Trusted Agent profile
★★★★★
553 reviews across 3 offices and 2 platforms
Anderson Residential has three offices, in Sutton Coldfield (two offices) and Newcastle Upon Tyne. Together they have 553 reviews on two platforms, rated 4.3 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
Anderson Residential's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI have used Andersons for many years for all my rental properties and they always go above and beyond wouldn't go anywhere else and would definitely recommend
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally patient and helpful letting agents who kindly arranged a video tour due to us living far away and helped us to secure a lovely flat!!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI’ve dealt with Anderson’s on a couple of occasions while looking for a property and I’ve always found them to be prompt and professional, especially Kelly on the Lettings side!
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleMeghan and Laura have been very helpful. Everything was doing quick and in a week I had my keys handed to my dad and I. Thank you guys so much for the good work.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleSince originally speaking with Ana Lemos only a few days ago she has been extremely efficient and helpful in arranging for the repayment of a deposit payment.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter a difficult time with a few other agencies I found my entire experience with Anderson's(Kelly) to be smooth & seamless
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleEasy from start to finish. Kelly was fantastic and made what was a stressful experience of finding a place to move into, a walk in the park. Couldn’t reccommend Anderson’s or Kelly any more than I do.
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI've been looking for a place to rent for a long time now ! And not had any joy either the estate agents don't get back to me or I've got a viewing and they've not turned up ... Then I got a place through andersons in Sutton coldfield meghan duckett was the lady who I was dealing with , Not only did she do an amazing job getting me the place i wanted .she was very helpful with paperwork i had trouble with ...100% Thanks very much to a caring helpful lovely lady 😀
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleA huge thank you to Laura at the Sutton Coldfield Lettings office for all her help, advice and hard work in organising my sons tenancy so quickly. An absolute star! We are both very grateful. We are more than happy to highly recommend. Kind Regards Sue and Matthew Targett
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI was extremely pleased with how above and beyond the team went to market my property (picking up the keys from another letting agent and marketing the property within the same day on request of me asking to market the house) and then how quickly viewings were held on the following day from property put up on the market and offers put forward by tenants on that same day. I was even pleased with the rental rate i received from the calibre of tenants put forward. Love how bubbly all team members are in Andersons and helpful. I hope your business continues to blossom and will definately be recommending your business and repeat business with you all in the future. Take care! MWAH !
Many thanks for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmazing customer service from meg and Laura was very helpful too. Couldn't have asked for a better person. If you looking for someone to help you move in and need a detailed analysis of a property ask for Meg.
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleHave rented out 3 Houses this year with Andersons the Girls in the office have been Fantastic thank you so much for all your hard work especially Kelly. You are all tremendous Polite and very Professional I do have more properties and Hands down I would love Anderson’s to carry on with my rentals Ladies Again Thank you so much and have a Merry Christmas and a Happy New Year 👍👍👍👍👍👍👍👍
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat environment, professional and reliable. They care about their clients and train their agents frequently so they are always updated with what’s going on in the property market. I recommend Andersons to anyone looking to do any Real Estate transaction. Great team…Laura, Kelly, Kirsty, Megan and Sarah all a pleasure to deal with it.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFound to be very polite, professional and dedicated team at Anderson lettings. Excellent communication throughout via telephone and emails with updates at every stage. Therefore I have no hesitation in recommending Anderson lettings to anyone who's looking for a 5* service to let their property.
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleAndersons offer something different than I have found with other letting agents. They actually listen, give advice and support you when you need it. They work with you so its a win win for you and your tenants. They are a great team, professional and follow up as and when agreed. If you are looking to let out a property and would like to work with people who actually care about doing a good job, then Andersons are your people.
Many thanks for the fantastic 5* review and your kind words. Kind regards, Lucy, Customer Relations.
