Trusted Agent profile

Anwyl Homes estate agents in Chester, Crewe, Deeside and 2 more

4.6

★★★★★ Excellent

1,194 reviews across 5 offices and 2 platforms

Anwyl Homes has five offices, in Chester, Crewe, Deeside, Oakenholt and Ellesmere Port. Together they have 1,194 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

3.7 / 5

40

Reviews on Google

All 5 offices

Trustpilot logo

1,154

Reviews on Trustpilot

Business-wide

Our offices

Anwyl Homes's five offices, most reviewed first. Each has its own page.

Latest reviews from every Anwyl Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

🌟🌟🌟🌟🌟

I want to express my gratitude to Peter and Chris for their exceptional work in fixing everything around the house. They were professional, efficient, and tidy.Wonderful job! Thanks a lot

Olga · 3 December 2024 · Anwyl Homes Oakenholt

5/5

Trustpilot

Great service from engineer

Peter was polite, courteous and ensured I knew exactly what he was replacing and why.

Sarah · 3 December 2024 · Anwyl Homes Oakenholt

5/5

Trustpilot

Queens Meadow development - Neil & Sam have been truely amazing!

I recently purchased a new home from Anwyl Homes on the Queens Meadow development, and I couldn’t be happier with the experience. From start to finish, the process was seamless, thanks to the fantastic team. Claire, the Sales Advisor at the time before she left for an internal position, was exceptional, always approachable, knowledgeable, and always helped with any queries we hadBoth site managers, Neil and Sam, have also been outstanding. Any minor issues we encountered after moving in were resolved promptly and efficiently. They always make sure the site is immaculate throughout the day and if they see you on site, they make sure everything is ok. The quality of these homes is unmatched compared to other new build developments I’ve seen. I would highly recommend buying a home from Anwyl. It’s been a truly stress-free and enjoyable experience!

Stephanie · 2 December 2024 · Anwyl Homes Oakenholt

5/5

Trustpilot

Great experience buying our first home

Buying our first house with Anwyl has been fantastic - we bought in Winnington and Keith Best and his site team have been brilliant the whole way through. The house is beautiful, we had barely any snags and all very minor which were sorted so quickly and without hassle. Everyone on the site has been so friendly and it really feels like they care and are proud of the development. We’re so happy with our new home and the whole process has been excellent. The sales team have been efficient and inclusive and helped make the process of buying clear for us as first time buyers too.

Bethan · 2 December 2024 · Anwyl Homes Oakenholt

5/5

Trustpilot

Fantastic After Service - Pete Giddins is a star

Pete Giddins has recently completed some minor snagging works in our home and was extremely professional and very thorough. His workmanship was second to none and he completed all jobs within the allotted 2-days. Very happy homeowners and thank you Anwyl for the great Customer Service.

PSD · 2 December 2024 · Anwyl Homes Chester

Agent replied · 10 June 2024

Hi, thank you for this great review about our Fairways development, all our team work hard to make moving home as easy as possible so it's great to read when they have got it right!

5/5

Trustpilot

Paul Higham - highly recommended.

Paul Higham - highly recommended.Lovely guy, friendly and completed the jobs assigned to him to a very high standard . I really can not fault ANWYL as the experience I have had dealing with them has been excellent .

Tina · 29 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks Tina!

5/5

Trustpilot

Remedial works

Richard Nelson has been to the property several times, throughout these times he has displayed a high level of competence and commitment to the works that needed rectifying. His professionalism was second to none and kept us up to date after every visit

Thomas · 29 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks Thomas.

5/5

Trustpilot

Winnington Place

Winnington Place, this is our first time buying a new build property and can honestly say, if we ever needed to, we would do it again. We moved to rented accommodation which took a lot of the house selling/buying stress out of the process and we could just enjoy the excitement of buying a brand new house. I know this isn’t suitable or even possible for everyone but it worked for us. Firstly we must mention Marie, Louise and Kelly in the customer service team (although Kelly has moved to another site now) these are the ladies you meet when you come to visit Winnington place and the show homes. These lovely ladies are friendly, genuine and honest. Very approachable and easy to talk to. And not a single pushy sales person in sight, hats off to you Anwyl for promoting this type of culture. A special mention to Marie who walked the majority of the process with us, we thoroughly enjoyed our ‘meets’ and your down to earth approach, a huge thank you to you.Secondly The Site team, Scott, Keith and Andy, these are the guys who look after you once you have moved in in terms of snagging, trades etc. We found then to be very efficient, nothing seemed to be too much trouble, they were all professional and easy to deal with, we couldn’t ask for a better site team.Lastly, we love the Lymm house style, the amount of room you get with this house is great value for money, we especially love the beautiful large open hallway upstairs. The garden is also a great size, ample room to extend/have a summer house/outside office and still have a good size garden. We would definitely buy an Anwyl home again, however I don’t think anyone would be able to prise this one away from us.

