Trusted Agent profile

Anwyl Homes estate agents in Chester, Crewe, Deeside and 2 more

4.6

★★★★★ Excellent

1,194 reviews across 5 offices and 2 platforms

Anwyl Homes has five offices, in Chester, Crewe, Deeside, Oakenholt and Ellesmere Port. Together they have 1,194 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

3.7 / 5

40

Reviews on Google

All 5 offices

Trustpilot logo

1,154

Reviews on Trustpilot

Business-wide

Our offices

Anwyl Homes's five offices, most reviewed first. Each has its own page.

Latest reviews from every Anwyl Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Perfect experience!

We’ve had a really great experience with Anwyl, from the minute we came to view our house Gyllian went above and beyond and supported us through the sale of our house and the purchase of our new house. We couldn’t have done it without her! The quality of the build is amazing even down to the doors and skirting boards. Since we’ve moved in all the workmen and Isaac, our site manager can’t do enough to help us and fixed any issues immediately.

Ryan · 20 November 2024 · Anwyl Homes Chester

Agent replied · 10 June 2024

Thank you Ryan, Isaac and Gyllian really appreciated your comments.

5/5

Trustpilot

Anwyl Homes - Queen’s Meadow

From my first meeting with Claire back in March to August when I moved into my new home, Anwyl have been amazing to deal with. The purchase of my house was easy and the sales team, Claire & Natasha were always in contact with me and supported me fully.Since moving in I have had a few issues as you do with a new build house and the building team have been great. The site managers Neil and Sam are fantastic and have helped sort everything.I am really happy with my new house and the quality of it.

Deborah · 20 November 2024 · Anwyl Homes Crewe

Agent replied · 22 December 2024

Hi Deborah, thank you for this review about our Queens Meadow development, our sales and site team really appreciate the feedback.

5/5

Trustpilot

We have been in our Henley style Anwyl…

We have been in our Henley style Anwyl home over 2 years now and have only had minor snags, all have been rectified apart from a bit of painting and a front garden tree we are waiting on, which I’m told will be sorted soon. A recent fault was found by Anwyll on this house type in the roof tiling, and they have been back and quickly treated all the houses of this type on the estate. Ian in charge of the works even changed the order of the planned works as I am due a baby any day and he wanted to get ours done before the arrival.

Laura · 20 November 2024 · Anwyl Homes Oakenholt

Agent replied · 23 August 2024

Thanks Laura!

5/5

Trustpilot

Rattling doors

Super efficient and a handy hint on what to do with rattling doors if happens again in the future.

Nigel · 19 November 2024 · Anwyl Homes Crewe

Agent replied · 22 December 2024

Thank you Nigel

5/5

Trustpilot

Recently had Peter Giddins in for some…

Recently had Peter Giddins in for some joinery work, exceptional work and very tidy around the house. Would highly recommend.

Dan · 14 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks Dan

5/5

Trustpilot

All good

All good. Purchased house on fairways. Sales team were great and Gaz the site manager was amazing

MLT · 14 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks!

5/5

Trustpilot

The Fairways

Gaz has been a constant help to us since we moved in 6 months ago. He has gone above and beyond to assist us, get jobs completed and keep us informed regularly

KJM · 14 November 2024 · Anwyl Homes Chester

Agent replied · 23 December 2024

Thank you

5/5

Trustpilot

Anwyl Homes - Winnington Place

We bought our home through Anwyl at the end of September 2024 and are incredibly happy with everything.From the start of the process Marie (Sales Office) was absolutely fantastic, she dealt with all of our questions (my girlfriend asks A LOT of questions) within 24 hours. Her communication was brilliant the whole way through the process, nothing was ever too much!We mainly dealt with Keith (Site Manager) on site, again, he was absolutely brilliant with helping us with any questions and advice on what to do once we had moved in.The quality of the house is really good, we're really happy with it and would definitely buy from Anwyl again if we ever needed to!

James · 13 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks James, you are welcome to buy again with Anwyl anytime!

5/5

Trustpilot

Richard Nelson

Richard Nelson came to do some work today. He was polite, friendly and did an excellent job . All the Anwyl guys do fab work

Tony · 12 November 2024 · Anwyl Homes Chester

Agent replied · 10 June 2024

Thanks Tony!

5/5

Trustpilot

Paul and Richard have recently been and…

Paul and Richard have recently been and replaced the utility room door and I think they have done an amazing job. Along with their professional work and communication they are to amazing tradesmen

Mr · 11 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Alan, thank you for your review about Paul & Richard, they really appreciate the feedback.

5/5

Trustpilot

Victoria Mills Holmes Chapel

On our first visit to Victoria Mills we met Gyllian in sales for an initial chat. She was most helpful and gave us all the information we needed at the time. This continued throughout all our discussions through to completion. Very friendly and professional.Isaac, the Contract Manager, regularly came to check everything was OK and arranged rectification expediently throughout snagging.

Geoff · 10 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Geoff, thank you for this review about our team at our Victoria Mills development, it's great to read how helpful they were, thank you.

5/5

Trustpilot

46 Chaucer Road

Good working attitude. Was very pleased with the service given.

Fungmei · 9 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thank you

1/5

Trustpilot

Absolutely disgusting! SON INJURED!!

Absolutely disgusting!! This has been in the local press !! And about to be on BBC Wales! My son fell through a broken drain grid on site., causing bruising to his legs and panic! Took 4 days for a manager to call me back. And once they completed “their review of the site” I get an email back saying it’s basically our own fault because they advise people to use the pathways! How are we supposed to get from one path to another without crossing the road??!!! They refused all responsibility!!

