Trusted Agent profile

Andrew Reeves estate agents in Bromley, Beckenham, Orpington and 1 more

4.6

★★★★★ Excellent

855 reviews across 4 offices and 4 platforms

Andrew Reeves has four offices, in Bromley, Beckenham, Orpington and London. Together they have 855 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

839

Reviews on Google

All 4 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 4 offices

Yell logo

4.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

13

Reviews on Trustpilot

All 4 offices

Our offices

Andrew Reeves's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 838 reviews on Google only. Show every review

5/5

Google

I have to say Andrew Reeves have impressed me. The manager Karl is a lovely man and every time I have spoken to him he has been helpful, polite, funny and stuck to his word. There were a couple of things I was having trouble sorting which were making me stressed but when I spoke to him he put my mind at ease and helped me there and then. I was not expecting this kind of service so its put my faith back into estate agents... definitely impressed!..thank you Karl! Additional Review updated as of 11.03. 2020. I am still at the same property because I have to say mainy due to Karl Taylor and he dediction to solving any issues I've had promptly and efficiently. I havent had many but when I have needing anthing sorting karl has picked up the phone and dealth with it the same day. He has also been great with his communication and keeping his promised. Thank you Karl, more people like you are needed in the lettings world. Keep up the good work!

Jo · 26 August 2020 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Hi Jo Thank you for taking the time to leave this review. It is great to hear that Karl is getting everything sorted out for you. I will make sure your comments are fed back to him because it sounds like he has earned those 5 stars! Kind regards, Chris

5/5

Google

Karl Taylor, Manager of the Beckenham branch of Andrew Reeves has just let our flat for the second time. On both occasions he has found us a tenant in record time. He is on the case immediately, with no time wasted. In our dealings with Karl, we have found him to be very pleasant and friendly, very organised, enthusiastic and positive. He gets things done and his “can do” attitude is to be admired. We would definitely recommend Karl Taylor if you are looking for a professional who can make things happen!PositiveResponsiveness, Professionalism

P · 26 August 2020 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.

5/5

Google

Karl Taylor Branch Manager has been absolutely brilliant in helping me through the whole process of obtaining a rented home for me and my kids. The entire process would not have been done if Karl didn't put in the effort to do all that was required. I am extremely greatful to him and his team. I would recommend anyone to Andrew Reeves Beckenham. Five stars for you Karl.

Annette · 26 August 2020 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thanks Annette for leaving a amazing 5* review and kind words accompanying it. Your recommendation is appreciated. Best wishes, Lucy

5/5

Google

Michael had been a great guy from the start. He pushed hard to make sure we can move as quick as possible. There were bit delay because of unavoidable issues. But he always got back to us with updates . Also met Karl on the day who explained everything to us.... Thanks Michael, Martina and Karl. I would really recommend Beckenham Andrew Reeves for any on looking for a property...

Fahad · 26 August 2020 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for the recommendation. Best wishes, Scott

4/5

Google

Rating only, no written review.

Martynas · 25 August 2020 · Andrew Reeves Bromley

5/5

Google

Amazing customer service, couldn’t recommend them enough.. got a call to view a property and that’s the flat we got, just in time for Christmas and baby’s arrival..Constant communication the whole way through email along with phone, any problems or questions they were always answered. Thanks guys x

Megan · 25 August 2020 · Andrew Reeves Bromley

Agent replied · 24 August 2024

Thank you for your brilliant 5* review. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott

5/5

Google

Very happy with the service provided by Leah and all the staff. Leah was very professional, polite and accomodating to my needs. Highly recommended...

Tendai · 25 August 2020 · Andrew Reeves Bromley

Agent replied · 24 August 2024

Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

Thanks Leah Sparkes for finding me such a lovely house. All the experiences with Andrew Reeves Bomley are so nice. Staff and process are smooth and professional, especially to someone like me, who is just in the country to start a new life.

Min · 25 August 2020 · Andrew Reeves Bromley

Agent replied · 24 August 2024

It is brilliant to read another 5* positive review for our local team. Thank you for taking the time to leave us your comments. Best wishes, Scott

5/5

Google

Wonderful service. They were very quick and reliable. The process was very transparent and the staff is always welcoming. We got a very good flat and definitely request the support next time as well. Special thank goes to Matt and Ravina for their great support.

Jagath · 25 August 2020 · Andrew Reeves Bromley

Agent replied · 24 August 2024

Thank you for taking the time to leave us your kind comments about our local team and awarding the team 5*'s! Kind regards, Scott

5/5

Google

We have just recently used Andrew Reeves for renting a property and found the process to be stress free and the agent most helpful. Ravina assisted us from the viewing of the property and took us through all of the paperwork clearly and professionally. Would recommend.

Shane · 25 August 2020 · Andrew Reeves Bromley

Agent replied · 24 August 2024

Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.

