5/5
Dealt with James from the Letting Department, can honestly say I cannot grumble about anything, nothing was too much trouble and everything was done very smoothly and professionally............excellent!

Trusted Agent profile
★★★★★
855 reviews across 4 offices and 4 platforms
Andrew Reeves has four offices, in Bromley, Beckenham, Orpington and London. Together they have 855 reviews on four platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 4 offices
2
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
13
Reviews on Trustpilot
All 4 offices
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Andrew Reeves's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Andrew Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 838 reviews on Google only. Show every review
5/5
Dealt with James from the Letting Department, can honestly say I cannot grumble about anything, nothing was too much trouble and everything was done very smoothly and professionally............excellent!
5/5
Sam Nutland on the property maintenance side has been really helpful.. He managed to resolve a potential dispute with the Landlord professionally and swiftly. thank you
5/5
The service provided is very good, although I did not choose to rent the property recommended by them, I still very impressed by the service quality. Also, I will highly recommend one consultant, Michael Babafemi, he is very nice and always very helpful, you can always trust on him.
4/5
Very lovely team but special thanks goes to Micheal Babafemi, who from our very first visit was very helpful and professional ; saw us right through to the end (getting the property secured for us). Thanks ever so much. Keep up the good work guys.
5/5
These guys are second to none! Absolute professionals. The whole process of renting a property was flawless from start to finish. Highly recommended!!
5/5
I recently found a flat through Andrew Reeves and felt the service the whole way through was perfectly streamlined. From the first phone call, Kate was very friendly and went out her way to organise a viewing for me considering my very difficult time schedule which went outside Andrew reeves’ working hours. I met Molly on the viewing who was very punctual, kept me well informed of all services and costs and she was quick on communication regarding my offer, I must say my experience finding a flat couldn’t have been made any easier. I signed up with Alice who like Kate and Molly was always smiling and a pleasure to meet. 10/10 for service would definitely recommend.
5/5
great communication, lovely people to deal with. would definitely recommend
5/5
Great Service! Adil and his team were knowledgeable and helpful - exactly what you want in a lettings agent!
5/5
I would recommend these agents any time. They are professional, friendly, warm and very understanding people. These agents are the best. I highly recommend them.
5/5
Brilliant service throughout the process, was always on hand to help answer any questions we had & made the process very simple. Explained everything clearly. Would definitely use again in the future.
5/5
Dear Molly and team, very sorry for not making note such long time and after four month making note, it was fantastic service with excellent work of renting, would highly appreciate for the service rented. Thanks to team and all the very best.
5/5
I had a great experience dealing with Molly, she was extremely helpful. I highly recommend her services for anyone who's looking in the Beckenham area.
5/5
All the staff were extremely helpful. I was mainly in contact with Molly who was very personable and helpful with everything I needed. Would recommend to anyone looking for help renting in Beckenham.
5/5
My friend uses andrew reeves to rent her house... When i asked her about agents she recommended molly from andrew reeves ... Im glad she did because i know more about renting and am no longer worried about the next step, i know i can trust this agent. Thanks for your help
5/5
Traveled from Bournemouth to see a few properties as I am relocating to the Bromley area, popped in to Andrew Reeves in Beckenham high street, I didn't have an appointment so wasn't expecting to get a viewing, however Molly managed to fit me in and organised a viewing in Bromley, she went she out of her way to show me around the area and gave me enough details to make an informed decision, although the property was lovely I decided to go for a different one, however couldn't fail to mention what a great service I received. Well done Molly, I appreciated your efficiency and kindness! Thanks again.
5/5
Everyone we have dealt with have been friendly, courteous, professional and efficient. They have kept us informed and up to date with each stage of the process of letting our two flats. They have been our agents since 2009 and without question will continue to be so. Very happy to highly rate and recommend them. From David & Alaine
5/5
The team at Andrew Reeves Beckenham have far surpassed our expectations and provided us with a lovely home. After a tumultuous start on the property hunt with various agencies they were an astonishing breath of fresh air, they were punctual from the outset, accommodating to our hectic timetables and resoundingly patient with our endless stream of questions, which they always went above and beyond to find an answer for. They are a team that are looking out for your best interests and I would use them again in a heart beat if they hadn't already found us a marvelous home to reside in.
5/5
Fantastic service. The whole team were extremely professional but personable too. Stood head and shoulders above the other agents we came into contact with. Especially impressed with Molly who was our lead agent, not enough superlatives to describe her qualities. Before wasting time with other agents I'd highly recommend Andrew Reeves as a first port of call.
4/5
Was dealt with by Molly and she was superb. Quick to act and prompt in her responses she dealt with my rental in the most professional way, I was extremely impressed.Thanks Molly! However I would like to balance this with the fact that the after service I have received from others at Andrew Reeves has been less than satisfactory. I have been waiting now for over a month to have several things fixed in the apartment and many promises but nothing gets done. C'mon Coleen can we get this sorted please
4/5
We have been looking for a place for a few months and had a lot of requirements - good space, close to transport links, separate kitchen, parking space, garden... and after almost 3 months of searching, we found all this in a good price as well! And we loved it immediately! Molly has showed us several flats, until we finally liked & decided on this one. She was very helpful in the process and everything went well. Referencing could have been done a bit faster, but good thing we had one month until the move. From what I've seen when searching for this flat, Andrew Reeves have better options than other letting agents. But that's just our opinion! Definitely recommend! Selma & Cris
1/5
Very bad, its been to years since they managed a proper that i was renting, I paid 6 months up front, then after 3 months the landlord reduced the rental cost By £50 so she could put the house on the market, So the letting agent that was the management company should have paid me back the reduction that was offered to me in writing back, Its been over 18months and I'm still waiting after many emails etc, I would never use this company agin to rent a property from or let a property star rating is -5 i had to give then one star if i didn't it would publish my review...............
Dear Mr Hill, thank you for taking the time to bring this to our attention, we are very sorry for any inconvenience caused. To help resolve this issue, as discussed previously, can you please send across any proof of what the landlord agreed and I can raise your concern with the previous landlord, please may you contact the branch at 02082262943. Branch Manager
5/5
They have recently found me a very nice flat to rent.staff are friendly and well organized which you find it comforting. I would recommend them for sure.
5/5
Gavin, Jack, Matthew and the team were a delight to work with. My property was tenanted very quick and I was kept updated at all times. Very smooth and easy process.
5/5
I cannot rate Andrew Reeves highly enough. I had previously let my flat through another agency and the difference in the service I received from Andrew Reeves was huge. Both James Arnold and Jack Cuthbert couldn't have been more helpful throughout the process of letting my flat. They are highly efficient and friendly and they went out of their way to make sure everything went smoothly both in finding me a good tenant and in after service . It's nice to have a good local agent where you get to know the staff and build a rapport.
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Bromley has the most, with 280 reviews rated 4.6 out of 5, followed by Beckenham with 239.
Yes. In The Trusted Agent 2026 awards: Andrew Reeves, Orpington won Trusted Agent; Andrew Reeves, Beckenham won Trusted Agent.
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