Newest first, from every platform, with the office each review is about. First names only.
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5/5
TrustpilotFrom start to finish
From start to finish, Dawn, Mary, and Kim could not have done more to help from Bellway & Ashbury, alongside Lisa, Hayley, Alex, Steven at the New Homes Group. While I know their role is to sell houses, the personal touches and regular update calls genuinely made all the difference during what can be a very stressful time when moving into a new home. An excellent team, backed up by excellent people.
Petey Β· 18 January 2026 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 January 2026
Hello Petey and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the whole team. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Zoe
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5/5
TrustpilotFriendly and Thorough
Shelley was very friendly and accommodating and went out of her way to meet our needs for purchasing our new property. She was very thorough and made the process feel very simple and straightforward for us. We would highly recommend her if you are planning on buying a new home!
Oscar Β· 10 January 2026 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 January 2026
Hello Oscar and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Sam
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5/5
TrustpilotSales Team
The sales manager Karen was so helpful. The day we reserved the other Karen was in charge and she could not have done enough to help us choose which home to have and secure the home of our dreams.
Frisby Β· 6 January 2026 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 January 2026
Hello Frisby and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Alex
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5/5
TrustpilotWe bought a home at the Forster Parkβ¦
We bought a home at the Forster Park development. Although there were a few minor issues during the process, everything was handled well and we received the house smoothly and without any problems, earlier than the expected completion date.
Can Β· 29 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 January 2026
Hello and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Forster Park. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Sam
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5/5
TrustpilotA positive experience
From start to completion we have had a great experience buying with Ashberry Homes.
Paige Β· 29 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 January 2026
Hello Paige and thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Shelley. We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Alex
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5/5
TrustpilotWe were kept informed every step of theβ¦
We were kept informed every step of the way, all the sales assistance we have dealt with were so lovely and helpful with any queries or questions we had. As first time buyers everything a little stressful but the Ashberry team have made the process so much easier!
Tia Β· 28 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 January 2026
Hello Tia, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Alex
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5/5
TrustpilotGreat experience reserving our first home
Amazing service reserving out first home! given so much information and kept up to date.
Zoe Β· 25 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 January 2026
Hello Zoe and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Sam
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5/5
TrustpilotHelpful
The staffs were really helpful nice and friendly.explaining things and answering my questions calling me back when they missed my call, they were really on top of things
Esther Β· 23 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 December 2025
Hello Esther and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe
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4/5
GoogleRating only, no written review.
M Β· 16 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 16 April 2026
Hi, M. Thank you for your lovely review. Itβs wonderful to know our efforts are making a difference!
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5/5
TrustpilotHassle free
D.Dunsmuir Β· 13 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 December 2025
Hello and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Sam
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5/5
TrustpilotI love Ashberry Homes
I love Ashberry Homes. I was most fascinated by their architectural designs, the location of the estate and their sales advisor. Eve was very patient in disseminating information to me. She was very understanding and pointed me to the resource that I needed to help inform my decision.
Fisayo Β· 12 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 December 2025
Hello Fisayo and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from Eve! This really is the type of feedback that we strive to ensure we receive! Many thanks, Sam
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5/5
TrustpilotHappy customer
We recently bought from Ashberry Homes in Stargate Meadows - our first experience was with Jill who was lovely and we didnt feel pushed to buy or anything. This was when we were in the house browsing phase.
Muna Β· 7 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 December 2025
Hello Muna and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Stargate Meadows. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Sam
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5/5
TrustpilotAshberry Homes and Agata have been amazingβ¦
Ashberry Homes and especially Agata has been super helpful and patient with us. They have helped us to find our dream home and the communication was very good, always had updates for everything. Truly appreciate their support and dedication. We couldnβt ask for more. Thank you and we can recommend them to everyone π«Άπ»
Veronica Β· 4 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 December 2025
Hello Veronica, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Zoe
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5/5
TrustpilotBig shoutout to Julie in Lucas Gardens!
