience has genuinely been very positive.

Cathrine · 28 May 2026 · Avant Homes Midlands Derby

Agent replied · 6 June 2026

Hi Catherine, Thank you so much for your positive feedback and for taking the time to post a review again! We appreciate your kind words and are so glad that you had a great experience with us. Kind regards, Avant Homes

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Questions about Avant Homes Midlands

Which Avant Homes Midlands office has the most reviews?

Derby has the most, with 1,740 reviews rated 3.6 out of 5, followed by Swadlincote with 1,663.

Where are the Avant Homes Midlands offices?

The two Avant Homes Midlands offices, by town:

  • Derby: Cotchett Village, Derby, DE3 0DN
  • Swadlincote: Cadley Village, Moonstone Way, Swadlincote, DE11 0BB

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