Trusted Agent profile

Andrew Reeves estate agents in Bromley, Beckenham, Orpington and 1 more

4.6

★★★★★ Excellent

855 reviews across 4 offices and 4 platforms

Andrew Reeves has four offices, in Bromley, Beckenham, Orpington and London. Together they have 855 reviews on four platforms, rated 4.6 out of 5 overall.

Google logo

4.7 / 5

839

Reviews on Google

All 4 offices

Facebook logo

3.0 / 5

2

Reviews on Facebook

All 4 offices

Yell logo

4.0 / 5

1

Reviews on Yell

All 4 offices

Trustpilot logo

13

Reviews on Trustpilot

All 4 offices

Our offices

Andrew Reeves's four offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 838 reviews on Google only. Show every review

5/5

Google

Highly recommended. Very professional and friendly staff. Smooth process from the beginning of property viewings to signing the tenancy agreement. I wish to specially thank Kelly Harrington for her professionalism and assistant in finding my rental home and Kayleigh for helping with all my questions. Also all the ladies in the office are very helpful and prompt in responding to all my emails

Shahin · 10 June 2023 · Andrew Reeves Orpington

Agent replied · 10 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Happy and friendly staff who take their job seriously! Very helpful team and are reliable with information & response time.

Keenan · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 16 April 2026

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I just wanted to thank the team for a smooth and speedy move in, it honestly couldn't have been better. I would highly recommend.

Sam · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 16 April 2026

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Oa · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thank you for your 5* review!

1/5

Google

Staggeringly unhelpful. Great at finding you somewhere, beyond useless once you're in. Avoid.

Sam · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through … More

5/5

Google

amazing service from Peniel and Millie. would definitely recommend!

David · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thank you for your 5* review!

5/5

Google

Highly recommend Andrew Reeves. Great service and team. Feyi was very professional.

Ian · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

Amazingly satisfied with the service, they got us the flat we wanted and answered every question of ours. Very welcoming staff.

Evzi · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Couldn't think of one fault, Feyi made the process so easy for myself and my partner answering all of our questions she was great

Tyler · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Really helpful staff, I’d been struggling to find somewhere for months and time was so important for me to move. Millie and Feyi worked with my situation and kept me up to date while getting it over the line within a week. Amazing thank you guys !!

James · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Feyi was so helpful in our move. It all happened very quickly and smoothly. We couldn’t thank her and the Andrew Reeves team enough!

Ciara · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We met Feyi in an open house, and she answered all questions that we had. We put in an application and within 30 minutes she had got back to us! She has been easy to contact throughout the entire process and we even got a little moving in gift! Many thanks to Feyi & Andrew Reeves!

Charlie · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Highly recommend - Feyi was very helpful throughout, helping me with all the procedures, and making everything run smoothly. Very happy with my property, great addition with the moving in care package also.

Harvey · 16 April 2023 · Andrew Reeves Beckenham

5/5

Google

Andrew Reeves (and Feyi particularly) were efficient, honest and straightforward in the process of securing a flat. Feyi was exactly what you would want in an estate agent; responsive, friendly and transparent - if only all estate agents operated the same way she did! The portal to manage the application, the welcome box and the flexibility were all very welcome in a hectic rental market. Just a suggestion, perhaps consider rebranding to Feyi Falese (and Andrew Reeve) associates

Joshua · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thanks for the excellent 5* review and your kind words Joshua! Best wishes, Lucy, Customer Relations.

5/5

Google

Andrew Reeves Beckenham provide an excellent personal service. They have just re-let our property with no void period. Millie and Feyi are both very professional and responsive. Thank you Andrew Reeves Beckenham.

Nigel · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We were recently looking for a place to rent in the Beckenham area, and so, so pleased to have come across Andrew Reeves. Milly and Feyi both were absolutely phenominal. They were professional, prompt, timely and well organised …

Warren · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

The Beckenham team (Feyi and Millie) were fantastic and highly professional in helping us secure the house. Excellent customer service, Gifts, Easy access to move-in information. They shared the best information and options available for …

Sheri · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

In a chaotic letting market, Feyi and Andrew Reeves have been an huge help. They were honest and quick in answering questions from a prospective tenant to make moving in painless. A refreshing change from previous experiences with London estate agents.

Ross · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

We are really grateful and appreciate the help with how quickly we were able to get our new flat, with help from Feyi. She was really helpful and lovely to work with. She had made everything so easy to go through, without the stress. We had …

Fiona · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Me and my partner had a wonderful experience moving with Andrew Reeves. Our current tenancy ended within 2 of viewing the property and Feyi worked so hard to be able to get us into the new property within that time frame, answering all of our messages no matter what time. She really made what should be a stressful time alot easier!

Keeley · 16 April 2023 · Andrew Reeves Beckenham

Agent replied · 25 August 2024

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Staff all extremely friendly and helpful, fully recommend using these guys.