4/5

Google

I found the first accomodation on my name in UK with their help. Their team is very transparent and has been very courteous in answering all of my questions with patience and completeness. Within two weeks I received the keys to the apartment on rent the kind which fits my bill too. I highly recommend their graceful services for letting services in Bromley area and around. I am not rating them 5 due to one turnoff. The first month rent doesn't reach the landlord, instead has to be given to them for which I didn't receive a rent receipt. Apart from this, I did not regret going to them for a second. Thank you Ravina and team Andrew Reeves.

Nitin · 25 August 2020 · Andrew Reeves Bromley

Agent replied · 24 August 2024

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your review and recommendation! Best wishes, Donna.

5/5

Google

Leah and Matt have been great. They found us an ideal tenant for our flat and answered any questions we had quickly and efficiently. They are a pleasure to deal with and have no hesitation in recommending their services. Thank you.

T · 25 August 2020 · Andrew Reeves Bromley

Agent replied · 24 August 2024

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for your recommendation. Best wishes, Lucy.

5/5

Google

This agency found tenants for our 2 flats in Shortlands. High level of viewings and high quality tenants acquired. They also provided inventory and other services making the whole process really easy. Would definitely use them again and certainly recommend them. Great service from their team.

Tom · 25 August 2020 · Andrew Reeves Bromley

Agent replied · 24 August 2024

Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott

5/5

Google

My relationship with this Andrew Reeves is over ten years old and is of excellent quality. I have recently come back in search for new tennants for my property in Bromley, and had the pleasure of being introduced to Leah one of their agents whom I found courteous , professional and very reliable to deal with. She acted very diligently to meet my requirements with regard to the type and quality of tennants that I was seeking. Had good quality viewings and continuous contact and updates. Overall a very rewarding experience. Thank you Leah, you are an asset to Andrew Reeves. And thank you Andrew Reeves for this rewarding relationship.

F · 25 August 2020 · Andrew Reeves Bromley

Agent replied · 24 August 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your comments and provide our team with 5*review. Kind regards, Donna.

5/5

Google

Rating only, no written review.

Nimmy · 10 June 2020 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Thank you for the five-star rating. Kind regards, Donna.

5/5

Google

Very quick and good service thanks

Stacey · 10 June 2020 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Thanks for leaving a amazing 5* review and I will pass your kind words onto our dedicated team. Best wishes, Lucy

4/5

Google

The guys in Andrew Reeves Orpington are very helpful.

Joethom · 10 June 2020 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Thank you for your kind review! Your words have been made known to our local team. Best wishes, Scott

5/5

Google

Good staff but bad luck that couldn’t get the flat?????

S · 10 June 2020 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Thank you for your kind words about our team. I am sorry to read that you were unable to gain the flat you wanted on this occasion. Kind regards, Scott

5/5

Google

Friendly and responsive staff. Professional service, I would certainly recommend. Thanks. Mark

CC · 10 June 2020 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott

1/5

Google

My partner call to book a viewing of properties to rent and the ladie who answered the phone said their is no point to book any viewing if he doesn't own enough money becouse is waist of time not recommended at all. Very rude person because she judges over the phone people who are potentially customers.

Sylwia · 10 June 2020 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Hi Sylwia, Please contact us via review@countrywide.co.uk. with full details of your experience so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)

5/5

Google

I found the Senior Property Manager Mandy Cook at Countrywide in the Bromley office to be very helpful. She helped facilitate the communication between myself and my neighbour's landlord to a successful result. Thank you Mandy.

Nadine · 10 June 2020 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott

5/5

Google

We had a very good experience with Andrew Reeves....On the very same day of the approach we could view the property and finalize it.. Eventhough Our plan to move in was a very short notice, they made it much faster and easier for us... thank you soo much Harry and the team...

Binny · 10 June 2020 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Thank you for your fantastic comments and 5* review! I will make sure your kind comments are forwarded to our local team. Best wishes, Scott

5/5

Google

Very good agency! Super quick with responding to emails and our enquiries. We just rented the property with help of Harry and Luke and would like to give them big thumbs up for their work and assistance. Thank you guys!

Gabriela · 10 June 2020 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.

5/5

Google

I have been extremely happy with the service I have received from Andrew Reeves. Melanie and the team are very helpful. Kelly whom I had many dealings with has been very efficient. I appreciate their on going services.

Anushi · 10 June 2020 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Thank you for your 5* review! Kind regards, Donna.

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Awards

The Trusted Agent 2026 results for Andrew Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

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Questions about Andrew Reeves

Which Andrew Reeves office has the most reviews?

Bromley has the most, with 280 reviews rated 4.6 out of 5, followed by Beckenham with 239.

Where are the Andrew Reeves offices?

The four Andrew Reeves offices, by town:

  • Beckenham: 114 High Street, Beckenham, BR3 1EB
  • Bromley: 4 High Street, Bromley, BR1 1EA
  • London: 81 Rochester Row, London, SW1P 1LJ
  • Orpington: 263 High Street, Orpington, BR6 0NW
Has Andrew Reeves won any awards?

Yes. In The Trusted Agent 2026 awards, Orpington won Trusted Agent and Beckenham won Trusted Agent.

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