4/5
GoogleWould be a nice place to live
Agent replied · 13 October 2026
Thank you for the 4-star review! Many thanks, Avant Homes
Trusted Agent profile
Avant Homes Midlands estate agents in Derby and Swadlincote
★★★★★
1,822 reviews across 2 offices and 2 platforms
Avant Homes Midlands has two offices, in Derby and Swadlincote. Together they have 1,822 reviews on two platforms, rated 3.7 out of 5 overall.
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Our offices
Avant Homes Midlands's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 66 reviews on Google only. Show every review
Google1/5
GoogleRating only, no written review.
Agent replied · 13 October 2026
Hi Martin, We are very sorry to see your 1-star rating. We always strive for 5-star experiences and want to make things right. Please reach out to us directly at https://www.avanthomes.co.uk/contact-us with any details so we can assist you. Many thanks, Avant Homes
1/5
GoogleDon’t buy from avant, poor customer service, poor communication, poor finish to the house, impossible to try and arrange repairs. Recent work to the roads on the estate has caused damage to my car tried speaking to the sales office which the lady there like all other sales staff that have worked there tells you she’ll call you back and never does. Went to speak to them in person again and as she was with new customer tried shutting me down and kicked us out when we continued to raise the issue in front of the customer.
Agent replied · 13 October 2026
Hi Jacob, We are very sorry to see your 1-star rating. We always strive for 5-star experiences and want to make things right. Please reach out to us directly at https://www.avanthomes.co.uk/contact-us with any details so we can assist you. Many thanks, Avant Homes
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleMoved in over a year ago overall the house inside hasn't had many issues but the biggest problem is with the doors, Avant customer service explain that the doors need them to come out regular (currently had issues over 6 times) and many others unable to close or lock for sometimes over a week voiding insurance and leaving children and partners in insecure property during the night very poor attitude and explanation is it's the weather and all doors do it and surprisingly enough I've never had these problems in any other property or family friends regularly the fact they stopped bifolding doors due to the issues people are having and they're answer is speak to the frame guys ( all they do is a quick fix then leave it knowing that you'll eventually run out of warranty)
2/5
GoogleWeird house layouts, feels like a warren when driving in. Loads of cars parked on pavements
1/5
GoogleThe woman working at the show room today 18/4/25 around 3pm, was extremely rude and patronising for no apparent reason. Not sure what her problem was but acting this manner to someone enquiring about homes only acts to put them off buying anything related to this place. Did not proceed to check out their homes and I would definitely not recommend this place to others.
5/5
GoogleAffordable housing.
5/5
GoogleRating only, no written review.
1/5
GoogleShocking built houses after a closer look . 4 plugs in a kitchen . No light in dining area broken wall tiles the garden is shocking with bits of brick and concrete hanging out of the top soil . Very poor roads and pavement unfinished. Just a big shit hole
5/5
GoogleRating only, no written review.
1/5
GoogleBought the house outright 4 years ago. Big mistake. From day one I’ve had problems. They do not want to take liability for anything that goes wrong. The drainage is shocking as the ground is made of clay and they have not done the drainage correctly leaving all of my lawn boggy. They’re asking for a £250+ surcharge and they haven’t even done the tarmac on the road. They cut all the grass and clip the topery over the road and leave the grass opposite dying, brown, unwatered and generally unkept. It’s like a building site with high drop curbs and road sweepers constantly going past. Lorries and diggers parking right outside the house. I love my first little home that I can all mine by my gosh it’s just one problem after another and no one wants to know. Aslong as your buying, your their favourite customer treating you with vip treatment. As soon as you are in your property, you’re forgotten about and they’re onto the next property. They should be ashamed.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleLovely
1/5
GoogleVisiting my cousin who when she 1st moved in had 2xa4 sheets of paper filled with snag list issues. Shoddily built houses with poor workmanship with even worse aftersales service!
1/5
GoogleRating only, no written review.
5/5
GoogleHad a man come out to my front door today on Burbage drive very polite and solved an on going problem forgot to take his name but Thankyou very much good Job done
5/5
GoogleLouise coleman was amazing and shes an asset to Avant homes, I wish everyone's customer service was like hers, she literally made our day, thank you so much Louise
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Avant Homes Midlands
Which Avant Homes Midlands office has the most reviews?
Derby has the most, with 1,740 reviews rated 3.6 out of 5, followed by Swadlincote with 1,663.
Where are the Avant Homes Midlands offices?
The two Avant Homes Midlands offices, by town:
- Derby: Cotchett Village, Derby, DE3 0DN
- Swadlincote: Cadley Village, Moonstone Way, Swadlincote, DE11 0BB
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