5/5
GoogleI have worked with Anderson Residential Lettings (Sutton Coldfield) for a number of years now and could not recommend them highly enough. Always professional, excellent communications from all the staff especially Laura. The team all work hard to find the right tenants for our properties and they provide a brilliant service. Well done, keep up the good work.
Thanks for the wonderful recommendation and 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat professionalism. I could not be more satisfied with the service, in record time they have found me a flat to rent according to what I was looking for. Kelly, one of the agents, has always been attentive to my needs, and always available when I needed it.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleAnderson gave me an impressive and unforgettable experience when I first entered their office in High Street, Sutton Coldfield. At that time, Kelly had a detailed conversation with me understanding my renting needs. By my intuition, I feel that I can trust this agent at least from this frank interaction. After a very short period, when I contacted Kelly again but she was not available at that moment, other colleague still actively responded to me by finding another house that may suit my requirements (The original one was rented by other customer.). Later on, Laura sent the videos of the house to me and she could arrange the real viewing for me within 1 day. Really brilliant with exceptionally high efficiency! One more thing that I admire Laura is that one of my original requirements was electric hob but she told me that the house has gas hob instead. She put forward the actual facility that the house could provide before the actual house viewing was conducted. Based on this point, I feel I can trust her and Anderson even better. On the day of viewing, I met Meg and she explained all the facilities in the house in great details with huge patience and friendliness. I have asked her whether the damage of some facilities, for instance, bathroom door, will be insured. She said that Landlord has bought insurance already and she was also proactive to ask me to buy contents insurance in order to protect my belongings. It's really tailor-made for my needs. After the viewing of the house, Laura asked me whether I liked the house and I said that it is beyond my expectations. Then Laura asked my Landlord immediately for buying a new washing machine for me as I have told Meg I prefer to have one. I strongly realize that Laura tried her best effort to ask for purchase of a new washing machine. Fortunately, she was successful and I was very glad when I heard the good news! On the day I received the key, Meg gave me a thorough explanations of the use of all the facilities of my rented house as well as testing every safety facilities in front of me including carbon monoxide detector as well as smoke alarms. She is very brilliant, devoted, meticulous and extraordinarily professional. One more important point is that she gives me an impression of trust and I think trust is absolutely the most important requirement for an agent which will promote the reputation dramatically in return. I also express my sincere gratitide to Anderson especially Laura and Meg. In fact, I think that the whole team is excellent under the supervision of Laura and the professionalism of all other staff including Meg and Kelly. Their helpfulness is absolutely a huge present for me since I have arrived in the U.K! I will absolutely recommend Anderson to anyone who needs to rent or buy a house without any hesitation. Ultimately, I hope Anderson will have even more customers in the forseeable future and the professional and friendly attitudes will spread over the community to promote the wellbeing of everyone.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
4/5
GoogleI had an easy going, helpful service with the company and team, with exceptional patience and professionalism from team member Kelly. Would definitely recommend and use the service again.
Hi Emily, Thank you for your wonderful review! Kind regards, Scott @ Customer Care.
5/5
GoogleCouldn’t thank Anderson’s enough for helping us move into our new place. I would like to give a special thanks to Kelly, had all the answers we needed at the viewing, always available on the end of the phone, and a really bubbly personality to make our move in experience just that bit more exciting. Many thanks!
Hi Cameron, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
5/5
GoogleReally patient and helpful letting agents who kindly arranged a video tour due to us living far away and helped us to secure a lovely flat!!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleGreat professionalism. I could not be more satisfied with the service, in record time they have found me a flat to rent according to what I was looking for. Kelly, one of the agents, has always been attentive to my needs, and always available when I needed it.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleAfter a difficult time with a few other agencies I found my entire experience with Anderson's(Kelly) to be smooth & seamless
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI had a good experience with the staff of the firm and I was able to get a good property in my location of choice.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Sutton Coldfield has the most, with 316 reviews rated 4.5 out of 5, followed by Sutton Coldfield (14 High Street) with 217.
The three Anderson Residential offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.