Big shoutout to Julie in Lucas Gardens development for making the buying process for us so smooth. It can be so stressful for first time buyers but thanks to Julie who supported us and recommended us the right people we finally have a beautiful house! She even came in to check on us on our first day after moving in and we really appreciate that. Thank you Julie.
Drosia Β· 2 December 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 December 2025
Hello Drosia and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Lucas Garden. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
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5/5
TrustpilotVery friendly staff
Very friendly staff, Hannah at Fardale hill in particular has been great, so helpful and has explained everything
Louise Β· 24 November 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 December 2025
Hello Louise and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Sam
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5/5
TrustpilotDealing with Sally from Yew Treeβ¦
Dealing with Sally from Yew Tree Meadows was the best part of the experience. She was very professional, open and helpful.
Angelika Β· 17 November 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 December 2025
Hello Angelika, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Alex
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5/5
TrustpilotSmooth process
Polite, friendly and very accommodating. Process was smooth and really enjoyed viewing house again before purchasing the plot to ask all our questions. Highly recommended π very excited to move into our Ashberry home. Michael at Chellaston fold is absolutely brilliant.
Kelly Β· 17 November 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 December 2025
Hello Kelly and thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Michael! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Alex
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5/5
GoogleExcellent quality and customer care.
Well looked after by Kieth and James.
Luke at the sales office has been outstanding.
Craig Β· 16 November 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 16 April 2026
Hi, Craig. Thanks for taking the time to share your positive experience. We truly appreciate it!
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5/5
TrustpilotExcellent support and care
Excellent support and care, Eve at swinfen vale was an absolute godsend for our journey towards our forever home, assisted every step of the way and you could tell she really cared.
Joseph Β· 7 November 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 December 2025
Hello Joseph and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team. This really is the type of feedback that we strive to ensure we receive!
We wish you all the best in your new Ashberry home! Thanks again, Zoe
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4/5
GoogleRating only, no written review.
Gary Β· 16 October 2025 Β· Ashberry Homes East Midlands Desborough
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5/5
TrustpilotExcellent customer service
Bernard Β· 24 September 2025 Β· Ashberry Homes East Midlands Desborough
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5/5
TrustpilotLuke - The Wickets, Desborough.
We have recently reserved a property at The Wickets development in desborough, and it was such an enjoyable, informative and professional experience thanks to Luke.
New Β· 21 September 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 September 2025
Hello and thank you so much for taking the time to share your experience! Weβre thrilled to hear of the fantastic service you received from your Sales Advisor, Luke. This really is the type of feedback we strive to ensure we receive. We wish you all the best in your new Ashberry home and would love to hear back from you once youβre all settled in. Thanks again, Sam
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1/5
GoogleI reserved a house with Ashbury Homes and, like many buyers, faced delays in the chain. Throughout this process I stayed in contact and even managed to find another solution within 10 days.
Despite this, today I was threatened by the sales team, being told that if I donβt complete by the end of September, Ashbury will remove the incentives. Do they really think Iβm deliberately holding things up? Do they believe that threats will somehow make the legal process move faster?
To make matters worse, the sales manager, Kenny, was arrogant and rude. We were in the middle of discussing timelines when, out of nowhere, they dropped this ultimatum.
The whole experience has been awful. Buying a home is already stressful, but Ashburyβs approach has been cold, uncompassionate, and unnecessarily aggressive. Instead of offering support, theyβve added pressure and made the process even harder.
If you value good service, empathy, and professionalism, look elsewhere
Kay Β· 14 September 2025 Β· Ashberry Homes East Midlands Swadlincote
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5/5
TrustpilotOur experience with ashberry homes hasβ¦
Our experience with ashberry homes has been very positive always happy to help
Jess Β· 10 September 2025 Β· Ashberry Homes East Midlands Desborough
Agent replied Β· 25 September 2025
Hello Jess, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Sam
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