Shelby · 9 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Shelby, we were sorry to hear about your son's accident and do hope the bruises have now healed. We are sorry you were disappointed with the outcome of our investigation but our records show we did respond to this issue immediately.

5/5

Trustpilot

Highly recommend Anwyl at Parc Bodafon

Highly recommend Anwyl at Parc BodafonThe Whole experience has been excellent from the initial phone call made to the sales lady, Elizabeth Woosnam, about 12 months ago who was always professional, friendly and very helpful at every stage from choosing the plot to moving in. Throughout the process she always kept us in the loop and updated us weekly which made the move totally stress free.We love our house which is perfect, beautiful and quality workmanship with only a couple of minor snags which were sorted immediately after they were reported.The sales lady Elizabeth, site manager Blethyn and assistant site manager Matt and all the contractors are a credit to Anwyl. The area and location are extremely welcoming, friendly, peaceful and every day still feels like a holiday with the lovely community, local amenities, beach, shops, restaurants etc all within walking distance.

Wendy · 9 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Wendy, thank you for your review about our Parc Bodafon development. It was lovely to read how happy you are and how helpful our team have been, thanks again.

5/5

Trustpilot

Chris Appleton, Great job

Chris Appleton was a great help and did a great job 5 stars all round.

Simon · 8 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks Simon

5/5

Trustpilot

5 stars for Josh Hough

5 stars for Josh Hough. He is very kind and very helpful

Wing · 6 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thank you.

5/5

Trustpilot

Having Gareth as our site manager made…

Having Gareth as our site manager made our moving in experience 5 star. Moving into a new build can be daunting not everything is always perfect straight away but having Gareth and his team looking after us made us feel so secure and sure that any issues would be sorted efficiently. Every time we had an enquiry or needed support Gareth made sure we were attended to. Our home is wonderful and we love living here on The Fairways. Thank you to Gareth and Anwyl for making our experience a positive one. Gareth is very professional and knows his sites inside out, what I love is that he knows all our names and makes us feel part of the Anwyl family. I would recommend Anwyl to anyone looking at new build homes.

Friend · 5 November 2024 · Anwyl Homes Chester

Agent replied · 23 October 2024

Thank you for this review!

5/5

Trustpilot

Back door

Chris Appleton did a very neat job of painting the replacement back door frame and surrounding area. He's very polite and cheerful and left the area clean and tidy. Thank you Chris.

Arlene · 5 November 2024 · Anwyl Homes Crewe

Agent replied · 10 June 2024

Hi Arlene, thank you for taking the time to leave this review, Paul & Josh really appreciated it.

1/5

Trustpilot

Appalling customer services

Sales team great Site team greatCustomer service team appalling On going issue with garden for three months their response wait till next spring Leak to the ceiling in fairness plumber came after I rectified the problem or we’d have no ceiling still waiting three weeks later for a response to who is redecorating the water stained kitchen TOTALLY INCOMPETENT!!!!

Daz · 5 November 2024 · Anwyl Homes Chester

Agent replied · 23 October 2024

Hi Daz, thank you for your review about our Cross Fields development and great to read how quickly our team sorted the kitchen for you. Thanks again!

5/5

Trustpilot

Quick and easy to deal with

I'm happy with the technician, Chris Appleton, who is very professional and completely fix my ceiling crack issue for my two bath room. He also clean up the workplace after the repair work which help me lots.

Lawrence · 5 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Lawrence, thank you for taking the time to leave this review and glad to read how tidy Chris left your home.

5/5

Trustpilot

Paul Higham was very friendly & helpful…

Paul Higham was very friendly & helpful he explained what the problem was & how he was going to fix it He left the area where he worked as it was before & a very tidy worker He was also very patient with my 4 year old niece who wanted to know everything he was doing

Beverley · 4 November 2024 · Anwyl Homes Chester

Agent replied · 10 June 2024

Hi Beverley, thank you for this review about Lee, one of our Customer Service Technicians. We have passed your feedback on to him and know how much he appreciated it.

5/5

Trustpilot

Very professional and friendly man.

Very professional and friendly man.I would recomend.

Barbora · 4 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thank you

5/5

Trustpilot

Our Site Manager has been fantastic

Our Site Manager has been fantastic, very friendly and always helped out to the best of his ability. Thanks Isaac!

Ben · 4 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Thanks Ben!

5/5

Trustpilot

Excellent

Peter came out to make some adjustments to our front and back doors, despite coming across a few issues he has made every effort to ensure these are now water tight and air tight until our new ones arrive. He was extremely helpful, knowledgeable and informative as well as friendly.

Rachel · 4 November 2024 · Anwyl Homes Oakenholt

Agent replied · 22 December 2024

Hi Rachel, thank you for your lovely comments about one of our technicians, Peter.

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Questions about Anwyl Homes

Which Anwyl Homes office has the most reviews?

Chester has the most, with 1,080 reviews rated 4.6 out of 5, followed by Crewe with 1,080.

Where are the Anwyl Homes offices?

The five Anwyl Homes offices, by town:

  • Chester: Clifton Drive, Chester, CH1 4LG
  • Crewe: Newcastle Road, Shavington, Crewe, CW2 5EB
  • Deeside: Welsh Road, Deeside, CH5 2RD
  • Ellesmere Port: Rossbank Road, Ellesmere Port, CH65 3AN
  • Oakenholt: A548 Chester Road, Oakenholt, CH6 5WN

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