Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleOnly positive things to say about Andersons, from arranging the viewing to picking up the keys today they have been nothing but helpful. Felicity especially has gone above and beyond to help my Nan and been so helpful. I can’t thank her and the team enough for being so helpful. My Nan is so happy with the new property and can’t wait to move in.
Clarice · 21 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Many thanks for your marvellous 5* review and your kind words Clarice. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is my first time using Anderson's, and I am very impressed with the service I have received from Sophie Jones! …
Charlie · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Hello Charlie,
Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
★★★★★ 4/5
GoogleSophie Jones at Anderson Residential Letting Agents, and I can’t recommend her highly enough. From start to finish, her service was nothing short of exceptional. Sophie was consistently professional, responsive, and incredibly …
Ella · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Hello Ella,
Thank you for sharing your wonderful feedback about your experience with Sophie … More
★★★★★ 5/5
GoogleVery straight forward and professional. Sophie provided me with incredible service.
Jack · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Many thanks Jack for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Care.
★★★★★ 5/5
GoogleWhere do I start? My partner and I dealt with Sophie, and she was professional and helpful throughout. From requesting information to being available, she was top class. Anderson's have proven to be a very solid choice for us, and I couldn't recommend them enough.
Nigel · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Thank you so much for your brilliant 5* review Nigel! We're thrilled to hear that Sophie provided you and your partner with such professional and helpful service. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Anu · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
★★★★★ 5/5
GoogleRating only, no written review.
Gracious · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
★★★★★ 5/5
GoogleSophie was really helpful! Brilliant customer service. Pleasant experience during the entire procedure!
Scott · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Thank you for your brilliant 5* review Scott. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll the Anderson team was ci operative and helpful especially Falicity who helped me a lot and guided me through the process . I really recommend Anderson to my friends and colleagues
Moazzam · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Hello Moazzam Ali,
Thank you for your excellent 5* review! We're thrilled to hear that Falicity and … More
★★★★★ 1/5
GoogleRating only, no written review.
Ahmed · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Thanks for your feedback and we’re really sorry if things didn’t go as expected. If you don’t mind sharing more, just drop us an email at review@countrywide.co.uk and we’d love to help.
★★★★★ 4/5
GoogleLauren was very helpful with our viewing today, thank you!
Amy · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Hello Amy,
Thank you for your kind words about Lauren. We're delighted to hear that she was … More
★★★★★ 5/5
GoogleGreat experience with the letting agent.
Veronica · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Thanks Veronica for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing staff and great customer service.
Justina · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Thank you for taking the time to leave us this amazing 5* review Justina. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleNothing but excellent.
Wonderful staff and great services.
Oluwasheyifunmi · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKirsty and the Andersons team have found me a tenant efficiently for my property. The service has been second to none from the start and I would definitely highly recommend them to anyone else who are looking to rent out their property. Kirsty and the Andersons team have gone above and beyond to make it as stress free and easy as possible.
Daniel · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI came to see the Property at Edgbaston Lauren was very sweet and very helpful and explained everything in detail thank you ☺️
Gnanesh · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Thank you for your terrific 5* review and for your complimentary comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLauren did a great job showing me around a potential property.
Reuben · 17 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Hello Reuben,
Thank you for your wonderful 5* review! We're thrilled to hear that Lauren did a great job showing you around the property. If you have any more questions or need further assistance, feel free to reach out.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleFelicity made our tenancy process smooth and easy, she kept us up to date with the initial documents in a timely manner and provided all the information we could ask for and more
Joel · 2 May 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 17 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team Joel. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery pleasant experience helped with everything I needed to know for letting.
Ethan · 25 April 2025 · Anderson Residential
★★★★★ 5/5
GoogleI have worked with Sarah since renting this property, I have had an amazing experience, kept updated with anything related to property thank you Sarah and team for all you do as you all are fantastic and would highly recommend you all
Thank you
Sharon · 9 April 2025 · Anderson Residential
★★★★★ 5/5
GoogleJust shifted to my new house, had an easy experience with Anderson throughout and I definitely would recommend this letting agency to my friends and family.
Sridivyareddy · 29 March 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
★★★★★ 5/5
GoogleRating only, no written review.
Emil · 27 March 2025 · Anderson Residential
★★★★★ 5/5
GoogleFelicity McCool was absolutely fantastic in helping me rent out my property. She was professional, approachable, and always kept me in the loop, which made the whole process so much easier. Her expertise and dedication meant we found the right tenants quickly, and I felt confident knowing everything was being handled so well. I’m really grateful for her hard work and would happily recommend her to any landlord. Thanks again, Felicity!
Jarod · 22 January 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 23 January 2025
Thanks Jarod for the excellent 5* review and recommendation! Thanks for your thoughtful comments about Felicity and our Sutton Coldfield team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery poor company, will say anything to get you through the door and then drop you.
Laurie · 21 January 2025 · Anderson Residential - Sutton Coldfield Sutton Coldfield (14 High Street)
Agent replied · 23 January 2025
Hello Laurie,
I'm sorry to hear about your experience with our company. We strive to provide honest and reliable service, and it's disappointing to learn that we fell short in your case. Please contact us at review@countrywide.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
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