Ged · 29 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Ged, Wow! Thank you for this review, we have passed your feedback onto the team at our Winnington Place development and they were so pleased. We certainly don't want to prise your home away from you but would be glad to welcome you at any Anwyl Homes development in the future!

5/5

Trustpilot

Customer care visit

It was a pleasure to have Paul around to complete some customer care jobs 👍

AW · 28 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thank you

5/5

Trustpilot

Great job done

Front door , en-suite door and lounge ceiling - both Richard and Josh Hough arrived this morning at the time expected . Explained what they were doing , both worked hard throughout the day to get the jobs done. Very polite and professional. Extremely tidy when leaving my property. Did everything to a high standard . Thank you to both of them and to Stacey for arranging the jobs .

Tina · 27 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks Tina, it makes our Customer Service team very happy when they receive reviews like this - thank you.

5/5

Trustpilot

Victoria Mills - Holmes Chapel

Fantastic experience from start to finish!As a single parent, moving to a new home initially felt overwhelming, but the team here made the process so much easier. Gillian, the sales representative, has been an absolute star, she went above and beyond to support me through buying my house during a stressful period in my life.A special mention goes to Isaac, the site manager, who has been nothing short of amazing! As a perfectionist, I can be quite particular, but Isaac has been incredibly patient and accommodating. Nothing has been too much trouble for him, and he’s gone above and beyond to ensure every detail was just right.I’ve been fortunate to have a month to decorate and carpet the house before moving in, and Isaac has consistently checked in to make sure everything was going smoothly, even offering help when needed. His support has truly made this transition as stress-free as possible.I can’t thank the team enough for their incredible service and highly recommend them to anyone!

Zoe · 27 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Zoe, thank you for taking the time to leave this review about our Victoria Mills development. Both Gyllian and Isaac really appreciated your kind comments and were so pleased you appreciated the efforts they have put in to reduce your stress levels, thank you.

5/5

Trustpilot

5 stars for Richard Nelson

Rating only, no written review.

Wing · 26 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks!

1/5

Trustpilot

Customer service after care is non existent. The oaks

Initially wrote a good review and I still can’t fault the site team and sales team. However the aftercare of the customer service team is awful. 1 year in our home and we have been left with an overgrown green space outside of our house which is a dumping ground for litter and road signs. Anwyl take no responsibility for this due to it being owned by torus homes, however we were assured they work closely with torus homes on site as they supply homes on the estate to torus. They have been completely dismissive and have advised i chase this matter up with torus personally, they have taken no accountability for how it’s left us feeling about our home . Seems they aren’t interested once a sale is complete. Don’t waste your time or money. Thoughtful homes I think not.

· 26 November 2024 · Anwyl Homes Chester

Agent replied · 10 June 2024

Hi, thank you for your review about your home and our team at our Oaks development. It's great to read how well you have been looked after and how happy you are with your home. Thanks again.

5/5

Trustpilot

Victoria Mills - Anwyl Homes (Amazing Experience)

Amazing experience with the purchase of our first home in the UK.The sales stage at Victoria Mills with Gyllian was extremely easy with her guidance through the process from Plot selection all the way through to selecting finishes. Gyllian has been both professional and helpful, keeping us update through every stage of the build.Once property handover was done, Isaac and his team ensured that any snags were quickly and efficiently rectified, with all members of the team being friendly and accommodating of our busy schedules.All in all, Gyllian and Isaac have made the whole experience of our first home blissful and would highly recommend them and the Anwyl team

Keith · 26 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Keith, thank you for taking the time to leave this review about our Victoria Mills development. Our team there have clearly taken the time to look after you and provide a great service. Thank you.

5/5

Trustpilot

Excellent service from Jason and Jan

Excellent service from Jason and Jan from Alexandra Garden. They both are very helpful and patiently explain everything we need to know throughout the whole process. They responded to emails and calls quickly. We are very happy with their brilliant service.

Vion · 25 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thank you for this review about our Alexandra Gardens development, it's great to read about the brilliant service our team have provided there. Thanks again.

5/5

Trustpilot

Chris has been a few times to do snag…

Chris has been a few times to do snag jobs around the house. He always does a Thorough job and dose a fab finish.

Gwawr · 25 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks Gwawr!

