★★★★★ 5/5
GoogleI was really pleased to have found a great rental property with Andrew Reeves. I found a good deal over Holidays period, they were always present and they always answered any questions. The communication went smoothly.
From the manager to the estate agent they were all available to deal with any kind of questions and they always communicated clearly with me. Since the begging they always made safety a priority, including wearing masks, no contact viewings - online viewings were available too.
Massive well done to them
Martina · 26 August 2021 · Andrew Reeves Beckenham
Agent replied · 25 August 2024
Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndrew Reeves (Beckenham) gave the most exceptional service and support, right from the start of our tenancy and especially during a really difficult time towards the end.
We'd like to thank Martina, Michael and Karl for their friendly attitude, responsive communication and excellent customer service.
Would highly recommend.
Kobey · 26 August 2021 · Andrew Reeves Beckenham
Agent replied · 25 August 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was recommended Andrew Reeves from a friend of mine. They are on the ball, Karl is extremely helpful, Michael was very presentable and Martina was very responsive. All in all a very smooth transition of finding me suitable tenants for my property and I will continue to use Andrew Reeves with further business endeavours.PositiveResponsiveness
Cherrene · 26 August 2021 · Andrew Reeves Beckenham
Agent replied · 25 August 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleAmazing service!!!
Otto · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thank you for your 5* review!
★★★★★ 1/5
GoogleRecently rented a flat,a lot of maintenance issues since moved in. Gave us very poorly maintained property, property management won't take any effort to resolve the issues.Even if it's emergency,they don't care.planning to move legally.NegativeResponsiveness, Quality
Jisha · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarry was very professional and helpful, he helped to ensure that the whole transaction went through very smoothly. Thanks for all your help!PositiveProfessionalism
John · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat service with Andrew reeves. Harry was very helpful and was very prompt in getting back to us when we had any questions!PositiveResponsiveness
Amie · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHarry was excellent and professional! He was always quick to respond to our questions and was very friendly. Highly recommended!PositiveResponsiveness, Professionalism
Kelly · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleReally pushy for making decision straight after viewing, if you don't decide when they want - as you need maybe few days(another viewings etc) they will tell you that the property is already rented (even if its not true) and you can find the flats still available on all platforms like rightmove and zoopla plus on their own website without "let agreed" so it's still available! ..
Anna · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleThank you to the team (especially Matt and Athena) at Andrew Reeves for their great service. Really helpful and professional from start to finish.
Molly · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Many thanks for your fantastic 5* review! Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleHappy customer. Thank you Andrew Reeves Lettings for the professional and responsive service. Leah and Matthew you are the best. Keep it up.PositiveProfessionalism
PATIENCE · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI was followed by Harry that was very helpful and patience with us, we changed some agency before moving and this one was the best that we found. Professional and competent.PositiveResponsiveness
G · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleHarry at Andrew Reeves Lettings has been amazingly helpful and very prompt throughout my move. I was new to the country and the team helped to make things seamless and smooth for me. Thanks to Harry and the team!!PositiveResponsiveness, Quality, Professionalism
Rohit · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 4/5
GoogleAndrew Reeves were really thorough in our move in process. Leah kept me updated on new properties that fit my criteria when I finally found the right property, she kept me constantly informed on the process, and ensured that my move-in process was quick and smooth.PositiveResponsiveness, Professionalism, Value
B · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleLeah and Harry at Andrew Reeves Lettings agency were extremely helpful with my recent move. I was kept informed at all times during the process and all matters were dealt with efficiently. Overall an extremely professional experience and one which I would highly recommend.
Gavin · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe have recently used Andrew Reeves for renting a property and received excellent service. The process was stress free and Harry extremely helpful and welcoming. Harry assisted us viewing the property and took us through the paperwork. Would recommend highly.PositiveProfessionalism
Natasha · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleWe recently took Andrew Reeves services for renting a property and the experience was nothing but great. Harry was so helpful during our search and then finalising the property and also with all the paperwork. Excellent service and would definitely recommend.PositiveResponsiveness, Quality, Professionalism, Value
Rohit · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have recently rented our first home through Andrew Reeves and we could not be any happier with the service. Harry our lettings agent was incredible and we cannot thank him enough for everything he has done. Harry originally showed us round the property and we appreciated that he was not pushy unlike other agents, and he was professional but approachable throughout the whole process . Nothing was too much trouble and the constant correspondence, help and updates we received from Harry was amazing. Thank you so much for helping us move into our first home!
Tilly · 25 August 2021 · Andrew Reeves Bromley
Agent replied · 24 August 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndrew Reeves has been the best rental agency to deal with, specifically Roberta Chivers who handled everything professionally, responded quickly and explained anything neededPositiveResponsiveness, Professionalism
Kelsey · 12 June 2021 · Andrew Reeves Orpington
Agent replied · 11 June 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleRating only, no written review.
Leah · 10 June 2021 · Andrew Reeves Orpington
★★★★★ 5/5
GoogleRating only, no written review.
Rob · 10 June 2021 · Andrew Reeves Orpington
★★★★★ 5/5
GoogleThey made the whole process of finding a new flat so easy, any questions were answered promptly and it was a totally stress free process! I really could not recommend them enough :)
Samantha · 10 June 2021 · Andrew Reeves Orpington
Agent replied · 10 June 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleI worked with Roberta Chivers on the letting process. She was very professional and the whole team was very helpful whenever needed. I look forward to working with them during my time in the house.PositiveProfessionalism
Leo · 10 June 2021 · Andrew Reeves Orpington
Agent replied · 10 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service and communication from Andrew Reeves, the stand out being Roberta Chivers! She has helped and explained everything without hesitation to assist in the process.PositiveResponsiveness, Professionalism
Robbie · 10 June 2021 · Andrew Reeves Orpington
Agent replied · 10 June 2024
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
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