5/5
Brilliant service throughout the process, was always on hand to help answer any questions we had & made the process very simple. Explained everything clearly. Would definitely use again in the future.

Trusted Agent profile
★★★★★
855 reviews across 4 offices and 4 platforms
Andrew Reeves has four offices, in Bromley, Beckenham, Orpington and London. Together they have 855 reviews on four platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 4 offices
2
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
13
Reviews on Trustpilot
All 4 offices
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Andrew Reeves's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Andrew Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Brilliant service throughout the process, was always on hand to help answer any questions we had & made the process very simple. Explained everything clearly. Would definitely use again in the future.
5/5
Dear Molly and team, very sorry for not making note such long time and after four month making note, it was fantastic service with excellent work of renting, would highly appreciate for the service rented. Thanks to team and all the very best.
5/5
I had a great experience dealing with Molly, she was extremely helpful. I highly recommend her services for anyone who's looking in the Beckenham area.
5/5
All the staff were extremely helpful. I was mainly in contact with Molly who was very personable and helpful with everything I needed. Would recommend to anyone looking for help renting in Beckenham.
5/5
My friend uses andrew reeves to rent her house... When i asked her about agents she recommended molly from andrew reeves ... Im glad she did because i know more about renting and am no longer worried about the next step, i know i can trust this agent. Thanks for your help
5/5
Traveled from Bournemouth to see a few properties as I am relocating to the Bromley area, popped in to Andrew Reeves in Beckenham high street, I didn't have an appointment so wasn't expecting to get a viewing, however Molly managed to fit me in and organised a viewing in Bromley, she went she out of her way to show me around the area and gave me enough details to make an informed decision, although the property was lovely I decided to go for a different one, however couldn't fail to mention what a great service I received. Well done Molly, I appreciated your efficiency and kindness! Thanks again.
5/5
Everyone we have dealt with have been friendly, courteous, professional and efficient. They have kept us informed and up to date with each stage of the process of letting our two flats. They have been our agents since 2009 and without question will continue to be so. Very happy to highly rate and recommend them. From David & Alaine
5/5
The team at Andrew Reeves Beckenham have far surpassed our expectations and provided us with a lovely home. After a tumultuous start on the property hunt with various agencies they were an astonishing breath of fresh air, they were punctual from the outset, accommodating to our hectic timetables and resoundingly patient with our endless stream of questions, which they always went above and beyond to find an answer for. They are a team that are looking out for your best interests and I would use them again in a heart beat if they hadn't already found us a marvelous home to reside in.
5/5
Fantastic service. The whole team were extremely professional but personable too. Stood head and shoulders above the other agents we came into contact with. Especially impressed with Molly who was our lead agent, not enough superlatives to describe her qualities. Before wasting time with other agents I'd highly recommend Andrew Reeves as a first port of call.
4/5
Was dealt with by Molly and she was superb. Quick to act and prompt in her responses she dealt with my rental in the most professional way, I was extremely impressed.Thanks Molly! However I would like to balance this with the fact that the after service I have received from others at Andrew Reeves has been less than satisfactory. I have been waiting now for over a month to have several things fixed in the apartment and many promises but nothing gets done. C'mon Coleen can we get this sorted please
4/5
We have been looking for a place for a few months and had a lot of requirements - good space, close to transport links, separate kitchen, parking space, garden... and after almost 3 months of searching, we found all this in a good price as well! And we loved it immediately! Molly has showed us several flats, until we finally liked & decided on this one. She was very helpful in the process and everything went well. Referencing could have been done a bit faster, but good thing we had one month until the move. From what I've seen when searching for this flat, Andrew Reeves have better options than other letting agents. But that's just our opinion! Definitely recommend! Selma & Cris
1/5
Very bad, its been to years since they managed a proper that i was renting, I paid 6 months up front, then after 3 months the landlord reduced the rental cost By £50 so she could put the house on the market, So the letting agent that was the management company should have paid me back the reduction that was offered to me in writing back, Its been over 18months and I'm still waiting after many emails etc, I would never use this company agin to rent a property from or let a property star rating is -5 i had to give then one star if i didn't it would publish my review...............
Dear Mr Hill, thank you for taking the time to bring this to our attention, we are very sorry for any inconvenience caused. To help resolve this issue, as discussed previously, can you please send across any proof of what the landlord agreed and I can raise your concern with the previous landlord, please may you contact the branch at 02082262943. Branch Manager
5/5
They have recently found me a very nice flat to rent.staff are friendly and well organized which you find it comforting. I would recommend them for sure.
