Trusted Agent profile
★★★★★
855 reviews across 4 offices and 4 platforms
Andrew Reeves has four offices, in Bromley, Beckenham, Orpington and London. Together they have 855 reviews on four platforms, rated 4.6 out of 5 overall.
839
Reviews on Google
All 4 offices
2
Reviews on Facebook
All 4 offices
1
Reviews on Yell
All 4 offices
13
Reviews on Trustpilot
All 4 offices
Andrew Reeves's four offices, most reviewed first. Each has its own page.
Showing 838 reviews on Google only. Show every review
5/5
GoogleI have rented a couple of properties through Andrew Reeves and have found their service to be excellent - they are very quick to respond to emails/calls and are really efficient in getting everything sorted, which is greatly appreciated as finding a new home can be a stressful time! Highly recommended.
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleI found Andrew reeves to be a very simple and easy estate agent to work alongside with, when it came to finding my first home. Kelly especially made me feel so comfortable when it came to asking any questions, and always worked efficiently when dealing with my requests.
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
5/5
GoogleAndrew Reeves Orpington have been looking after me and my properties for a couple of years now. I have been extremely happy with the service they provide and am confident the properties and tenants are well cared for. I find them to be very professional, friendly and competent. Thank you all for your hard work and for giving me peace of mind. Y Tuson
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
5/5
GoogleI never write reviews but in this occasion I felt I had to. I had a couple of issues with my property and the tenant which I thought would never be resolved. Purely down to one individual named Natalie-Rose O’Connor all has been rectified and even a refund arranged which was very welcome indeed. Natalie took the time to call me back and keep me updated the entire time, which was so grateful as this is something that rarely happens these days. I am now a happy landlord and would recommend this companies services but more so Natalie’s. Lewis Collier.
Thank you for your 5* review and wonderful recommendation! I will of course make sure your review is made known to our local team. Kind regards, Scott
5/5
GoogleThe team at Andrew Reeves handled the letting of my property with care and professionalism. Being a first time Landlord, I had many questions regarding the setup process, and management needed once the right tenant was found. Melanie, Luke and Harry were all fantastic at guiding me through the process and making sure everything was set up with ease and clarity. I would certainly recommend. Thanks again team!
Wonderful to read that you had a fantastic experience with our local Andrew Reeves team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
5/5
GoogleI have recently rented a property through Andrew Reeves and I couldn't praise the staff enough. Luke has shown me the property, whilst Harry has been dealing with the contract, responding to my emails literally within hour and always answering their phone and calling back when they said they would. Professional, transparent about any delays, very informative and QUICK in responding to emails. Very helpful and understanding as my situation wasn't straightforward. They have contradicted any stereotypes of estate agents and repaired my faith as I have been very badly treated by Proctors in Chatterton Village(avoid) Melanie from Orpington branch, was signing the contract with me. She answered all my questions with patience, gave very useful advice. Again she was very professional, she took time. I was also impressed with the fact that straight after signing contract, the inventory clerk was waiting for me at the property, with keys, explaining the process, showing me around. Again very nice, polite and she took her time. At no point I felt rushed, dismissed, quite in contrary. They are very nice, polite and professional bunch of people with a truly human touch. I highly recommend them especially for customer service they offer! Well done!
Thank you for your detailed and wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
5/5
GoogleFirst Class from start to finish; done against the clock. Team Ravina and Leah made it easy for me.
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
1/5
GoogleWorst service the people working here never respond to your call mails. I have never seen worst service like this don't ever let your flat from these guys you will became mad by following up with them.
Hi Kapilkulkarni85@gmail.com, I am sorry to read you feel this way. So that we can understand further and verify you as being a client of our local team, please can you contact us via review@countrywide.co.uk. with your full concerns. Kind regards, Scott (Customer Relations Team)
5/5
GoogleVery friendly and helpful team. The whole process was smooth from the start and i would recommend. Great job guys!
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Many thanks for the recommendation. Best wishes, Lucy.
5/5
GoogleRaving Fermat who helped me in getting the rental property with easier way and very straight forward in telling the details. I am very happy in getting this property. Thank u..
Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to our local team. Best wishes, Scott (Customer Relations)
5/5
GoogleA very big thank you to Karl and Michael, great customer service and excellent hospitality, very informative and helpful with queries.They have helped us immensely from securing the property till moving into the property.would highly recommend Andrew Reeves, Beckenham.You guys are doing a great job 👍🏻 …
Thank you Mona for your wonderful 5* review! It is great to see that you would have no hesitations in recommending our local Andrew Reeves Lettings team. Best wishes, Scott
5/5
GoogleI have been very pleased with this agency. Abby have helped me to find my new home and she is very professional. She was responding to my request and questions very quickly , the communication was at all times. I have moved to my new home in one week. Thank you Abby!
Thank you for your outstanding 5*review! It's wonderful to read that you were kept fully informed and up to date throughout the process by Abby and our Andrew Reeves branch. Best wishes, Lucy.
5/5
GoogleReally excellent service from Richard selling our flat. A pipeline of buyers, several offers in a difficult market, and real above and beyond work in being available to us and buyers and pushing the sale through despite a few legal hurdles. Would strongly recommend.
5/5
GoogleI recently bought a flat through Andrew Reeves in Pimlico and found Richard fantastic - nothing too much trouble, from the initial viewing, to my various follow up questions, follow up viewings, always able to fit me in at short notice, even once we had exchanged contracts. Great service and knowledge of the Pimlico/Westminster SW1 market excellent. Many thanks.
5/5
GoogleAndrew Reeves Estate Agency has been the best agency my husband and I have dealt with in London. They have been extremely helpful and transparent. We have had no problems with our tenancy and all the regular flat issues have been dealt with in timely and professional matter. Thank you very much for great services!
1/5
GoogleRating only, no written review.
Hi Ewa Thank you very much for this 5* review and recommendation! Great to hear that Karl and the team provided such good service in helping you find your flat! Kind regards, Jake
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Artur, thank you for your 5* review. Kind regards, Mark
1/5
GoogleRating only, no written review.
Good afternoon Rikki, I am sorry if you were not happy in your experience we us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk Kind regards, Lucy.
5/5
GoogleRating only, no written review.
5/5
GoogleExcellent service, professional and supportive. Thank you so much Karl.
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
5/5
GoogleIt's nice to know tenancy doesn't have to be a struggle, with clear communication throughout. Thanks Karl for making it a simple process
Hi Amir, many thanks for your great 5* review. Best wishes, Tracey.
5/5
GoogleExcellent service. Professional throughout from arranging viewing, managing the offer and acceptance process, and managing check-in. Thank you Matthew and Karl
Thank you Swaroop. Best wishes, Mark
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Andrew Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
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Bromley has the most, with 280 reviews rated 4.6 out of 5, followed by Beckenham with 239.
Yes. In The Trusted Agent 2026 awards, Orpington won Trusted Agent and Beckenham won Trusted Agent.