Charlie · 10 January 2023 · Andrew Reeves Bromley

Agent replied · 9 January 2025

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I wanted to write this review because when credit is deserved it should be shared, having been in communication with Lettings & Sales under Andrew Reeves over the past 5 years their service has been invaluable in helping me. With direct communication with Richard Phillips nothing was ever too much trouble whatever time of day. What I liked about Richard was his honesty throughout, his dedication to find a suitable buyer over the course of time in a difficult market with persistence, dedication and commitment with frequent updates. From the letting's perspective, Richard & his Team were professional and thorough and always went the extra mile. I would most definitely use Andrew Reeves again. A warm friendly firm always happy to help with a smile. Well done to Richard & Team We will definitely come back!!

Sophie · 28 December 2022 · Andrew Reeves London

5/5

Google

Amazing place to rent from! Very helpful and skilled staff members! They know what they are doing! 👍🏻 …

Kovacs · 12 December 2022 · Andrew Reeves Bromley

Agent replied · 11 December 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

At the end of 2020 I wanted to move out on my own and didn't really know where to start. I have 101 questions and was eager, but also worried I was going to be irritating and needy. The team at Andrew Reeves in Beckenham made the whole process - from the first day of interest to signing the dotted line and handing over the keys - the easiest and smoothest ever. I was never at a lost, they always kept me in the loop and had great answers and solutions for my questions. They were open and warm, service with a smile and a laugh. I always left feeling confident and in safe hands. They called to check in on me to make sure I was all settled. Even the day I went to view the property I live in now, Karl dropped everything in the moment and was ready to meet COVID safely to view the property. Mind you this was the middle of the day! When I had further questions the handover to another staff member, Mike was impeccable. He was fully update and was aware of who I was and everything I required for the move. The paperwork was seamless and hassle free. I can truly say I've never experienced service like this - it was stellar. The friendly, happy to help attitude has set the bar for future services. I couldn't be happier where I am and grateful to have an amazing team of people in support each step of the way. I will always cherish and remember the days of my first rental, because of the wonderful team at Beckenham. **** UPDATE **** I rented with Andrew Reeves Beckenham branch just over a year ago and it’s been the best. Their communication is brilliant, it’s timely and thorough. Recently I’ve decided to move on from my current rental and phone in for some advice and support regarding the moving out process. I was welcomed brightly by Alexia, who was so wonderful. She made everything super easy and was very clear and encouraging. As a first time renter I was a little unsure on how everything works, but she has been brilliant and I am so happy with the service! Have recommended to lots of my friends already! Special shout out to: Alexia who is an absolute gem! Super friendly and supportive. Her advice was well needed and when I cried on the phone in tears of joy she was as elated as me! Going to really miss this team - they’re fab! Thank you so much! If I could give 5 stars again I would! ⭐️⭐️⭐️⭐️⭐️PositiveResponsiveness, Quality, Professionalism, Value

Rhonda · 24 October 2022 · Andrew Reeves Beckenham

Agent replied · 23 October 2024

Thank you for your kind comments and amazing 5* review. Best wishes, Lucy, Customer Relations.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Andrew Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Andrew Reeves and its branches won ESTAS awards in two years, most recently 2021.

ESTAS winners in two years, the group and its branches: 2020, 2021.

ESTAS awards by year, 2020 to 2021
  • 2021 1 Gold, 1 Bronze and 1 Best in County ESTAS 2021 winners

    • GoldESTAS 2021: Lettings (Landlords), South East (Kent)
    • BronzeESTAS 2021: Best Letting Agent (Landlords) Office in the UK
    • Best in County (1)ESTAS 2021
      • Kent: Landlords
  • 2020 1 Silver ESTAS 2020 winners

    • SilverESTAS 2020: Lettings (Landlords), South East (Kent)

Source: ESTAS winners lists, as published, linked by year.

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Questions about Andrew Reeves

Which Andrew Reeves office has the most reviews?

Bromley has the most, with 280 reviews rated 4.6 out of 5, followed by Beckenham with 239.

Where are the Andrew Reeves offices?

The four Andrew Reeves offices, by town:

  • Beckenham: 114 High Street, Beckenham, BR3 1EB
  • Bromley: 4 High Street, Bromley, BR1 1EA
  • London: 81 Rochester Row, London, SW1P 1LJ
  • Orpington: 263 High Street, Orpington, BR6 0NW
Has Andrew Reeves won any awards?

Yes. In The Trusted Agent 2026 awards, Orpington won Trusted Agent and Beckenham won Trusted Agent. At the ESTAS 2021 awards the group won Gold for Lettings (Landlords) in South East (Kent), Bronze for Best Letting Agent (Landlords) Office in the UK and Best in County (Kent). The group and its branches have also won 1 other industry award since 2020.

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