5/5
Gavin, Jack, Matthew and the team were a delight to work with. My property was tenanted very quick and I was kept updated at all times. Very smooth and easy process.
5/5
I cannot rate Andrew Reeves highly enough. I had previously let my flat through another agency and the difference in the service I received from Andrew Reeves was huge. Both James Arnold and Jack Cuthbert couldn't have been more helpful throughout the process of letting my flat. They are highly efficient and friendly and they went out of their way to make sure everything went smoothly both in finding me a good tenant and in after service . It's nice to have a good local agent where you get to know the staff and build a rapport.
5/5
Great work from the lettings team! By far the best agents i have used for my rental properties so far and would highly recommend using their service. Thanks Team and i could not be happier with my tenants!!
5/5
What a great team, all so very helpful. Best estate agents I have ever used, really understood my needs and found me the perfect place. would highly recommened them to anyone.
5/5
I moved out of parents house for first time, so was quite nervous about taking this step. I was talked through the process every step of the way and the team put my fears about agents to rest, as was well looked after from beginning to end and always knew what was needed, i feel they found me the flat that i wanted as they listened to what i was after.
4/5
Letting Agent : 5 Stars Molly has been one of the best if not very best letting agent I have dealt with. The two things which standout are thinking whats best / what suits the client and ownership of issue (some cases stepping out of her role to get things done). She is lined up for great things in future if she continues her focus on the client. Admin and Paper Work : 3 stars Andrew Reeves are expensive on the admin fees and non flexible on the referencing mechanism. The referencing took ages and they don't seem to understand the ground reality of seeking work references of individuals working in Multi National Companies. They have preset format for reference and are non flexible to any other formats. In spite of multiple rounds of explanations and speaking with the right people in Andrew reeves they seem to still go their way. Referencing needs to be better organised as a whole and if one wants to move in quickly please don't take chances with Andrew Reeves. Property Management : 3 stars After the move issues found at the property are taking ages to get resolved. This has taken a lot of time from myself and the letting agent to follow up and chase to get work done. Even basic issues don't seem to have quick turn around. This is area which needs huge improvement.
5/5
I am currently seeking a property to let in Beckenham and I have to say that out of all the estate agents in the whole town, Andrew Reeves is by far the superior. The professionalism and 5 star customer service showed by Greg Alliston and Rosie Baldwin has been just fantastic. Although there are limited properties available at the moment they are constantly working hard and communicating updates with me. I am very grateful and would recommend them highly.
5/5
Sky has finally delivered our wifi so we can now write a review! We are so grateful to Kate, Molly and everyone at Andrew Reeves for their help and time and everything they've done for us. Everyone at Andrew Reeves, Beckenham are always friendly, welcoming and helpful which makes a stressful home move become more relaxed and fun especially as students moving for the first time. Thank you for everything! From Carla, Molly, George and Olivia.
5/5
I have a flat in my house that I rent out - it is an quirky flat in the basement so an unusual situation that Andrew Reeves of Beckenham grasped immediately. Unlike another estate agent I had already tried who after a few months had not found me a tenant, Andrew Reeves screened suitable people (single, preferably female, no pets, no kids, quiet etc etc!!) and within a couple of weeks the flat was rented out. They gave me excellent advice and have handled the whole experience in a friendly professional manner! Thank you to all of you - Kate and Jamie in particular.! I can now watch my bank balance creep up out of the red!
5/5
We've had a very good experience with Andrew Reeves. From our initial introductory meeting with Kate and subsequent dealings with Rosie, everything was carried out efficiently and quickly and a tenant at the right price was soon found for our property. Clear and sensible information throughout....lovely people to deal with. No hesitation in recommending these agents.
4/5
Friendly Staff
Andrew Reeves offers some best properties to sell or rent in central London, they ca help you even in buying the property or you can get information about any property if are looking to buy or rent in Central London. Friendly staff, Good Customer services
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Bromley has the most, with 280 reviews rated 4.6 out of 5, followed by Beckenham with 239.
Yes. In The Trusted Agent 2026 awards: Andrew Reeves, Orpington won Trusted Agent; Andrew Reeves, Beckenham won Trusted Agent.
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