5/5

Trustpilot

Victoria Mills Holmes Chapel

We had a great experience with Anwyl Homes. Gylian, our sales representative, was incredibly attentive and made sure we felt confident and informed throughout the process.After moving in, Issac and his team were very good with their aftercare. They were quick to address any issues we raised, fixing everything in a timely and efficient manner. Their professionalism and friendly attitude made the entire experience stress-free, and they were always responsive to our requests.

Yuliya · 22 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thank you for taking the time to leave this review. Our team at Victoria Mills really appreciated it.

5/5

Trustpilot

Exceptional

We are beyond grateful for the exceptional service we received from Anwyl Homes, thanks to Gylian and Isaac. Gylian worked tirelessly to ensure our house was ready in record time, pushing the sale through to make sure we moved in just before our little boy started school, something we are incredibly thankful for. Isaac has been nothing short of amazing, completing all snagging tasks quickly and with great care and consideration for both the house and our family. His attention to detail and professionalism truly stood out. Both Gylian and Isaac were incredibly empathetic and professional throughout the process. I was initially nervous about buying a new build, but thanks to their dedication and support, I would do it again in a heartbeat! Anwyl Homes made this journey smooth and enjoyable, and we couldn't be more appreciative.

Framec · 22 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thank you for this amazing review about your experience at our Victoria Mills development. We wish you many more years of happiness in your New Anwyl Home.

5/5

Trustpilot

The Fairways Development

I have recently moved on to the Fairways development in Handforth. The two site managers Carl and Gaz have been so helpful and have dealt with any problems with speed and efficiency. They made my move and settling into my new house much easier for me and I am grateful for their help and support.

Emily · 22 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Emily, thank you for this review about our site team at our Fairways development. All our teams work really hard to make moving home as easy as possible so it's great to hear when they are getting this right! Thanks again.

5/5

Trustpilot

Paul and Josh

Yesterday we had a visit from Paul and Josh and they sorted out a squeaking bedroom floor. Fantastic. Two smashing lads who worked very hard to get the job done. We can't thank them enough for being pleasant and hard working, a real asset to Anwyl Homes.Sally and Andy Clay

Andy · 22 November 2024 · Anwyl Homes Chester

Agent replied · 10 June 2024

Thanks Andy, it's great to read how well you have been looked after by our team at Priory Gardens, thank you.

5/5

Trustpilot

Victoria Mills- Holmes Chapel

We had a great sales experience with Gylian, always very tentative and put our minds at ease through the whole process. Once we had they keys handed over the aftercare changed to Isaac and his team on site. All be it a bit slow to start fixing the snags we raised, they were all sorted to a good quality. Our experience with everyone at Anwyl has been great and would recommend an Anwyl homes to anyone looking at a newbuild.Our thanks again to Anwyl and the team here at Hilmes Chapel.

Sion · 22 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Sion, thank you for your review about our Victoria Mills development and your recommendation, much appreciated.

5/5

Trustpilot

Henley style roof issue …

We have been in our Henley style Anwyl home over 3 years now and a recent fault was found on this house type in the roof trusses has just been fixed.Ian in charge of the works kept me updated throughout knocking on daily to give me an update on progress and even changed the order of the planned works as I am due to move very soon and he wanted to get ours done to avoid any issues on moving day with scaffolding being in place.Thanks Ian for doing this and ensuring this fix went smoothly

J · 21 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thank you for taking the time to leave this review, we always try to work with our homeowners to accommodate their requirements wherever we can, so it's great to read Ian managed to do this for you.

5/5

Trustpilot

Peter and Richard did a wonderful job…

Peter and Richard did a wonderful job today, they were polite and courteous. Peter kept me in the loop with how the project was going and made sure I was satisfied with the result. Further more he ensured me about the general process and next steps.

Michelle · 21 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks Michelle

5/5

Trustpilot

The Fairways Development, Handforth

We bought a new build property from Anwyl homes and have had a great experience. The sales team were lovely and welcoming.The aftercare provided by Gareth and his team was exceptional. He was quick to fix anything and always on hand / happy to help. Gareth went above and beyond which helped make our experience so good.

Shailja · 20 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thank you for taking the time to leave this review.

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Questions about Anwyl Homes

Which Anwyl Homes office has the most reviews?

Chester has the most, with 1,080 reviews rated 4.6 out of 5, followed by Crewe with 1,080.

Where are the Anwyl Homes offices?

The five Anwyl Homes offices, by town:

  • Chester: Clifton Drive, Chester, CH1 4LG
  • Crewe: Newcastle Road, Shavington, Crewe, CW2 5EB
  • Deeside: Welsh Road, Deeside, CH5 2RD
  • Ellesmere Port: Rossbank Road, Ellesmere Port, CH65 3AN
  • Oakenholt: A548 Chester Road, Oakenholt, CH6 5WN

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